msvcr80.dll is missing from your computer...

[duckbill7]

I have paid for about 20 copies of Malware bytes. It is the best you guys are the best I got this error. I am including the logs from the first 3 steps.

 

Attach.txt

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 6/30/2011 8:27:28 PM
System Uptime: 2/4/2014 6:48:17 PM (1 hours ago)
.
Motherboard: Dell Inc. |  | 0YH79Y
Processor: Intel® Core i5-2410M CPU @ 2.30GHz | CPU | 2301/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 581 GiB total, 486.148 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Photosmart C7200 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer:
Name: Photosmart C7200 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart C7200 series
Device ID: ROOT\MULTIFUNCTION\0001
Manufacturer: HP
Name: Photosmart C7200 series
PNP Device ID: ROOT\MULTIFUNCTION\0001
Service:
.
==== System Restore Points ===================
.
RP165: 12/23/2013 9:16:26 AM - Windows Update
RP166: 12/23/2013 11:52:05 PM - Windows Update
RP167: 12/24/2013 8:39:10 AM - Windows Update
RP168: 12/29/2013 10:06:38 AM - Windows Update
RP169: 12/29/2013 5:13:47 PM - Windows Update
RP170: 1/2/2014 11:39:24 PM - Windows Update
RP171: 1/2/2014 11:58:08 PM - Windows Update
RP172: 1/27/2014 1:19:31 PM - Windows Update
RP173: 1/31/2014 7:59:29 PM - Installed Java 7 Update 51
RP174: 2/1/2014 3:00:14 AM - Windows Update
RP175: 2/1/2014 9:30:55 AM - Windows Update
RP176: 2/2/2014 7:06:14 PM - Windows Update
RP177: 2/3/2014 4:56:54 PM - Windows Update
RP178: 2/4/2014 11:41:20 AM - Windows Update
RP179: 2/4/2014 12:26:31 PM - Windows Update
RP180: 2/4/2014 2:30:28 PM - Windows Update
RP181: 2/4/2014 3:12:20 PM - Windows Update
RP182: 2/4/2014 7:03:15 PM - Removed Bonjour
.
==== Installed Programs ======================
.
64 Bit HP CIO Components Installer
Adobe AIR
Adobe Community Help
Adobe Flash Player 12 ActiveX
Adobe Photoshop Elements 9
Adobe Photoshop.com Inspiration Browser
Adobe Reader X (10.1.9) MUI
Advanced Audio FX Engine
AIO_Scan
Amazon Add to Wish List IE Extension 1.2
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BufferChm
C7200
C7200_Help
CANON iMAGE GATEWAY MyCamera Download Plugin
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon Utilities Digital Photo Professional 3.10
Canon Utilities EOS Sample Music
Canon Utilities EOS Utility
Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX
Canon Utilities Movie Uploader for YouTube
Canon Utilities PhotoStitch
Canon Utilities Picture Style Editor
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Citrix Authentication Manager
Citrix Receiver (HDX Flash Redirection)
Citrix Receiver Inside
Citrix Receiver Updater
Citrix Receiver(Aero)
Citrix Receiver(DV)
Copy
Cozi
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Edoc Viewer
Dell Getting Started Guide
Dell Home Systems Service Agreement
Dell Marketplace Webslice IE8
Dell MusicStage
Dell PhotoStage
Dell Stage
Dell Touchpad
Dell VideoStage
Dell Webcam Central
Destinations
DeviceDiscovery
DirectX 9 Runtime
DocProc
Elements 9 Organizer
Elements STI Installer
Fax
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart All-In-One Driver Software 13.0 Rel. 2
HP Photosmart Essential 3.5
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPDiagnosticAlert
HPPhotoGadget
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotosmartEssential
HPProductAssistant
HPSSupply
iCloud
Intel PROSet Wireless
Intel® Control Center
Intel® Management Engine Components
Intel® Processor Graphics
Intel® PROSet/Wireless Software for Bluetooth® Technology
Intel® PROSet/Wireless WiFi Software
Intel® Turbo Boost Technology Monitor 2.0
Intel® Wireless Display
Internet Explorer
iTunes
Java 7 Update 51
Java Auto Updater
Java 6 Update 24 (64-bit)
Java 6 Update 38
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
McAfee AntiVirus Plus
McAfee Security Scan Plus
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Mouse and Keyboard Center
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
MobileMe Control Panel
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My Dell
Network64
OCR Software by I.R.I.S. 13.0
Online Plug-in
PhotoShowExpress
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_Min
Quickset64
QuickTime
RBVirtualFolder64Inst
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Roxio File Backup
Safari
Scan
Search Results Toolbar
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Self-service Plug-in
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Shared C Run-time for x64
Shop for HP Supplies
Skype Click to Call
Skype™ 6.11
SmartWebPrinting
SolutionCenter
Sonic CinePlayer Decoder Pack
Status
SUPERAntiSpyware
Toolbox
TrayApp
TurboTax 2011
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wmdiper
TurboTax 2011 wrapper
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
WebReg
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
2/4/2014 7:02:17 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
2/4/2014 11:44:49 AM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
2/3/2014 11:03:53 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the mfecore service.
2/3/2014 10:06:06 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
2/3/2014 10:06:06 PM, Error: Service Control Manager [7000]  - The Apple Mobile Device service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
2/1/2014 3:31:12 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Intuit Update Service v4 service to connect.
2/1/2014 3:31:12 PM, Error: Service Control Manager [7000]  - The Intuit Update Service v4 service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/31/2014 7:59:00 PM, Error: Service Control Manager [7022]  - The McAfee Home Network service hung on starting.
.
==== End Of File ===========================
 

