flash51

Browsers plagued by unwanted ads and misdirected web pages

45 posts in this topic

It's been a painful couple of months. Something/Someone has crept into my systems (Windows 7 Pro) that is allowing pop-up ads in lower left and lower right corners of browser windows. It started with Firefox, so I switched to the latest Internet Explorer. As the problem got worse I installed Chrome for the first time ever and upon my first use the same type of ads appeared and the browser was being directed to pages I wasn't clicking on and a couple of Google searches were taking me to non-google sites. In December the pop-ups were bothersome, that's when I first installed the free version of Malwarebytes. it found PUP.Bundle.Installer.OI in my recycle bin and the pop-up ads either went away or become much less frequent and bothersome. In December I also ran Lavasofts Ad-Aware which found nothing. At that time I was using Msft Security Essentials, I always turned on the Firefox pop-up blocker and I was running ABP (I think is the name) pop-up clocker. Now, in the last week or so, the problems are much worse (as described in the first part of this paragraph). I upgraded to Malwarebytes Pro. I ran it last night - nothing found. I ran it again in Windows Safe Mode - nothing found. Today I ran DDS.scr. Now, per the instructions in the Pinned post in this forum, I will paste the contents of both DDS.txt and Attach.txt - even though I think it's going to be messy because I can't add hard returns (shift-Enter) or blank lines to this post. I sure hope someone can help. Please let me know if you need more info. Thanks in advance. ~flash51 DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16521 BrowserJavaVersion: 10.17.2

Run by Frank at 14:40:13 on 2013-03-18

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.4095.1944 [GMT -5:00]

.

AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\atieclxx.exe

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe

C:\Windows\Explorer.EXE

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\system32\CISVC.EXE

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Tablet\Wacom\Wacom_Tablet.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe

C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\Tablet\Wacom\Wacom_Tablet.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\rundll32.exe

C:\Windows\System32\WUDFHost.exe

C:\Windows\RAVCpl64.exe

C:\Windows\System32\spool\drivers\x64\3\E_S10IC2.EXE

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\ZipCloud\BackupStack.exe

C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe

C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe

C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

\\?\C:\Windows\system32\wbem\WMIADAP.EXE

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = about:blank

mWinlogon: Userinit = userinit.exe,

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

uRun: [AdobeBridge] <no file>

mRun: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [brStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml

mRun: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [searchProtection] C:\ProgramData\Search Protection\_run.bat

StartupFolder: C:\Users\Frank\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Frank\AppData\Roaming\Dropbox\bin\Dropbox.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://www.photobiz.com/global/uploader/24/ImageUploader5.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} - hxxp://imagecatcher.brightroom.com/ImageUploader4.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{EA4F65D9-3687-4513-8E9E-37EF48673499} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{EA4F65D9-3687-4513-8E9E-37EF48673499}\B456970275563747 : DHCPNameServer = 192.168.1.1

Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\puresp4.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-Run: [RtHDVCpl] RAVCpl64.exe

x64-Run: [EPSON Stylus Photo 2200] C:\Windows\System32\spool\DRIVERS\x64\3\E_S10IC2.EXE /P23 "EPSON Stylus Photo 2200" /O6 "USB001" /M "Stylus Photo 2200"

x64-Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"

x64-DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

x64-Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\amd64\puresp4.dll

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

Hosts: 74.55.76.230 www.google-analytics.com.

Hosts: 74.55.76.230 ad-emea.doubleclick.net.

Hosts: 74.55.76.230 www.statcounter.com.

.

============= SERVICES / DRIVERS ===============

.

R0 gfibto;gfibto;C:\Windows\System32\drivers\gfibto.sys [2013-3-12 14456]

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]

R0 mv61xx;mv61xx;C:\Windows\System32\drivers\mv61xx.sys [2008-6-23 173096]

R1 ComcastSecureBackupShareFilter;ComcastSecureBackupShareFilter;C:\Windows\System32\drivers\ComcastSecureBackupShare.sys [2012-4-26 66552]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-7-4 238080]

R2 AsSysCtrlService;ASUS System Control Service;C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe [2011-3-12 90112]

R2 BackupStack;Computer Backup (ZipCloud);C:\Program Files (x86)\ZipCloud\BackupStack.exe [2013-2-28 32808]

R2 ComcastSecureBackupSharebackup;Comcast Secure Backup & Share Backup Service;C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe [2011-12-15 16104]

R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2012-10-19 376168]

R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2012-12-6 72216]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-3-17 398184]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-3-17 682344]

R2 TabletServiceWacom;TabletServiceWacom;C:\Program Files\Tablet\Wacom\Wacom_Tablet.exe [2010-10-6 5716848]

R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-2-23 95760]

R3 EuMusDesignVirtualAudioCableWdm;Virtual Audio Cable (WDM);C:\Windows\System32\drivers\vrtaucbl.sys [2011-10-6 77352]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-3-17 24176]

R3 radpms;Driver for RADPMS Device;C:\Windows\System32\drivers\radpms.sys [2012-8-24 14944]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-11-22 245280]

R3 wacmoumonitor;Wacom Mode Helper;C:\Windows\System32\drivers\wacmoumonitor.sys [2010-10-6 13312]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 HDD & SSD access service;HDD & SSD access service; [x]

S2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2012-8-24 15928]

S3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2012-3-28 245760]

S3 FIXUSTOR;FIXUSTOR;C:\Windows\System32\drivers\fixustor.sys [2010-8-30 14592]

S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2012-10-29 1038088]

S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2010-10-27 48488]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]

S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 130008]

S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-11-14 19456]

S3 Spyder2;ColorVision Spyder2;C:\Windows\System32\drivers\Spyder2.sys [2007-2-13 15360]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]

S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-11-14 57856]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-3-11 1255736]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0; [x]

S3 WUSB54GCv3;Compact Wireless-G USB Network Adapter;C:\Windows\System32\drivers\WUSB54GCv3.sys [2009-4-26 797184]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-03-18 19:20:15 76232 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{60C0E18B-2948-406C-BD47-A7039EDCE3BA}\offreg.dll

2013-03-18 03:12:15 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-03-18 03:12:15 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-03-18 01:29:03 9162192 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{60C0E18B-2948-406C-BD47-A7039EDCE3BA}\mpengine.dll

2013-03-16 20:05:35 9162192 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-03-15 01:46:59 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-03-14 23:31:40 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys

2013-03-12 20:37:22 -------- d-----w- C:\Users\Frank\AppData\Local\Deployment

2013-03-12 20:00:35 -------- d-----w- C:\ProgramData\Search Protection

2013-03-12 19:59:45 14456 ----a-w- C:\Windows\System32\drivers\gfibto.sys

2013-03-12 19:48:04 972264 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3AA81B14-8490-4DCB-99DD-AE9674218612}\gapaengine.dll

2013-03-12 19:44:14 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-03-12 19:09:07 -------- d-----w- C:\Program Files\DomaIQ Uninstaller

2013-03-12 19:08:01 -------- d-----w- C:\Users\Frank\AppData\Roaming\player

2013-03-12 19:08:01 -------- d-----w- C:\Program Files (x86)\Tuguu SL

2013-03-12 19:04:36 -------- d-----w- C:\Program Files\Updater By SweetPacks

2013-03-12 19:04:19 -------- d-----w- C:\Program Files (x86)\SweetIM

2013-03-12 19:03:34 -------- d-----w- C:\Users\Frank\AppData\Local\Supreme Savings

2013-03-12 19:03:29 -------- d-----w- C:\Program Files (x86)\Supreme Savings

2013-03-12 13:55:53 -------- d-----w- C:\Users\Frank\AppData\Roaming\LavasoftStatistics

