Need help removing rootkit.0access - blue screen running Malwarebytes

2 posts in this topic

I'm having trouble getting rid of  rootkit.0access.

- System has McAfee installed.

- Ran Malwarebytes, detected and quarantined the files

- Used Malware removal toolto remove the virus (mbar)

- Restarted system and everything looked clean. Re-ran Malware byte

- From chrome, went to, clicked on an item and the new browser window popped up to prompt me to install windows.  Ugh, virus is still there!

- Start malwarebytes again, detected the virus but computer bluescreen before scanning is finished.

- Restarted system in safe mode.

- Followed instructions on this forum. attach.txt and dds.txt are attached.




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