 

DDS.txt

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16750  BrowserJavaVersion: 10.51.2
Run by beths1 at 19:29:21 on 2014-02-04
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6058.3914 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\McAfee\MSC\McAPExe.exe
C:\Windows\system32\mfevtps.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Windows\system32\taskeng.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
C:\Program Files\Intel\TurboBoost\SignalIslandUi.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Intel\TurboBoost\TurboBoost.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\UI0Detect.exe
C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Common Files\McAfee\Platform\Core\mchost.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll
BHO: Search Results Toolbar: {348bd83c-b2cd-4319-a605-c96bb458dd80} - C:\Program Files (x86)\toolbar2\searchresultsDx.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: ArcadeCandy Games: {AB6BD08C-DB6B-4F02-8A22-4BD343E990FF} - C:\Users\beths\AppData\Local\ArcadeCandy\candyEX.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
TB: Search Results Toolbar: {348bd83c-b2cd-4319-a605-c96bb458dd80} - C:\Program Files (x86)\toolbar2\searchresultsDx.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
dRunOnce: [{91140000-0011-0000-0000-0000000FF1CE}] C:\Windows\System32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
StartupFolder: C:\Users\beths1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\INTEL(~1.LNK - C:\Program Files\Intel\TurboBoost\SignalIslandUi.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {76c5fb99-dd0a-4186-9e75-65d1bf3da283} - C:\Program Files (x86)\Amazon\Add to Wish List IE Extension\run.htm
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll







TCP: NameServer = 192.168.1.1 71.252.0.12
TCP: Interfaces\{2223D198-F139-4A89-AB3D-0EE91166EE4E} : DHCPNameServer = 192.168.1.1 71.252.0.12
TCP: Interfaces\{2B7FBDF1-A31C-4429-B2D2-816E6AA6DAF0} : NameServer = 0.0.0.0
TCP: Interfaces\{4F09FE44-FDCB-4D48-B4C0-3B2C415C13E7} : DHCPNameServer = 192.168.1.1 71.252.0.12
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
x64-Run: [intelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
x64-Run: [bTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [intelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll



