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zinzidan

Logs for MrC

12 posts in this topic

OK......please do this:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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Next:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

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Hi,

Just opened a few new ie pages and the pop ups seem to have gone!!! Do I need to do anything else to my pc??

I must say that your help has been superb. There are so many sites & software offering loads and delivering loads and you guys have been spt on!! I will donate. Staet he obvious, Do i do this through your pay pay donate button?

Please let me have some more links to any other products you supply, absolutely superb and genuine help!! Kep up the great work..

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That's Good News:

Lots of adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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Results of screen317's Security Check version 0.99.62

Hi

Here are the reports:

# AdwCleaner v2.200 - Logfile created 04/14/2013 at 09:21:21

# Updated 02/04/2013 by Xplode

# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)

# User : ping - HOME-1DC6A7B451

# Boot Mode : Normal

# Running from : C:\Documents and Settings\ping\Desktop\Malware STUFF\AdwCleaner\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar

Folder Deleted : C:\Documents and Settings\All Users\Application Data\Babylon

Folder Deleted : C:\Documents and Settings\All Users\Application Data\Tarma Installer

Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint

Folder Deleted : C:\Documents and Settings\ping\Application Data\Babylon

Folder Deleted : C:\Program Files\Common Files\Umbrella

Folder Deleted : C:\Program Files\Iminent

Folder Deleted : C:\Program Files\IMinent toolbar

Folder Deleted : C:\Program Files\OApps

Folder Deleted : C:\Program Files\TornTV.com

***** [Registry] *****

Key Deleted : HKCU\Software\1ClickDownload

Key Deleted : HKCU\Software\5d688dee63bea46

Key Deleted : HKCU\Software\AVG Security Toolbar

Key Deleted : HKCU\Software\BabylonToolbar

Key Deleted : HKCU\Software\Conduit

Key Deleted : HKCU\Software\DataMngr_Toolbar

Key Deleted : HKCU\Software\InstallCore

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\5d688dee63bea46

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\Babylon

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6E4C89CF-3061-4EE4-B22A-B7A8AAEA5CB3}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{15D2D75C-9CB2-4EFD-BAD7-B9B4CB4BC693}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

Value Deleted : HKCU\Software\Mozilla\Firefox\Extensions [{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}]

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

*************************

AdwCleaner[R1].txt - [4282 octets] - [13/04/2013 13:36:09]

AdwCleaner[R2].txt - [4356 octets] - [14/04/2013 09:19:39]

AdwCleaner[s1].txt - [4381 octets] - [14/04/2013 09:21:21]

########## EOF - C:\AdwCleaner[s1].txt - [4441 octets] ##########

Windows XP Service Pack 3 x86

Internet Explorer 8

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG AntiVirus Free Edition 2013

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

CCleaner

Java 6 Update 29

Java 6 Update 3

Java 6 Update 5

Java version out of Date!

Adobe Reader 9 Adobe Reader out of Date!

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

AVG avgwdsvc.exe

AVG avgrsx.exe

AVG avgnsx.exe

AVG avgemc.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

ping Desktop Malware STUFF SecurityCheck\SecurityCheck.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:: 18% Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

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Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

Please uninstall all of these from your add/remove programs:

Java™ 6 Update 29

Java™ 6 Update 3

Java™ 6 Update 5

Java version out of Date! <-------Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

Adobe Reader 9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe.

-------------------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Superb. Can't thank you enough. Just donated $20.

Is there anyway I can use your services in the future as I would rather use you than purchase softwre that doesn't work? Do you have a designated website that I can use to clean up my pc etc in the future??

Cheers

Stuart

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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