2013-03-12 13:53:57 -------- d-----w- C:\Program Files (x86)\Ad-Aware Antivirus

2013-03-12 13:53:38 -------- d-----w- C:\ProgramData\Downloaded Installations

2013-03-06 04:54:04 -------- d-----w- C:\Users\Frank\AppData\Roaming\com.erclab.air.phototransferapp

2013-03-06 04:52:48 -------- d-----w- C:\Program Files (x86)\Erclab

2013-02-27 22:47:01 19958072 ----a-w- C:\Program Files (x86)\Mozilla Firefox\X86\setup.exe

2013-02-27 22:47:00 20153896 ----a-w- C:\Program Files (x86)\Mozilla Firefox\X64\setup.exe

2013-02-27 22:46:59 186432 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll

2013-02-27 22:46:59 159744 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin7.dll

2013-02-27 22:46:59 159744 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin6.dll

2013-02-27 22:46:59 159744 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin5.dll

2013-02-27 22:46:59 159744 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin4.dll

2013-02-27 22:46:59 159744 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin3.dll

2013-02-27 22:46:59 159744 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin2.dll

2013-02-27 22:46:59 159744 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin.dll

2013-02-27 22:46:54 365920 ----a-w- C:\Program Files (x86)\Mozilla Firefox\Autorun.exe

2013-02-27 21:55:02 2776576 ----a-w- C:\Windows\System32\msmpeg2vdec.dll

2013-02-27 21:55:02 2284544 ----a-w- C:\Windows\SysWow64\msmpeg2vdec.dll

2013-02-27 21:55:01 221184 ----a-w- C:\Windows\System32\UIAnimation.dll

2013-02-27 21:55:01 187392 ----a-w- C:\Windows\SysWow64\UIAnimation.dll

2013-02-27 21:53:54 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll

.

==================== Find3M ====================

.

2013-03-15 01:46:59 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-03-12 21:05:40 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-12 21:05:40 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-03-12 19:44:00 861088 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll

2013-03-12 19:44:00 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-02-04 12:52:19 88448 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll

2013-02-04 12:52:18 84328 ----a-w- C:\Windows\System32\LMIinit.dll

2013-02-04 12:52:18 35688 ----a-w- C:\Windows\System32\LMIport.dll

2013-01-30 10:53:22 273840 ------w- C:\Windows\System32\MpSigStub.exe

2013-01-20 21:59:04 230320 ----a-w- C:\Windows\System32\drivers\MpFilter.sys

2013-01-20 21:59:04 130008 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys

2013-01-13 21:17:03 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-01-13 21:17:02 2560 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll

2013-01-13 21:16:42 10752 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll

2013-01-13 21:12:46 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll

2013-01-13 21:11:21 4096 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll

2013-01-13 21:11:08 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll

2013-01-13 21:11:07 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll

2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll

2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll

2013-01-13 20:35:31 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-01-13 20:35:31 2560 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll

2013-01-13 20:35:18 10752 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll

2013-01-13 20:32:07 3584 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll

2013-01-13 20:31:48 4096 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll

2013-01-13 20:31:41 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll

2013-01-13 20:31:40 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll

2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll

2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll

2013-01-13 20:31:00 1247744 ----a-w- C:\Windows\SysWow64\DWrite.dll

2013-01-13 20:22:22 1988096 ----a-w- C:\Windows\SysWow64\d3d10warp.dll

2013-01-13 20:20:31 293376 ----a-w- C:\Windows\SysWow64\dxgi.dll

2013-01-13 20:09:00 249856 ----a-w- C:\Windows\SysWow64\d3d10_1core.dll

2013-01-13 20:08:43 220160 ----a-w- C:\Windows\SysWow64\d3d10core.dll

2013-01-13 20:08:35 1504768 ----a-w- C:\Windows\SysWow64\d3d11.dll

2013-01-13 19:59:04 1643520 ----a-w- C:\Windows\System32\DWrite.dll

2013-01-13 19:58:28 1175552 ----a-w- C:\Windows\System32\FntCache.dll

2013-01-13 19:54:01 604160 ----a-w- C:\Windows\SysWow64\d3d10level9.dll

2013-01-13 19:53:58 207872 ----a-w- C:\Windows\SysWow64\WindowsCodecsExt.dll

2013-01-13 19:51:30 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll

2013-01-13 19:49:17 363008 ----a-w- C:\Windows\System32\dxgi.dll

2013-01-13 19:48:47 161792 ----a-w- C:\Windows\SysWow64\d3d10_1.dll

2013-01-13 19:46:25 1080832 ----a-w- C:\Windows\SysWow64\d3d10.dll

2013-01-13 19:43:21 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll

2013-01-13 19:38:39 333312 ----a-w- C:\Windows\System32\d3d10_1core.dll

2013-01-13 19:38:32 1887232 ----a-w- C:\Windows\System32\d3d11.dll

2013-01-13 19:38:21 296960 ----a-w- C:\Windows\System32\d3d10core.dll

2013-01-13 19:25:04 245248 ----a-w- C:\Windows\System32\WindowsCodecsExt.dll

2013-01-13 19:24:33 648192 ----a-w- C:\Windows\System32\d3d10level9.dll

2013-01-13 19:20:42 194560 ----a-w- C:\Windows\System32\d3d10_1.dll

2013-01-13 19:20:04 1238528 ----a-w- C:\Windows\System32\d3d10.dll

2013-01-13 19:15:40 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll

2013-01-13 19:10:36 3928064 ----a-w- C:\Windows\System32\d2d1.dll

2013-01-13 19:02:06 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll

2013-01-13 18:34:58 364544 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll

2013-01-13 18:32:43 465920 ----a-w- C:\Windows\System32\WMPhoto.dll

2013-01-13 18:09:52 522752 ----a-w- C:\Windows\System32\XpsGdiConverter.dll

2013-01-13 17:26:42 1158144 ----a-w- C:\Windows\SysWow64\XpsPrint.dll

2013-01-13 17:05:09 1682432 ----a-w- C:\Windows\System32\XpsPrint.dll

2013-01-05 05:53:43 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-01-05 05:00:15 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-01-05 05:00:11 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-01-04 05:46:09 215040 ----a-w- C:\Windows\System32\winsrv.dll

2013-01-04 04:51:16 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2013-01-04 03:26:48 3153408 ----a-w- C:\Windows\System32\win32k.sys

2013-01-04 02:47:35 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2013-01-04 02:47:34 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2013-01-04 02:47:34 2048 ----a-w- C:\Windows\SysWow64\user.exe

2013-01-04 02:47:33 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2013-01-03 06:00:54 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-01-03 06:00:42 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS

.

============= FINISH: 14:40:45.38 =============== .

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 3/11/2011 9:02:26 PM

System Uptime: 3/18/2013 2:27:21 AM (12 hours ago)

.

Motherboard: ASUSTeK Computer INC. | | P5Q

Processor: Intel® Core2 Quad CPU Q8200 @ 2.33GHz | LGA 775 | 2336/333mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 233 GiB total, 18.313 GiB free.

D: is Removable

E: is CDROM ()

J: is FIXED (NTFS) - 932 GiB total, 51.752 GiB free.

K: is FIXED (NTFS) - 1863 GiB total, 1127.481 GiB free.

O: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: sptd

Device ID: ROOT\LEGACY_SPTD\0000

Manufacturer:

Name: sptd

PNP Device ID: ROOT\LEGACY_SPTD\0000

Service: sptd

.

==== System Restore Points ===================

.

