Bahkingwood

Possible infection (RunDLL error) after removing virus

20 posts in this topic

Hello,

After allowing the neighbor boy use my computer several times for “homework,” I noticed several Trojans through running Malwarebytes. After deleting the viruses as the software advised, I keep getting the following RunDLL error.

There was a problem starting C:\users\user\appdata\local\temp\sbpoitw\suqsoyp\wow.dll

The specified module could not be found.

It is also slow at startup and shutdown. Please help as I tried several times to find the issue, but do not have the knowledge to do so. Attached are the files requested in the pinned article.

Thank you,

Brett

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.9.2

Run by user at 15:19:25 on 2013-04-16

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3818.1419 [GMT -4:00]

.

AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG2013\avgrsa.exe

C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\atieclxx.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\Launch Manager\LManager.exe

C:\Program Files (x86)\Launch Manager\dsiwmis.exe

C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe

C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe

C:\Program Files (x86)\Launch Manager\LMworker.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Launch Manager\LMutilps32.exe

C:\Program Files (x86)\Acer\Registration\GREGsvc.exe

C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe

C:\Program Files (x86)\AVG\AVG2013\avgui.exe

C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe

C:\Program Files (x86)\AVG\AVG2013\avgemca.exe

C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe

C:\Program Files\Acer\Acer Updater\UpdaterService.exe

C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe

C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe

C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe

C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe

C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

C:\Windows\system32\wbem\wmiprvse.exe

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\system32\taskeng.exe

C:\Program Files\EgisTec IPS\PMMUpdate.exe

C:\Program Files\EgisTec IPS\EgisUpdate.exe

C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Windows\SysWOW64\rundll32.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files (x86)\Microsoft Office\Office10\WINWORD.EXE

C:\Windows\splwow64.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uDefault_Page_URL = hxxp://acer.msn.com

mWinlogon: Userinit = userinit.exe,

BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Updater For Verizon Toolbar: {96673559-e653-4cdc-8923-f89347a952c0} - C:\Program Files (x86)\verizontb\auxi\verizonAu.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll

TB: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun: [backupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k

mRun: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM

mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY

mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office10\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

.

INFO: HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{ADEF63E3-6ED2-4994-A003-12F56C6B8136} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{ADEF63E3-6ED2-4994-A003-12F56C6B8136}\3536275677442796675627D29494 : DHCPNameServer = 10.148.143.100

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

x64-Run: [Power Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

.

INFO: x64-HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

Hosts: 127.0.0.1 www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles\fwdyotpg.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll

FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll

FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll

FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1168638.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll

FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

FF - ExtSQL: !HIDDEN! 2010-01-17 08:54; tneeoklhnw@tneeoklhnw.org; C:\Users\user\Application Data\Mozilla\Firefox\Profiles\fwdyotpg.default\extensions\tneeoklhnw@tneeoklhnw.org.xpi

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]

R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]

R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]

R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-2-26 246072]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-2-14 239416]

R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2011-11-4 22648]

R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2011-11-4 20520]

R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2011-11-4 62776]

R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]

R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]

R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2012-7-11 140672]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-11-4 204288]

R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-2-27 4937264]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-2-19 282624]

R2 BingDesktopUpdate;Bing Desktop Update service;C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-4-10 168592]

R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2011-11-4 353360]

R2 ePowerSvc;ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2012-3-23 872552]

R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2011-5-29 36456]

R2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2012-8-3 352248]

R2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2011-11-4 255376]

R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-31 130008]

R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2011-4-23 256832]

R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2012-8-9 38608]

R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-11-14 1153368]

R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe [2012-9-6 206120]

R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe [2012-9-6 185640]

R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-11-4 114704]

R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2011-11-4 77936]

R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2011-11-4 250984]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-3-23 44672]

S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-6-21 173424]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-11-25 19456]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-11-25 57856]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-11-25 30208]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-11-18 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-04-16 14:39:03 -------- d-----w- C:\Program Files (x86)\UtilityChest_49EI

2013-04-16 08:06:10 76232 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{C0FF1488-9D98-43A9-9D9B-262E9DF09108}\offreg.dll

2013-04-15 23:59:36 9311288 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{C0FF1488-9D98-43A9-9D9B-262E9DF09108}\mpengine.dll

2013-04-14 21:06:47 9311288 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-04-14 19:03:03 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-04-14 19:03:02 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-04-14 19:03:00 278528 ----a-w- C:\Program Files\Internet Explorer\sqmapi.dll

2013-04-14 19:03:00 217600 ----a-w- C:\Program Files (x86)\Internet Explorer\sqmapi.dll

2013-04-10 21:23:06 5664768 ----a-w- C:\ProgramData\Microsoft\BingDesktop\Updater\BingDesktop.msi

2013-04-10 16:34:11 3153408 ----a-w- C:\Windows\System32\win32k.sys

2013-04-10 16:30:41 223752 ----a-w- C:\Windows\System32\drivers\fvevol.sys

2013-04-10 16:30:36 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-04-10 16:30:35 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-04-10 16:30:34 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-04-10 16:30:33 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-04-10 16:30:33 112640 ----a-w- C:\Windows\System32\smss.exe

2013-04-10 16:30:32 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-04-03 17:31:53 -------- d-----w- C:\Program Files (x86)\convert

2013-04-03 17:18:11 -------- d-----w- C:\Program Files (x86)\MSECache

2013-04-02 01:16:48 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-04-02 01:16:48 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-03-30 22:58:32 171584 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npPDFXCviewNPPlugin.dll

2013-03-30 22:58:00 -------- d-----w- C:\Program Files\Tracker Software

2013-03-21 14:45:08 972264 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{5631172B-107F-4C8E-9740-2675D9E28479}\gapaengine.dll

.

==================== Find3M ====================

.

2013-04-04 18:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-04-02 10:34:28 282744 ------w- C:\Windows\System32\MpSigStub.exe

2013-02-27 03:40:46 246072 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys

2013-02-21 10:30:16 1766912 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-02-21 10:29:39 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-02-21 10:29:37 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-02-21 10:29:37 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-02-21 10:15:07 2240512 ----a-w- C:\Windows\System32\wininet.dll

2013-02-21 10:14:09 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-02-21 10:14:05 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-02-21 10:14:05 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-02-19 11:10:53 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-02-19 10:51:18 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-02-14 07:52:46 239416 ----a-w- C:\Windows\System32\drivers\avgtdia.sys

2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-02-12 04:12:05 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys

2013-02-08 08:37:56 116536 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys

2013-02-08 08:37:54 311096 ----a-w- C:\Windows\System32\drivers\avgloga.sys

2013-02-08 08:37:50 71480 ----a-w- C:\Windows\System32\drivers\avgidsha.sys

2013-02-08 08:37:42 206136 ----a-w- C:\Windows\System32\drivers\avgldx64.sys

2013-02-08 08:37:40 45880 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys

2013-01-20 20:59:04 230320 ----a-w- C:\Windows\System32\drivers\MpFilter.sys

2013-01-20 20:59:04 130008 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys

2013-01-16 19:35:12 102248 ----a-w- C:\Users\user\GoToAssistDownloadHelper.exe

.

============= FINISH: 15:20:03.25 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 11/14/2012 7:35:16 AM

System Uptime: 4/16/2013 2:27:31 AM (13 hours ago)

.

Motherboard: Acer | | HMA71_BZ

Processor: AMD E-450 APU with Radeon HD Graphics | Socket FT1 | 1650/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 453 GiB total, 364.049 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP48: 2/3/2013 5:48:33 PM - Removed Adobe Reader XI (11.0.01).

RP49: 2/8/2013 8:37:08 AM - Windows Update

RP50: 2/12/2013 8:08:28 AM - Windows Update

RP51: 2/15/2013 1:24:19 AM - Windows Update

RP52: 2/18/2013 3:09:54 PM - Windows Update

RP53: 2/24/2013 2:21:40 PM - Windows Update

RP54: 2/28/2013 9:22:03 AM - Windows Update

RP55: 2/28/2013 9:49:39 AM - Windows Update

RP56: 3/3/2013 7:24:36 PM - Windows Update

RP57: 3/7/2013 9:38:22 PM - Windows Update

RP58: 3/11/2013 2:30:25 PM - Windows Update

RP59: 3/13/2013 12:21:25 AM - Windows Update

RP60: 3/13/2013 4:36:31 AM - Installed AVG 2013

RP61: 3/13/2013 4:37:17 AM - Installed AVG 2013

RP62: 3/13/2013 3:50:18 PM - Windows Update

RP63: 3/15/2013 9:34:46 AM - Removed iTunes

RP64: 3/15/2013 9:42:39 AM - Removed Evernote v. 4.5.1

RP65: 3/15/2013 9:44:07 AM - Removed Skype™ 5.10

RP66: 3/15/2013 9:46:29 AM - Configured clear.fi

RP67: 3/15/2013 10:00:41 AM - Configured clear.fi

RP68: 3/15/2013 10:02:37 AM - Removed clear.fi Client

RP69: 3/19/2013 2:06:32 PM - Windows Update

RP70: 3/20/2013 12:49:15 AM - Windows Update

RP71: 3/24/2013 1:13:52 PM - Windows Update

RP72: 3/26/2013 1:00:46 PM - Installed AVG 2013

RP73: 3/26/2013 1:02:11 PM - Installed AVG 2013

RP74: 3/30/2013 5:22:03 PM - Windows Update

RP75: 3/30/2013 6:38:35 PM - Removed Adobe Reader XI (11.0.02).

RP76: 3/30/2013 6:41:16 PM - Removed Adobe Reader XI (11.0.02).

RP77: 4/2/2013 8:10:45 PM - Windows Update

RP78: 4/3/2013 1:18:15 PM - Installed Compatibility Pack for the 2007 Office system

RP79: 4/7/2013 1:39:38 PM - Windows Update

RP80: 4/9/2013 12:32:12 AM - Restore Operation

RP81: 4/9/2013 1:05:19 AM - Windows Update

RP82: 4/13/2013 11:13:20 AM - Windows Update

RP83: 4/14/2013 2:59:50 PM - Windows Update

.

==== Installed Programs ======================

.

Acer Backup Manager

Acer Crystal Eye Webcam

Acer ePower Management

Acer eRecovery Management

Acer Games

Acer Registration

Acer ScreenSaver

Acer Updater

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Shockwave Player 11.6

Agatha Christie - Death on the Nile

AMD APP SDK Runtime

AMD Media Foundation Decoders

AMD VISION Engine Control Center

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

ATI Catalyst Install Manager

AVG 2013

Backup Manager V3

Bejeweled 2 Deluxe

Bing Bar

Bing Desktop

Bonjour

Build-a-lot 4 - Power Source

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

CCleaner

Chronicles of Albian

Chuzzle Deluxe

Coupon Printer for Windows

Cradle of Rome 2

D3DX10

Dora's World Adventure

FATE: The Cursed King

Final Drive: Nitro

Fooz Kids

Fooz Kids Platform

Freeraser

Galerie de photos Windows Live

Google Earth Plug-in

Google Update Helper

Governor of Poker 2 Premium Edition

HP Deskjet 1000 J110 series Basic Device Software

HP Deskjet 1000 J110 series Help

HP Update

Identity Card

IHA_MessageCenter

Java 7 Update 9

Java 7 Update 9 (64-bit)

Java Auto Updater

Jewel Match 3

Junk Mail filter update

Launch Manager

LibreOffice 3.6

Malwarebytes Anti-Malware version 1.75.0.1300

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Money 2001

Microsoft Office XP Media Content

Microsoft Office XP Professional

Microsoft Publisher 2002

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Mozilla Firefox 16.0.2 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

Mystery of Mortlake Mansion

MyWinLocker

MyWinLocker 4

MyWinLocker Suite

newsXpresso

PDF-Viewer

Penguins!

