Trojan.Medfos, FakeAV and more? Help greatly appreciated!

chicacompu · February 21, 2013

Hi!

I offered to help do this for a family member, so I'll give all of the info that I have. She believes that it started with one of those fake FedEx emails, sent by support@lincoln.us, which FedEx confirmed is not valid. The email talked about a courier being unable to deliver a parcel and had a link that read 'Print Receipt.' Unfortunately, she clicked it (on her laptop and her smartphone), and started having problems. She has Norton and it started detecing issues. She was able to use the internet and didn't notice anything strange when she emailed me about the issue.

I recommended she disconnect from the internet and we haven't reconnected since. I downloaded Malwarebytes from a USB driver for her, deleting some items. I have mbam logs and protection logs from those scans, one of which was done while in safe mode.

Now she gets pop-ups upon booting up and logging in:

"RunDLL - There was a problem starting C:\Users\Marie\AppData\Roaming\quipl.dll - The specified module could not be found"
"RunDLL - RunDLL - There was a problem starting C:\Users\Marie\AppData\Roaming\wmsvut.dll - The specified module could not be found"
one that she says is old: "MOM.exe - Application Error - "The application was unable to start correctly (0xc000007b). Click OK to close the application."

I haven't done a scan since the last one, but those pop-ups shouldn't be coming up, I thought. Anyway, just did a DDS check a few minutes ago and here are the results. Thank you so much for your help!

DDS.txt

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 8.0.7600.17051

Run by Marie at 19:44:09 on 2013-02-20

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3835.2318 [GMT -5:00]

.

AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\Hpservice.exe

C:\Windows\system32\atibtmon.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\IDT\WDM\AESTSr64.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe

C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe

C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe

C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\rundll32.exe

C:\Windows\SysWOW64\rundll32.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files (x86)\ScanSoft\PaperPort\pptd40nt.exe

C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Ask.com\Updater\Updater.exe

C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe

C:\Program Files (x86)\Common Files\AOL\1314214344\ee\aolsoftware.exe

C:\Program Files (x86)\SelectRebates\SelectRebates.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Brother\Brmfcmon\BrMfcmon.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\System32\WUDFHost.exe

\\?\C:\Windows\system32\wbem\WMIADAP.EXE

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.ask.com?o=16148&l=dis

uSearch Bar = Preserve

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll

BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ips\ipsbho.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -

BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: ShopAtHomeIEHelper Class: {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll

TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll

TB: ShopAtHome.com Toolbar: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB: ShopAtHome.com Toolbar: {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll

uRunOnce: [MISPInst] "C:\Users\Marie\AppData\Local\Temp\McInstallTemp\Install.exe" /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe

mRun: [sSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

mRun: [PaperPort PTD] "C:\Program Files (x86)\ScanSoft\PaperPort\pptd40nt.exe"

mRun: [indexSearch] "C:\Program Files (x86)\ScanSoft\PaperPort\IndexSearch.exe"

mRun: [PPort11reminder] "C:\Program Files (x86)\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"

mRun: [brMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN

mRun: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [HostManager] C:\Program Files (x86)\Common Files\AOL\1314214344\ee\AOLSoftware.exe

mRun: [selectRebates] C:\Program Files (x86)\SelectRebates\SelectRebates.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

uPolicies-Explorer: HideSCAHealth = dword:1

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:0

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableLUA = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

mPolicies-System: PromptOnSecureDesktop = dword:0

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab

DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxps://h50203.www5.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

TCP: Interfaces\{2A907A11-940D-4C2F-BAD7-A1C33153ADAE} : DHCPNameServer = 75.75.76.76 75.75.75.75

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [smartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background

x64-Run: [quipl] rundll32.exe "C:\Users\Marie\AppData\Roaming\quipl.dll",HrCreateTridentMenu

x64-Run: [wmsvut] "C:\Windows\System32\rundll32.exe" "C:\Users\Marie\AppData\Roaming\wmsvut.dll",NormalizeException

x64-Run: [rerar] "C:\Windows\System32\rundll32.exe" "C:\Users\Marie\AppData\Roaming\rerar.dll",set_pCAL

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

x64-DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

x64-STS: FencesShlExt Class - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences Pro\FencesMenu64.dll

