avon4u

Google Chrome - Unresponsive

8 posts in this topic

Why does GOOGLE CHROME - unresposive? How do I solve this problem. Also, plugg ins are always unresponsive too!

Windows Xp

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Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.


    When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.

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Is Chrome the only one giving you this "unresponsive" issue?

While in Chrome, Press & hold SHIFT+CTRL+Del keys to get menu for clearing browing data:

Check Empty the cache

Delete cookies and other site and plug-in data

and press Clear browsing data button

Still in Chrome, press ALT+F then Settings

Click Extensions on the left.

Closely review the browser extensions that are listed. Disable any that you are not familiar with or that you do not trust.

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ID: 5   Posted (edited)

<kibbitz>

@Avon4u

If you are still having issues, do do what Ron outlined and post your logs.

I want to add the following, if Chrome is still "freezing" in standard mode:

You can force Chrome to start in reduced mode, called Incognito mode, by putting a parameter at startup.

First, close any prior instances of Chrome via Task Manager.

Then press Windows-key+R for the RUN option and then put a command line similar to this {adjusting for -your- Login account}

C:\Users\<your-login>\AppData\Local\Google\Chrome\Application\chrome.exe -incognito

This is valid for Vista, Win 7, Win 8. {Win XP will be slightly different}.

You'll need to verify this for Windows XP and make appropriate modification. It "should be" like this

C:\Documents and Settings\<your-login>\Local Settings\Application Data\Google\Chrome\Application\chrome.exe -incognito

Starting Chrome in Incognito mode may work for you, and allow you to make "changes" or tweaks in it.

Note also, Incognito mode is also an option in the Chrome menu {as long as it can start}.

Edited by Maurice Naggar

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Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.


  • When done, DDS will open two (2) logs:

    1. DDS.txt
    2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume2

Install Date: 5/23/2003 7:33:21 PM

System Uptime: 2/9/2013 10:52:12 AM (1 hours ago)

.

Motherboard: MICRO-STAR INTERNATIONAL CO., LTD | | MS-6577

Processor: Intel® Pentium® 4 CPU 2.66GHz | Socket 478 | 2666/133mhz

.

==== Disk Partitions =========================

.

A: is Removable

C: is FIXED (NTFS) - 107 GiB total, 72.379 GiB free.

D: is FIXED (FAT32) - 5 GiB total, 0.92 GiB free.

E: is CDROM ()

F: is CDROM (CDFS)

G: is Removable

H: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP318: 12/12/2012 7:25:51 PM - Installed AVG 2013

