DEmbry

MBAM won't run, Error 372 Failed to load 'vbalGrid' from vbalsgrid6.ocx

4 posts in this topic

Please help:  I have no internet connectivity and have been working on this problem for weeks.  MBAM is installed but Error 372 stops it from running. 

 

I've tried MANY of the prescribed steps I've seen in these forum pages (see below) so am now hoping that someone sees something in the list of things wrong and/or the dds and attach .txt files below and can point me in a helpful direction.  

Please help.  Thank you very very much!!

 

------------------------

 

Symptoms of my system's problems:

 

ipconfig: :"An internal error occurred: The systemt cannot find the file specified. Unable to query host name."

 

"Exception EOle Sys Error in module Skype.exe at 0013CE85.  The RPC server is unavailable"

 

"Error:  Unable to start the Bluetooth stack service"

 

Upon opening .doc or .xls files:  "This document could not be registered.  It will not be possible to create links from other documents to this document."

 

Not able to install hardware devices:  "Unknown"  "Audio Device on High Definition Audio Bus"  "Base System Device"  (three instances)  "PCI Communications Controller"

 

"Windows Recovery Console does not exist."

 

-----------------------------

 

Things I've tried: 

 

1) replaced vbaslgrid6.ocx and related dll files, re-registered them.

 

2) installed and run MBAR, which cleaned two items HKCU\SOFTWARE\CROSSRIDER|215AppVerifier (Adward.GamePlayLab)  &  HKCU\SOFTWARE\CROSSRIDER (Adware.GamePlayLab)

MBAR now runs clean but can't connect so no new db defs are available  (Found and cleaned

 

3) Created and run MBAM Fix.bat

 

4) downloaded and installed the Microsoft Visual Basic Common Controls (update completed)

 

 

dds.txt

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.17.2
Run by Darren at 22:34:49 on 2013-06-03
.
============== Running Processes ================
.
C:\WINDOWS\system32\DTS.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\AtService.exe
C:\WINDOWS\system32\FpLogonServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\Browser Manager\2.6.1125.80\{61d8b74e-8d89-46ff-afa6-33382c54ac73}\browsermngr.exe
C:\QUALCOMM\QDLService\QDLService.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.0.0\ToolbarUpdater.exe
C:\Documents and Settings\All Users\Application Data\Browser Manager\2.6.1125.80\{61d8b74e-8d89-46ff-afa6-33382c54ac73}\browsermngr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\RotateImage\RCIMGDIR.exe
C:\Program Files\Lenovo\VIRTSCRL\virtscrl.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Real\RealPlayer\update\realsched.exe
C:\Program Files\AVG SafeGuard toolbar\vprot.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Documents and Settings\Darren\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Lenovo\Lenovo WUSB\WQ_Tray2.exe
C:\Documents and Settings\Darren\Application Data\Dropbox\bin\Dropbox.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: PodcastBHO Class: {65134FDF-F8A5-4B3D-91D9-CDF273CFD578} - c:\program files\common files\doubletwist\IEPodcastPlugin.dll
BHO: Freecorder Toolbar: {70dd86e8-b5bc-4e4a-9d5c-b6234c24323c} - c:\program files\freecordertoolbar\vmntemplateX.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: {95B7759C-8C7F-4BF1-B163-73684A933233} - <orphaned>
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} -
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: Freecorder Toolbar: {70dd86e8-b5bc-4e4a-9d5c-b6234c24323c} - c:\program files\freecordertoolbar\vmntemplateX.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [Google Update] "c:\documents and settings\darren\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Akamai NetSession Interface] "c:\documents and settings\darren\local settings\application data\akamai\netsession_win.exe"
uRun: [skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [startCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [FingerPrintSoftware] "c:\program files\lenovo fingerprint software\fpapp.exe" \s
mRun: [RotateImage] c:\program files\rotateimage\RCIMGDIR.exe
mRun: [LenovoAutoScrollUtility] c:\program files\lenovo\virtscrl\virtscrl.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Freecorder FLV Service] "c:\program files\freecorder\FLVSrvc.exe" /run
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe"  -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [vProt] "c:\program files\avg safeguard toolbar\vprot.exe"
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Search the Web - c:\program files\sweetim\toolbars\internet explorer\resources\menuext.html
IE: Send to &Bluetooth Device... - c:\program files\thinkpad\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe