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1207020.003\symds64.sys [2012-6-11 450680]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1207020.003\symefa64.sys [2012-6-11 912504]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20100810.004\BHDrvx64.sys [2010-12-25 945200]

R1 ElRawDisk;ElRawDisk;C:\Windows\System32\drivers\ElRawDsk.sys [2011-1-30 23464]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20130215.002\IDSviA64.sys [2013-2-15 513184]

R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1207020.003\ironx64.sys [2012-6-11 171128]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1207020.003\symnets.sys [2012-6-11 386168]

R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2010-12-25 89600]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-10-8 203264]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]

R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2010-6-15 30520]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]

R2 ioloFileInfoList;iolo FileInfoList Service;C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe [2011-1-30 724664]

R2 ioloSystemService;iolo System Service;C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe [2011-1-30 724664]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-2-17 398184]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-2-17 682344]

R2 MotoHelper;MotoHelper Service;C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [2011-10-31 218992]

R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccsvchst.exe [2012-6-11 130008]

R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]

R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-1-31 3289208]

R3 clwvd;HP Webcam Splitter;C:\Windows\System32\drivers\clwvd.sys [2010-9-3 31088]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-2-15 138912]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-2-17 24176]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-12-25 38528]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe --> C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [?]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-6-7 160944]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]

S3 BrSerIb;Brother MFC Serial Interface Driver(WDM);C:\Windows\System32\drivers\BrSerIb.sys [2009-7-13 281088]

S3 BrUsbSIb;Brother MFC Serial USB Driver(WDM);C:\Windows\System32\drivers\BrUsbSIb.sys [2009-7-13 15360]

S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]

S3 rcmirror;rcmirror;C:\Windows\System32\drivers\rcmirror.sys [2010-1-18 4608]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-12-25 239136]

S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-12-25 344680]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-1-31 1255736]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]

.

=============== Created Last 30 ================

.

2013-02-18 01:15:38 -------- d-----w- C:\Users\Marie\AppData\Local\Programs

2013-02-18 01:11:55 -------- d-----w- C:\Users\Marie\AppData\Roaming\Malwarebytes

2013-02-18 01:11:41 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys

2013-02-18 01:11:40 -------- d-----w- C:\ProgramData\Malwarebytes

2013-02-18 01:11:37 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-02-18 01:11:37 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-02-16 04:12:15 -------- d-----w- C:\ProgramData\90CFC74AE0B625B6000090CF36802A36

2013-02-16 04:10:22 373248 ----a-w- C:\Users\Marie\AppData\Roaming\rerar.dll

2013-02-14 14:30:28 9161176 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{40118A85-7F72-42EA-850F-1F8D8D1629E6}\mpengine.dll

2013-01-28 21:15:30 -------- d-----w- C:\Users\Marie\AppData\Local\{35FFF5C5-3C1A-4FC6-A12E-73EC5140B153}

.

==================== Find3M ====================

.

2013-02-07 21:57:25 74096 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-02-07 21:57:25 697712 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-01-17 06:28:58 273840 ------w- C:\Windows\System32\MpSigStub.exe

2012-12-25 18:37:07 5 ----a-w- C:\Windows\SysWow64\lMMLDeleteUserData42107612FX.tmp

.

============= FINISH: 19:45:05.67 ===============

Attach.txt

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 1/30/2011 5:19:08 AM

System Uptime: 2/20/2013 7:27:57 PM (0 hours ago)

.

Motherboard: Hewlett-Packard | | 143F

Processor: AMD Phenom II N660 Dual-Core Processor | Socket S1G4 | 2700/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 443 GiB total, 375.325 GiB free.

D: is FIXED (NTFS) - 23 GiB total, 3.336 GiB free.

E: is CDROM ()

F: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP619: 2/4/2013 11:45:39 AM - Windows Update

RP620: 2/4/2013 9:40:13 PM - Windows Update

RP622: 2/7/2013 8:55:53 AM - Windows Modules Installer

RP623: 2/7/2013 6:21:40 PM - Windows Update

RP625: 2/10/2013 9:07:15 PM - Windows Modules Installer

RP626: 2/11/2013 1:01:02 PM - Windows Update

RP628: 2/12/2013 12:52:43 PM - Windows Modules Installer

RP629: 2/12/2013 12:53:58 PM - Windows Modules Installer

RP631: 2/15/2013 11:04:28 PM - Windows Modules Installer

.