x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2011-7-30 782360]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2011-7-30 343696]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-6-23 55856]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2013-5-7 143088]
R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-6 169408]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2011-6-23 98208]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2010-12-14 901184]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2010-12-14 974912]
R2 HomeNetSvc;McAfee Home Network;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-11-27 328928]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2011-8-25 13672]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-11-30 201304]
R2 McAPExe;McAfee AP Service;C:\Program Files\McAfee\MSC\McAPExe.exe [2013-11-27 178048]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-11-27 328928]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-11-27 328928]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-11-27 328928]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-11-27 328928]
R2 mfecore;McAfee Anti-Malware Core;C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [2013-11-27 1017016]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2011-7-30 219272]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2010-8-24 182752]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-6-23 1692480]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-9 3275136]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2010-11-29 16120]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-6-23 2656280]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2010-12-14 1298496]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2010-12-14 58128]
R3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2010-12-14 274432]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2011-7-30 70112]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2012-1-9 176000]
R3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2010-12-14 59904]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-6-23 317440]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2011-7-30 311120]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2011-7-30 519576]
R3 mfencbdc;McAfee Inc. mfencbdc;C:\Windows\System32\drivers\mfencbdc.sys [2013-9-20 390552]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2011-6-23 82432]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2011-6-23 181760]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-23 412264]
R3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]
R3 wdkmd;Intel WiDi KMD;C:\Windows\System32\drivers\WDKMD.sys [2010-12-1 42392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2014-1-27 197704]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2011-6-23 158976]
S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2011-7-30 220528]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe [2013-9-6 288776]
S3 mfencrk;McAfee Inc. mfencrk;C:\Windows\System32\drivers\mfencrk.sys [2013-9-20 95984]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-12-17 340240]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2011-6-23 250984]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-7 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-7-5 1255736]
S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-11-30 201304]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-02-04 19:09:36    --------    d-----w-    C:\Users\beths1\AppData\Local\Google
2014-02-04 00:47:00    --------    d-----w-    C:\Users\beths1\AppData\Local\Apple
2014-02-04 00:36:57    --------    d-----w-    C:\Users\beths1\AppData\Roaming\Malwarebytes
2014-02-04 00:35:26    --------    d-----w-    C:\Users\beths1\AppData\Local\Dell
2014-02-04 00:34:27    --------    d-----w-    C:\Users\beths1\AppData\Roaming\Dell
2014-02-04 00:34:13    --------    d-----w-    C:\Users\beths1\AppData\Roaming\Dell Touch Zone
2014-02-04 00:33:56    --------    d-----w-    C:\Users\beths1\AppData\Local\Apple Computer
2014-02-04 00:33:47    --------    d-----w-    C:\Users\beths1\AppData\Local\Adobe
2014-02-01 01:02:07    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-01-27 18:20:00    --------    d-----w-    C:\8e39efb362fca672506d6dbc65f769
2014-01-27 18:03:18    197704    ----a-w-    C:\Windows\System32\drivers\HipShieldK.sys
2014-01-27 17:41:18    3156480    ----a-w-    C:\Windows\System32\win32k.sys
2014-01-27 17:41:16    53248    ----a-w-    C:\Windows\System32\drivers\usbehci.sys
2014-01-27 17:41:16    325120    ----a-w-    C:\Windows\System32\drivers\usbport.sys
2014-01-27 17:41:15    99840    ----a-w-    C:\Windows\System32\drivers\usbccgp.sys
2014-01-27 17:41:15    7808    ----a-w-    C:\Windows\System32\drivers\usbd.sys
2014-01-27 17:41:15    343040    ----a-w-    C:\Windows\System32\drivers\usbhub.sys
2014-01-27 17:41:15    30720    ----a-w-    C:\Windows\System32\drivers\usbuhci.sys
2014-01-27 17:41:15    25600    ----a-w-    C:\Windows\System32\drivers\usbohci.sys
2014-01-27 17:41:13    376768    ----a-w-    C:\Windows\System32\drivers\netio.sys
2014-01-27 17:33:32    --------    d-----w-    C:\Program Files\McAfee Security Scan
.
==================== Find3M  ====================
.
2014-01-27 22:08:20    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-01-27 22:08:20    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-23 18:26:20    417792    ----a-w-    C:\Windows\SysWow64\WMPhoto.dll
2013-11-23 17:47:34    465920    ----a-w-    C:\Windows\System32\WMPhoto.dll
2013-11-12 02:23:09    2048    ----a-w-    C:\Windows\System32\tzres.dll
2013-11-12 02:07:29    2048    ----a-w-    C:\Windows\SysWow64\tzres.dll
.
============= FINISH: 19:29:51.54 ===============
 

