Robar1 Posted July 31, 2014 ID:861114 Share Posted July 31, 2014 Hi,My laptop has a few issues that I have been trying to work out. I have installed MBAM. When I open the program it starts up ok. When I click to update the database the screen changes and then I get a message that the Malwarebytes has stopped working. It does the same thing if I click scan now. Then it says the program must close. I have uninstalled MBAM, used the clean program 2x (following the directions), downloaded MBAM from the MB site. Turned off virus protection/firewall/windows defender and re-installed. I get the exact same issue. I CAN run MBAM in safe-mode only if there is NO networking. I have tried Chameleon and no luck there either. Chameleon starts, dos box opens...I get a message that it failed to determine the database, push any key to continue, then it starts to scan and the scans all stop at some point. Help please? I am running Windows 7, 64 Bit. Thanks. Link to post Share on other sites More sharing options...
Firefox Posted July 31, 2014 ID:861116 Share Posted July 31, 2014 Hello and Lets get some logs to give to the developers to see if we can tell what's happening... Create a Full Crash Dump using Sysinternals Process Explorer:Please download Sysinternals Process Explorer from here and save it to your desktop.Note: If using Windows Vista or Windows 7 then you also need to do the following:Right-click on ProcExp.exe and select PropertiesClick on the Compatibility tabUnder Privilege Level check the box next to Run this program as an administratorClick on Apply then click OKDouble-click ProcExp.exe to run it.Once the crash happens, leave the error window open and find mbam.exe in the process list in Process Explorer and right-click on it and hover your mouse over Create Dump and select Create Full Dump...Save the mbam.dmp file to your desktop and close Process ExplorerRight-click on the mbam.dmp file you just created and hover your mouse over Send To and select Compressed (zipped) FolderAttach the ZIP file you just created to your next reply if it is small enough. If it isn't then please upload it to a file sharing service such as WeTransfer and provide the download link for the file in your next reply Upload File(s) to WeTransfer:Visit WeTransfer.comClick on I Agree Click on the icon on the lower left indicated in the below image Select the Link option Click on +Add Files Browse to the location of the file and double-click on it or click once on it and select Open Click on Transfer Once the transfer completes, click on Copy link Once you receive the Copied! message as indicated below, paste the link into your next reply Link to post Share on other sites More sharing options...
Robar1 Posted July 31, 2014 Author ID:861125 Share Posted July 31, 2014 Here is the file. Thanks Link to post Share on other sites More sharing options...
Robar1 Posted August 1, 2014 Author ID:861127 Share Posted August 1, 2014 Ok, try this.http://we.tl/cvP242s7Gw Link to post Share on other sites More sharing options...
Firefox Posted August 1, 2014 ID:861151 Share Posted August 1, 2014 Robar1 thank you for that crash dump... now lets see if we can get it working for you.... Let's try this first....Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2xIf that does not correct the issue, then please read the following and post back the 3 requested logs - Diagnostic Logs (the three files should be CheckResults.txt, FRST.txt and Addition.txt)NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their SolutionsThank You, Firefox Link to post Share on other sites More sharing options...
Robar1 Posted August 1, 2014 Author ID:861162 Share Posted August 1, 2014 Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 31-07-2014 02Ran by Robert (administrator) on ROBERTSDELL on 31-07-2014 23:13:02Running from C:\Users\Robert.Bob-PC\DesktopPlatform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)Internet Explorer Version 10Boot Mode: Normal The only official download link for FRST:Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ Download link from any site other than Bleeping Computer is unpermitted or outdated.See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Microsoft Corporation) C:\WINDOWS\System32\wlanext.exe(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe(McAfee, Inc.) C:\WINDOWS\System32\mfevtps.exe() C:\Program Files\pcmax\pcmax.exe(McAfee, Inc.) C:\Program Files\McAfee\MSC\McAPExe.exe(McAfee, Inc.) C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe(McAfee, Inc.) C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe(McAfee, Inc.) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe(Dell Inc.) C:\Program Files\Dell\QuickSet\quickset.exe(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe() C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe(SupportSoft, Inc.) C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe(Creative Technology Ltd) C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe() C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe(McAfee, Inc.) C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe(McAfee, Inc.) C:\Program Files\McAfee.com\Agent\mcupdate.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10144288 2010-04-13] (Realtek Semiconductor)HKLM\...\Run: [QuickSet] => C:\Program Files\Dell\QuickSet\QuickSet.exe [3203440 2010-04-06] (Dell Inc.)HKLM\...