TCP: Interfaces\{998D1C91-3CBD-42A0-818D-7830B6C4E6B0} : DHCPNameServer = 209.18.47.61 209.18.47.62
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\15.0.0\ViProtocol.dll
Notify: ATFUS - c:\windows\system32\FpWinLogonNp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: GoToAssist Express Customer - c:\program files\citrix\gotoassist express customer\330\g2ax_winlogon.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\darren\application data\mozilla\firefox\profiles\b6zvgx2r.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\darren\local settings\application data\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\documents and settings\darren\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\15.0.0\npsitesafety.dll
FF - plugin: c:\program files\common files\doubletwist\NPPodcast.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
FF - plugin: c:\windows\system32\adobe\director\np32dsw_1166636.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_169.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
FF - ExtSQL: 2013-05-11 09:43; {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}; c:\program files\mozilla firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
.
---- FIREFOX POLICIES ----
.
.
.
FF - user.js: extensions.claro.tlbrSrchUrl -
FF - user.js: extensions.claro.id - 480198a8000000000000904ce5db1123
FF - user.js: extensions.claro.appId - {C3110516-8EFC-49D6-8B72-69354F332062}
FF - user.js: extensions.claro.instlDay - 15647
FF - user.js: extensions.claro.vrsn - 1.8.3.10
FF - user.js: extensions.claro.vrsni - 1.8.3.10
FF - user.js: extensions.claro_i.vrsnTs - 1.8.3.1020:38:28
FF - user.js: extensions.claro.prtnrId - claro
FF - user.js: extensions.claro.prdct - claro
FF - user.js: extensions.claro.aflt - babsst
FF - user.js: extensions.claro_i.smplGrp - none
FF - user.js: extensions.claro.tlbrId - claro
FF - user.js: extensions.claro.instlRef - sst
FF - user.js: extensions.claro.dfltLng - en
FF - user.js: extensions.claro.excTlbr - false
FF - user.js: extensions.claro.admin - false
.
============= SERVICES / DRIVERS ===============
.
R? ADMonitor;AD Monitor
R? aswVmm;aswVmm
R? avast! Antivirus;avast! Antivirus
R? EverestDriver;Lavalys EVEREST Kernel Driver
R? GoToAssist Express Customer;GoToAssist Express Customer
R? NETwNx32;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows XP 32 Bit
R? Skype C2C Service;Skype C2C Service
S? 5U875UVC;Integrated Camera
S? aswFsBlk;aswFsBlk
S? aswMonFlt;FltMgr
S? aswRvrt;aswRvrt
S? aswSnx;aswSnx
S? aswSP;aswSP
S? ATService;AuthenTec Fingerprint Service
S? ATSwpWDF;AuthenTec TruePrint USB Driver
S? avgtp;avgtp
S? Browser Manager;Browser Manager
S? cpuz135;cpuz135
S? dtsvc;Data Transfer Service
S? e1yexpress;Intel® Gigabit Network Connections Driver
S? FingerprintServer;Fingerprint Server
S? iPodDrv;iPodDrv
S? lenovo.smi;Lenovo System Interface Driver
S? MBAMSwissArmy;MBAMSwissArmy
S? QDLService;Qualcomm Gobi Download Service
S? vToolbarUpdater15.0.0;vToolbarUpdater15.0.0
.
=============== Created Last 30 ================
.
2013-06-04 04:42:03    40776    ----a-w-    c:\windows\system32\drivers\mbamswissarmy.sys
2013-06-04 04:02:45    --------    d-----w-    c:\documents and settings\darren\application data\Malwarebytes
2013-06-04 04:02:30    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-06-04 04:02:08    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-06-03 16:10:29    --------    d-----w-    c:\documents and settings\all users\application data\Malwarebytes' Anti-Malware (portable)
2013-06-03 16:09:57    --------    d-----w-    c:\documents and settings\all users\application data\Malwarebytes
2013-06-03 05:28:29    40960    ----a-w-    c:\windows\system32\SSubTmr6.dll
2013-06-03 05:26:59    491520    ----a-w-    c:\windows\system32\vbalSGrid6.ocx
2013-06-02 19:52:15    --------    d-----w-    c:\documents and settings\darren\application data\ParetoLogic
2013-06-02 19:52:15    --------    d-----w-    c:\documents and settings\darren\application data\DriverCure
2013-06-02 02:22:45    --------    d-----w-    c:\documents and settings\all users\application data\ParetoLogic
2013-06-02 02:22:45    --------    d-----w-    c:\documents and settings\all users\application data\FileCure
2013-05-13 02:01:39    125056    ----a-w-    c:\windows\system32\drivers\SETD.tmp
.
==================== Find3M  ====================
.
2013-05-06 15:10:35    691592    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-05-06 15:10:34    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-04-14 22:57:47    94112    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-04-14 22:57:46    861088    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-04-14 22:57:46    782240    ----a-w-    c:\windows\system32\deployJava1.dll
2013-04-14 22:57:46    143872    ----a-w-    c:\windows\system32\javacpl.cpl
2013-04-01 23:10:08    33624    ----a-w-    c:\windows\system32\drivers\avgtpx86.sys
2013-03-08 08:36:22    293376    ----a-w-    c:\windows\system32\winsrv.dll
2013-03-07 01:32:25    2149888    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-03-07 00:50:30    2028544    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-03-06 22:33:24    765736    ----a-w-    c:\windows\system32\drivers\aswSnx.sys
2013-03-06 22:33:24    49248    ----a-w-    c:\windows\system32\drivers\aswRvrt.sys
2013-03-06 22:33:24    164736    ----a-w-    c:\windows\system32\drivers\aswVmm.sys
2013-03-06 22:33:23    66336    ----a-w-    c:\windows\system32\drivers\aswMonFlt.sys
2013-03-06 22:32:51    41664    ----a-w-    c:\windows\avastSS.scr
.
============= FINISH: 22:35:28.62 ===============

