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frankmcatee

Hijack.ControlPanel Style

7 posts in this topic

I received this error and another that stated Heuristics.reserved.Word.Expoloit.

Malware bytes scanned and deleted them... but the user that I support and I would like to know what this malware "does" to your PC.

What is it's intended purpose? Besides frustrating the user?

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It a heuristic hit on something that was using a known exploit. There is nothing there that specifically says what malware it was, so we can't really say what the does.

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It a heuristic hit on something that was using a known exploit. There is nothing there that specifically says what malware it was, so we can't really say what the does.

If he gets the virus again and I am able to get a Hijack this log... would that tell you?

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If he gets the virus again and I am able to get a Hijack this log... would that tell you?

We'd have to have a copy of the malicious file to be able to say what it does, but since I'm not part of the research team I can't really guarantee that I would be able to tell you what it did.

You can always upload it to VirusTotal, and see if other security software detects it. Sometimes that can give you a clue as to what type of malware it is.

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It would seem that the virus attaches itself somehow to the installation of Windows Update agent as when Malwarebytes cleans the malware Windows updates stop working. I then have to go through and do the following to get updates to work again:

Open a Command Prompt and forced a re-install of the Windows Update Agent with the following command:

C:\WUAGENT\WindowsUpdateAgent30-x86.exe /wuforce

Attempt to download and install the Windows Updates again.

Malwarebytes may need/want to look at their clean up procedure regarding this as it actually opens up a huge vulnerabiltiy with Windows Updates not being installed...

Can you send this issue to your team please?

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I will send the Hijack this log. Not sure what else I can send you.

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