rkill.txt

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 02/05/2014 03:54:37 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

 

Roguekiller

 

RogueKiller V8.8.5 [Feb  3 2014] by Tigzy
mail : tigzyRK<at>gmail<dot>com

Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : beths1 [Admin rights]
Mode : Scan -- Date : 02/05/2014 17:09:34
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 9 ¤¤¤
[DNS][PUM] HKLM\[...]\CCSet\[...]\{2B7FBDF1-A31C-4429-B2D2-816E6AA6DAF0} : NameServer (0.0.0.0 [(Private Address) (XX)]) -> FOUND
[DNS][PUM] HKLM\[...]\CS001\[...]\{2B7FBDF1-A31C-4429-B2D2-816E6AA6DAF0} : NameServer (0.0.0.0 [(Private Address) (XX)]) -> FOUND
[DNS][PUM] HKLM\[...]\CS002\[...]\{2B7FBDF1-A31C-4429-B2D2-816E6AA6DAF0} : NameServer (0.0.0.0 [(Private Address) (XX)]) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 2 ¤¤¤
[V1][sUSP PATH] CandyUpdater.job : C:\Users\beths\AppData\Local\ArcadeCandy\candyUpdater.exe [7] -> FOUND
[V2][sUSP PATH] CandyUpdater : C:\Users\beths\AppData\Local\ArcadeCandy\candyUpdater.exe [7] -> FOUND

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) WDC WD6400BPVT-75HXZT1 +++++
--- User ---
[MBR] 4df54cf6ad27278d4db8a5ca41283439
[bSP] dea9defa67a18cc486b8c709b2ee22f0 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 101 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 208896 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30928896 | Size: 595377 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: (\\.\PHYSICALDRIVE1 @ USB) USB Device +++++
--- User ---
[MBR] e6a33f2fb7ee3f597deaf30f4c717488
[bSP] 71ae509a8ebc53442b91463b43fef533 : MBR Code unknown
Partition table:
0 - [XXXXXX] FAT32 (0x0b) [VISIBLE] Offset (sectors): 2952 | Size: 7448 Mo
User = LL1 ... OK!
Error reading LL2 MBR! ([0x32] The request is not supported. )

Finished : << RKreport[0]_S_02052014_170934.txt >>


 

 

 

 

I would be greatful for any assistance.

 

Thanks

Charlie

 

 

 

 

 

 

 

[AdvancedSetup]

Hello Charlie and

 

This is more than likely an issue with iTunes.  There are quite a few posts on this error recently on the Web and most of them appear to somehow be caused or related to iTunes.

 

Why it's happening in the first place though I'm not sure.  So let me have you run the following just so we don't miss some sort of infection related issue and then we can move on to a fix for this but if possible I would be nice to find out what caused it in the first place.

 

I see here in your log:  RP182: 2/4/2014 7:03:15 PM - Removed Bonjour

 

Did you update or reinstall some software from Apple such as iCloud or iTunes ?

 

 

Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices
• List Users, Partitions and Memory size.
• List Minidump Files
  

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.
 

[duckbill7]

Ron

Sorry I just got home from work.  I removed Bonjour, but it was after whe started getting the error.