==== Installed Programs ======================

.

ActiveCheck component for HP Active Support Library

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.5)

Adobe Shockwave Player 11.5

Agatha Christie - Peril at End House

AOL Uninstaller (Choose which Products to Remove)

Ask Toolbar

Atheros Driver Installation Program

ATI Catalyst Install Manager

Bejeweled 2 Deluxe

Bing Bar

Bing Rewards Client Installer

Blackhawk Striker 2

Blasterball 3

Blio

Bounce Symphony

Brother MFL-Pro Suite MFC-8680DN

Build-a-lot 2

Cake Mania

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Chuzzle Deluxe

Cisco EAP-FAST Module

Cisco LEAP Module

Cisco PEAP Module

CyberLink DVD Suite

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Diner Dash 2 Restaurant Rescue

Dora's World Adventure

DVD Menu Pack for HP MediaSmart Video

EasyBits GO

Energy Star Digital Logo

Escape Rosecliff Island

ESU for Microsoft Windows 7

Farm Frenzy

FATE

Fences Pro

Final Drive Nitro

Heroes of Hellas 2 - Olympia

HP 3D DriveGuard

HP Auto

HP Client Services

HP CloudDrive

HP Customer Experience Enhancements

HP Documentation

HP DVB-T TV Tuner 8.0.64.43

HP Game Console

HP Games

HP MediaSmart DVD

HP MediaSmart Movies and TV

HP MediaSmart Music

HP MediaSmart Photo

HP MediaSmart SmartMenu

HP MediaSmart Video

HP MediaSmart Webcam

HP MediaSmart/TouchSmart Netflix

HP MovieStore

HP Photo Creations

HP Power Manager

HP Quick Launch

HP Setup

HP Setup Manager

HP Software Framework

HP Support Assistant

HP Wireless Assistant

HPAsset component for HP Active Support Library

Hulu Desktop

IDT Audio

iolo technologies' System Mechanic

Java Auto Updater

Java 6 Update 21

Java 6 Update 21 (64-bit)

Jewel Quest Solitaire 2

Junk Mail filter update

LabelPrint

LightScribe System Software

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Student 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft VC9 runtime libraries

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft WSE 3.0 Runtime

MotoHelper 2.1.25 Driver 5.3.0

MotoHelper MergeModules

Motorola Mobile Drivers Installation 5.3.0

Movie Theme Pack for HP MediaSmart Video

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - The London Caper

NOOK for PC

Norton Internet Security

Norton Online Backup

PaperPort Image Printer 64-bit

Penguins!

PhotoNow!

PictureMover

Plants vs. Zombies

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

Power2Go

PowerDirector

Realtek Ethernet Controller Driver For Windows 7

Realtek USB 2.0 Card Reader

Recovery Manager

RegWork

RoxioNow Player

ScanSoft PaperPort 11

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

ShopAtHome.com Toolbar

Skype Click to Call

Skype™ 5.10

Synaptics Pointing Device Driver

Times Reader

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Viewpoint Media Player

Virtual Families

Virtual Villagers 4 - The Tree of Life

Wheel of Fortune 2

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

2/20/2013 7:43:09 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.

2/18/2013 11:08:13 AM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: After starting, the service hung in a start-pending state.

2/18/2013 11:08:07 AM, Error: Service Control Manager [7022] - The Peer Name Resolution Protocol service hung on starting.

2/18/2013 10:11:51 PM, Error: Service Control Manager [7023] - The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535

2/18/2013 10:11:51 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535

2/18/2013 10:11:51 PM, Error: Microsoft-Windows-PNRPSvc [102] - The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801.