RP319: 12/12/2012 7:27:09 PM - Installed AVG 2013

RP320: 12/13/2012 11:55:10 AM - Software Distribution Service 3.0

RP321: 12/14/2012 12:42:22 PM - System Checkpoint

RP322: 12/14/2012 10:32:08 PM - Installed HP Photo and Imaging 2.0 - Scanners

RP323: 12/14/2012 10:53:39 PM - Removed HP Memories Disc

RP324: 12/14/2012 10:54:38 PM - Installed HP Memories Disc

RP325: 12/15/2012 11:17:20 PM - System Checkpoint

RP326: 12/16/2012 10:23:54 AM - Software Distribution Service 3.0

RP327: 12/17/2012 10:38:27 AM - System Checkpoint

RP328: 12/18/2012 1:32:25 PM - System Checkpoint

RP329: 12/19/2012 2:12:21 PM - System Checkpoint

RP330: 12/20/2012 2:35:48 AM - Software Distribution Service 3.0

RP331: 12/21/2012 2:02:19 AM - Software Distribution Service 3.0

RP332: 12/22/2012 10:00:22 AM - System Checkpoint

RP333: 12/23/2012 10:45:47 AM - System Checkpoint

RP334: 12/24/2012 11:20:23 AM - System Checkpoint

RP335: 12/25/2012 12:23:56 PM - System Checkpoint

RP336: 12/26/2012 2:10:55 PM - System Checkpoint

RP337: 12/27/2012 2:25:53 PM - System Checkpoint

RP338: 12/28/2012 9:00:21 PM - System Checkpoint

RP339: 12/30/2012 12:31:36 AM - System Checkpoint

RP340: 12/31/2012 2:04:34 PM - System Checkpoint

RP341: 1/1/2013 4:01:26 PM - System Checkpoint

RP342: 1/2/2013 4:05:02 PM - System Checkpoint

RP343: 1/3/2013 4:33:22 PM - System Checkpoint

RP344: 1/4/2013 10:57:20 AM - Software Distribution Service 3.0

RP345: 1/5/2013 1:35:16 PM - System Checkpoint

RP346: 1/6/2013 4:26:47 PM - System Checkpoint

RP347: 1/7/2013 4:32:07 PM - System Checkpoint

RP348: 1/8/2013 5:09:38 PM - System Checkpoint

RP349: 1/9/2013 1:57:47 AM - Software Distribution Service 3.0

RP350: 1/10/2013 2:31:25 PM - System Checkpoint

RP351: 1/11/2013 2:44:48 PM - System Checkpoint

RP352: 1/12/2013 3:51:18 PM - System Checkpoint

RP353: 1/13/2013 3:53:21 PM - System Checkpoint

RP354: 1/14/2013 9:37:30 PM - System Checkpoint

RP355: 1/15/2013 12:45:36 AM - Software Distribution Service 3.0

RP356: 1/16/2013 12:47:53 AM - System Checkpoint

RP357: 1/16/2013 12:02:56 PM - Removed Java 6 Update 20

RP358: 1/16/2013 12:06:38 PM - Installed Java 6 Update 38

RP359: 1/16/2013 12:09:09 PM - Installed Java Runtime Environment

RP360: 1/17/2013 12:02:16 PM - Removed Ask Toolbar.

RP361: 1/18/2013 1:13:07 PM - System Checkpoint

RP362: 1/19/2013 3:03:45 PM - System Checkpoint

RP363: 1/20/2013 4:27:26 PM - System Checkpoint

RP364: 1/21/2013 5:50:13 PM - System Checkpoint

RP365: 1/23/2013 5:21:47 PM - System Checkpoint

RP366: 1/24/2013 6:45:06 PM - System Checkpoint

RP367: 1/25/2013 10:25:00 PM - System Checkpoint

RP368: 1/26/2013 10:36:51 PM - System Checkpoint

RP369: 1/28/2013 6:21:55 PM - System Checkpoint

RP370: 1/29/2013 6:47:35 PM - System Checkpoint

RP371: 1/30/2013 7:19:21 PM - System Checkpoint

RP372: 1/31/2013 8:40:09 PM - System Checkpoint

RP373: 2/1/2013 9:23:18 PM - System Checkpoint

RP374: 2/3/2013 12:45:30 AM - System Checkpoint

RP375: 2/4/2013 3:49:07 PM - System Checkpoint

RP376: 2/5/2013 4:48:19 PM - System Checkpoint

RP377: 2/6/2013 5:12:22 PM - System Checkpoint

RP378: 2/7/2013 6:16:49 PM - System Checkpoint

RP379: 2/8/2013 6:26:47 PM - System Checkpoint

.

==== Installed Programs ======================

.

Ad-Aware SE Personal

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader XI (11.0.01)

AiO_Scan_CDA

AiOSoftwareNPI

Amazing Windows XP Screen Saver 1.2

Anark Client 1.0

Apple QuickTime Installer

ArcSoft Software Suite

ATI - Software Uninstall Utility

ATI Catalyst Control Center

ATI Display Driver

AVG 2013

AVG Security Toolbar

BUFFALO TurboUSB for FLASH/HDD

BufferChm

CCleaner

CD Label Design Software

CP_CalendarTemplates1

cp_OnlineProjectsConfig

CP_Package_Basic1

CP_Panorama1Config

cp_PosterPrintConfig

Critical Update for Windows Media Player 11 (KB959772)