Plants vs. Zombies - Game of the Year

Polar Bowler

Polar Golfer

QuickTime

RealDownloader

Realtek High Definition Audio Driver

Realtek USB 2.0 Card Reader

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Shredder

Spybot - Search & Destroy

SUPERAntiSpyware

swMSM

Synaptics Pointing Device Driver

Torchlight

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Verizon Download Manager

Verizon Toolbar

Virtual Villagers 5 - New Believers

Visual Studio 2010 x64 Redistributables

VLC media player 2.0.4

Vz In Home Agent

Welcome Center

Windows Live

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Zuma's Revenge

.

==== Event Viewer Messages From Past Week ========

.

4/9/2013 12:53:21 AM, Error: Microsoft Antimalware [2004] - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x80070002 Error description: The system cannot find the file specified. Signature version: 0.0.0.0;0.0.0.0 Engine version: 0.0.0.0

4/9/2013 12:02:28 AM, Error: Service Control Manager [7034] - The IHA_MessageCenter service terminated unexpectedly. It has done this 1 time(s).

4/9/2013 10:03:48 AM, Error: Schannel [36888] - The following fatal alert was generated: 40. The internal error state is 107.

4/9/2013 10:03:48 AM, Error: Schannel [36874] - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

4/9/2013 1:06:58 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.147.1392.0).

4/9/2013 1:06:35 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.147.1268.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9302.0 Error code: 0x80070643 Error description: Fatal error during installation.

4/16/2013 1:41:15 AM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.

4/14/2013 5:47:29 PM, Error: Service Control Manager [7000] - The McAfee SiteAdvisor Service service failed to start due to the following error: The system cannot find the file specified.

4/14/2013 3:07:49 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.147.1781.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9302.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

4/14/2013 3:07:49 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.147.1781.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9302.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

4/14/2013 3:07:49 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.147.1781.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9302.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

4/13/2013 12:58:03 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Dritek WMI Service service to connect.

4/13/2013 12:58:03 PM, Error: Service Control Manager [7000] - The Dritek WMI Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/13/2013 10:52:51 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

4/13/2013 1:07:30 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

4/13/2013 1:07:30 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

4/13/2013 1:07:30 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

4/13/2013 1:07:26 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

4/13/2013 1:07:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

4/13/2013 1:07:15 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AVGIDSDriver Avgldx64 discache MpFilter mwlPSDFilter mwlPSDNServ mwlPSDVDisk SASDIFSV SASKUTIL spldr Wanarpv6

4/13/2013 1:07:12 PM, Error: Service Control Manager [7001] - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: A device attached to the system is not functioning.

4/11/2013 12:12:22 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.

4/11/2013 10:43:14 AM, Error: Service Control Manager [7034] - The AVGIDSAgent service terminated unexpectedly. It has done this 1 time(s).

.

==== End Of File ===========================

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Hello Brett and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Step 1

Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash. Choose to uninstall one between AVG 2013 and Microsoft Security Essentials. Finally, restart your computer.

Step 2

  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

Step 3

Download aswMBR.exe to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan

aswMBR2-1.gif

On completion of the scan click save log, save it to your desktop and post in your next reply

aswMBR2.png

In your next reply, post the following log files:

  • Malwarebytes' Anti-Malware log
  • aswMBR log
  • a new fresh DDS log

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Hi Maniac,

Thank you for the reply. I was expecting something in a few days. I choose to uninstall Microsoft Security Essentials. I have updated MBAM and ran the scan. I also downloaded aswMBR and ran the scan. Below are the two of the three logs as requested. For some reason whenever I save the log it says it is saving as a .txt file, but it actually saves it as a .dat file. I have tried twice and don’t know what I’m doing wrong.

Thank you,

Brett

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.04.16.10

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16540

user :: USER-PC [administrator]

4/16/2013 6:35:05 PM

mbam-log-2013-04-16 (18-35-05).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 208934

Time elapsed: 5 minute(s), 40 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.9.2

Run by user at 18:50:53 on 2013-04-16

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3818.2355 [GMT -4:00]

.

AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG2013\avgrsa.exe

C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\taskhost.exe

C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe

C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe

C:\Program Files (x86)\AVG\AVG2013\avgemca.exe

C:\Program Files (x86)\Launch Manager\dsiwmis.exe

C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

C:\Program Files (x86)\Launch Manager\LMworker.exe

C:\Program Files (x86)\Launch Manager\LMutilps32.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Acer\Registration\GREGsvc.exe

C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe

C:\Program Files\Acer\Acer Updater\UpdaterService.exe

C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe

C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe

C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe

C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe

C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files (x86)\Launch Manager\LManager.exe

C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe

C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe

C:\Program Files (x86)\AVG\AVG2013\avgui.exe

C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\System32\svchost.exe -k secsvcs

C:\Program Files (x86)\Microsoft Office\Office10\WINWORD.EXE

C:\Windows\splwow64.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\EgisTec IPS\PMMUpdate.exe

C:\Program Files\EgisTec IPS\EgisUpdate.exe

C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Windows\system32\Macromed\Flash\FlashUtil64_11_6_602_180_ActiveX.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uDefault_Page_URL = hxxp://acer.msn.com

mWinlogon: Userinit = userinit.exe,

BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll

BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Updater For Verizon Toolbar: {96673559-e653-4cdc-8923-f89347a952c0} - C:\Program Files (x86)\verizontb\auxi\verizonAu.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll

BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll

TB: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun: [backupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k

mRun: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM

mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office10\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

.

INFO: HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{ADEF63E3-6ED2-4994-A003-12F56C6B8136} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{ADEF63E3-6ED2-4994-A003-12F56C6B8136}\3536275677442796675627D29494 : DHCPNameServer = 10.148.143.100

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

x64-Run: [Power Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

.

INFO: x64-HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

Hosts: 127.0.0.1 www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles\fwdyotpg.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll

FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll

FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll

FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1168638.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll

FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

FF - ExtSQL: !HIDDEN! 2010-01-17 08:54; tneeoklhnw@tneeoklhnw.org; C:\Users\user\Application Data\Mozilla\Firefox\Profiles\fwdyotpg.default\extensions\tneeoklhnw@tneeoklhnw.org.xpi

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]

R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]

R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]

R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-2-26 246072]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-2-14 239416]

R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2011-11-4 22648]

R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2011-11-4 20520]

R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2011-11-4 62776]

R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]

R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]

R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2012-7-11 140672]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-11-4 204288]

R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-2-27 4937264]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-2-19 282624]

R2 BingDesktopUpdate;Bing Desktop Update service;C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-4-10 168592]

R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2011-11-4 353360]

R2 ePowerSvc;ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2012-3-23 872552]

R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2011-5-29 36456]

R2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2012-8-3 352248]

R2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2011-11-4 255376]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-11-14 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-11-14 701512]

R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2011-4-23 256832]

R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2012-8-9 38608]

R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-11-14 1153368]

R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe [2012-9-6 206120]

R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe [2012-9-6 185640]

R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-11-4 114704]

R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2011-11-4 77936]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-11-14 25928]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2011-11-4 250984]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-3-23 44672]

S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-6-21 173424]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-11-25 19456]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-11-25 57856]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-11-25 30208]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-11-18 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-04-16 22:37:32 8199504 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll

2013-04-16 22:37:26 9311288 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{8C1BDC87-03F2-4710-9E44-05BC9F137DEB}\mpengine.dll

2013-04-16 14:39:03 -------- d-----w- C:\Program Files (x86)\UtilityChest_49EI

2013-04-14 19:03:03 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-04-14 19:03:02 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-04-14 19:03:00 278528 ----a-w- C:\Program Files\Internet Explorer\sqmapi.dll

2013-04-14 19:03:00 217600 ----a-w- C:\Program Files (x86)\Internet Explorer\sqmapi.dll

2013-04-10 21:23:06 5664768 ----a-w- C:\ProgramData\Microsoft\BingDesktop\Updater\BingDesktop.msi

2013-04-10 16:34:11 3153408 ----a-w- C:\Windows\System32\win32k.sys

2013-04-10 16:30:41 223752 ----a-w- C:\Windows\System32\drivers\fvevol.sys

2013-04-10 16:30:36 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-04-10 16:30:35 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-04-10 16:30:34 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-04-10 16:30:33 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-04-10 16:30:33 112640 ----a-w- C:\Windows\System32\smss.exe

2013-04-10 16:30:32 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-04-03 17:31:53 -------- d-----w- C:\Program Files (x86)\convert

2013-04-03 17:18:11 -------- d-----w- C:\Program Files (x86)\MSECache

2013-04-02 01:16:48 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-04-02 01:16:48 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-03-30 22:58:32 171584 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npPDFXCviewNPPlugin.dll

2013-03-30 22:58:00 -------- d-----w- C:\Program Files\Tracker Software

.

==================== Find3M ====================

.

2013-04-04 18:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-03-12 05:10:56 282744 ------w- C:\Windows\System32\MpSigStub.exe

2013-02-27 03:40:46 246072 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys

2013-02-21 10:30:16 1766912 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-02-21 10:29:39 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-02-21 10:29:37 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-02-21 10:29:37 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-02-21 10:15:07 2240512 ----a-w- C:\Windows\System32\wininet.dll

2013-02-21 10:14:09 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-02-21 10:14:05 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-02-21 10:14:05 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-02-19 11:10:53 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-02-19 10:51:18 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-02-14 07:52:46 239416 ----a-w- C:\Windows\System32\drivers\avgtdia.sys

2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-02-12 04:12:05 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys

2013-02-08 08:37:56 116536 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys

2013-02-08 08:37:54 311096 ----a-w- C:\Windows\System32\drivers\avgloga.sys

2013-02-08 08:37:50 71480 ----a-w- C:\Windows\System32\drivers\avgidsha.sys

2013-02-08 08:37:42 206136 ----a-w- C:\Windows\System32\drivers\avgldx64.sys

2013-02-08 08:37:40 45880 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys

.