RP281: 3/6/2013 8:58:32 PM - Removed YouSendIt Express

RP282: 3/6/2013 9:02:59 PM - Removed KODAK Gallery Upload Software.

RP283: 3/7/2013 9:05:08 PM - Windows Update

RP284: 3/11/2013 2:38:16 PM - Windows Update

RP285: 3/12/2013 2:12:16 PM - Quitado FlashPlayer

RP286: 3/12/2013 2:25:24 PM - Restore Operation

RP287: 3/12/2013 2:42:42 PM - Installed Java 7 Update 17

RP288: 3/12/2013 2:45:47 PM - Windows Update

RP289: 3/14/2013 3:00:51 AM - Windows Update

RP290: 3/14/2013 6:32:04 PM - Windows Update

RP291: 3/14/2013 8:44:14 PM - Windows Update

RP292: 3/16/2013 3:08:23 PM - Removed Active@ ISO Burner

.

==== Installed Programs ======================

.

ACDSee Pro 2.5

ACI onPrint Lite

Acrobat.com

Adobe AIR

Adobe Anchor Service CS4

Adobe Anchor Service x64 CS4

Adobe Bridge CS4

Adobe CMaps CS4

Adobe CMaps x64 CS4

Adobe Color - Photoshop Specific CS4

Adobe Color Common Settings

Adobe Color EU Extra Settings CS4

Adobe Color JA Extra Settings CS4

Adobe Color NA Recommended Settings CS4

Adobe Color Video Profiles CS CS4

Adobe CSI CS4

Adobe CSI CS4 x64

Adobe Default Language CS4

Adobe Device Central CS4

Adobe Drive CS4

Adobe Drive CS4 x64

Adobe ExtendScript Toolkit 2

Adobe ExtendScript Toolkit CS4

Adobe Extension Manager CS4

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Fonts All

Adobe Fonts All x64

Adobe Linguistics CS4

Adobe Linguistics CS4 x64

Adobe Media Player

Adobe Output Module

Adobe PDF Library Files CS4

Adobe PDF Library Files x64 CS4

Adobe Photoshop CS4

Adobe Photoshop CS4 (64 Bit)

Adobe Photoshop CS4 Support

Adobe Photoshop CS6

Adobe Reader X (10.1.6)

Adobe Search for Help

Adobe Service Manager Extension

Adobe Setup

Adobe Type Support CS4

Adobe Type Support x64 CS4

Adobe Update Manager CS4

Adobe WinSoft Linguistics Plugin

Adobe WinSoft Linguistics Plugin x64

Adobe XMP Panels CS4

AdobeColorCommonSetCMYK

AdobeColorCommonSetRGB

AMD Accelerated Video Transcoding

AMD APP SDK Runtime

AMD Catalyst Install Manager

AMD Drag and Drop Transcoding

AMD Media Foundation Decoders

Apple Application Support

Apple Software Update

ATI Catalyst Registration

Bonjour

BookSmart® 2.6.0 2.6.0

CANON iMAGE GATEWAY MyCamera Download Plugin

CANON iMAGE GATEWAY Task for ZoomBrowser EX

Canon MOV Decoder

Canon MOV Encoder

Canon MovieEdit Task for ZoomBrowser EX

Canon RAW Codec

Canon Utilities CameraWindow

Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX

Canon Utilities Digital Photo Professional 3.11

Canon Utilities EOS Capture 1.5

Canon Utilities EOS Utility

Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX

Canon Utilities EOS Viewer Utility 1.2

Canon Utilities MyCamera

Canon Utilities PhotoStitch

Canon Utilities Picture Style Editor

Canon Utilities RemoteCapture Task for ZoomBrowser EX

Canon Utilities ZoomBrowser EX

Canon ZoomBrowser EX Memory Card Utility

Catalyst Control Center

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

collagesDesigner

Connect

D3DX10

DesignPro 5.4 Limited Edition

Dropbox

EOS Capture 1.5

EOS Viewer Utility 1.2.1

EPSON Printer Software

EPU-6 Engine

Facebook Plug-In

GoToMeeting 5.2.0.952

HL-2270DW

iCloud

Intel® Matrix Storage Manager

Java 7 Update 17

Java Auto Updater

Java 6 Update 33

JavaFX 2.1.1

Junk Mail filter update

Kubota Action Dashboard 3.0 build 0.0.0.4

kuler

Linksys Wireless Manager

LogMeIn

Malwarebytes Anti-Malware version 1.70.0.1100

marvell 61xx

Mesh Runtime

Messenger Companion

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Camera Codec Pack

Microsoft IntelliPoint 8.0

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Sync Framework Runtime v1.0 (x64)

Microsoft Sync Framework Services v1.0 (x64)

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft_VC80_CRT_x86

Microsoft_VC90_CRT_x86

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

NEC DISPLAY SOLUTIONS: Monitor Installer

neroxml

PDF Settings CS4

PDF Settings CS6

Photo Mechanic 5

Photo Transfer App

Photodex Presenter

PhotoShelter Uploader

Photoshop Camera Raw

Photoshop Camera Raw_x64

Portrait Professional Studio 10.0

Pure Networks Platform

QuickTime

Realtek High Definition Audio Driver

ROES.whcc

Secure Backup and Share

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Segoe UI

Spelling Dictionaries Support For Adobe Reader 9

Spyder2PRO

Suite Shared Configuration CS4

SyncToy 2.0 (x64)

The Lord of the Rings FREE Trial

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Virtual Audio Cable 4.10

Visual C++ 8.0 Runtime Setup Package (x64)

Visual Studio 2008 x64 Redistributables

VueScan

Wacom Tablet

WebTablet IE Plugin

WebTablet Netscape Plugin

WHCC PF ROES

Windows 7 Upgrade Advisor

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinZip 15.5

ZipCloud

.

==== Event Viewer Messages From Past Week ========

.

3/18/2013 4:41:38 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk3\DR3.

3/18/2013 2:37:20 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk4\DR4.

3/18/2013 2:28:33 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: sptd

3/18/2013 2:28:13 AM, Error: Service Control Manager [7000] - The HDD & SSD access service service failed to start due to the following error: The system cannot find the path specified.

3/18/2013 2:27:23 AM, Error: sptd [4] - Driver detected an internal error in its data structures for .

3/18/2013 2:19:19 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.145.2030.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9203.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

3/17/2013 9:39:31 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {B77C4C36-0154-4C52-AB49-FAA03837E47F} and APPID {EA022610-0748-4C24-B229-6C507EBDFDBB} to the user NANO2\Frank SID (S-1-5-21-1546362139-2459323222-1284237472-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

3/17/2013 10:58:15 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

3/17/2013 10:57:56 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

3/17/2013 10:57:56 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

3/17/2013 10:57:56 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

3/17/2013 10:57:56 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

3/17/2013 10:57:55 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

3/17/2013 10:57:49 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

3/17/2013 10:57:36 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD ComcastSecureBackupShareFilter CSC DfsC discache MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr sptd tdx Wanarpv6 WfpLwf

3/17/2013 10:57:36 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

3/17/2013 10:57:36 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

3/17/2013 10:57:36 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

3/17/2013 10:57:36 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

3/17/2013 10:57:36 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

3/17/2013 10:57:36 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

3/17/2013 10:57:36 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

3/17/2013 10:57:36 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

3/17/2013 10:57:36 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

3/17/2013 10:57:36 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

3/13/2013 8:34:15 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

3/12/2013 2:34:28 PM, Error: Microsoft Antimalware [2004] - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x80070002 Error description: The system cannot find the file specified. Signature version: 0.0.0.0;0.0.0.0 Engine version: 0.0.0.0

3/11/2013 2:09:31 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk3\DR10.