CueTour

CustomerResearchQFolder

Destinations

Detto IntelliMover Demo

DeviceManagementQFolder

DocProc

DocProcQFolder

DocumentViewer

DocumentViewerQFolder

EarthLink MDAC

easy Internet sign-up

Enhanced Multimedia Keyboard Solution

ESET Online Scanner

ESET Online Scanner v3

eSupportQFolder

Fax_CDA

FullDPAppQFolder

Go PDF Reader

Google Chrome

Google Earth

Google Update Helper

Google Updater

HighMAT Extension to Microsoft Windows XP CD Writing Wizard

HijackThis 2.0.2

Holiday Snowflakes Screen Saver 1.2

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB2779562)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

hp center

HP Customer Participation Program 7.0

HP Digital Imaging Album Printing 1.0

HP Document Viewer 7.0

HP Imaging Device Functions 7.0

HP Instant Support

HP Memories Disc

HP Photo and Imaging 1.1 - Photosmart Cameras

HP Photo and Imaging 1.2 - Scanjet 4570c Series

HP Photo and Imaging 2.0 - Scanners

HP Photosmart Essential

HP Photosmart Premier Software 6.5

HP Photosmart, Officejet and Deskjet 7.0.A

HP Product Assistant

HP Solution Center 7.0

hp toolkit

HP Update

HPPhotoSmartExpress

HPProductAssistant

IHA_MessageCenter

Inactive HP Printer Drivers (Remove only)

Indeo® Software

InstantShareDevices

InstantShareDevicesMFC

Intel® 82845G Graphics Driver Software

InterVideo WinDVD 4

iTunes

Java Auto Updater

Java DB 10.5.3.0

Java 6 Update 38

Java SE Development Kit 6 Update 20

KODAK Picture CD

Korean Fonts Support For Adobe Reader 9

LEGO Racers

Lernout & Hauspie TruVoice American English TTS Engine

Macromedia Flash Media Server 2

Malwarebytes Anti-Malware version 1.70.0.1100

MarketBrowser

MarketResearch

Medic Patch 6.0.0.8

Microsoft .NET Framework (English)

Microsoft .NET Framework (English) v1.0.3705

Microsoft .NET Framework 1.0 Hotfix (KB928367)

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2698023)

Microsoft .NET Framework 1.1 Security Update (KB2742597)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Data Access Components KB870669

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office 2000 Professional

Microsoft Silverlight

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Web Publishing Wizard 1.52

Mozilla Firefox 8.0 (x86 en-US)

MSN Gaming Zone

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MyDVD

NewCopy_CDA

NVIDIA Windows 2000/XP Display Drivers

OCR Software by I.R.I.S 7.0

PanoStandAlone

PC-Doctor for Windows

PhotoGallery

PrintMaster 7.00

ProductContextNPI

PS2

Python 2.2 combined Win32 extensions

Python 2.2.1

QFolder

Quicken 2003 New User Edition

QuickTime

RandMap

Readme

RealDownloader

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealNetworks - Microsoft Visual C++ 2010 Runtime

RealPlayer

RealUpgrade 1.1

RecordNow

Road Runner Medic 6.1

RoadRunner

S3Display

S3Gamma2

S3Info2

S3Overlay

Scan

ScannerCopy

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft Windows (KB2564958)

Security Update for Step By Step Interactive Training (KB898458)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB953838)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB960714)

Security Update for Windows Internet Explorer 7 (KB961260)

Security Update for Windows Internet Explorer 7 (KB963027)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2761465)

Security Update for Windows Internet Explorer 8 (KB2799329)

Security Update for Windows Internet Explorer 8 (KB969897)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB972260)

Security Update for Windows Internet Explorer 8 (KB974455)

Security Update for Windows Internet Explorer 8 (KB976325)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows Media Player 9 (KB911565)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2491683)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219-v2)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135-v2)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2727528)

Security Update for Windows XP (KB2753842-v2)

Security Update for Windows XP (KB2753842)

Security Update for Windows XP (KB2757638)

Security Update for Windows XP (KB2758857)

Security Update for Windows XP (KB2770660)

Security Update for Windows XP (KB2779030)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB938464-v2)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950759)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Serif DrawPlus 3.0