============= FINISH: 18:51:53.17 ===============</orphaned></orphaned></orphaned>

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Ok I'm not the sharpest knife in the drawer. Here is the aswMBR text file.

aswMBR version 0.9.9.1771 Copyright© 2011 AVAST Software

Run date: 2013-04-16 18:46:55

-----------------------------

18:46:55.011 OS Version: Windows x64 6.1.7601 Service Pack 1

18:46:55.011 Number of processors: 2 586 0x200

18:46:55.011 ComputerName: USER-PC UserName: user

18:46:57.585 Initialize success

18:48:35.261 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0

18:48:35.277 Disk 0 Vendor: WDC_WD5000BPVT-22A1YT0 01.01A01 Size: 476940MB BusType: 11

18:48:35.370 Disk 0 MBR read successfully

18:48:35.386 Disk 0 MBR scan

18:48:35.386 Disk 0 Windows 7 default MBR code

18:48:35.402 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 13312 MB offset 2048

18:48:35.417 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 27265024

18:48:35.433 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 463526 MB offset 27469824

18:48:35.448 Disk 0 scanning C:\Windows\system32\drivers

18:48:41.158 Service scanning

18:49:21.860 Modules scanning

18:49:21.875 Disk 0 trace - called modules:

18:49:21.906 ntoskrnl.exe CLASSPNP.SYS disk.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys

18:49:21.922 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800432e060]

18:49:21.953 3 CLASSPNP.SYS[fffff880018e543f] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8003df1680]

18:49:21.953 Scan finished successfully

18:50:01.702 Disk 0 MBR has been saved successfully to "C:\Users\user\Desktop\MBR.dat"

18:50:01.718 The log file has been saved successfully to "C:\Users\user\Desktop\aswMBR.txt"

aswMBR version 0.9.9.1771 Copyright© 2011 AVAST Software

Run date: 2013-04-16 19:02:21

-----------------------------

19:02:21.925 OS Version: Windows x64 6.1.7601 Service Pack 1

19:02:21.925 Number of processors: 2 586 0x200

19:02:21.925 ComputerName: USER-PC UserName: user

19:02:23.596 Initialize success

19:02:27.906 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0

19:02:27.922 Disk 0 Vendor: WDC_WD5000BPVT-22A1YT0 01.01A01 Size: 476940MB BusType: 11

19:02:28.047 Disk 0 MBR read successfully

19:02:28.047 Disk 0 MBR scan

19:02:28.062 Disk 0 Windows 7 default MBR code

19:02:28.062 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 13312 MB offset 2048

19:02:28.078 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 27265024

19:02:28.094 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 463526 MB offset 27469824

19:02:28.203 Disk 0 scanning C:\Windows\system32\drivers

19:02:33.444 Service scanning

19:03:16.392 Modules scanning

19:03:16.408 Disk 0 trace - called modules:

19:03:16.439 ntoskrnl.exe CLASSPNP.SYS disk.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys

19:03:16.455 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800432e060]

19:03:17.001 3 CLASSPNP.SYS[fffff880018e543f] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8003df1680]

19:03:17.016 Scan finished successfully

19:03:41.789 Disk 0 MBR has been saved successfully to "C:\Users\user\Desktop\MBR.dat"

19:03:42.085 The log file has been saved successfully to "C:\Users\user\Desktop\aswMBR.txt"

aswMBR version 0.9.9.1771 Copyright© 2011 AVAST Software

Run date: 2013-04-16 19:02:21

-----------------------------

19:02:21.925 OS Version: Windows x64 6.1.7601 Service Pack 1

19:02:21.925 Number of processors: 2 586 0x200

19:02:21.925 ComputerName: USER-PC UserName: user

19:02:23.596 Initialize success

19:02:27.906 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0

19:02:27.922 Disk 0 Vendor: WDC_WD5000BPVT-22A1YT0 01.01A01 Size: 476940MB BusType: 11

19:02:28.047 Disk 0 MBR read successfully

19:02:28.047 Disk 0 MBR scan

19:02:28.062 Disk 0 Windows 7 default MBR code

19:02:28.062 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 13312 MB offset 2048

19:02:28.078 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 27265024

19:02:28.094 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 463526 MB offset 27469824

19:02:28.203 Disk 0 scanning C:\Windows\system32\drivers

19:02:33.444 Service scanning

19:03:16.392 Modules scanning

19:03:16.408 Disk 0 trace - called modules:

19:03:16.439 ntoskrnl.exe CLASSPNP.SYS disk.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys

19:03:16.455 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800432e060]

19:03:17.001 3 CLASSPNP.SYS[fffff880018e543f] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8003df1680]

19:03:17.016 Scan finished successfully

19:03:41.789 Disk 0 MBR has been saved successfully to "C:\Users\user\Desktop\MBR.dat"

19:03:42.085 The log file has been saved successfully to "C:\Users\user\Desktop\aswMBR.txt"

19:04:27.630 Disk 0 MBR has been saved successfully to "C:\Users\user\Desktop\MBR.dat"

19:04:27.646 The log file has been saved successfully to "C:\Users\user\Desktop\aswMBR.txt"

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Note: Please do not run this tool without special supervision and instructions of someone authorized to do so. Otherwise, you could end up with serious problems. For more details, read this article: ComboFix usage, Questions, Help? - Look here

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingc...to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please post the C:\ComboFix.txt in your next reply for further review.

Note: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

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Maniac,

I can only temporary disable AVG for 5min, 10 min, 15 min or until restart. Will restart be okay? I don't want to screw this up.

Thanks,

Brett

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Disable it for 15 minutes. That might be enough.

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Maniac,

I disabled AVG for 15 minutes as suggested. It actually unlocked while the report was generating, but did not seem to have any adverse effects. Below is the Combofix log. Once again thank you for your help.

Brett

ComboFix 13-04-19.01 - user 04/19/2013 19:32:34.1.2 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3818.2517 [GMT -4:00]

Running from: c:\users\user\Desktop\ComboFix.exe

AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\user\GoToAssistDownloadHelper.exe

.

.

((((((((((((((((((((((((( Files Created from 2013-03-19 to 2013-04-19 )))))))))))))))))))))))))))))))

.

.

2013-04-19 23:42 . 2013-04-19 23:42 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-04-19 23:32 . 2013-04-19 23:32 76232 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8C1BDC87-03F2-4710-9E44-05BC9F137DEB}\offreg.dll

2013-04-16 22:37 . 2013-03-19 09:50 9311288 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8C1BDC87-03F2-4710-9E44-05BC9F137DEB}\mpengine.dll

2013-04-16 14:39 . 2013-04-16 14:39 -------- d-----w- c:\program files (x86)\UtilityChest_49EI

2013-04-14 19:03 . 2013-02-19 11:42 2706432 ----a-w- c:\windows\system32\mshtml.tlb

2013-04-14 19:03 . 2013-02-19 12:01 2706432 ----a-w- c:\windows\SysWow64\mshtml.tlb

2013-04-14 19:03 . 2013-02-21 10:30 217600 ----a-w- c:\program files (x86)\Internet Explorer\sqmapi.dll

2013-04-14 19:03 . 2013-02-21 10:14 278528 ----a-w- c:\program files\Internet Explorer\sqmapi.dll

2013-04-14 19:03 . 2013-02-21 10:14 526336 ----a-w- c:\windows\system32\ieui.dll

2013-04-10 21:23 . 2013-04-10 21:23 5664768 ----a-w- c:\programdata\Microsoft\BingDesktop\Updater\BingDesktop.msi

2013-04-10 16:34 . 2013-03-01 03:36 3153408 ----a-w- c:\windows\system32\win32k.sys

2013-04-10 16:30 . 2013-01-24 06:01 223752 ----a-w- c:\windows\system32\drivers\fvevol.sys

2013-04-10 16:30 . 2013-03-19 06:04 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-04-10 16:30 . 2013-03-19 05:04 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-04-10 16:30 . 2013-03-19 05:04 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-04-10 16:30 . 2013-03-19 05:46 43520 ----a-w- c:\windows\system32\csrsrv.dll

2013-04-10 16:30 . 2013-03-19 03:06 112640 ----a-w- c:\windows\system32\smss.exe

2013-04-10 16:30 . 2013-03-19 04:47 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll

2013-04-09 02:14 . 2013-04-09 02:14 -------- d-----w- c:\users\Default\AppData\Roaming\TuneUp Software

2013-04-03 17:31 . 2013-04-09 03:57 -------- d-----w- c:\program files (x86)\convert

2013-04-03 17:18 . 2013-04-03 17:18 -------- d-----w- c:\program files (x86)\MSECache

2013-04-02 01:16 . 2013-04-02 01:16 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-04-02 01:16 . 2013-04-02 01:16 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-03-30 22:58 . 2013-02-25 09:55 171584 ----a-w- c:\program files (x86)\Mozilla Firefox\plugins\npPDFXCviewNPPlugin.dll

2013-03-30 22:58 . 2013-04-09 04:47 -------- d-----w- c:\program files\Tracker Software

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-14 19:05 . 2012-11-14 15:02 72702784 ----a-w- c:\windows\system32\MRT.exe

2013-04-04 18:50 . 2012-11-14 13:37 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-20 04:52 . 2013-03-20 04:52 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe

2013-03-20 04:52 . 2013-03-20 04:52 226304 ----a-w- c:\windows\system32\elshyph.dll

2013-03-20 04:52 . 2013-03-20 04:52 185344 ----a-w- c:\windows\SysWow64\elshyph.dll

2013-03-20 04:52 . 2013-03-20 04:52 158720 ----a-w- c:\windows\SysWow64\msls31.dll

2013-03-20 04:52 . 2013-03-20 04:52 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll

2013-03-20 04:52 . 2013-03-20 04:52 150528 ----a-w- c:\windows\SysWow64\iexpress.exe

2013-03-20 04:52 . 2013-03-20 04:52 138752 ----a-w- c:\windows\SysWow64\wextract.exe

2013-03-20 04:52 . 2013-03-20 04:52 523264 ----a-w- c:\windows\SysWow64\vbscript.dll

2013-03-20 04:52 . 2013-03-20 04:52 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2013-03-20 04:52 . 2013-03-20 04:52 12800 ----a-w- c:\windows\SysWow64\mshta.exe

2013-03-20 04:52 . 2013-03-20 04:52 38400 ----a-w- c:\windows\SysWow64\imgutil.dll

2013-03-20 04:52 . 2013-03-20 04:52 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll

2013-03-20 04:52 . 2013-03-20 04:52 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe

2013-03-20 04:52 . 2013-03-20 04:52 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll

2013-03-20 04:52 . 2013-03-20 04:52 61952 ----a-w- c:\windows\SysWow64\tdc.ocx

2013-03-20 04:52 . 2013-03-20 04:52 361984 ----a-w- c:\windows\SysWow64\html.iec

2013-03-20 04:52 . 2013-03-20 04:52 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll

2013-03-20 04:52 . 2013-03-20 04:52 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2013-03-20 04:52 . 2013-03-20 04:52 197120 ----a-w- c:\windows\system32\msrating.dll

2013-03-20 04:52 . 2013-03-20 04:52 441856 ----a-w- c:\windows\system32\html.iec

2013-03-20 04:52 . 2013-03-20 04:52 216064 ----a-w- c:\windows\system32\msls31.dll