 

Here is the log:

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by beths1 (administrator) on 07-02-2014 at 18:21:43
Running from "C:\Users\beths1\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Intel® Centrino® Wireless-N 1030 = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : beths-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : BC-77-37-D7-BE-A6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : BC-77-37-D7-BE-A6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : BC-77-37-D7-BE-A9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030
   Physical Address. . . . . . . . . : BC-77-37-D7-BE-A5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::7974:1667:ed8d:5105%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, February 07, 2014 6:12:11 PM
   Lease Expires . . . . . . . . . . : Saturday, February 08, 2014 6:19:20 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 230455095
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-95-8B-8A-14-FE-B5-B7-0D-F2
   DNS Servers . . . . . . . . . . . : 192.168.1.1
                                       71.252.0.12
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 14-FE-B5-B7-0D-F2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:b3:cba:93ed:7d9d(Preferred)
   Link-local IPv6 Address . . . . . : fe80::b3:cba:93ed:7d9d%22(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4004:802::1001
   74.125.228.97
   74.125.228.100
   74.125.228.110
   74.125.228.103
   74.125.228.101
   74.125.228.98
   74.125.228.104
   74.125.228.96
   74.125.228.102
   74.125.228.99
   74.125.228.105

Pinging google.com [74.125.228.98] with 32 bytes of data:
Reply from 74.125.228.98: bytes=32 time=147ms TTL=250
Reply from 74.125.228.98: bytes=32 time=120ms TTL=250

Ping statistics for 74.125.228.98:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 120ms, Maximum = 147ms, Average = 133ms
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.139.183.24
   98.138.253.109

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=195ms TTL=250
Reply from 98.139.183.24: bytes=32 time=123ms TTL=250

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 123ms, Maximum = 195ms, Average = 159ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...bc 77 37 d7 be a6 ......Microsoft Virtual WiFi Miniport Adapter #2
 15...bc 77 37 d7 be a6 ......Microsoft Virtual WiFi Miniport Adapter
 14...bc 77 37 d7 be a9 ......Bluetooth Device (Personal Area Network)
 11...bc 77 37 d7 be a5 ......Intel® Centrino® Wireless-N 1030
 10...14 fe b5 b7 0d f2 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 22...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.3     40
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    296
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    296
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    296
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    296
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    296
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 22     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 22     58 2001::/32                On-link
 22    306 2001:0:9d38:6abd:b3:cba:93ed:7d9d/128
                                    On-link
 11    296 fe80::/64                On-link
 22    306 fe80::/64                On-link
 22    306 fe80::b3:cba:93ed:7d9d/128
                                    On-link
 11    296 fe80::7974:1667:ed8d:5105/128
                                    On-link
  1    306 ff00::/8                 On-link
 22    306 ff00::/8                 On-link
 11    296 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/06/2014 07:28:33 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (02/05/2014 05:14:55 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 10.0.9200.16750 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1a9c

Start Time: 01cf22bfa856113c

Termination Time: 18

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (02/05/2014 04:45:58 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (02/05/2014 04:04:30 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070571).

Error: (02/05/2014 04:01:43 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (02/05/2014 04:01:42 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (02/05/2014 04:00:36 PM) (Source: ESENT) (User: )
Description: Windows (3436) Windows: The database engine stopped the instance (0) with error (-510).

Error: (02/05/2014 04:00:36 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (02/05/2014 04:00:36 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=3800}. The service will attempt to automatically correct this problem by rebuilding the index.

Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (02/05/2014 04:00:36 PM) (Source: ESENT) (User: )
Description: Windows (3436) Windows: The logfile sequence in "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\" has been halted due to a fatal error.  No further updates are possible for the databases that use this logfile sequence.  Please correct the problem and restart or restore from backup.

System errors:
=============
Error: (02/07/2014 06:13:36 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (02/06/2014 10:21:38 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (02/06/2014 08:25:12 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (02/06/2014 06:53:47 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.