.

==== End Of File ===========================

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Hello flash51

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Here is the first of the three reports: Security Check ------------- Results of screen317's Security Check version 0.99.61

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Microsoft Security Essentials

(On Access scanning disabled!)

Error obtaining update status for antivirus!

`````````Anti-malware/Other Utilities Check:`````````

Spyder2PRO

Malwarebytes Anti-Malware version 1.70.0.1100

JavaFX 2.1.1

Java 6 Update 33

Java 7 Update 17

Adobe Flash Player 11.6.602.180

Adobe Reader 9 Adobe Reader out of Date!

Adobe Reader 10.1.6 Adobe Reader out of Date!

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Microsoft Security Essentials msseces.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

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About this message: "Error obtaining update status for antivirus!" I'm running Malwarebytes and have disabled Msft Security Essentials. But it doesn't look like Win7 Pro recognizes Malwarebytes. Just FYI.

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Here is the info from AdwCleaner. ---------------

# AdwCleaner v2.115 - Logfile created 03/18/2013 at 16:38:55

# Updated 17/03/2013 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (64 bits)

# User : Frank - NANO2

# Boot Mode : Normal

# Running from : C:\Users\Frank\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

Folder Found : C:\Program Files (x86)\SweetIM

Folder Found : C:\Program Files\DomaIQ Uninstaller

Folder Found : C:\ProgramData\search protection

Folder Found : C:\ProgramData\Trymedia

Folder Found : C:\Users\Frank\AppData\Local\PackageAware

Folder Found : C:\Users\Frank\AppData\LocalLow\SweetIM

***** [Registry] *****

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKLM\SOFTWARE\Classes\S

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ae2236e96b669e7d2e0364e997196e8a

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3BF72F68-72D8-461D-A884-329D936C5581}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{78E9D883-93CD-4072-BEF3-38EE581E2839}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{83AC1413-FCE4-4A46-9DD5-4F31F306E71F}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{3BF72F68-72D8-461D-A884-329D936C5581}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{78E9D883-93CD-4072-BEF3-38EE581E2839}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{83AC1413-FCE4-4A46-9DD5-4F31F306E71F}

Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16521

[OK] Registry is clean.

*************************

AdwCleaner[R1].txt - [2614 octets] - [18/03/2013 16:38:55]

########## EOF - C:\AdwCleaner[R1].txt - [2674 octets] ##########

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Sorry. THIS is the correct AdwClear report (AdwCleaner[s1].txt) with "Delete" used (not "Search").

# AdwCleaner v2.115 - Logfile created 03/18/2013 at 16:45:59

# Updated 17/03/2013 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (64 bits)

# User : Frank - NANO2

# Boot Mode : Normal

# Running from : C:\Users\Frank\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\SweetIM

Folder Deleted : C:\Program Files\DomaIQ Uninstaller

Folder Deleted : C:\ProgramData\search protection

Folder Deleted : C:\ProgramData\Trymedia

Folder Deleted : C:\Users\Frank\AppData\Local\PackageAware

Folder Deleted : C:\Users\Frank\AppData\LocalLow\SweetIM

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Classes\S

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ae2236e96b669e7d2e0364e997196e8a

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3BF72F68-72D8-461D-A884-329D936C5581}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{78E9D883-93CD-4072-BEF3-38EE581E2839}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{83AC1413-FCE4-4A46-9DD5-4F31F306E71F}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3BF72F68-72D8-461D-A884-329D936C5581}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{78E9D883-93CD-4072-BEF3-38EE581E2839}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{83AC1413-FCE4-4A46-9DD5-4F31F306E71F}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16521

[OK] Registry is clean.

*************************

AdwCleaner[R1].txt - [2733 octets] - [18/03/2013 16:38:55]

AdwCleaner[s1].txt - [2724 octets] - [18/03/2013 16:45:59]

########## EOF - C:\AdwCleaner[s1].txt - [2784 octets] ##########

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Starting with the above post, I've switched to a different, non-infected PC to file my forum posts and notice that I can enter line breaks and start new paragraphs within each post.

On the infected PC I was unable to enter line-breaks or new paragraphs in the post window. Also on the infected PC, I have been getting unwanted double-clicks from my mouse when I only single-click.

I am moving forward next with downloading RogueKiller. I'd like to make one suggestion to your instructions. Internet Explorer gives the following message when downloading: "RogueKiller.exe is not commonly downloaded and could harm your computer." I suggest you let users know that this message will appear and can safely be ignored. Well, at least I HOPE it can be safely ignored.

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I will paste the RogueKiller reports in separate posts below. Very sorry, don't know HOW I ended up with two txt files.

But, I have questions. You made no mention of the "Fix Host" option. Here is the data on the "Hosts" tab in RogueKiller.

Should I click "Fix Host"?

127.0.0.1 localhost

::1 localhost

74.55.76.230 www.google-analytics.com.

74.55.76.230 ad-emea.doubleclick.net

74.55.76.230 www.statcounter.com

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Again, sorry, I don't know how I got two RogueKiller reports. Here is the first of the two.

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Frank [Admin rights]

Mode : Scan -- Date : 03/18/2013 17:25:04

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤

[RUN][sUSP PATH] HKLM\[...]\Wow6432Node\Run : SearchProtection (C:\ProgramData\Search Protection\_run.bat) [x] -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Mal.Hosts ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

74.55.76.230 www.google-analytics.com.

74.55.76.230 ad-emea.doubleclick.net.

74.55.76.230 www.statcounter.com.

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST3250410AS +++++

--- User ---

[MBR] 936e092b4eaebfd4b07dc1bab44f18fb

[bSP] e4a4da4767075dd3d529de43293673db : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 238473 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive1: WDC WD1001FALS-00J7B1 +++++

--- User ---

[MBR] a3c251fd11411dd9ea3f2aab10d0431e

[bSP] e4dc48f7a59ac6d88c57254df1b2ed4a : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 953867 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive2: WDC WD2002FAEX-007BA0 +++++

--- User ---

[MBR] 70916e617b1652d677ffddddc84a9f1e

[bSP] 6b0526dbc12e42f0ef72fd9ba7351a65 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 1907727 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_03182013_02d1725.txt >>

RKreport[1]_S_03182013_02d1725.txt

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Here is the second of the two RogueKiller reports.

I still have done nothing about the "Fix Hosts" option in RogueKiller.

I have deleted Registry entries.

The program is still open on my PC. Status: Deleting Finished.

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Frank [Admin rights]

Mode : Remove -- Date : 03/18/2013 17:30:20

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤

[RUN][sUSP PATH] HKLM\[...]\Wow6432Node\Run : SearchProtection (C:\ProgramData\Search Protection\_run.bat) [x] -> DELETED

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> REPLACED (1)