2/17/2013 9:18:09 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

2/17/2013 8:18:44 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

2/17/2013 8:18:44 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

2/17/2013 8:18:44 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

2/17/2013 8:18:44 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

2/17/2013 8:18:43 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

2/17/2013 8:18:33 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

2/17/2013 8:18:25 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 DfsC discache eeCtrl ElRawDisk IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSP SRTSPX SymIRON SymNetS tdx vwififlt Wanarpv6 WfpLwf

2/17/2013 8:18:23 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

2/17/2013 8:18:23 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

2/17/2013 8:18:23 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

2/17/2013 8:18:23 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

2/17/2013 8:18:23 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

2/17/2013 8:18:23 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

2/17/2013 8:18:23 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

2/17/2013 8:18:23 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

2/17/2013 8:18:23 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

2/17/2013 8:18:23 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

2/15/2013 11:33:29 PM, Error: Service Control Manager [7000] - The Norton Internet Security service failed to start due to the following error: The pipe has been ended.

2/15/2013 11:33:24 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10003] - WLAN Extensibility Module has stopped unexpectedly. Module Path: C:\Windows\system32\athihvs.dll

2/15/2013 11:31:27 PM, Error: Service Control Manager [7034] - The Norton Online Backup service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:31:27 PM, Error: Service Control Manager [7031] - The Norton Internet Security service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/15/2013 11:26:21 PM, Error: Service Control Manager [7034] - The Windows Installer service terminated unexpectedly. It has done this 3 time(s).

2/15/2013 11:22:22 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Health Check Service service to connect.

2/15/2013 11:22:22 PM, Error: Service Control Manager [7000] - The HP Health Check Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/15/2013 11:21:22 PM, Error: Service Control Manager [7031] - The HP Health Check Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

2/15/2013 11:21:20 PM, Error: Service Control Manager [7031] - The Windows Installer service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

2/15/2013 11:19:39 PM, Error: Service Control Manager [7034] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 3 time(s).

2/15/2013 11:19:29 PM, Error: Service Control Manager [7031] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

2/15/2013 11:19:21 PM, Error: Service Control Manager [7034] - The HP Software Framework Service service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:21 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the MotoHelper Service service to connect.

2/15/2013 11:19:21 PM, Error: Service Control Manager [7000] - The MotoHelper Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/15/2013 11:19:20 PM, Error: Service Control Manager [7034] - The iolo System Service service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:20 PM, Error: Service Control Manager [7034] - The iolo FileInfoList Service service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:20 PM, Error: Service Control Manager [7034] - The HPWMISVC service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:20 PM, Error: Service Control Manager [7034] - The HP Service service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:20 PM, Error: Service Control Manager [7034] - The HP Quick Synchronization Service service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:20 PM, Error: Service Control Manager [7034] - The Audio Service service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:20 PM, Error: Service Control Manager [7034] - The Andrea ST Filters Service service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:20 PM, Error: Service Control Manager [7034] - The AMD External Events Utility service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:20 PM, Error: Service Control Manager [7034] - The Adobe Acrobat Update Service service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:20 PM, Error: Service Control Manager [7031] - The Windows Installer service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

2/15/2013 11:19:19 PM, Error: Service Control Manager [7034] - The Skype C2C Service service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:19 PM, Error: Service Control Manager [7034] - The SeaPort service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:19 PM, Error: Service Control Manager [7034] - The RoxioNow Service service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:19 PM, Error: Service Control Manager [7034] - The LightScribeService Direct Disc Labeling Service service terminated unexpectedly. It has done this 1 time(s).

2/15/2013 11:19:19 PM, Error: Service Control Manager [7031] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

2/15/2013 11:19:19 PM, Error: Service Control Manager [7031] - The MotoHelper Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.

2/15/2013 11:19:18 PM, Error: Service Control Manager [7034] - The AOL Connectivity Service service terminated unexpectedly. It has done this 1 time(s).

.

==== End Of File ===========================

gringo_pr · February 21, 2013

Hello chicacompu

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
[*]Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
[*]Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
[*]Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

Download Security Check by screen317 from

here.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

Please download

AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

Download & SAVE to your Desktop RogueKiller or from here
- Quit all programs that you may have started.
- Please disconnect any USB or external drives from the computer before you run this scan!
- For Vista or Windows 7, right-click and select "Run as Administrator to start"
- For Windows XP, double-click to start.
- Wait until Prescan has finished ...
- Then Click on "Scan" button
- Wait until the Status box shows "Scan Finished"
- click on "delete"
- Wait until the Status box shows "Deleting Finished"
- Click on "Report" and copy/paste the content of the Notepad into your next reply.
- The log should be found in RKreport[1].txt on your Desktop
- Exit/Close RogueKiller+

Gringo

chicacompu · February 21, 2013

Thanks for getting back to me so quick, Gringo!