Error: (02/06/2014 06:48:26 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (02/06/2014 06:47:58 PM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}

Error: (02/06/2014 06:47:56 PM) (Source: DCOM) (User: )
Description: 1053VSS{0B5A2C52-3EB9-470A-96E2-6C6D4570E40F}

Error: (02/06/2014 06:47:56 PM) (Source: Service Control Manager) (User: )
Description: The Volume Shadow Copy service failed to start due to the following error:
%%1053

Error: (02/06/2014 06:47:56 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Volume Shadow Copy service to connect.

Error: (02/06/2014 06:47:56 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Microsoft Office Sessions:
=========================
Error: (02/06/2014 07:28:33 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (02/05/2014 05:14:55 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE10.0.9200.167501a9c01cf22bfa856113c18C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (02/05/2014 04:45:58 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (02/05/2014 04:04:30 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070571

Error: (02/05/2014 04:01:43 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (02/05/2014 04:01:42 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (02/05/2014 04:00:36 PM) (Source: ESENT)(User: )
Description: Windows3436Windows: 0-510

Error: (02/05/2014 04:00:36 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

Error: (02/05/2014 04:00:36 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
3800

Error: (02/05/2014 04:00:36 PM) (Source: ESENT)(User: )
Description: Windows3436Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\

CodeIntegrity Errors:
===================================
  Date: 2013-09-08 14:36:02.662
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-08 14:36:02.662
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-08 14:36:02.662
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-29 17:32:58.624
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-29 17:32:58.608
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-29 17:32:58.608
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-13 13:16:10.646
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-13 13:16:10.646
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-13 13:16:10.646
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 7.2.8)
Adobe AIR (Version: 2.7.0.19530)
Adobe Community Help (Version: 3.5.23)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.44)
Adobe Photoshop Elements 9 (Version: 9.0)
Adobe Photoshop.com Inspiration Browser (Version: 3.07)
Adobe Reader X (10.1.9) MUI (Version: 10.1.9)
Advanced Audio FX Engine (Version: 1.12.05)
AIO_Scan (Version: 130.0.365.000)
Amazon Add to Wish List IE Extension 1.2 (Version: 1.2)
Apple Application Support (Version: 3.0)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
BufferChm (Version: 130.0.331.000)
C7200 (Version: 130.0.365.000)
C7200_Help (Version: 100.0.206.000)
CANON iMAGE GATEWAY MyCamera Download Plugin (Version: 3.1.1.2)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.9.0.9)
Canon MOV Decoder (Version: 1.8.0.7)
Canon MOV Encoder (Version: 1.6.0.1)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.7.0.4)
Canon Utilities Digital Photo Professional 3.10 (Version: 3.10.2.0)
Canon Utilities EOS Sample Music (Version: 1.0.0.204)
Canon Utilities EOS Utility (Version: 2.10.2.0)
Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX (Version: 1.0.0.10)
Canon Utilities Movie Uploader for YouTube (Version: 1.2.0.7)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities Picture Style Editor (Version: 1.9.0.0)
Canon Utilities ZoomBrowser EX (Version: 6.7.0.24)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.5.0.9)
Citrix Authentication Manager (Version: 5.1.0.62606)
Citrix Receiver (HDX Flash Redirection) (Version: 14.1.0.0)
Citrix Receiver Inside (Version: 4.1.0.56471)
Citrix Receiver Updater (Version: 4.1.0.56461)
Citrix Receiver(Aero) (Version: 14.1.0.0)
Citrix Receiver(DV) (Version: 14.1.0.0)
Copy (Version: 130.0.428.000)
Cozi (Version: 1.0.4323.24051)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell DataSafe Online (Version: 2.1.19634)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Home Systems Service Agreement (Version: 2.0.0)
Dell Marketplace Webslice IE8 (Version: 8.0)
Dell MusicStage (Version: 1.4.162.0)
Dell PhotoStage (Version: 1.5.0.30)
Dell Stage (Version: 1.4.173.0)
Dell Touchpad (Version: 7.1207.101.225)
Dell VideoStage (Version: 1.1.1.1408)
Dell Webcam Central (Version: 2.00.46)
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.465.000)