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> REPLACED (1)

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Mal.Hosts ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

74.55.76.230 www.google-analytics.com.

74.55.76.230 ad-emea.doubleclick.net.

74.55.76.230 www.statcounter.com.

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST3250410AS +++++

--- User ---

[MBR] 936e092b4eaebfd4b07dc1bab44f18fb

[bSP] e4a4da4767075dd3d529de43293673db : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 238473 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive1: WDC WD1001FALS-00J7B1 +++++

--- User ---

[MBR] a3c251fd11411dd9ea3f2aab10d0431e

[bSP] e4dc48f7a59ac6d88c57254df1b2ed4a : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 953867 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive2: WDC WD2002FAEX-007BA0 +++++

--- User ---

[MBR] 70916e617b1652d677ffddddc84a9f1e

[bSP] 6b0526dbc12e42f0ef72fd9ba7351a65 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 1907727 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_03182013_02d1730.txt >>

RKreport[1]_S_03182013_02d1725.txt ; RKreport[2]_D_03182013_02d1730.txt

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Hello flash51

we will run this now, it will help remove some files from the computer.

Blitzblank.

Download BlitzBlank and save it to your desktop. Open Blitzblank.exe

  • Click OK at the warning (and take note of it, this is a VERY powerful tool!).
  • Click the Script tab and copy/paste the following text there:

DeleteFile:
C:\Windows\system32\drivers\etc\hosts

  • Click Execute Now. Your computer will need to reboot in order to replace the files.
  • When done, post me the report created by Blitzblank. you can find it at the root of the drive Normaly C:\

Gringo

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BlitzBlank 1.0.0.32

File/Registry Modification Engine native application

MoveFileOnReboot: sourceFile = "\??\c:\windows\system32\drivers\etc\hosts", destinationFile = "(null)", replaceWithDummy = 0

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Hello flash51

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Hi Gringo,

I don't want to be "done" until you say that I'm done. But, while waiting, I decided to reconnect to the Internet on the infected PC. I used Internet Explorer 10 (64 bit) to surf a little bit. There have been "no" annoying pop-up ads. A google search worked well. I've had no trouble with unwanted double clicks. But, won't do anything like re-install Firefox or Chrome until you think it's OK.

Frank

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Combofix is still running (stage 50 and counting).

I'm wondering why I'm not getting an email each to you reply. I should be able to configure my notifications to do that, shouldn't I?

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The button already says "Unfollow" so I'm already following. That's the least of my worries.

Combofix is done. I'll past the report below. I did not use the PC while Combofix was working. As I mentioned above before starting Combofix, I may a few quick tests and encountered no pop-up adverts, not misdirected pages and no unwanted mouse double-clicks. I'll resume testing. Hope you don't mind, after sending the report, I have four questions I'd like to ask you in my next reply. Any help you can give will be appreciated. I've already got my eye on the Donate button - thanks. I'll be nervous for a bit more until the PC behaves.

Frank/Flash51

ComboFix 13-03-17.01 - Frank 03/18/2013 21:00:56.1.4 - x64

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.4095.2236 [GMT -5:00]

Running from: c:\users\Frank\Desktop\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

C:\prefs.js

c:\users\Frank\g2mdlhlpx.exe

c:\windows\security\Database\tmp.edb

c:\windows\SysWow64\AutoRun.exe

c:\windows\SysWow64\X86

c:\windows\SysWow64\X86\License.rtf

c:\windows\SysWow64\X86\Readme.txt

c:\windows\SysWow64\X86\setup.exe

.

.

((((((((((((((((((((((((( Files Created from 2013-02-19 to 2013-03-19 )))))))))))))))))))))))))))))))

.

.

2013-03-19 02:19 . 2013-03-19 02:19 -------- d-----w- c:\users\LogMeInRemoteUser\AppData\Local\temp

2013-03-19 02:19 . 2013-03-19 02:19 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-03-18 03:12 . 2013-03-18 03:15 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-03-18 03:12 . 2012-12-14 21:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-18 01:29 . 2013-02-08 00:28 9162192 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{60C0E18B-2948-406C-BD47-A7039EDCE3BA}\mpengine.dll

2013-03-16 20:05 . 2013-02-08 00:28 9162192 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-03-15 01:46 . 2013-03-15 01:46 89600 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe

2013-03-14 23:31 . 2013-02-12 04:12 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys

2013-03-14 08:02 . 2013-03-14 08:02 -------- d-----w- c:\program files\Microsoft Silverlight

2013-03-14 08:02 . 2013-03-14 08:02 -------- d-----w- c:\program files (x86)\Microsoft Silverlight

2013-03-12 20:37 . 2013-03-12 20:38 -------- d-----w- c:\users\Frank\AppData\Local\Deployment

2013-03-12 19:59 . 2013-03-12 19:59 14456 ----a-w- c:\windows\system32\drivers\gfibto.sys

2013-03-12 19:48 . 2012-12-03 02:36 972264 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{3AA81B14-8490-4DCB-99DD-AE9674218612}\gapaengine.dll

2013-03-12 19:44 . 2013-03-12 19:44 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2013-03-12 19:08 . 2013-03-12 19:31 -------- d-----w- c:\users\Frank\AppData\Roaming\player

2013-03-12 19:08 . 2013-03-12 19:08 -------- d-----w- c:\program files (x86)\Tuguu SL

2013-03-12 19:04 . 2013-03-12 19:34 -------- d-----w- c:\program files\Updater By SweetPacks

2013-03-12 19:03 . 2013-03-12 19:03 -------- d-----w- c:\users\Frank\AppData\Local\Supreme Savings

2013-03-12 19:03 . 2013-03-12 19:31 -------- d-----w- c:\program files (x86)\Supreme Savings

2013-03-12 13:55 . 2013-03-12 13:55 -------- d-----w- c:\users\Frank\AppData\Roaming\LavasoftStatistics

2013-03-12 13:53 . 2013-03-16 20:17 -------- d-----w- c:\program files (x86)\Ad-Aware Antivirus

2013-03-12 13:53 . 2013-03-12 20:00 -------- d-----w- c:\programdata\Downloaded Installations

2013-03-06 04:54 . 2013-03-06 04:54 -------- d-----w- c:\users\Frank\AppData\Roaming\com.erclab.air.phototransferapp

2013-03-06 04:52 . 2013-03-06 04:52 -------- d-----w- c:\program files (x86)\Erclab

2013-03-06 02:05 . 2013-03-19 02:00 102921 ----a-w- c:\users\Frank\Network_Meter_Data.js

2013-02-27 21:55 . 2013-01-04 06:11 2284544 ----a-w- c:\windows\SysWow64\msmpeg2vdec.dll

2013-02-27 21:55 . 2013-01-04 06:11 2776576 ----a-w- c:\windows\system32\msmpeg2vdec.dll

2013-02-27 21:55 . 2013-01-13 19:53 187392 ----a-w- c:\windows\SysWow64\UIAnimation.dll

2013-02-27 21:55 . 2013-01-13 19:24 221184 ----a-w- c:\windows\system32\UIAnimation.dll

2013-02-27 21:53 . 2013-01-13 19:37 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-03-14 08:05 . 2011-04-16 05:49 72013344 ----a-w- c:\windows\system32\MRT.exe

2013-03-12 21:05 . 2012-04-10 01:27 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-03-12 21:05 . 2011-06-03 23:24 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-12 19:44 . 2012-05-01 16:09 861088 ----a-w- c:\windows\SysWow64\npdeployJava1.dll

2013-03-12 19:44 . 2010-05-26 02:05 782240 ----a-w- c:\windows\SysWow64\deployJava1.dll

2013-02-12 05:45 . 2013-03-14 01:39 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45 . 2013-03-14 01:39 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45 . 2013-03-14 01:39 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45 . 2013-03-14 01:39 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48 . 2013-03-14 01:39 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48 . 2013-03-14 01:39 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-02-04 12:52 . 2012-12-06 17:03 88448 ----a-w- c:\windows\system32\LMIRfsClientNP.dll