I wasn't able to download Adwcleaner... and after I downloaded RogueKiller, moved it to my USB, moved it and used it on her computer, and plugged my USB back into my computer, Comodo security quarantined it. @_@ Otherwise, here are the logs:

checkup.txt

Results of screen317's Security Check version 0.99.59

Windows 7 x64 (UAC is enabled)

Out of date service pack!!

Internet Explorer 8 Out of date!

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

Windows Firewall Enabled!

Norton Internet Security

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Java 6 Update 21

Java version out of Date!

Adobe Reader 10.1.5 Adobe Reader out of Date!

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

Symantec Norton Online Backup NOBuAgent.exe

iolo Common Lib ioloServiceManager.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

RKreport[1].txt

RogueKiller V8.5.1 [Feb 20 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 64 bits version

Started in : Normal mode

User : Marie [Admin rights]

Mode : Scan -- Date : 02/20/2013 20:23:54

| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤

[DLL] rundll32.exe -- C:\Windows\System32\rundll32.exe : C:\Users\Marie\AppData\Roaming\rerar.dll [x] -> KILLED [TermProc]

[DLL] rundll32.exe -- C:\Windows\SysWOW64\rundll32.exe : C:\Users\Marie\AppData\Roaming\rerar.dll [x] -> KILLED [TermProc]

¤¤¤ Registry Entries : 11 ¤¤¤

[RUN][sUSP PATH] HKLM\[...]\Run : quipl (rundll32.exe "C:\Users\Marie\AppData\Roaming\quipl.dll",HrCreateTridentMenu) [x] -> FOUND

[RUN][sUSP PATH] HKLM\[...]\Run : wmsvut ("C:\Windows\System32\rundll32.exe" "C:\Users\Marie\AppData\Roaming\wmsvut.dll",NormalizeException) [7] -> FOUND

[RUN][sUSP PATH] HKLM\[...]\Run : rerar ("C:\Windows\System32\rundll32.exe" "C:\Users\Marie\AppData\Roaming\rerar.dll",set_pCAL) [7] -> FOUND

[RUN][sUSP PATH] HKCU\[...]\RunOnce : MISPInst ("C:\Users\Marie\AppData\Local\Temp\McInstallTemp\Install.exe" /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /) [7] -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-185692415-251076965-1230661199-1001[...]\RunOnce : MISPInst ("C:\Users\Marie\AppData\Local\Temp\McInstallTemp\Install.exe" /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /Restart /Resume /) [7] -> FOUND

[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ] HKLM\[...]\Wow6432Node\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND

[HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BEVT-60A0RT0 ATA Device +++++

--- User ---

[MBR] b2c4affbef4badb6afa8531b4fd67ca8

[bSP] 7062b69a0df661b566805c1d388b62a0 : Windows Vista/7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 453222 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 928608256 | Size: 23414 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 976560128 | Size: 103 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_02202013_02d2023.txt >>

RKreport[1]_S_02202013_02d2023.txt

gringo_pr · February 21, 2013

Hello chicacompu

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
Log from Combofix
let me know of any problems you may have had
How is the computer doing now?

Gringo

chicacompu · February 22, 2013

Here is the ComboFix log:

ComboFix 13-02-13.02 - Marie 02/21/2013 20:17:49.1.2 - x64

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3835.2452 [GMT -5:00]

Running from: c:\users\Marie\Desktop\ComboFix2.exe

AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

- REDUCED FUNCTIONALITY MODE -

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\program files (x86)\SelectRebates

c:\program files (x86)\SelectRebates\FFToolbar\chrome.manifest

c:\program files (x86)\SelectRebates\FFToolbar\chrome\sahtoolbar.jar

c:\program files (x86)\SelectRebates\FFToolbar\defaults\preferences\sahtoolbar.js