ShareIns

ShowBiz

Simple Backup for My Pictures

Simple Installer - Multilanguage Version

SkinsHP1

SlideShow

SolutionCenter

Sonic Update Manager

Sonic_PrimoSDK

Spybot - Search & Destroy

Spybot - Search & Destroy 1.3

SpywareBlaster 4.3

StartNow Toolbar

Status

Toolbox

TrayApp

Unload

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Windows Internet Explorer 8 (KB971180)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB976749)

Update for Windows Internet Explorer 8 (KB980182)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676-v2)

Update for Windows XP (KB2641690)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2736233)

Update for Windows XP (KB2749655)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Verizon Download Manager

Verizon Help and Support Tool

Virtual Earth 3D (Beta)

Vz In Home Agent

WebFldrs XP

WebReg

Winamp3 (remove only)

Windows Easy Transfer for Windows 7

Windows Genuine Advantage Notifications (KB905474)

Windows Genuine Advantage v1.3.0254.0

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Media Format 11 runtime

Windows Media Player 11

Windows Media Player Firefox Plugin

Windows XP Service Pack 3

Windows XP Winter Fun Pack Screensavers

WordPerfect Productivity Pack

.

==== Event Viewer Messages From Past Week ========

.

2/9/2013 11:04:40 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Pml Driver HPZ12 service to connect.

2/9/2013 11:04:40 AM, error: Service Control Manager [7000] - The Pml Driver HPZ12 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/9/2013 11:00:02 AM, error: Service Control Manager [7034] - The Updater Service for StartNow Toolbar service terminated unexpectedly. It has done this 1 time(s).

2/9/2013 10:57:01 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.

2/9/2013 10:57:01 AM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/9/2013 10:56:03 AM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.

2/9/2013 10:56:03 AM, error: Service Control Manager [7000] - The mrtRate service failed to start due to the following error: The system cannot find the file specified.

.

==== End Of File ===========================

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_38

Run by Owner at 11:31:47 on 2013-02-09

.

============== Running Processes ================

.

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\HP\KBD\KBD.EXE

C:\windows\system\hpsysdrv.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Verizon\McciTrayApp.exe

C:\Program Files\VERIZONDM\bin\sprtcmd.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\AVG\AVG2013\avgui.exe

C:\Program Files\AVG Secure Search\vprot.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\program files\real\realone player\update\realsched.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\America Online 7.0\aoltray.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\Google\Update\1.3.21.135\GoogleCrashHandler.exe

C:\Program Files\AVG\AVG2013\avgwdsvc.exe

C:\Program Files\Macromedia\Flash Media Server 2\FMSMaster.exe

C:\Program Files\Macromedia\Flash Media Server 2\FMSAdmin.exe

C:\Program Files\Macromedia\Flash Media Server 2\FMSEdge.exe

C:\Program Files\Macromedia\Flash Media Server 2\FMSCore.exe

C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Common Files\Motive\McciCMService.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe

C:\Program Files\twc\medicsp2\bin\sprtsvc.exe

c:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqSTE08.exe

C:\Program Files\VERIZONDM\bin\sprtsvc.exe

C:\Program Files\VERIZONDM\bin\tgsrvc.exe

C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.0.1\ToolbarUpdater.exe

C:\WINDOWS\wanmpsvc.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\Common Files\Java\Java Update\jucheck.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe

C:\WINDOWS\system32\wscntfy.exe

c:\program files\real\realone player\RealPlay.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\System32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\System32\svchost.exe -k LocalService

C:\WINDOWS\System32\svchost.exe -k imgsvc

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://blekko.com/ws/?source=3971d482&tbp=homepage&u=6caad01b0000000000000010dca2de13

mSearch Bar = hxxp://srch-us7.hpwis.com/

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\ie\rndlbrowserrecordplugin.dll

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

BHO: StartNow Toolbar Helper: {6E13D095-45C3-4271-9475-F3B48227DD9F} - c:\program files\startnow toolbar\Toolbar32.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll

BHO: {95B7759C-8C7F-4BF1-B163-73684A933233} - <orphaned>

BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: hp toolkit: {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\hp\explorebar\HPTOOLKT.DLL

TB: hp toolkit: {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\hp\explorebar\HPTOOLKT.DLL