2013-03-20 04:52 . 2013-03-20 04:52 81408 ----a-w- c:\windows\system32\icardie.dll

2013-03-20 04:52 . 2013-03-20 04:52 762368 ----a-w- c:\windows\system32\ieapfltr.dll

2013-03-20 04:52 . 2013-03-20 04:52 452096 ----a-w- c:\windows\system32\dxtmsft.dll

2013-03-20 04:52 . 2013-03-20 04:52 281600 ----a-w- c:\windows\system32\dxtrans.dll

2013-03-20 04:52 . 2013-03-20 04:52 1400416 ----a-w- c:\windows\system32\ieapfltr.dat

2013-03-20 04:52 . 2013-03-20 04:52 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll

2013-03-20 04:52 . 2013-03-20 04:52 235008 ----a-w- c:\windows\system32\url.dll

2013-03-20 04:52 . 2013-03-20 04:52 270848 ----a-w- c:\windows\system32\iedkcs32.dll

2013-03-20 04:52 . 2013-03-20 04:52 247296 ----a-w- c:\windows\system32\webcheck.dll

2013-03-20 04:52 . 2013-03-20 04:52 1509376 ----a-w- c:\windows\system32\inetcpl.cpl

2013-03-20 04:52 . 2013-03-20 04:52 27648 ----a-w- c:\windows\system32\licmgr10.dll

2013-03-20 04:52 . 2013-03-20 04:52 97280 ----a-w- c:\windows\system32\mshtmled.dll

2013-03-20 04:52 . 2013-03-20 04:52 167424 ----a-w- c:\windows\system32\iexpress.exe

2013-03-20 04:52 . 2013-03-20 04:52 144896 ----a-w- c:\windows\system32\wextract.exe

2013-03-20 04:52 . 2013-03-20 04:52 102912 ----a-w- c:\windows\system32\inseng.dll

2013-03-20 04:52 . 2013-03-20 04:52 599552 ----a-w- c:\windows\system32\vbscript.dll

2013-03-20 04:52 . 2013-03-20 04:52 173568 ----a-w- c:\windows\system32\ieUnatt.exe

2013-03-20 04:52 . 2013-03-20 04:52 62976 ----a-w- c:\windows\system32\pngfilt.dll

2013-03-20 04:52 . 2013-03-20 04:52 149504 ----a-w- c:\windows\system32\occache.dll

2013-03-20 04:52 . 2013-03-20 04:52 13824 ----a-w- c:\windows\system32\mshta.exe

2013-03-20 04:52 . 2013-03-20 04:52 51200 ----a-w- c:\windows\system32\imgutil.dll

2013-03-20 04:52 . 2013-03-20 04:52 52224 ----a-w- c:\windows\system32\msfeedsbs.dll

2013-03-20 04:52 . 2013-03-20 04:52 136192 ----a-w- c:\windows\system32\iepeers.dll

2013-03-20 04:52 . 2013-03-20 04:52 135680 ----a-w- c:\windows\system32\IEAdvpack.dll

2013-03-20 04:52 . 2013-03-20 04:52 12800 ----a-w- c:\windows\system32\msfeedssync.exe

2013-03-20 04:52 . 2013-03-20 04:52 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe

2013-03-20 04:52 . 2013-03-20 04:52 48640 ----a-w- c:\windows\system32\mshtmler.dll

2013-03-20 04:52 . 2013-03-20 04:52 77312 ----a-w- c:\windows\system32\tdc.ocx

2013-03-12 05:10 . 2010-11-21 03:27 282744 ------w- c:\windows\system32\MpSigStub.exe

2013-03-07 22:25 . 2012-12-17 09:01 92248 ----a-w- c:\programdata\Microsoft\BingDesktop\Updater\BingDesktopRestarter.exe

2013-03-06 14:57 . 2013-03-06 14:55 8527952 ----a-w- c:\programdata\Microsoft\BingBar\BBSvc\7.1.391.0oemBingBarSetup-Partner.EXE

2013-02-27 03:40 . 2013-02-27 03:40 246072 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys

2013-02-14 07:52 . 2013-02-14 07:52 239416 ----a-w- c:\windows\system32\drivers\avgtdia.sys

2013-02-12 05:45 . 2013-03-13 03:55 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45 . 2013-03-13 03:55 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45 . 2013-03-13 03:55 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45 . 2013-03-13 03:55 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48 . 2013-03-13 03:55 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48 . 2013-03-13 03:55 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-02-12 04:12 . 2013-03-13 04:21 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys

2013-02-08 08:37 . 2013-02-08 08:37 116536 ----a-w- c:\windows\system32\drivers\avgmfx64.sys

2013-02-08 08:37 . 2013-02-08 08:37 311096 ----a-w- c:\windows\system32\drivers\avgloga.sys

2013-02-08 08:37 . 2013-02-08 08:37 71480 ----a-w- c:\windows\system32\drivers\avgidsha.sys

2013-02-08 08:37 . 2013-02-08 08:37 206136 ----a-w- c:\windows\system32\drivers\avgldx64.sys

2013-02-08 08:37 . 2013-02-08 08:37 45880 ----a-w- c:\windows\system32\drivers\avgrkx64.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{96673559-e653-4cdc-8923-f89347a952c0}]

2012-03-15 20:34 262312 ----a-w- c:\program files (x86)\verizontb\auxi\verizonAu.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{f8d96645-337c-419b-8792-b6c126145811}]

2012-03-15 20:34 86696 ----a-w- c:\program files (x86)\verizontb\verizonDx.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]

"{f8d96645-337c-419b-8792-b6c126145811}"= "c:\program files (x86)\verizontb\verizonDx.dll" [2012-03-15 86696]

.

[HKEY_CLASSES_ROOT\clsid\{f8d96645-337c-419b-8792-b6c126145811}]

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2011-07-01 1103440]

"BackupManagerTray"="c:\program files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" [2011-04-24 297280]

"VERIZONDM"="c:\program files (x86)\VERIZONDM\bin\sprtcmd.exe" [2012-09-06 206120]

"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2013-03-13 4394032]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Microsoft Office.lnk - c:\program files (x86)\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"aux1"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\run-]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

"BingDesktop"=c:\program files (x86)\Microsoft\BingDesktop\BingDesktop.exe /fromkey

"<NO NAME>"=

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

"ArcadeMovieService"="c:\program files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe"

"SuiteTray"="c:\program files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"

.

R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 EgisTec Ticket Service;EgisTec Ticket Service;c:\program files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-06-21 173424]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2012-08-23 30208]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-11-18 1255736]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys [2013-02-08 71480]

S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys [2013-02-08 311096]

S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [2013-02-08 116536]

S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [2013-02-08 45880]

S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys [2013-02-27 246072]

S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [2013-02-08 206136]

S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [2013-02-14 239416]

S1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\DRIVERS\mwlPSDFilter.sys [2011-11-04 22648]

S1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\DRIVERS\mwlPSDNServ.sys [2011-11-04 20520]

S1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\DRIVERS\mwlPSDVDisk.sys [2011-11-04 62776]

S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]

S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]

S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2012-07-11 140672]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-05-24 204288]

S2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [2013-02-28 4937264]

S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-02-19 282624]

S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-04-10 168592]

S2 DsiWMIService;Dritek WMI Service;c:\program files (x86)\Launch Manager\dsiwmis.exe [2011-07-01 353360]

S2 ePowerSvc;ePower Service;c:\program files\Acer\Acer ePower Management\ePowerSvc.exe [2011-08-02 872552]

S2 GREGService;GREGService;c:\program files (x86)\Acer\Registration\GREGsvc.exe [2011-05-30 36456]

S2 IHA_MessageCenter;IHA_MessageCenter;c:\program files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2012-08-03 352248]

S2 Live Updater Service;Live Updater Service;c:\program files\Acer\Acer Updater\UpdaterService.exe [2012-04-05 255376]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]

S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2011-04-24 256832]

S2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2012-08-09 38608]

S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]

S2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);c:\program files (x86)\VERIZONDM\bin\sprtsvc.exe [2012-09-06 206120]

S2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);c:\program files (x86)\VERIZONDM\bin\tgsrvc.exe [2012-09-06 185640]

S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2011-03-30 114704]

S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208]

S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2011-03-23 77936]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 25928]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\System32\Drivers\RtsUStor.sys [2010-12-01 250984]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-11-28 44672]

.

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-17 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-04-02 01:16]

.

2013-04-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-03-12 23:31]

.

2013-04-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-03-12 23:31]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Power Management"="c:\program files\Acer\Acer ePower Management\ePowerTray.exe" [2011-08-02 1831016]

"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2012-09-21 1832760]

"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-06-09 11860072]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office10\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.1.1

FF - ProfilePath - c:\users\user\AppData\Roaming\Mozilla\Firefox\Profiles\fwdyotpg.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - ExtSQL: !HIDDEN! 2010-01-17 08:54; tneeoklhnw@tneeoklhnw.org; c:\users\user\Application Data\Mozilla\Firefox\Profiles\fwdyotpg.default\extensions\tneeoklhnw@tneeoklhnw.org.xpi

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

SafeBoot-53774767.sys

Toolbar-Locked - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]

@="?????????????????? v1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]

@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]

@="?????????????????? v2"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]

@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]

"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-04-19 19:47:46

ComboFix-quarantined-files.txt 2013-04-19 23:47

.

Pre-Run: 391,430,868,992 bytes free

Post-Run: 391,275,433,984 bytes free

.

- - End Of File - - 8BC3284F2D8A20AB00E868EB0A5B5857

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Step 1

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Step 2

  • Download on the desktop RogueKiller
  • Quit all programs
  • Start RogueKiller.exe
  • Wait until Prescan has finished ...
  • Click on Scan. Click on Report and copy/paste the content of the notepad in your next reply.

In your next reply, post the following log files:

  • Junkware Removal Tool log
  • RogueKiller log

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Malice,

I did as requested. Please note that I did not fix anything with Roguekiller until after you see this report. I did not know if I was supposed to or not. Please let me know.