 

 

attach.txt

 

.
==== Installed Programs ======================
.
µTorrent
32 Bit HP CIO Components Installer
Adobe Acrobat 8 Professional - English, FranÁais, Deutsch
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader X (10.1.6)
Adobe Setup
Adobe Shockwave Player 11.6
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
avast! Free Antivirus
AVG SafeGuard toolbar
Bonjour
bProtector for Windows
BufferChm
C4400
C4400_Help
Cards_Calendar_OrderGift_DoMorePlugout
Catalyst Control Center - Branding
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Dutch
CCC Help English
CCC Help French
CCC Help German
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Portuguese
CCC Help Spanish
CCC Help Swedish
Compatibility Pack for the 2007 Office system
Conexant 20561 SmartAudio HD
Copy
CPUID CPU-Z 1.58
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DocProc
DocProcQFolder
doubleTwist
DriversCom
Dropbox
eSupportQFolder
Google Chrome
Google Earth
Google Update Helper
GoToAssist Customer 1.6.0.330
GPBaseService
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB981793)
HP Imaging Device Functions 11.0
HP Photosmart C4400 All-In-One Driver Software 11.0 Rel .3
HP Photosmart Essential 2.5
HP Photosmart Essential 3.0
HP Solution Center 11.0
HP Update
HPPhotoSmartPhotobookWebPack1
HPProductAssistant
IBM ThinkPad Power Management Driver
Integrated Camera Driver Installer Package Ver.1.32.500.0
Intel PROSet Wireless
Intel® Network Connections Drivers
Intel® PROSet/Wireless WiFi Software
iTunes
Java 7 Update 17
Java Auto Updater
K-Lite Codec Pack 4.0.0 (Full)
Lenovo Auto Scroll Utility
Lenovo Fingerprint Software
Lenovo Patch Utility
Lenovo System Interface Driver
Lenovo ThinkVantage Toolbox
Lenovo Wireless USB
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft Office File Validation Add-In
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 20.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
OCR Software by I.R.I.S. 11.0
OpenOffice.org 3.3
PanoStandAlone
PDF Settings
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HiAdvancedSetup

 

I followed the instructions in the video you noted below but also changed permissions in Windows NT Key since Access Denied issues came up there too and many system tools are down.  That was probably a mistake. 

 

Now I can't even log into the machine as myself, nor use Ctrl-Alt-Delete to get the Classic login screen for Administrator login.

 

Any thoughts on how to get into the machine so I can try to at least undo what I did will be appreciated.  Thank you.

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Well it sounds more like the computer is infected then at this point and probably by a rootkit.

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Since you may not be able to post any new logs simply create a post in that new forum and link back to your topic here and someone will assist you as soon as they can.

Start new post here: http://forums.malwarebytes.org/index.php?showforum=7

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http://forums.malwarebytes.org/index.php?showtopic=127955

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