TB: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - c:\program files\startnow toolbar\Toolbar32.dll

EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>

EB: hp toolkit: {8F4902B6-6C04-4ADE-8052-AA58578A21BD} - c:\windows\system32\shdocvw.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [nwiz] nwiz.exe /install

mRun: [KBD] c:\hp\kbd\KBD.EXE

mRun: [updateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r

mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"

mRun: [VERIZONDM] "c:\program files\verizondm\bin\sprtcmd.exe" /P VERIZONDM

mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay

mRun: [startNowToolbarHelper] "c:\program files\startnow toolbar\ToolbarHelper.exe"

mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY

mRun: [vProt] "c:\program files\avg secure search\vprot.exe"

mRun: [share-to-Web Namespace Daemon] c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [TkBellExe] "c:\program files\real\realone player\update\realsched.exe" -osboot

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

uPolicies-Explorer: NoDriveTypeAutoRun = dword:323

uPolicies-Explorer: NoDriveAutoRun = dword:67108863

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

mPolicies-Explorer: NoDrives = dword:0

mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab

DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab

DPF: {3BB1D69B-A780-4BE1-876E-F3D488877135} - hxxp://download.microsoft.com/download/3/B/E/3BE57995-8452-41F1-8297-DD75EF049853/VirtualEarth3D.cab

DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cab

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/ultrashim.cab

DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37847.7197337963

DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} - hxxp://fdl.msn.com/zone/datafiles/heartbeat.cab

DPF: {CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{14F3A0CE-FA54-442E-8B26-04FDEE8E808E} : DHCPNameServer = 192.168.1.1

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\14.0.1\ViProtocol.dll

Notify: AtiExtEvent - Ati2evxx.dll

Notify: igfxcui - igfxsrvc.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\24.0.1312.57\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\3fr781te.default\

FF - prefs.js: browser.search.selectedEngine - AVG Secure Search

FF - prefs.js: browser.startup.homepage - hxxp://isearch.avg.com/?cid={636D4184-F2E3-48B2-8A35-86FD7396573A}&mid=a536e8607aef47d0b611d1599a4637e0-64ff8c7b74c12b101ad4a817e4dcb5c121b96baf〈=en&ds=AVG&pr=fr&d=2012-12-12 19:36:56&v=14.0.2.14&pid=avg&sg=&sap=hp

FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlchromebrowserrecordext.dll

FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlhtml5videoshim.dll

FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlpepperflashvideoshim.dll

FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\npdlplugin.dll

FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\13.3.2\npsitesafety.dll

FF - plugin: c:\program files\common files\motive\npMotive.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll

FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npImgCtl.dll

FF - plugin: c:\program files\mozilla firefox\plugins\nprpplugin.dll

FF - plugin: c:\program files\real\realone player\netscape6\nppl3260.dll

FF - plugin: c:\program files\real\realone player\netscape6\nppl3260.dll

FF - plugin: c:\program files\real\realone player\netscape6\nprjplug.dll

FF - plugin: c:\program files\real\realone player\netscape6\nprjplug.dll

FF - plugin: c:\program files\real\realone player\netscape6\nprpjplug.dll

FF - plugin: c:\program files\real\realone player\netscape6\nprpjplug.dll

FF - plugin: c:\program files\real\realone player\netscape6\nprpplugin.dll

FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_135.dll

FF - plugin: c:\windows\system32\npdeployJava1.dll

FF - plugin: c:\windows\system32\npmod32.dll

FF - plugin: c:\windows\system32\npptools.dll

FF - plugin: c:\windows\system32\npwmsdrm.dll

FF - ExtSQL: 2012-12-12 19:37; avg@toolbar; c:\documents and settings\all users\application data\avg secure search\firefoxext\14.0.2.14

FF - ExtSQL: 2013-01-16 12:08; {CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA}; c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA}

FF - ExtSQL: !HIDDEN! 2009-08-08 09:15; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

.