Brett

Junkware Removal Tool (JRT) by Thisisu

Version: 4.8.7 (04.21.2013:1)

OS: Windows 7 Home Premium x64

Ran by user on Sun 04/21/2013 at 16:52:20.33

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"

Successfully deleted: [File] "C:\Windows\couponprinter.ocx"

~~~ Folders

Successfully deleted: [Folder] "C:\Users\user\AppData\Roaming\drivercure"

Successfully deleted: [Folder] "C:\Users\user\appdata\locallow\verizontb"

Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"

Successfully deleted: [Folder] "C:\Program Files (x86)\verizontb"

Successfully deleted: [Empty Folder] C:\Users\user\appdata\local\{84B07D9B-E0E1-4F49-903F-84F99DB40229}

Successfully deleted: [Empty Folder] C:\Users\user\appdata\local\{92470130-CC46-4CE2-8D1C-0520BD8FD1C5}

Successfully deleted: [Empty Folder] C:\Users\user\appdata\local\{D89196E8-05FB-4BF6-8414-75968DF956C2}

~~~ FireFox

Successfully deleted: [File] C:\Users\user\AppData\Roaming\mozilla\firefox\profiles\fwdyotpg.default\extensions\tneeoklhnw@tneeoklhnw.org.xpi [Tracur]

Emptied folder: C:\Users\user\AppData\Roaming\mozilla\firefox\profiles\fwdyotpg.default\minidumps [2 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Sun 04/21/2013 at 17:01:35.26

End of JRT log

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo...13-roguekiller/

Website : http://tigzy.geeksto...roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : user [Admin rights]

Mode : Scan -- Date : 04/21/2013 17:26:09

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤

[HJPOL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND

[HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BPVT-22A1YT0 ATA Device +++++

--- User ---

[MBR] 44519a8fec65b993a5b386ee4630bd00

[bSP] 3b8d255444ddfac1d5e1c9e2d3bd19c5 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 13312 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 27265024 | Size: 100 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 27469824 | Size: 463526 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_04212013_02d1726.txt >>

RKreport[1]_S_04212013_02d1726.txt

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No, it is okay.

Download OTL to your Desktop

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Please tick the Scan All users. Next, click the Quick Scan button. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

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I ran OTL. Here are the results.

OTL logfile created on: 4/23/2013 8:33:44 AM - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\user\Desktop

64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 9.10.9200.16540)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.73 Gb Total Physical Memory | 2.60 Gb Available Physical Memory | 69.66% Memory free

7.46 Gb Paging File | 5.89 Gb Available in Paging File | 79.05% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 452.66 Gb Total Space | 364.29 Gb Free Space | 80.48% Space Free | Partition Type: NTFS

Computer Name: USER-PC | User Name: user | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/04/23 08:29:27 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\user\Desktop\OTL.exe

PRC - [2013/04/10 17:11:52 | 000,168,592 | ---- | M] (Microsoft Corp.) -- C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe

PRC - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

PRC - [2013/04/04 14:50:32 | 000,532,040 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

PRC - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

PRC - [2013/03/13 17:15:00 | 004,394,032 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2013\avgui.exe

PRC - [2013/02/19 04:02:02 | 000,282,624 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

PRC - [2013/02/19 04:01:14 | 000,328,752 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2013\avgcfgex.exe

PRC - [2012/09/06 10:46:00 | 000,185,640 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe

PRC - [2012/09/06 10:45:58 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe

PRC - [2012/09/06 10:45:46 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe

PRC - [2012/08/09 14:02:26 | 000,038,608 | ---- | M] () -- C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe

PRC - [2012/06/11 17:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE

PRC - [2012/04/05 15:48:02 | 000,255,376 | ---- | M] (Acer Incorporated) -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe

PRC - [2011/06/30 22:51:12 | 000,418,896 | ---- | M] (Dritek System Inc.) -- C:\Program Files (x86)\Launch Manager\LMutilps32.exe

PRC - [2011/06/30 22:51:12 | 000,343,632 | ---- | M] (Dritek System Inc.) -- C:\Program Files (x86)\Launch Manager\LMworker.exe

PRC - [2011/06/30 22:51:10 | 001,103,440 | ---- | M] (Dritek System Inc.) -- C:\Program Files (x86)\Launch Manager\LManager.exe

PRC - [2011/06/30 22:51:10 | 000,353,360 | ---- | M] (Dritek System Inc.) -- C:\Program Files (x86)\Launch Manager\dsiwmis.exe

PRC - [2011/05/29 22:54:14 | 000,036,456 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\Acer\Registration\GREGsvc.exe

PRC - [2011/04/23 21:29:20 | 000,256,832 | ---- | M] (NTI Corporation) -- C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe

PRC - [2011/04/23 21:28:38 | 000,297,280 | ---- | M] (NTI Corporation) -- C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe

PRC - [2009/01/26 19:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

========== Modules (No Company Name) ==========

MOD - [2013/01/10 09:56:39 | 005,453,312 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\f687c43e9fdec031988b33ae722c4613\System.Xml.ni.dll

MOD - [2013/01/10 09:56:26 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\369f8bdca364e2b4936d18dea582912c\System.ni.dll

MOD - [2013/01/10 09:56:07 | 011,493,376 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\7150b9136fad5b79e88f6c7f9d3d2c39\mscorlib.ni.dll

MOD - [2011/04/23 21:29:56 | 000,465,640 | ---- | M] () -- C:\Program Files (x86)\NTI\Acer Backup Manager\sqlite3.dll

========== Services (SafeList) ==========

SRV:64bit: - [2012/07/11 14:54:58 | 000,140,672 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCore64.exe -- (!SASCORE)

SRV:64bit: - [2012/04/05 15:48:02 | 000,255,376 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe -- (Live Updater Service)

SRV:64bit: - [2011/08/02 14:59:46 | 000,872,552 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe -- (ePowerSvc)

SRV:64bit: - [2011/05/24 11:03:40 | 000,204,288 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)

SRV:64bit: - [2010/09/22 21:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)

SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)

SRV - [2013/04/10 17:11:52 | 000,168,592 | ---- | M] (Microsoft Corp.) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe -- (BingDesktopUpdate)

SRV - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)

SRV - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)

SRV - [2013/04/01 21:16:50 | 000,253,656 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)

SRV - [2013/02/27 23:42:12 | 004,937,264 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe -- (AVGIDSAgent)

SRV - [2013/02/19 04:02:02 | 000,282,624 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe -- (avgwd)

SRV - [2012/10/24 13:50:38 | 000,115,168 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)

SRV - [2012/09/06 10:46:00 | 000,185,640 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe -- (tgsrvc_verizondm)

SRV - [2012/09/06 10:45:58 | 000,206,120 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe -- (sprtsvc_verizondm)

SRV - [2012/08/09 14:02:26 | 000,038,608 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe -- (RealNetworks Downloader Resolver Service)

SRV - [2012/08/03 17:22:18 | 000,352,248 | ---- | M] (Verizon) [Auto | Running] -- C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe -- (IHA_MessageCenter)

SRV - [2012/06/11 17:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE -- (BBUpdate)

SRV - [2012/06/11 17:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) [Auto | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE -- (BBSvc)

SRV - [2012/03/23 20:43:25 | 000,655,624 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)

SRV - [2011/06/30 22:51:10 | 000,353,360 | ---- | M] (Dritek System Inc.) [Auto | Running] -- C:\Program Files (x86)\Launch Manager\dsiwmis.exe -- (DsiWMIService)

SRV - [2011/05/29 22:54:14 | 000,036,456 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files (x86)\Acer\Registration\GREGsvc.exe -- (GREGService)

SRV - [2011/04/23 21:29:20 | 000,256,832 | ---- | M] (NTI Corporation) [Auto | Running] -- C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe -- (NTI IScheduleSvc)

SRV - [2010/03/18 17:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)

SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/04/04 14:50:32 | 000,025,928 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)

DRV:64bit: - [2013/02/26 23:40:46 | 000,246,072 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgidsdrivera.sys -- (AVGIDSDriver)

DRV:64bit: - [2013/02/14 03:52:46 | 000,239,416 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgtdia.sys -- (Avgtdia)

DRV:64bit: - [2013/02/08 04:37:56 | 000,116,536 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgmfx64.sys -- (Avgmfx64)

DRV:64bit: - [2013/02/08 04:37:54 | 000,311,096 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\avgloga.sys -- (Avgloga)

DRV:64bit: - [2013/02/08 04:37:50 | 000,071,480 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\avgidsha.sys -- (AVGIDSHA)

DRV:64bit: - [2013/02/08 04:37:42 | 000,206,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgldx64.sys -- (Avgldx64)

DRV:64bit: - [2013/02/08 04:37:40 | 000,045,880 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgrkx64.sys -- (Avgrkx64)

DRV:64bit: - [2012/08/23 10:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)

DRV:64bit: - [2012/08/23 10:08:26 | 000,030,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)

DRV:64bit: - [2012/08/23 10:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)

DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)

DRV:64bit: - [2011/09/20 06:02:55 | 000,018,432 | ---- | M] (NTI Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NTIDrvr.sys -- (NTIDrvr)

DRV:64bit: - [2011/09/20 06:02:55 | 000,017,408 | ---- | M] (NTI Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\UBHelper.sys -- (UBHelper)

DRV:64bit: - [2011/07/22 12:26:56 | 000,014,928 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys -- (SASDIFSV)

DRV:64bit: - [2011/07/14 01:35:47 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)

DRV:64bit: - [2011/07/14 01:35:47 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)

DRV:64bit: - [2011/07/12 17:55:18 | 000,012,368 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\saskutil64.sys -- (SASKUTIL)

DRV:64bit: - [2011/06/01 23:37:32 | 002,750,464 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)

DRV:64bit: - [2011/05/24 12:26:58 | 009,359,872 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)

DRV:64bit: - [2011/05/24 10:25:44 | 000,309,760 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)

DRV:64bit: - [2011/03/30 02:46:46 | 000,114,704 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)

DRV:64bit: - [2011/03/27 23:44:46 | 001,417,776 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)

DRV:64bit: - [2011/03/22 22:20:58 | 000,077,936 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)

DRV:64bit: - [2010/12/01 04:12:06 | 000,250,984 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)

DRV:64bit: - [2010/11/28 16:50:38 | 000,044,672 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)

DRV:64bit: - [2010/11/20 23:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)

DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)

DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)

DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)

DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)

DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)

DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)

DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)

DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}

IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=AARTDF&pc=MAAR&src=IE-SearchBox

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}

IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=AARTDF&pc=MAAR&src=IE-SearchBox

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2040635583-2203838970-2645659981-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/

IE - HKU\S-1-5-21-2040635583-2203838970-2645659981-1000\..\SearchScopes,DefaultScope = {6FF76BC7-FCB5-4765-98B7-5DABE0CD90E6}

IE - HKU\S-1-5-21-2040635583-2203838970-2645659981-1000\..\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}: "URL" = http://searchservices.verizon.com/search/ws.portal?&_nfpb=true&_pageLabel=google_results&rs=&web_search_type=basic&sc=web&clientid=vz-cnsmr-tlbr&channel=Brwsr-v6IE&q={searchTerms}

IE - HKU\S-1-5-21-2040635583-2203838970-2645659981-1000\..\SearchScopes\{6FF76BC7-FCB5-4765-98B7-5DABE0CD90E6}: "URL" = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}

IE - HKU\S-1-5-21-2040635583-2203838970-2645659981-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2040635583-2203838970-2645659981-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.com/"

FF - prefs.js..extensions.enabledAddons: {B1FC07E1-E05B-4567-8891-E63FBE545BA8}:1.2.0

FF - prefs.js..extensions.enabledAddons: {1554f706-9312-41a7-9b85-6d2910a3acc7}:3.0.1

FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@docu-track.com/PDF-XChange Viewer Plugin,version=1.0,application/pdf: C:\Program Files\Tracker Software\PDF Viewer\npPDFXCviewNPPlugin.dll (Tracker Software Products (Canada) Ltd.)

FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.9.2: C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)

FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.9.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)

FF:64bit: - HKLM\Software\MozillaPlugins\@tracker-software.com/PDF-XChange Viewer Plugin,version=1.0,application/pdf: C:\Program Files\Tracker Software\PDF Viewer\npPDFXCviewNPPlugin.dll (Tracker Software Products (Canada) Ltd.)

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1168638.dll (Adobe Systems, Inc.)

FF - HKLM\Software\MozillaPlugins\@docu-track.com/PDF-XChange Viewer Plugin,version=1.0,application/pdf: C:\Program Files\Tracker Software\PDF Viewer\Win32\npPDFXCviewNPPlugin.dll (Tracker Software Products (Canada) Ltd.)

FF - HKLM\Software\MozillaPlugins\@ei.UtilityChest_49.com/Plugin: C:\Program Files (x86)\UtilityChest_49EI\Installr\1.bin\NP49EISB.dll (Utility Chest)

FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)

FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.9.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.9.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)

FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll File not found

FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@real.com/nprndlchromebrowserrecordext;version=1.2.0: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll (RealNetworks, Inc.)

FF - HKLM\Software\MozillaPlugins\@real.com/nprndlhtml5videoshim;version=1.2.0: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll (RealNetworks, Inc.)

FF - HKLM\Software\MozillaPlugins\@realnetworks.com/npdlplugin;version=1: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll (RealDownloader)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@tracker-software.com/PDF-XChange Viewer Plugin,version=1.0,application/pdf: C:\Program Files\Tracker Software\PDF Viewer\Win32\npPDFXCviewNPPlugin.dll (Tracker Software Products (Canada) Ltd.)

FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.0.4: C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)

FF - HKCU\Software\MozillaPlugins\@docu-track.com/PDF-XChange Viewer Plugin,version=1.0,application/pdf: C:\Program Files\Tracker Software\PDF Viewer\Win32\npPDFXCviewNPPlugin.dll (Tracker Software Products (Canada) Ltd.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files (x86)\McAfee\SiteAdvisor

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{B1FC07E1-E05B-4567-8891-E63FBE545BA8}: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext\ [2013/04/09 00:51:23 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 16.0.2\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/12/12 12:16:07 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 16.0.2\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/04/21 16:56:59 | 000,000,000 | ---D | M]

[2012/12/02 02:08:20 | 000,000,000 | ---D | M] (No name found) -- C:\Users\user\AppData\Roaming\mozilla\Extensions

[2013/04/21 17:00:30 | 000,000,000 | ---D | M] (No name found) -- C:\Users\user\AppData\Roaming\mozilla\Firefox\Profiles\fwdyotpg.default\extensions

[2013/02/14 23:28:57 | 000,002,368 | ---- | M] () (No name found) -- C:\Users\user\AppData\Roaming\mozilla\firefox\profiles\fwdyotpg.default\extensions\{1554f706-9312-41a7-9b85-6d2910a3acc7}.xpi

[2012/11/14 08:59:29 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions

[2013/04/09 00:51:23 | 000,000,000 | ---D | M] (RealDownloader) -- C:\PROGRAMDATA\REALNETWORKS\REALDOWNLOADER\BROWSERPLUGINS\FIREFOX\EXT

[2012/10/24 13:50:58 | 000,261,600 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll

[2013/02/25 05:55:08 | 000,171,584 | ---- | M] (Tracker Software Products (Canada) Ltd.) -- C:\Program Files (x86)\mozilla firefox\plugins\npPDFXCviewNPPlugin.dll

[2012/10/24 13:50:17 | 000,002,465 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml

[2012/10/24 13:50:17 | 000,002,058 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

[2011/06/01 16:35:28 | 000,002,566 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\verizontb.xml

========== Chrome ==========

CHR - homepage: http://www.google.com/

CHR - default_search_provider: Google (Enabled)

CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}

CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}&sugkey={google:suggestAPIKeyParameter}

CHR - homepage: http://www.google.com/

CHR - plugin: Shockwave Flash (Enabled) = C:\Users\user\AppData\Local\Google\Chrome\Application\23.0.1271.97\PepperFlash\pepflashplayer.dll

CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer

CHR - plugin: Native Client (Enabled) = C:\Users\user\AppData\Local\Google\Chrome\Application\23.0.1271.97\ppGoogleNaClPluginChrome.dll

CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\user\AppData\Local\Google\Chrome\Application\23.0.1271.97\pdf.dll

CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Browser\nppdf32.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll

CHR - plugin: Java Platform SE 7 U9 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

CHR - plugin: VLC Web Plugin (Enabled) = C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll

CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll

CHR - plugin: Google Update (Enabled) = C:\Users\user\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll

CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\SysWOW64\Adobe\Director\np32dsw_1168638.dll

CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_110.dll

CHR - plugin: Java Deployment Toolkit 7.0.90.5 (Enabled) = C:\Windows\SysWOW64\npDeployJava1.dll

CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll

CHR - Extension: Google Drive = C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.2_0\

CHR - Extension: YouTube = C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\

CHR - Extension: Google Search = C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\

CHR - Extension: Gmail = C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2013/04/19 19:42:13 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts

O1 - Hosts: 127.0.0.1 localhost

O2:64bit: - BHO: (Java Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)

O2:64bit: - BHO: (Java Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

O2 - BHO: (RealNetworks Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (RealDownloader)

O2 - BHO: (Java Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)

O2 - BHO: (Updater For Verizon Toolbar) - {96673559-e653-4cdc-8923-f89347a952c0} - C:\Program Files (x86)\verizontb\auxi\verizonAu.dll File not found

O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)

O2 - BHO: (Java Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

O2 - BHO: (Verizon Toolbar) - {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll File not found

O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)

O3 - HKLM\..\Toolbar: (Verizon Toolbar) - {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll File not found

O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O4:64bit: - HKLM..\Run: [Logitech Download Assistant] C:\Windows\SysNative\LogiLDA.dll (Logitech, Inc.)

O4:64bit: - HKLM..\Run: [Power Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe (Acer Incorporated)

O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)

O4 - HKLM..\Run: [AVG_UI] C:\Program Files (x86)\AVG\AVG2013\avgui.exe (AVG Technologies CZ, s.r.o.)

O4 - HKLM..\Run: [backupManagerTray] C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe (NTI Corporation)

O4 - HKLM..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe (Dritek System Inc.)

O4 - HKLM..\Run: [VERIZONDM] C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe (SupportSoft, Inc.)

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-21-2040635583-2203838970-2645659981-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-21-2040635583-2203838970-2645659981-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)

O13 - gopher Prefix: missing

O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} http://www.superadblocker.com/activex/sabspx.cab (SABScanProcesses Class)

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{ADEF63E3-6ED2-4994-A003-12F56C6B8136}: DhcpNameServer = 192.168.1.1

O18:64bit: - Protocol\Handler\livecall - No CLSID value found

O18:64bit: - Protocol\Handler\msdaipp - No CLSID value found

O18:64bit: - Protocol\Handler\msdaipp\0x00000001 - No CLSID value found

O18:64bit: - Protocol\Handler\msdaipp\oledb - No CLSID value found

O18:64bit: - Protocol\Handler\msnim - No CLSID value found

O18:64bit: - Protocol\Handler\mso-offdap - No CLSID value found

O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found

O18:64bit: - Protocol\Handler\wlpg - No CLSID value found

O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)

O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = ComFile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/04/23 08:29:26 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\user\Desktop\OTL.exe

[2013/04/23 01:58:34 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Verizon

[2013/04/21 17:23:19 | 000,000,000 | ---D | C] -- C:\Users\user\Desktop\RK_Quarantine

[2013/04/21 16:52:17 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT

[2013/04/21 16:51:45 | 000,000,000 | ---D | C] -- C:\JRT

[2013/04/21 16:50:29 | 000,535,449 | ---- | C] (Oleg N. Scherbakov) -- C:\Users\user\Desktop\JRT.exe

[2013/04/20 00:06:18 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN

[2013/04/19 19:28:20 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe

[2013/04/19 19:28:20 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe

[2013/04/19 19:28:20 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe

[2013/04/19 19:28:08 | 000,000,000 | ---D | C] -- C:\Qoobox

[2013/04/19 19:27:51 | 000,000,000 | ---D | C] -- C:\Windows\erdnt

[2013/04/19 19:25:23 | 005,056,689 | R--- | C] (Swearware) -- C:\Users\user\Desktop\ComboFix.exe

[2013/04/16 18:44:44 | 004,745,728 | ---- | C] (AVAST Software) -- C:\Users\user\Desktop\aswMBR.exe

[2013/04/16 15:16:56 | 000,688,992 | R--- | C] (Swearware) -- C:\Users\user\Desktop\dds.com

[2013/04/16 10:39:03 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\UtilityChest_49EI

[2013/04/14 17:38:19 | 000,000,000 | ---D | C] -- C:\Users\user\Documents\Autoruns

[2013/04/09 01:05:41 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG

[2013/04/03 13:31:53 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\convert

[2013/04/03 13:18:11 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\MSECache

[2013/03/30 18:58:00 | 000,000,000 | ---D | C] -- C:\Program Files\Tracker Software

[1 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/04/23 08:36:00 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

[2013/04/23 08:29:27 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\user\Desktop\OTL.exe

[2013/04/23 08:27:16 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job

[2013/04/23 08:27:09 | 000,067,584 | -H-- | M] () -- C:\Windows\bootstat.dat

[2013/04/22 19:39:12 | 000,016,976 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

[2013/04/22 19:39:12 | 000,016,976 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

[2013/04/22 19:36:00 | 000,000,890 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job

[2013/04/22 19:31:18 | 3002,519,552 | -HS- | M] () -- C:\hiberfil.sys

[2013/04/21 17:22:18 | 000,791,040 | ---- | M] () -- C:\Users\user\Desktop\RogueKillerX64.exe

[2013/04/21 16:50:29 | 000,535,449 | ---- | M] (Oleg N. Scherbakov) -- C:\Users\user\Desktop\JRT.exe

[2013/04/19 19:42:13 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts

[2013/04/19 19:26:00 | 005,056,689 | R--- | M] (Swearware) -- C:\Users\user\Desktop\ComboFix.exe

[2013/04/16 19:04:27 | 000,000,512 | ---- | M] () -- C:\Users\user\Desktop\MBR.dat

[2013/04/16 18:45:50 | 004,745,728 | ---- | M] (AVAST Software) -- C:\Users\user\Desktop\aswMBR.exe

[2013/04/16 18:25:37 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif

[2013/04/16 18:09:55 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI

[2013/04/16 18:09:55 | 000,624,178 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat

[2013/04/16 18:09:55 | 000,106,522 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat

[2013/04/16 15:17:34 | 000,000,033 | ---- | M] () -- C:\Users\user\AppData\Roaming\mbam.context.scan