2013-02-04 12:52 . 2012-12-06 17:03 35688 ----a-w- c:\windows\system32\LMIport.dll

2013-02-04 12:52 . 2012-12-06 17:03 84328 ----a-w- c:\windows\system32\LMIinit.dll

2013-01-30 10:53 . 2009-10-03 16:25 273840 ------w- c:\windows\system32\MpSigStub.exe

2013-01-20 21:59 . 2013-01-20 21:59 230320 ----a-w- c:\windows\system32\drivers\MpFilter.sys

2013-01-20 21:59 . 2010-10-25 03:25 130008 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys

2013-01-05 05:53 . 2013-02-13 01:11 5553512 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-01-05 05:00 . 2013-02-13 01:11 3967848 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-01-05 05:00 . 2013-02-13 01:11 3913064 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-01-04 05:46 . 2013-02-13 01:11 215040 ----a-w- c:\windows\system32\winsrv.dll

2013-01-04 04:51 . 2013-02-13 01:11 5120 ----a-w- c:\windows\SysWow64\wow32.dll

2013-01-04 04:43 . 2013-02-13 01:11 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2013-01-04 03:26 . 2013-02-13 01:11 3153408 ----a-w- c:\windows\system32\win32k.sys

2013-01-04 02:47 . 2013-02-13 01:11 25600 ----a-w- c:\windows\SysWow64\setup16.exe

2013-01-04 02:47 . 2013-02-13 01:11 7680 ----a-w- c:\windows\SysWow64\instnm.exe

2013-01-04 02:47 . 2013-02-13 01:11 2048 ----a-w- c:\windows\SysWow64\user.exe

2013-01-04 02:47 . 2013-02-13 01:11 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll

2013-01-03 06:00 . 2013-02-13 01:11 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-01-03 06:00 . 2013-02-13 01:11 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\1AMPCBOK]

@="{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d}"

[HKEY_CLASSES_ROOT\CLSID\{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d}]

2010-11-05 01:58 297808 ----a-w- c:\windows\System32\mscoree.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]

"ApplePhotoStreams"="c:\program files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe" [2012-12-17 59872]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"AMD AVT"="start AMD Accelerated Video Transcoding device initialization" [X]

"nmctxth"="c:\program files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-12-12 642856]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]

"BrStsMon00"="c:\program files (x86)\Browny02\Brother\BrStMonW.exe" [2010-06-10 2621440]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]

"AdobeCS6ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-06-25 1073352]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

.

c:\users\Frank\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dropbox.lnk - c:\users\Frank\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-1-20 28539272]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R0 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [2010-05-19 834544]

R2 AsSysCtrlService;ASUS System Control Service;c:\program files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe [2009-04-02 90112]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 HDD & SSD access service;HDD & SSD access service; [x]

R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files (x86)\LogMeIn\x64\RaInfo.sys [2012-08-24 15928]

R3 BrYNSvc;BrYNSvc;c:\program files (x86)\Browny02\BrYNSvc.exe [2010-01-25 245760]

R3 FIXUSTOR;FIXUSTOR;c:\windows\system32\DRIVERS\fixustor.sys [2010-08-30 14592]

R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2012-10-29 1038088]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-01-20 130008]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-01-27 379360]

R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2011-01-07 45408]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]

R3 Spyder2;ColorVision Spyder2;c:\windows\system32\DRIVERS\Spyder2.sys [2007-01-17 15360]

R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-03-12 1255736]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]

S0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2013-03-12 14456]

S0 mv61xx;mv61xx;c:\windows\system32\DRIVERS\mv61xx.sys [2008-06-23 173096]

S1 ComcastSecureBackupShareFilter;ComcastSecureBackupShareFilter;c:\windows\system32\DRIVERS\ComcastSecureBackupShare.sys [2011-12-16 66552]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2012-07-04 238080]

S2 BackupStack;Computer Backup (ZipCloud);c:\program files (x86)\ZipCloud\BackupStack.exe [2013-02-28 32808]

S2 ComcastSecureBackupSharebackup;Comcast Secure Backup & Share Backup Service;c:\program files\SecureBackupShare\ComcastSecureBackupSharebackup.exe [2011-12-16 16104]

S2 LMIGuardianSvc;LMIGuardianSvc;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2013-02-04 376168]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]

S2 TabletServiceWacom;TabletServiceWacom;c:\program files\Tablet\Wacom\Wacom_Tablet.exe [2010-11-15 5716848]

S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2012-02-23 95760]

S3 EuMusDesignVirtualAudioCableWdm;Virtual Audio Cable (WDM);c:\windows\system32\DRIVERS\vrtaucbl.sys [2011-10-06 77352]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]

S3 radpms;Driver for RADPMS Device;c:\windows\system32\DRIVERS\radpms.sys [2012-08-24 14944]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-11-22 245280]

S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys [2010-11-02 13312]

S3 WUSB54GCv3;Compact Wireless-G USB Network Adapter;c:\windows\system32\DRIVERS\WUSB54GCv3.sys [2008-12-04 797184]

.

.

Contents of the 'Scheduled Tasks' folder

.

2013-03-19 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-10 21:05]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\1AMPCBOK]

@="{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d}"

[HKEY_CLASSES_ROOT\CLSID\{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d}]

2010-11-05 01:57 444752 ----a-w- c:\windows\System32\mscoree.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ComcastSecureBackupShare]

@="{72bcb80d-7778-eb4a-ec51-22340ad33e07}"

[HKEY_CLASSES_ROOT\CLSID\{72bcb80d-7778-eb4a-ec51-22340ad33e07}]

2011-12-16 01:44 4345576 ----a-w- c:\program files\SecureBackupShare\ComcastSecureBackupShareshell.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ComcastSecureBackupShare2]

@="{b723586e-9ca0-5b27-341a-4990a8c342cf}"

[HKEY_CLASSES_ROOT\CLSID\{b723586e-9ca0-5b27-341a-4990a8c342cf}]

2011-12-16 01:44 4345576 ----a-w- c:\program files\SecureBackupShare\ComcastSecureBackupShareshell.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ComcastSecureBackupShare3]

@="{f614e4c4-b3fa-5249-b9ea-4fe7d38b8cd0}"

[HKEY_CLASSES_ROOT\CLSID\{f614e4c4-b3fa-5249-b9ea-4fe7d38b8cd0}]

2011-12-16 01:44 4345576 ----a-w- c:\program files\SecureBackupShare\ComcastSecureBackupShareshell.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]

@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="RAVCpl64.exe" [2008-05-20 6296064]

"EPSON Stylus Photo 2200"="c:\windows\system32\spool\DRIVERS\x64\3\E_S10IC2.EXE" [2003-05-27 99840]

"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-01-07 2328944]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 1281512]

"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2013-01-24 477600]

"LogMeIn GUI"="c:\program files (x86)\LogMeIn\x64\LogMeInSystray.exe" [2012-10-10 57928]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uStart Page = about:blank

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{EA4F65D9-3687-4513-8E9E-37EF48673499}: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{EA4F65D9-3687-4513-8E9E-37EF48673499}\35F6C6162702F427269647: DhcpNameServer = 192.168.1.1

.

- - - - ORPHANS REMOVED - - - -

.

ShellIconOverlayIdentifiers-{4d87b7a7-23f1-470c-aa45-96b25b9bd138} - (no file)

Wow6432Node-HKCU-Run-AdobeBridge - (no file)

HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start

ShellIconOverlayIdentifiers-{4d87b7a7-23f1-470c-aa45-96b25b9bd138} - (no file)