c:\program files (x86)\SelectRebates\FFToolbar\install.rdf

c:\program files (x86)\SelectRebates\SahImages\alert.png

c:\program files (x86)\SelectRebates\SahImages\check.png

c:\program files (x86)\SelectRebates\SahImages\close.png

c:\program files (x86)\SelectRebates\SelectAlerts.dat

c:\program files (x86)\SelectRebates\SelectRebates.exe

c:\program files (x86)\SelectRebates\SelectRebates.ini

c:\program files (x86)\SelectRebates\SelectRebatesA.dat

c:\program files (x86)\SelectRebates\SelectRebatesApi.exe

c:\program files (x86)\SelectRebates\SelectRebatesB.dat

c:\program files (x86)\SelectRebates\SelectRebatesBT.dat

c:\program files (x86)\SelectRebates\SelectRebatesDownload.exe

c:\program files (x86)\SelectRebates\SelectRebatesH.dat

c:\program files (x86)\SelectRebates\SelectRebatesUninstall.exe

c:\program files (x86)\SelectRebates\SRebates.dll

c:\program files (x86)\SelectRebates\SRFF3.dll

c:\program files (x86)\SelectRebates\Toolbar\AddtoList.bmp

c:\program files (x86)\SelectRebates\Toolbar\basis.xml

c:\program files (x86)\SelectRebates\Toolbar\Basis.xml.dym

c:\program files (x86)\SelectRebates\Toolbar\Blank.bmp

c:\program files (x86)\SelectRebates\Toolbar\CashBack.bmp

c:\program files (x86)\SelectRebates\Toolbar\Coupons.bmp

c:\program files (x86)\SelectRebates\Toolbar\GroceryCoupon.bmp

c:\program files (x86)\SelectRebates\Toolbar\i_magnifying.bmp

c:\program files (x86)\SelectRebates\Toolbar\icons.bmp

c:\program files (x86)\SelectRebates\Toolbar\logo.bmp

c:\program files (x86)\SelectRebates\Toolbar\logo_24.bmp

c:\program files (x86)\SelectRebates\Toolbar\logo_HotSpots.bmp

c:\program files (x86)\SelectRebates\Toolbar\ReviewSite.bmp

c:\program files (x86)\SelectRebates\Toolbar\RightControls.dym

c:\program files (x86)\SelectRebates\Toolbar\sahtb-alert.bmp

c:\program files (x86)\SelectRebates\Toolbar\sahtb-go.bmp

c:\program files (x86)\SelectRebates\Toolbar\sahtb-grocerycoupons.bmp

c:\program files (x86)\SelectRebates\Toolbar\sahtb-icons.bmp

c:\program files (x86)\SelectRebates\Toolbar\sahtb-restaurant.bmp

c:\program files (x86)\SelectRebates\Toolbar\sahtb-wishlist.bmp

c:\program files (x86)\SelectRebates\Toolbar\Scissors.bmp

c:\program files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll

.

((((((((((((((((((((((((( Files Created from 2013-01-22 to 2013-02-22 )))))))))))))))))))))))))))))))

.

2013-02-22 01:20 . 2013-02-22 01:20 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-02-18 01:15 . 2013-02-18 01:15 -------- d-----w- c:\users\Marie\AppData\Local\Programs

2013-02-18 01:11 . 2013-02-18 01:11 -------- d-----w- c:\users\Marie\AppData\Roaming\Malwarebytes

2013-02-18 01:11 . 2010-12-20 23:09 38224 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys

2013-02-18 01:11 . 2013-02-18 01:11 -------- d-----w- c:\programdata\Malwarebytes

2013-02-18 01:11 . 2013-02-18 01:16 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-02-18 01:11 . 2012-12-14 21:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-02-16 04:12 . 2013-02-16 04:40 -------- d-----w- c:\programdata\90CFC74AE0B625B6000090CF36802A36

2013-02-16 04:10 . 2013-02-16 04:10 373248 ----a-w- c:\users\Marie\AppData\Roaming\rerar.dll

2013-02-14 14:30 . 2013-01-08 05:32 9161176 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{40118A85-7F72-42EA-850F-1F8D8D1629E6}\mpengine.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-02-07 21:57 . 2012-04-04 00:46 697712 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-02-07 21:57 . 2011-05-14 19:55 74096 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-01-17 06:28 . 2011-01-30 19:36 273840 ------w- c:\windows\system32\MpSigStub.exe

2013-01-10 08:20 . 2011-01-30 20:06 67599240 ----a-w- c:\windows\system32\MRT.exe

2012-12-25 18:37 . 2012-12-25 18:37 5 ----a-w- c:\windows\SysWow64\lMMLDeleteUserData42107612FX.tmp

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]

2011-05-17 17:29 1490312 ----a-w- c:\program files (x86)\Ask.com\GenericAskToolbar.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]

"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files (x86)\Ask.com\GenericAskToolbar.dll" [2011-05-17 1490312]

.