---- FIREFOX POLICIES ----

FF - user.js: yahoo.homepage.dontask - true);user_pref(extensions.spamfreesearch.autoRvrt, false

FF - user.js: extensions.spamfreesearch_i.hmpg - true

FF - user.js: extensions.spamfreesearch.hmpgUrl - hxxp://blekko.com/ws/?source=3971d482&tbp=homepage&u=6caad01b0000000000000010dca2de13

FF - user.js: extensions.spamfreesearch.dfltSrch - true

FF - user.js: extensions.spamfreesearch.srchPrvdr - blekko

FF - user.js: extensions.spamfreesearch.keyWordUrl - hxxp://blekko.com/ws/?source=3971d482&tbp=rbox&u=6caad01b0000000000000010dca2de13&q=

FF - user.js: extensions.spamfreesearch_i.dnsErr - true

FF - user.js: extensions.spamfreesearch_i.newTab - true

FF - user.js: extensions.spamfreesearch.newTabUrl - chrome://spamfreesearch/content/new browser tab.html?source=3971d482&tbp=tab&u=6caad01b0000000000000010dca2de13

FF - user.js: extensions.spamfreesearch.tlbrSrchUrl - hxxp://blekko.com/ws/?source=3971d482&tbp=main&u=6caad01b0000000000000010dca2de13&q=

FF - user.js: extensions.spamfreesearch.id - 6caad01b0000000000000010dca2de13

FF - user.js: extensions.spamfreesearch.appId - {1005247F-A178-490A-8DC3-6BAF09EA427B}

FF - user.js: extensions.spamfreesearch.instlDay - 15711

FF - user.js: extensions.spamfreesearch.vrsn - 1.8.3.9

FF - user.js: extensions.spamfreesearch.vrsni - 1.8.3.9

FF - user.js: extensions.spamfreesearch_i.vrsnTs - 1.8.3.912:36:01

FF - user.js: extensions.spamfreesearch.prtnrId - blekko

FF - user.js: extensions.spamfreesearch.prdct - spamfreesearch

FF - user.js: extensions.spamfreesearch.aflt - orgnl

FF - user.js: extensions.spamfreesearch_i.smplGrp - none

FF - user.js: extensions.spamfreesearch.tlbrId - base

FF - user.js: extensions.spamfreesearch.instlRef - 3971d482

FF - user.js: extensions.spamfreesearch.dfltLng -

FF - user.js: extensions.spamfreesearch.excTlbr - false

FF - user.js: extensions.spamfreesearch.admin - false

.

============= SERVICES / DRIVERS ===============

.

R? AVGIDSAgent;AVGIDSAgent

R? bfturboh;BUFFALO TurboUSB for HD Filter

R? bfturboo;BUFFALO TurboUSB for DVD Filter

R? gupdate1c9e0e7f016fb78;Google Update Service (gupdate1c9e0e7f016fb78)

R? mrtRate;mrtRate

R? PCDRDRV;Pcdr Helper Driver

R? Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar

S? AVGIDSDriver;AVGIDSDriver

S? AVGIDSHX;AVGIDSHX

S? AVGIDSShim;AVGIDSShim

S? Avgldx86;AVG AVI Loader Driver

S? Avglogx;AVG Logging Driver

S? Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield

S? Avgrkx86;AVG Anti-Rootkit Driver

S? Avgtdix;AVG TDI Driver

S? avgtp;avgtp

S? avgwd;AVG WatchDog

S? FMS;Flash Media Server (FMS)

S? FMSAdmin;Flash Media Administration Server

S? IHA_MessageCenter;IHA_MessageCenter

S? MBAMProtector;MBAMProtector

S? MBAMScheduler;MBAMScheduler

S? MBAMService;MBAMService

S? RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service

S? sprtsvc_medicsp2;SupportSoft Sprocket Service (medicsp2)

S? sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm)

S? tgsrvc_verizondm;SupportSoft Repair Service (verizondm)

S? vToolbarUpdater14.0.1;vToolbarUpdater14.0.1

.

=============== File Associations ===============

.

FileExt: .chm: CHM="c:\program files\go pdf reader\GoPDFReader.exe" "%1"

ShellExec: mktbrws.exe: open=c:\program files\marketbrowser\lmt\mktbrws.exe

.