AddRemove-{09FF4DB8-7DE9-4D47-B7DB-915DB7D9A8CA} - c:\programdata\{AB2D8F2E-F7AD-4446-A11A-50D846B2CF2A}\bm_installer.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-03-18 21:37:08

ComboFix-quarantined-files.txt 2013-03-19 02:37

.

Pre-Run: 43,050,778,624 bytes free

Post-Run: 43,019,120,640 bytes free

.

- - End Of File - - 1319F12861CDB36FDE2EAB6A7AA94258

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Hi Gringo,

I will get back to testing my PC in a moment. Do you mind looking at these questions?

1) Obviously, Msft Security Essentials didn't work. Do you recommend Malwarebytes (I know they are hosting this page)? I'm a paying user now. I just wish Windows would recognize Malwarebytes and show my security as active.

2) I back up a large number of large photo files to the cloud (ZipCloud). Often my PC runs 24/7 unattended. Comcast is my ISP and I have a wireless router using a 64-bit WEP key. As I mentioned, Msft Security Essentials was also running 24/7. I also use Dropbox 24/7. LogMeIn also runs and Is available for me to remote control the backups.

With all that stuff running, is my system vulnerable to hacking? Could that be how I got infected?

3) Is either Msft Security Essentials or Malwarebyte a sufficient firewall?

4) Do you think it's OK to re-install Firefox or Chrome now?

I'll give you an update on if I have any more trouble later tonight or in the morning.

Thanks much!!

Frank/Flash51

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Hello Frank

1. MalwareBytes is an antiMALWARE and MSE is an antiVirus both are different tools that do differfent jobs so I have both on my computer - MSE and MBAM are both on my computer

2. I don't think the computer was hacked most likely you visited a webpage or something like that while it was infected

3.if you are behind a router then I would use windows firewall

4. yes reinstall firefox and chrome now and let me know how they are doing

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Hi Gringo,

I'm pasting the results from the ComboFix ClearJavaScript procedure. I will be away from my computer for a while and will re-install and test Firefox and (maybe) Chrome later today.

Thanks for your help.

Frank/Flash51

ComboFix 13-03-19.01 - Frank 03/19/2013 12:55:08.2.4 - x64

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.4095.2065 [GMT -5:00]

Running from: c:\users\Frank\Desktop\ComboFix.exe

Command switches used :: c:\users\Frank\Desktop\CFScript.txt

AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2013-02-19 to 2013-03-19 )))))))))))))))))))))))))))))))

.

.

2013-03-19 18:07 . 2013-03-19 18:07 -------- d-----w- c:\users\LogMeInRemoteUser\AppData\Local\temp

2013-03-19 18:07 . 2013-03-19 18:07 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-03-19 03:16 . 2013-02-08 00:28 9162192 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{39F89B7E-CA12-4AA2-9B8C-8CFA2F89C3B0}\mpengine.dll

2013-03-18 03:12 . 2013-03-18 03:15 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-03-18 03:12 . 2012-12-14 21:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-18 01:29 . 2013-02-08 00:28 9162192 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-03-15 01:46 . 2013-03-15 01:46 89600 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe

2013-03-14 23:31 . 2013-02-12 04:12 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys

2013-03-14 08:02 . 2013-03-14 08:02 -------- d-----w- c:\program files\Microsoft Silverlight

2013-03-14 08:02 . 2013-03-14 08:02 -------- d-----w- c:\program files (x86)\Microsoft Silverlight

2013-03-12 20:37 . 2013-03-12 20:38 -------- d-----w- c:\users\Frank\AppData\Local\Deployment

2013-03-12 19:59 . 2013-03-12 19:59 14456 ----a-w- c:\windows\system32\drivers\gfibto.sys

2013-03-12 19:48 . 2012-12-03 02:36 972264 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{3AA81B14-8490-4DCB-99DD-AE9674218612}\gapaengine.dll

2013-03-12 19:44 . 2013-03-12 19:44 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2013-03-12 19:08 . 2013-03-12 19:31 -------- d-----w- c:\users\Frank\AppData\Roaming\player

2013-03-12 19:08 . 2013-03-12 19:08 -------- d-----w- c:\program files (x86)\Tuguu SL

2013-03-12 19:04 . 2013-03-12 19:34 -------- d-----w- c:\program files\Updater By SweetPacks

2013-03-12 19:03 . 2013-03-12 19:03 -------- d-----w- c:\users\Frank\AppData\Local\Supreme Savings

2013-03-12 19:03 . 2013-03-12 19:31 -------- d-----w- c:\program files (x86)\Supreme Savings

2013-03-12 13:55 . 2013-03-12 13:55 -------- d-----w- c:\users\Frank\AppData\Roaming\LavasoftStatistics

2013-03-12 13:53 . 2013-03-16 20:17 -------- d-----w- c:\program files (x86)\Ad-Aware Antivirus

2013-03-12 13:53 . 2013-03-12 20:00 -------- d-----w- c:\programdata\Downloaded Installations

2013-03-06 04:54 . 2013-03-06 04:54 -------- d-----w- c:\users\Frank\AppData\Roaming\com.erclab.air.phototransferapp

2013-03-06 04:52 . 2013-03-06 04:52 -------- d-----w- c:\program files (x86)\Erclab

2013-03-06 02:05 . 2013-03-19 18:00 103004 ----a-w- c:\users\Frank\Network_Meter_Data.js

2013-02-27 21:55 . 2013-01-04 06:11 2284544 ----a-w- c:\windows\SysWow64\msmpeg2vdec.dll

2013-02-27 21:55 . 2013-01-04 06:11 2776576 ----a-w- c:\windows\system32\msmpeg2vdec.dll

2013-02-27 21:55 . 2013-01-13 19:53 187392 ----a-w- c:\windows\SysWow64\UIAnimation.dll

2013-02-27 21:55 . 2013-01-13 19:24 221184 ----a-w- c:\windows\system32\UIAnimation.dll

2013-02-27 21:53 . 2013-01-13 19:37 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-03-14 08:05 . 2011-04-16 05:49 72013344 ----a-w- c:\windows\system32\MRT.exe

2013-03-12 21:05 . 2012-04-10 01:27 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-03-12 21:05 . 2011-06-03 23:24 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-12 19:44 . 2012-05-01 16:09 861088 ----a-w- c:\windows\SysWow64\npdeployJava1.dll

2013-03-12 19:44 . 2010-05-26 02:05 782240 ----a-w- c:\windows\SysWow64\deployJava1.dll

2013-02-12 05:45 . 2013-03-14 01:39 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45 . 2013-03-14 01:39 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45 . 2013-03-14 01:39 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45 . 2013-03-14 01:39 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48 . 2013-03-14 01:39 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48 . 2013-03-14 01:39 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-02-04 12:52 . 2012-12-06 17:03 88448 ----a-w- c:\windows\system32\LMIRfsClientNP.dll

2013-02-04 12:52 . 2012-12-06 17:03 35688 ----a-w- c:\windows\system32\LMIport.dll

2013-02-04 12:52 . 2012-12-06 17:03 84328 ----a-w- c:\windows\system32\LMIinit.dll

2013-01-30 10:53 . 2009-10-03 16:25 273840 ------w- c:\windows\system32\MpSigStub.exe

2013-01-20 21:59 . 2013-01-20 21:59 230320 ----a-w- c:\windows\system32\drivers\MpFilter.sys

2013-01-20 21:59 . 2010-10-25 03:25 130008 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys

2013-01-05 05:53 . 2013-02-13 01:11 5553512 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-01-05 05:00 . 2013-02-13 01:11 3967848 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-01-05 05:00 . 2013-02-13 01:11 3913064 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-01-04 05:46 . 2013-02-13 01:11 215040 ----a-w- c:\windows\system32\winsrv.dll

2013-01-04 04:51 . 2013-02-13 01:11 5120 ----a-w- c:\windows\SysWow64\wow32.dll

2013-01-04 04:43 . 2013-02-13 01:11 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2013-01-04 03:26 . 2013-02-13 01:11 3153408 ----a-w- c:\windows\system32\win32k.sys

2013-01-04 02:47 . 2013-02-13 01:11 25600 ----a-w- c:\windows\SysWow64\setup16.exe

2013-01-04 02:47 . 2013-02-13 01:11 7680 ----a-w- c:\windows\SysWow64\instnm.exe

2013-01-04 02:47 . 2013-02-13 01:11 2048 ----a-w- c:\windows\SysWow64\user.exe

2013-01-04 02:47 . 2013-02-13 01:11 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll

2013-01-03 06:00 . 2013-02-13 01:11 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-01-03 06:00 . 2013-02-13 01:11 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\1AMPCBOK]

@="{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d}"

[HKEY_CLASSES_ROOT\CLSID\{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d}]

2010-11-05 01:58 297808 ----a-w- c:\windows\System32\mscoree.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]

"ApplePhotoStreams"="c:\program files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe" [2012-12-17 59872]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"AMD AVT"="start AMD Accelerated Video Transcoding device initialization" [X]

"nmctxth"="c:\program files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-12-12 642856]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]

"BrStsMon00"="c:\program files (x86)\Browny02\Brother\BrStMonW.exe" [2010-06-10 2621440]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]

"AdobeCS6ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-06-25 1073352]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

.

c:\users\Frank\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dropbox.lnk - c:\users\Frank\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-1-20 28539272]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R0 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [2010-05-19 834544]

R2 AsSysCtrlService;ASUS System Control Service;c:\program files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe [2009-04-02 90112]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 HDD & SSD access service;HDD & SSD access service; [x]

R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files (x86)\LogMeIn\x64\RaInfo.sys [2012-08-24 15928]

R3 BrYNSvc;BrYNSvc;c:\program files (x86)\Browny02\BrYNSvc.exe [2010-01-25 245760]

R3 FIXUSTOR;FIXUSTOR;c:\windows\system32\DRIVERS\fixustor.sys [2010-08-30 14592]

R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2012-10-29 1038088]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-01-20 130008]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-01-27 379360]

R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2011-01-07 45408]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]

R3 Spyder2;ColorVision Spyder2;c:\windows\system32\DRIVERS\Spyder2.sys [2007-01-17 15360]

R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-03-12 1255736]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]

S0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2013-03-12 14456]

S0 mv61xx;mv61xx;c:\windows\system32\DRIVERS\mv61xx.sys [2008-06-23 173096]

S1 ComcastSecureBackupShareFilter;ComcastSecureBackupShareFilter;c:\windows\system32\DRIVERS\ComcastSecureBackupShare.sys [2011-12-16 66552]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2012-07-04 238080]

S2 BackupStack;Computer Backup (ZipCloud);c:\program files (x86)\ZipCloud\BackupStack.exe [2013-02-28 32808]

S2 ComcastSecureBackupSharebackup;Comcast Secure Backup & Share Backup Service;c:\program files\SecureBackupShare\ComcastSecureBackupSharebackup.exe [2011-12-16 16104]

S2 LMIGuardianSvc;LMIGuardianSvc;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2013-02-04 376168]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]

S2 TabletServiceWacom;TabletServiceWacom;c:\program files\Tablet\Wacom\Wacom_Tablet.exe [2010-11-15 5716848]

S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2012-02-23 95760]

S3 EuMusDesignVirtualAudioCableWdm;Virtual Audio Cable (WDM);c:\windows\system32\DRIVERS\vrtaucbl.sys [2011-10-06 77352]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]

S3 radpms;Driver for RADPMS Device;c:\windows\system32\DRIVERS\radpms.sys [2012-08-24 14944]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-11-22 245280]

S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys [2010-11-02 13312]

S3 WUSB54GCv3;Compact Wireless-G USB Network Adapter;c:\windows\system32\DRIVERS\WUSB54GCv3.sys [2008-12-04 797184]

.

.

Contents of the 'Scheduled Tasks' folder

.

2013-03-19 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-10 21:05]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\1AMPCBOK]

@="{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d}"

[HKEY_CLASSES_ROOT\CLSID\{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d}]

2010-11-05 01:57 444752 ----a-w- c:\windows\System32\mscoree.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ComcastSecureBackupShare]

@="{72bcb80d-7778-eb4a-ec51-22340ad33e07}"

[HKEY_CLASSES_ROOT\CLSID\{72bcb80d-7778-eb4a-ec51-22340ad33e07}]

2011-12-16 01:44 4345576 ----a-w- c:\program files\SecureBackupShare\ComcastSecureBackupShareshell.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ComcastSecureBackupShare2]

@="{b723586e-9ca0-5b27-341a-4990a8c342cf}"

[HKEY_CLASSES_ROOT\CLSID\{b723586e-9ca0-5b27-341a-4990a8c342cf}]

2011-12-16 01:44 4345576 ----a-w- c:\program files\SecureBackupShare\ComcastSecureBackupShareshell.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ComcastSecureBackupShare3]

@="{f614e4c4-b3fa-5249-b9ea-4fe7d38b8cd0}"

[HKEY_CLASSES_ROOT\CLSID\{f614e4c4-b3fa-5249-b9ea-4fe7d38b8cd0}]

2011-12-16 01:44 4345576 ----a-w- c:\program files\SecureBackupShare\ComcastSecureBackupShareshell.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]

@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Frank\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="RAVCpl64.exe" [2008-05-20 6296064]

"EPSON Stylus Photo 2200"="c:\windows\system32\spool\DRIVERS\x64\3\E_S10IC2.EXE" [2003-05-27 99840]

"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-01-07 2328944]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 1281512]

"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2013-01-24 477600]

"LogMeIn GUI"="c:\program files (x86)\LogMeIn\x64\LogMeInSystray.exe" [2012-10-10 57928]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uStart Page = about:blank

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{EA4F65D9-3687-4513-8E9E-37EF48673499}: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{EA4F65D9-3687-4513-8E9E-37EF48673499}\B456970275563747: DhcpNameServer = 192.168.1.1

.

- - - - ORPHANS REMOVED - - - -

.

ShellIconOverlayIdentifiers-{4d87b7a7-23f1-470c-aa45-96b25b9bd138} - (no file)

AddRemove-{09FF4DB8-7DE9-4D47-B7DB-915DB7D9A8CA} - c:\programdata\{AB2D8F2E-F7AD-4446-A11A-50D846B2CF2A}\bm_installer.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-03-19 13:10:51

ComboFix-quarantined-files.txt 2013-03-19 18:10

ComboFix2.txt 2013-03-19 02:37

.

Pre-Run: 41,920,671,744 bytes free

Post-Run: 41,871,970,304 bytes free

.

- - End Of File - - 43ECB68E73D60A4ECC0BC0E54786D461

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Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Adobe Reader X (10.1.6)
      Java 7 Update 17
      Java™ 6 Update 33
      JavaFX 2.1.1

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Hi,

I cannot print the instructions on my wired (USB) Epson injet printer. I cannot print from Notepad or Adobe Reader. I cannot print a test page from the printer Properties box. I can, however, print to a wireless laserjet printer via my wireless network.

I checked the cables to the Epson. The printer utility is showing me ink quantities - so I'm guessing the printer is talking to the PC. I've captured (Alt+PrintScreen) the Epson print que dialog box and pasted it below. Did we change or delete anything that would effect the printer?

I have not taken any of the steps in your last post, which begins with removing four (4) programs.

~flash51/fm

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I am now going forward with the program removal and clean up from your last post. The printing issue has NOT been resolved - the USB injet still isn't working.

I have printed your instructions on a wireless laserjet.

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