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]

[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]

[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]

[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-06-28 102400]

"Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2010-06-01 1155928]

"SSBkgdUpdate"="c:\program files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2011-06-28 210472]

"PaperPort PTD"="c:\program files (x86)\ScanSoft\PaperPort\pptd40nt.exe" [2008-07-10 29984]

"IndexSearch"="c:\program files (x86)\ScanSoft\PaperPort\IndexSearch.exe" [2008-07-10 46368]

"PPort11reminder"="c:\program files (x86)\ScanSoft\PaperPort\Ereg\Ereg.exe" [2011-06-28 328992]

"BrMfcWnd"="c:\program files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" [2009-05-26 1159168]

"ControlCenter3"="c:\program files (x86)\Brother\ControlCenter3\brctrcen.exe" [2011-06-28 114688]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-11-09 586296]

"ApnUpdater"="c:\program files (x86)\Ask.com\Updater\Updater.exe" [2011-05-17 395144]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"HostManager"="c:\program files (x86)\Common Files\AOL\1314214344\ee\AOLSoftware.exe" [2010-03-08 41800]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2010-9-28 1040952]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

"FirewallOverride"=dword:00000001

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-01-31 3289208]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-06-07 160944]

R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-06-28 183560]

R3 BrSerIb;Brother MFC Serial Interface Driver(WDM);c:\windows\system32\DRIVERS\BrSerIb.sys [2009-07-14 281088]

R3 BrUsbSIb;Brother MFC Serial USB Driver(WDM);c:\windows\system32\DRIVERS\BrUsbSIb.sys [2009-06-10 15360]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 rcmirror;rcmirror;c:\windows\system32\DRIVERS\rcmirror.sys [2010-01-18 4608]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-09-15 239136]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-09-15 344680]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-02-01 1255736]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1207020.003\SYMDS64.SYS [2011-01-27 450680]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1207020.003\SYMEFA64.SYS [2011-03-15 912504]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20100810.004\BHDrvx64.sys [2010-08-09 945200]

S1 ElRawDisk;ElRawDisk;c:\windows\system32\drivers\ElRawDsk.sys [2008-12-09 23464]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20130215.002\IDSvia64.sys [2013-02-15 513184]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1207020.003\Ironx64.SYS [2011-01-27 171128]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1207020.003\SYMNETS.SYS [2011-04-21 386168]

S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2010-09-14 89600]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-10-08 203264]

S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896]

S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-28 94264]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2010-06-15 30520]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-09 26680]

S2 ioloFileInfoList;iolo FileInfoList Service;c:\program files (x86)\iolo\Common\Lib\ioloServiceManager.exe [2010-12-02 724664]

S2 ioloSystemService;iolo System Service;c:\program files (x86)\iolo\Common\Lib\ioloServiceManager.exe [2010-12-02 724664]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]

S2 MotoHelper;MotoHelper Service;c:\program files (x86)\Motorola\MotoHelper\MotoHelperService.exe [2011-10-31 218992]

S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe [2011-04-17 130008]

S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]

S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344]

S3 clwvd;HP Webcam Splitter;c:\windows\system32\DRIVERS\clwvd.sys [2010-09-04 31088]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-02-16 138912]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-10-08 38528]

.

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{7a18a261-f502-11e1-9e63-00038a000015}]

\shell\AutoRun\command - F:\MotoCastSetup.exe -a

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]

2011-06-28 21:17 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-02-21 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-04 21:57]

.

2013-02-18 c:\windows\Tasks\Regwork.job

- c:\program files (x86)\RegWork\RegWork.exe [2011-04-13 20:43]

.

--------- X64 Entries -----------

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]

@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"

[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]