[2013/04/16 15:17:04 | 000,688,992 | R--- | M] (Swearware) -- C:\Users\user\Desktop\dds.com

[2013/04/16 02:05:23 | 000,001,117 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

[2013/04/14 16:55:36 | 000,461,552 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

[2013/04/13 13:20:10 | 000,000,373 | ---- | M] () -- C:\Users\user\Desktop\USB20FD (E) - Shortcut.lnk

[2013/04/09 01:05:41 | 000,000,969 | ---- | M] () -- C:\Users\Public\Desktop\AVG 2013.lnk

[2013/04/08 01:51:10 | 000,001,141 | ---- | M] () -- C:\Users\user\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Microsoft Outlook.lnk

[2013/04/04 14:50:32 | 000,025,928 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys

[2013/03/30 18:58:30 | 000,001,022 | ---- | M] () -- C:\Users\Public\Desktop\PDF-Viewer.lnk

[1 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/04/21 17:22:18 | 000,791,040 | ---- | C] () -- C:\Users\user\Desktop\RogueKillerX64.exe

[2013/04/19 19:28:20 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe

[2013/04/19 19:28:20 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe

[2013/04/19 19:28:20 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe

[2013/04/19 19:28:20 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe

[2013/04/19 19:28:20 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe

[2013/04/16 19:03:41 | 000,000,512 | ---- | C] () -- C:\Users\user\Desktop\MBR.dat

[2013/04/16 15:17:34 | 000,000,033 | ---- | C] () -- C:\Users\user\AppData\Roaming\mbam.context.scan

[2013/04/08 01:51:10 | 000,001,141 | ---- | C] () -- C:\Users\user\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Microsoft Outlook.lnk

[2013/04/01 21:16:51 | 000,000,830 | ---- | C] () -- C:\Windows\tasks\Adobe Flash Player Updater.job

[2013/03/30 18:58:30 | 000,001,022 | ---- | C] () -- C:\Users\Public\Desktop\PDF-Viewer.lnk

[2013/01/17 22:57:49 | 000,751,078 | ---- | C] () -- C:\ProgramData\1.bmp

[2013/01/17 22:54:43 | 000,114,890 | ---- | C] () -- C:\ProgramData\1.jpg

[2013/01/12 00:22:40 | 000,000,017 | ---- | C] () -- C:\Users\user\AppData\Local\resmon.resmoncfg

[2012/11/28 20:08:04 | 000,000,016 | ---- | C] () -- C:\Windows\popcinfo.dat

[2012/11/28 15:31:32 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI

[2012/03/23 20:38:57 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin

[2011/11/04 01:15:34 | 000,066,856 | ---- | C] () -- C:\Windows\SysWow64\SynTPEnhPS.dll

[2011/11/04 01:14:40 | 000,003,929 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat

[2011/05/25 02:44:26 | 000,059,904 | ---- | C] () -- C:\Windows\SysWow64\OVDecode.dll

========== ZeroAccess Check ==========

[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 01:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

"" = %SystemRoot%\system32\shell32.dll -- [2012/06/09 00:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]

"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 23:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/04/08 22:14:26 | 000,000,000 | ---D | M] -- C:\Users\Default\AppData\Roaming\TuneUp Software

[2013/04/08 22:14:26 | 000,000,000 | ---D | M] -- C:\Users\Default User\AppData\Roaming\TuneUp Software

[2013/03/13 04:41:59 | 000,000,000 | ---D | M] -- C:\Users\user\AppData\Roaming\AVG2013

[2013/01/02 11:34:48 | 000,000,000 | ---D | M] -- C:\Users\user\AppData\Roaming\FoozKids

[2013/01/30 19:43:24 | 000,000,000 | ---D | M] -- C:\Users\user\AppData\Roaming\Foresight Software

[2012/11/14 09:38:18 | 000,000,000 | ---D | M] -- C:\Users\user\AppData\Roaming\LibreOffice

[2012/12/18 22:42:58 | 000,000,000 | ---D | M] -- C:\Users\user\AppData\Roaming\newsXpresso

[2013/03/13 04:38:54 | 000,000,000 | ---D | M] -- C:\Users\user\AppData\Roaming\TuneUp Software

[2013/01/02 11:32:38 | 000,000,000 | ---D | M] -- C:\Users\user\AppData\Roaming\WildTangent

========== Purity Check ==========

< End of report >

OTL Extras logfile created on: 4/23/2013 8:33:44 AM - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\user\Desktop

64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 9.10.9200.16540)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.73 Gb Total Physical Memory | 2.60 Gb Available Physical Memory | 69.66% Memory free

7.46 Gb Paging File | 5.89 Gb Available in Paging File | 79.05% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 452.66 Gb Total Space | 364.29 Gb Free Space | 80.48% Space Free | Partition Type: NTFS

Computer Name: USER-PC | User Name: user | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)

htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)

http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)

https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)

InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" (VideoLAN)

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" (VideoLAN)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)

CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)

htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)

http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)

https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" (VideoLAN)

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" (VideoLAN)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)

CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"cval" = 1

"FirewallDisableNotify" = 0

"AntiVirusDisableNotify" = 0

"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]

"AntiVirusOverride" = 0

"AntiSpywareOverride" = 0

"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]

"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

"DisableNotifications" = 0

"DisableUnicastResponsesToMulticastBroadcast" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

"{6B48C8D5-6C7B-4431-9910-E0225952C0F7}" = lport=50000 | protocol=17 | dir=in | name=iha_messagecenter |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

"{24445D9C-79EE-4A50-8F4F-A7682FE0E0DF}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgdiagex.exe |

"{34D971EA-B2F2-4B0B-B234-D4DAB34272AE}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgemca.exe |

"{382B0FFA-15AB-4D94-AE17-30240AFE876A}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgmfapx.exe |

"{604B2BD2-164C-46ED-85CC-914F665338AF}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgemca.exe |

"{AEE37285-D526-425F-85D5-A684A8AD56DC}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgdiagex.exe |

"{B981AF05-C1F7-408D-AB0D-B681277B5EC1}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgmfapx.exe |

"{C10405C8-2D7D-47F4-9AFE-A74C441BD633}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgnsa.exe |

"{F246F292-B397-48F2-8F33-26DAD9DB9DC7}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgnsa.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{180C8888-50F1-426B-A9DC-AB83A1989C65}" = Windows Live Language Selector

"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant

"{21B133D6-5979-47F0-BE1C-F6A6B304693F}" = Visual Studio 2010 x64 Redistributables

"{26A24AE4-039D-4CA4-87B4-2F86417009FF}" = Java 7 Update 9 (64-bit)

"{2E12FEB9-11CD-5B44-D51B-0837225A6594}" = AMD Media Foundation Decoders

"{3605D89A-BD66-F5C5-779B-BE9110B41077}" = ATI Catalyst Install Manager

"{4FD80311-508F-42C3-A004-4CC8D08231F5}" = AVG 2013

"{503F672D-6C84-448A-8F8F-4BC35AC83441}" = AMD APP SDK Runtime

"{5E2CD4FB-4538-4831-8176-05D653C3E6D4}" = Windows Live Remote Service Resources

"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources

"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour

"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources

"{85FF8CA9-FF07-9E8D-DC2A-05CE786C5646}" = ccc-utility64

"{883B114D-BD3E-498F-9DAD-5E4A8E1C43BA}" = HP Deskjet 1000 J110 series Basic Device Software

"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight

"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting

"{A278382D-4F1B-4D47-9885-8523F7261E8D}_is1" = PDF-Viewer

"{AD27BE4B-A261-4F0A-AB5A-476C83EDAED2}" = AVG 2013

"{B750FA38-7AB0-42CB-ACBB-E7DBE9FF603F}" = Windows Live Remote Client Resources

"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware

"{D70884EA-E2CE-4539-91DB-4766CC1E5F5F}" = Apple Mobile Device Support

"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter

"{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client

"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service

"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile

"AVG" = AVG 2013

"CCleaner" = CCleaner

"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = Acer Crystal Eye Webcam

"{05E379CC-F626-4E7D-8354-463865B303BF}" = Windows Live UX Platform Language Pack

"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer

"{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}" = Backup Manager V3

"{11C8528F-630F-1BDF-5208-0E1E665EAEC7}" = Catalyst Control Center InstallProxy

"{122B1825-3F1E-F7AA-157C-033A5286339B}" = Catalyst Control Center Localization All

"{1398F892-730D-C334-E7F1-5584F73F3D9F}" = CCC Help Hungarian

"{1895E5C2-A9F8-4757-AD7B-0E9EA8BA1C46}" = Catalyst Control Center - Branding

"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker

"{1AE46C09-2AB8-4EE5-88FB-08CD0FF7F2DF}" = Bing Bar

"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update

"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions

"{2312197F-544A-0DE9-7E78-2D7BD9C755DE}" = CCC Help Chinese Traditional

"{26A24AE4-039D-4CA4-87B4-2F83217009FF}" = Java 7 Update 9

"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger

"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery

"{34319F1F-7CF2-4CC9-B357-1AE7D2FF3AC5}" = Windows Live

"{34B32B70-8081-11E2-89AF-B8AC6F98CCE3}" = Google Earth Plug-in

"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery

"{386AEEC9-0994-0491-E3A8-ECCEB98B693C}" = CCC Help Czech

"{3A961DEF-D492-D159-05E7-AFEBD23B1443}" = CCC Help Thai

"{3B9A92DA-6374-4872-B646-253F18624D5F}" = Windows Live Writer

"{3D12E3F0-3E73-4267-B452-2BBF140343E6}" = Verizon Download Manager

"{3DB0448D-AD82-4923-B305-D001E521A964}" = Acer ePower Management

"{40D36ECF-FA05-4077-B836-C439CD0DDEF1}" = Vz In Home Agent

"{4686B678-6E39-CBB0-D2AD-753768D9482C}" = Catalyst Control Center Graphics Previews Common