DirectX 9 Runtime (Version: 1.00.0000)
DocProc (Version: 13.0.0.0)
Elements 9 Organizer (Version: 9.0)
Elements STI Installer (Version: 1.0)
ERUNT 1.1j
Fax (Version: 130.0.418.000)
Google Chrome (Version: 32.0.1700.107)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4805.320)
Google Update Helper (Version: 1.3.22.3)
GPBaseService2 (Version: 130.0.371.000)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Photosmart All-In-One Driver Software 13.0 Rel. 2 (Version: 13.0)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.005.000.002)
HPDiagnosticAlert (Version: 1.00.0000)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabel_PaperLabel (Version: 2.04.0000)
HPPhotoSmartDiscLabel_PrintOnDisc (Version: 2.04.0000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
hpphotosmartdisclabelplugin (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
iCloud (Version: 3.1.0.40)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2342)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 1.0.1.0489)
Intel® PROSet/Wireless WiFi Software (Version: 14.00.1000)
Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)
Intel® Wireless Display
Intel® Wireless Display (Version: 2.0.27.0)
Internet Explorer (Version: 8)
iTunes (Version: 11.1.3.8)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Java 6 Update 24 (64-bit) (Version: 6.0.240)
Java 6 Update 38 (Version: 6.0.380)
Junk Mail filter update (Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 130.0.374.000)
McAfee AntiVirus Plus (Version: 12.8.856)
McAfee Security Scan Plus (Version: 3.8.130.10)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Mouse and Keyboard Center (Version: 2.1.177.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (Version: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
MobileMe Control Panel (Version: 3.1.8.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
My Dell (Version: 3.4.6422.14)
Network64 (Version: 130.0.572.000)
Network64 (Version: 140.0.221.000)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
Online Plug-in (Version: 14.1.0.0)
PhotoShowExpress (Version: 2.0.063)
PS_AIO_02_ProductContext (Version: 130.0.365.000)
PS_AIO_02_Software (Version: 130.0.365.000)
PS_AIO_02_Software_Min (Version: 130.0.365.000)
Quickset64 (Version: 11.0.15)
QuickTime (Version: 7.74.80.86)
RBVirtualFolder64Inst (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.6267)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Safari (Version: 5.34.57.2)
Scan (Version: 13.0.0.0)
Search Results Toolbar (Version: 1.0.0.12)
Self-service Plug-in (Version: 4.1.0.41738)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Shared C Run-time for x64 (Version: 10.0.0)
Shop for HP Supplies (Version: 13.0)
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.11 (Version: 6.11.102)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Status (Version: 130.0.469.000)
SUPERAntiSpyware (Version: 5.6.1020)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.422.000)
TurboTax 2011
TurboTax 2011 WinPerFedFormset (Version: 011.000.2894)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0463)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0214)
TurboTax 2011 wmdiper (Version: 011.000.1467)
TurboTax 2011 wrapper (Version: 011.000.0121)
UnloadSupport (Version: 11.0.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
WebReg (Version: 130.0.132.017)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)

========================= Devices: ================================

Name: Photosmart C7200 series
Description: Photosmart C7200 series
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Photosmart C7200 series
Description: Photosmart C7200 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 6058.17 MB
Available physical RAM: 3221.93 MB
Total Pagefile: 12114.52 MB
Available Pagefile: 9031 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977.55 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:581.42 GB) (Free:486.1 GB) NTFS

========================= Users: ========================================

User accounts for \\BETHS-PC

Administrator            beths                    beths1                  
charlie1                 Guest                   

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

[AdvancedSetup]

Sorry for the delay - lost track of your topic and you did not reply back to update it.   If you still need help please review the following.

 

Please see the following link with information on this MSVCR80.dll issue
iTunes update (v.11.1.4.62) installation problems (services, MSVCR80.dll issues)
 

 

Thanks

[AdvancedSetup]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.