=============== Created Last 30 ================

.

2013-01-29 19:50:34 -------- d-----w- c:\windows\system32\cache

2013-01-16 20:09:13 -------- d-----w- c:\documents and settings\all users\application data\Ask

2013-01-16 20:08:21 73728 ----a-w- c:\windows\system32\javacpl.cpl

2013-01-16 20:08:18 477168 ----a-w- c:\windows\system32\npdeployJava1.dll

.

==================== Find3M ====================

.

2013-02-09 19:31:15 697712 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-02-09 19:31:13 74096 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-01-29 19:47:07 31576 ----a-w- c:\windows\system32\drivers\avgtpx86.sys

2013-01-16 20:07:24 473072 ----a-w- c:\windows\system32\deployJava1.dll

2012-12-16 12:23:59 290560 ----a-w- c:\windows\system32\atmfd.dll

2012-12-15 00:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-11-13 01:25:12 1866368 ----a-w- c:\windows\system32\win32k.sys

.

============= FINISH: 11:34:59.95 ===============

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Why does GOOGLE CHROME - unresposive?

Well #1 issue that I see is the following

Install Date: 5/23/2003 7:33:21 PM

Processor: Intel® Pentium® 4 CPU 2.66GHz | Socket 478 | 2666/133mhz

Then you appear to possibly be doing some type of programming or web creation on this computer.

You have a ton of software that has been installed over the years as well some of which are either resource hogs or old that you may want to consider removing or updating and as a minimum stop the program from auto loading on startup even if you don't remove the program.

Ad-Aware SE Personal

AVG 2013

AVG Security Toolbar

ESET Online Scanner

ESET Online Scanner v3

Google Chrome

Google Earth

Google Update Helper

Google Updater

HP Customer Participation Program 7.0

HP Digital Imaging Album Printing 1.0

HP Document Viewer 7.0

HP Imaging Device Functions 7.0

HP Instant Support

HP Memories Disc

HP Photo and Imaging 1.1 - Photosmart Cameras

HP Photo and Imaging 1.2 - Scanjet 4570c Series

HP Photo and Imaging 2.0 - Scanners

HP Photosmart Essential

HP Photosmart Premier Software 6.5

HP Photosmart, Officejet and Deskjet 7.0.A

HP Product Assistant

HP Solution Center 7.0

hp toolkit

HP Update

HPPhotoSmartExpress

HPProductAssistant

Java Auto Updater

Java DB 10.5.3.0

Java™ 6 Update 38

Java™ SE Development Kit 6 Update 20

MarketBrowser

MarketResearch

Mozilla Firefox 8.0 (x86 en-US)

PC-Doctor for Window

Python 2.2.1

RealDownloader

RealPlayer

RealUpgrade 1.1

Spybot - Search & Destroy

Spybot - Search & Destroy 1.3

Virtual Earth 3D (Beta)

==== Event Viewer Messages From Past Week ========

.

2/9/2013 11:04:40 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Pml Driver HPZ12 service to connect.

2/9/2013 11:04:40 AM, error: Service Control Manager [7000] - The Pml Driver HPZ12 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/9/2013 11:00:02 AM, error: Service Control Manager [7034] - The Updater Service for StartNow Toolbar service terminated unexpectedly. It has done this 1 time(s).

2/9/2013 10:57:01 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.

2/9/2013 10:57:01 AM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/9/2013 10:56:03 AM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.

2/9/2013 10:56:03 AM, error: Service Control Manager [7000] - The mrtRate service failed to start due to the following error: The system cannot find the file specified.

.

==== End Of File ===========================

You can certainly disable the Application Layer Gateway Service but it appears to be enabled yet cannot start which is not the same thing.

My recommendation would be to heavily reduce as many start up programs as possible. Uninstall as much software as is no longer needed or used.

Uninstall ALL versions of Java

Save your bookmarks and fully uninstall Firefox, and Chrome and reinstall them again.

If you want to go that route and want help reducing the overall resource usage let us know - though if you really want the computer to run a LOT faster you might consider reinstalling Windows from scratch after backing up all your data.

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