"{488F0347-C4A7-4374-91A7-30818BEDA710}" = Galerie de photos Windows Live

"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater

"{4C774C35-E0AF-72E1-136A-2BF666702268}" = Fooz Kids

"{4FEB120F-8FAE-C079-F90E-69DDDFE5F24A}" = CCC Help Portuguese

"{5327C3B7-A2BD-DFF9-9AAA-6B25C205A11B}" = CCC Help Finnish

"{56757C8E-7CD5-70F7-7F70-DED7C0290F17}" = CCC Help Russian

"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack

"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM

"{613C0AC5-3A67-4B94-8B13-9176AD83F5BF}" = newsXpresso

"{62056544-7C76-36A4-72A2-EE64F1C659E6}" = CCC Help French

"{62687B11-58B5-4A18-9BC3-9DF4CE03F194}" = Windows Live Writer Resources

"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE

"{6DEC8BD5-7574-47FA-B080-492BBBE2FEA3}" = Windows Live Movie Maker

"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable

"{7893F1F4-1A7A-7761-A15B-16248A91F14A}" = CCC Help Polish

"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update

"{7D095455-D971-4D4C-9EFD-9AF6A6584F3A}" = Bing Desktop

"{7F811A54-5A09-4579-90E1-C93498E230D9}" = Acer eRecovery Management

"{834265C4-CDF4-44D3-BD24-31531617EFB8}" = IHA_MessageCenter

"{8356465E-39A3-B863-E66D-79BC03B37879}" = CCC Help Swedish

"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform

"{841F1FB4-FDF8-461C-A496-3E1CFD84C0B5}" = Windows Live Mesh

"{85905B8F-7C26-A6E2-6FE4-AA891ADF474A}" = CCC Help Danish

"{89EA0D8A-5115-CB48-4B5A-91F8A2A07CB4}" = CCC Help English

"{8A2BDD89-D2A9-70F1-0F9F-5511B4035F4E}" = CCC Help Italian

"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime

"{8D68CE08-9A14-4B7B-9857-3C646A2F34C7}" = Fooz Kids Platform

"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT

"{90300409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Media Content

"{91110409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Professional

"{91190409-6000-11D3-8CFE-0050048383C9}" = Microsoft Publisher 2002

"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker

"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader

"{987FD645-B12E-BCE0-723F-D99EAB70EE0B}" = AMD VISION Engine Control Center

"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail

"{9D67169F-A1FD-18D3-C503-69E0B6E7BD09}" = CCC Help Spanish

"{9FAE6E8D-E686-49F5-A574-0A58DFD9580C}" = Windows Live Mail

"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh

"{A54C3171-046D-9C8F-EEBA-D78A5927156A}" = CCC Help Korean

"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer

"{A88E1685-1986-4A86-8E88-5FE1E727D026}" = RealDownloader

"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper

"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common

"{AA1958B6-C964-BAE1-259C-DB4239BCEEFC}" = CCC Help German

"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer

"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer

"{AB61A2E9-37D3-485D-9085-19FBDF8CEF4A}" = Windows Live Messenger

"{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}" = QuickTime

"{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}" = HP Update

"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy

"{B51B7CE6-1BFF-1E08-FAE3-75AD36B9A399}" = CCC Help Japanese

"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail

"{C893D8C0-1BA0-4517-B11C-E89B65E72F70}" = Windows Live Photo Common

"{CBCF6C86-4738-4A84-9C2C-331804DCEB9B}" = LibreOffice 3.6

"{CCE825DB-347A-4004-A186-5F4A6FDD8547}" = Apple Application Support

"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform

"{D085A1B6-90A4-11D3-82B7-00C04FA309DE}" = Microsoft Money 2001

"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64

"{D0B83E1B-9DDD-B169-BFA9-DF46CAB9D528}" = CCC Help Chinese Standard

"{D20EB399-E879-EB25-F5B2-1CBCBE8B27AB}" = CCC Help Turkish

"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common

"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform

"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources

"{DDDFCC77-7F9C-45E9-B38E-721BA599BA0C}" = HP Deskjet 1000 J110 series Help

"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh

"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10

"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger

"{EA188C57-85BA-0AB4-D11B-2892B79EDF4D}" = CCC Help Dutch

"{EDCF6C26-F42B-EEE7-C42F-C5DD7509C1EA}" = CCC Help Norwegian

"{EE171732-BEB4-4576-887D-CB62727F01CA}" = Acer Updater

"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]

"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver

"{F2207310-FE8E-CB9D-C44C-3042F966CDAD}" = CCC Help Greek

"{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR

"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials

"Acer Registration" = Acer Registration

"Acer Screensaver" = Acer ScreenSaver

"Acer Welcome Center" = Welcome Center

"Adobe AIR" = Adobe AIR

"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX

"Adobe Shockwave Player" = Adobe Shockwave Player 11.6

"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows

"FoozKids" = Fooz Kids

"Freeraser" = Freeraser

"Identity Card" = Identity Card

"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = Acer Crystal Eye Webcam

"InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}" = Acer Backup Manager

"InstallShield_{613C0AC5-3A67-4B94-8B13-9176AD83F5BF}" = newsXpresso

"LManager" = Launch Manager

"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300

"Mozilla Firefox 16.0.2 (x86 en-US)" = Mozilla Firefox 16.0.2 (x86 en-US)

"MozillaMaintenanceService" = Mozilla Maintenance Service

"verizontb" = Verizon Toolbar

"VLC media player" = VLC media player 2.0.4

"WildTangent acer Master Uninstall" = Acer Games

"WinLiveSuite" = Windows Live Essentials

"WTA-0d26a4e7-bc5e-4f17-8cad-6c6f06c2645d" = Build-a-lot 4 - Power Source

"WTA-2093bf03-1927-4cb8-9d11-657a6a513e3c" = Virtual Villagers 5 - New Believers

"WTA-34b9ed67-6d40-4948-ada0-a21e1536e05c" = Penguins!

"WTA-379de8d1-5380-4720-ac8e-f3427952aad9" = Cradle of Rome 2

"WTA-4fb3d5bd-8c3b-45ea-a361-6910b7e71334" = Polar Bowler

"WTA-56a4757f-7717-46a8-b9d4-6aa4375fb706" = Chronicles of Albian

"WTA-5dfabfe6-a65f-462c-a9da-3676ccca6f5c" = Torchlight

"WTA-61682e8a-6f40-4310-aadd-e0993e264e72" = Zuma's Revenge

"WTA-6be7a793-f50f-48cb-8bcf-1a30f32bc94d" = Plants vs. Zombies - Game of the Year

"WTA-95ce595c-e2ae-4425-8636-bcff5b706e07" = FATE: The Cursed King

"WTA-9ca54ca1-7843-440a-8609-9efaefd6d226" = Mystery of Mortlake Mansion

"WTA-b43f1fc7-aca5-43bc-a15f-13c2afc5f548" = Dora's World Adventure

"WTA-b9a824a8-fb1a-4205-b5a2-7ff0999f6c6d" = Polar Golfer

"WTA-ba59331a-6e77-420b-9140-223651d2b170" = Bejeweled 2 Deluxe

"WTA-c1b2aa57-6381-4d4e-bc8d-cef6f1b76268" = Jewel Match 3

"WTA-cb0411fc-90d9-4f22-a061-b5a90eff44f2" = Governor of Poker 2 Premium Edition

"WTA-d4fe255a-45f7-4016-9f8c-705ce75a59ed" = Chuzzle Deluxe

"WTA-ebd66091-2e52-41ec-bbac-0c068e756474" = Final Drive: Nitro

"WTA-efe8f5d4-9b63-490d-8f21-dd4eb700bde3" = Agatha Christie - Death on the Nile

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-2040635583-2203838970-2645659981-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

========== Last 20 Event Log Errors ==========

[ Application Events ]

Error - 4/21/2013 5:39:22 PM | Computer Name = user-PC | Source = WinMgmt | ID = 10

Description =

Error - 4/21/2013 5:39:28 PM | Computer Name = user-PC | Source = SideBySide | ID = 16842785

Description = Activation context generation failed for "C:\Windows\Installer\{A88E1685-1986-4A86-8E88-5FE1E727D026}\recordingmanager.exe".

Dependent

Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"

could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 4/22/2013 7:32:05 PM | Computer Name = user-PC | Source = WinMgmt | ID = 10

Description =

Error - 4/22/2013 7:32:09 PM | Computer Name = user-PC | Source = SideBySide | ID = 16842785

Description = Activation context generation failed for "C:\Windows\Installer\{A88E1685-1986-4A86-8E88-5FE1E727D026}\recordingmanager.exe".

Dependent

Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"

could not be found. Please use sxstrace.exe for detailed diagnosis.

[ System Events ]

Error - 4/21/2013 5:37:44 PM | Computer Name = user-PC | Source = DCOM | ID = 10010

Description =

Error - 4/22/2013 9:50:44 AM | Computer Name = user-PC | Source = DCOM | ID = 10010

Description =

Error - 4/22/2013 9:50:51 AM | Computer Name = user-PC | Source = Service Control Manager | ID = 7006

Description = The ScRegSetValueExW call failed for FailureActions with the following

error: %%5

< End of report >

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Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    :OTL
    O2 - BHO: (Updater For Verizon Toolbar) - {96673559-e653-4cdc-8923-f89347a952c0} - C:\Program Files (x86)\verizontb\auxi\verizonAu.dll File not found
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    :files
    ipconfig /flushdns /c
    :Commands
    [emptytemp]
    [clearallrestorepoints]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Please post the OTL fix log in your next reply.

Note: A copy of an OTL fix log is saved in a text file at C:\_OTL\MovedFiles

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Maniac,

I ran the Run fix with the quote pasted in. The process took less than a second. I sure hope I did it correctly. The file is below.

Brett

All processes killed

========== OTL ==========

Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{96673559-e653-4cdc-8923-f89347a952c0}\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{96673559-e653-4cdc-8923-f89347a952c0}\ deleted successfully.

Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.

File ptytemp] not found.

File earallrestorepoints] not found.

OTL by OldTimer - Version 3.2.69.0 log created on 04242013_084337

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

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There is a problem with the end of the script. Please run this one again:

:Commands

[emptytemp]

[clearallrestorepoints]

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I ran it again, but I just realized something. I shut off AVG until "next start up". This may have done something. I can rerun it with AVG disabled for 15 minutes if you want.

Please let me know.

Brett

All processes killed

========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 67 bytes

->Flash cache emptied: 56468 bytes

User: Default User

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

->Flash cache emptied: 0 bytes

User: Public

->Temp folder emptied: 0 bytes

User: user

->Temp folder emptied: 4232448 bytes

->Temporary Internet Files folder emptied: 286449365 bytes

->Java cache emptied: 1957970 bytes

->FireFox cache emptied: 43968878 bytes

->Google Chrome cache emptied: 7222393 bytes

->Flash cache emptied: 56997 bytes

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 0 bytes

%systemroot%\System32 .tmp files removed: 0 bytes

%systemroot%\System32 (64bit) .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 1321684 bytes

%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 95403 bytes

RecycleBin emptied: 158960 bytes

Total Files Cleaned = 330.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 04252013_130937

Files\Folders moved on Reboot...

C:\Users\user\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

C:\Users\user\AppData\Local\Temp\MMDUtl.log moved successfully.

C:\Users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

File move failed. C:\Windows\temp\dsiwmis.log scheduled to be moved on reboot.

File move failed. C:\Windows\temp\LMutilps32.log scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

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It seems to be working fine. No more Rundll error and startup is less than 1 minute. Are there any startup operations that you see that I could eliminate? How bad was this thing infected? I'm really curious.

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Are there any startup operations that you see that I could eliminate?

If you want to stop any application, check how to do that here:

http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

There is no anything problem with startup applications at least not malicious.

How bad was this thing infected?

Not so bad at all, just some remnants.

Please run OTL and click on CleanUp button. Next, manually delete Junkware Removal Tool.

Some malware prevention tips:

users.telenet.be/bluepatchy/miekiemoes/prevention.html

Safe surfing! :)

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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