\Run: [bCSSync] => C:\Program Files\Microsoft Office\Office14\BCSSync.exe [112512 2010-01-21] (Microsoft Corporation)HKLM\...\Run: [synTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [3023600 2013-02-26] (Synaptics Incorporated)HKLM\...\Run: [pcreg] => C:\Program Files\pcmax\service.exe [79088 2014-05-29] ()HKLM-x32\...\Run: [startCCC] => c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2010-01-22] (Advanced Micro Devices, Inc.)HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-10-23] (Apple Inc.)HKLM-x32\...\Run: [EEventManager] => C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe [673616 2009-04-07] (SEIKO EPSON CORPORATION)HKLM-x32\...\Run: [Desktop Disc Tool] => C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe [498160 2009-10-15] ()HKLM-x32\...\Run: [dellsupportcenter] => c:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe [206064 2009-05-21] (SupportSoft, Inc.)HKLM-x32\...\Run: [Dell Webcam Central] => C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe [409744 2009-06-24] (Creative Technology Ltd)HKLM-x32\...\Run: [Dell DataSafe Online] => C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe [1807680 2010-02-09] ()HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-09-13] (Apple Inc.)HKLM-x32\...\Run: [mcpltui_exe] => C:\Program Files\McAfee.com\Agent\mcagent.exe [537992 2014-04-25] (McAfee, Inc.)HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2014-01-17] (Apple Inc.)HKLM-x32\...\Run: [pcreg] => C:\Program Files\pcmax\service.exe [79088 2014-05-29] ()HKLM-x32\...\Run: [syncios device service] => C:\Program Files (x86)\Syncios\SynciosDeviceService.exeHKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [256896 2014-07-11] (Oracle Corporation)Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]HKLM\...\Policies\Explorer: [NoControlPanel] 0HKLM\...\Policies\Explorer: [NoFolderOptions] 0HKLM\...\Policies\Explorer: [HideSCAHealth] 1HKU\.DEFAULT\...\RunOnce: [sPReview] => C:\Windows\System32\SPReview\SPReview.exe [301568 2013-09-17] (Microsoft Corporation)HKU\S-1-5-21-1588845632-3782551119-251524606-1001\...\Run: [Epson_Home] => C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIFJA.EXE [223232 2009-01-26] (SEIKO EPSON CORPORATION)HKU\S-1-5-21-1588845632-3782551119-251524606-1001\...\Run: [EPSON WorkForce 610 Series] => C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIFJA.EXE [223232 2009-01-26] (SEIKO EPSON CORPORATION)HKU\S-1-5-21-1588845632-3782551119-251524606-1001\...\Run: [EPSON WorkForce 610 Series (Copy 1)] => C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIFJA.EXE [223232 2009-01-26] (SEIKO EPSON CORPORATION)HKU\S-1-5-21-1588845632-3782551119-251524606-1001\...\Run: [pcreg] => C:\Program Files\pcmax\service.exe [79088 2014-05-29] ()HKU\S-1-5-21-1588845632-3782551119-251524606-1001\...\Policies\Explorer: [HideSCAHealth] 1HKU\S-1-5-21-1588845632-3782551119-251524606-1001\...\Policies\Explorer: [NoFolderOptions] 0HKU\S-1-5-21-1588845632-3782551119-251524606-1001\...\Policies\Explorer: [NoControlPanel] 0HKU\S-1-5-21-1588845632-3782551119-251524606-1001\...\MountPoints2: {14d3722f-27aa-11e3-91a7-f04da26a1446} - E:\TL_Bootstrap.exeIFEO\DatamngrCoordinator.exe: [Debugger] tasklist.exeStartup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnkShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnkShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)Startup: C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnkShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)Startup: C:\Users\Kay\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnkShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)Startup: C:\Users\Kay.ROBERTSDELL\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnkShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)ShellIconOverlayIdentifiers: DropboxExt1 -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => No FileShellIconOverlayIdentifiers: DropboxExt2 -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => No FileShellIconOverlayIdentifiers: DropboxExt3 -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => No FileShellIconOverlayIdentifiers: DropboxExt4 -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => No File ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blankHKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blankHKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blankSearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKCU - DefaultScope {9B55313B-FC7B-4A23-8326-43B8D9D4BD41} URL = SearchScopes: HKCU - {79B53CFD-A739-4695-90FA-970BC75B1839} URL = SearchScopes: HKCU - {9B55313B-FC7B-4A23-8326-43B8D9D4BD41} URL = BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)BHO: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} -> No FileBHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)BHO-x32: Windows Live Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No FileHandler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - No FileHandler-x32: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll (McAfee, Inc.)Filter-x32: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll (McAfee, Inc.)Tcpip\Parameters: [DhcpNameServer] 192.168.1.1 FireFox:========FF Plugin: @java.com/JavaPlugin - C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)FF Plugin: @mcafee.com/MSC,version=10 - c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL ()FF Plugin: @microsoft.com/GENUINE - disabled No FileFF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)FF Plugin-x32: @Apple.com/iTunes,version=1.0 - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()FF Plugin-x32: @Google.com/GoogleEarthPlugin - C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)FF Plugin-x32: @java.com/DTPlugin,version=10.65.2 - C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)FF Plugin-x32: @java.com/JavaPlugin,version=10.65.2 - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)FF Plugin-x32: @mcafee.com/MSC,version=10 - c:\PROGRA~2\mcafee\msc\NPMCSN~1.DLL ()FF Plugin-x32: @mcafee.com/MVT - C:\Program Files (x86)\McAfee\Supportability\MVT\NPMVTPlugin.dll (McAfee, Inc.)FF Plugin-x32: @microsoft.com/GENUINE - disabled No FileFF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8081.0709 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)FF Plugin-x32: @tools.google.com/Google Update;version=3 - C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)FF Plugin-x32: @tools.google.com/Google Update;version=9 - C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.) Chrome: =======CHR HomePage: https://www.yahoo.com/CHR StartupUrls: "hxxp://google.com/"CHR Extension: (Google Drive) - C:\Users\Robert.Bob-PC\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-07-27]CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Robert.Bob-PC\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-07-30]CHR Extension: (YouTube) - C:\Users\Robert.Bob-PC\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-07-27]CHR Extension: (Google Search) - C:\Users\Robert.Bob-PC\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-07-27]CHR Extension: (Google Wallet) - C:\Users\Robert.Bob-PC\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09-16]CHR Extension: (Gmail) - C:\Users\Robert.Bob-PC\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-07-27] ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) S4 DockLoginService; C:\Program Files\Dell\DellDock\DockLogin.exe [155648 2009-06-09] (Stardock Corporation) [File not signed]R2 HomeNetSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)S2 KMService; C:\Windows\SysWOW64\srvany.exe [8192 2014-05-15] () [File not signed]R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1809720 2014-05-12] (Malwarebytes Corporation)R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [860472 2014-05-12] (Malwarebytes Corporation)R2 McAPExe; C:\Program Files\McAfee\MSC\McAPExe.exe [178528 2014-04-25] (McAfee, Inc.)R2 McNaiAnn; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)S3 McODS; C:\Program Files\McAfee\VirusScan\mcods.exe [602944 2013-08-02] (McAfee, Inc.)R2 mcpltsvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)R2 McProxy; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)R2 mfecore; C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [1041192 2014-03-18] (McAfee, Inc.)R2 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [219752 2014-04-03] (McAfee, Inc.)R2 mfevtp; C:\Windows\system32\mfevtps.exe [189912 2014-04-03] (McAfee, Inc.)R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2009-05-14] (Hewlett-Packard) [File not signed]R2 pcmaxservice; C:\Program Files\pcmax\pcmax.exe [241344 2014-05-29] ()R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2009-05-14] (Hewlett-Packard) [File not signed]S2 SupraSavingsService64; C:\Program Files (x86)\48A0C3FC-2898-45E4-B2B9-147D27D29D45\SupraSavingsService64.exe [172544 2014-06-25] () [File not signed] ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) S3 cfwids; C:\Windows\System32\drivers\cfwids.sys [70592 2014-04-03] (McAfee, Inc.)R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-05-12] (Malwarebytes Corporation)R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [122584 2014-07-31] (Malwarebytes Corporation)R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-05-12] (Malwarebytes Corporation)R3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [177544 2014-04-03] (McAfee, Inc.)R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [311856 2014-04-03] (McAfee, Inc.)R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [522360 2014-04-03] (McAfee, Inc.)R0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [784760 2014-04-03] (McAfee, Inc.)R3 mfencbdc; C:\Windows\System32\DRIVERS\mfencbdc.sys [441264 2014-03-18] (McAfee, Inc.)S3 mfencrk; C:\Windows\System32\DRIVERS\mfencrk.sys [96592 2014-03-18] (McAfee, Inc.)R0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [346760 2014-04-03] (McAfee, Inc.)R2 TurboB; C:\Windows\System32\DRIVERS\TurboB.sys [13784 2009-11-02] ()S3 vzandnetdiag; C:\Windows\System32\DRIVERS\lgvzandnetdiag64.sys [29696 2013-05-06] (LG Electronics Inc.)S3 vzandnetmodem; C:\Windows\System32\DRIVERS\lgvzandnetmdm64.sys [36864 2013-05-06] (LG Electronics Inc.)S3 vzandnetndis; C:\Windows\System32\DRIVERS\lgvzandnetndis64.sys [94208 2013-07-06] (LG Electronics Inc.)S1 netfilter64; system32\drivers\netfilter64.sys [X] ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2014-07-31 23:13 - 2014-07-31 23:13 - 00019305 _____ () C:\Users\Robert.Bob-PC\Desktop\FRST.txt2014-07-31 23:12 - 2014-07-31 23:13 - 00000000 ____D () C:\FRST2014-07-31 23:12 - 2014-07-31 23:12 - 02094080 _____ (Farbar) C:\Users\Robert.Bob-PC\Downloads\FRST64.exe2014-07-31 23:12 - 2014-07-31 23:12 - 02094080 _____ (Farbar) C:\Users\Robert.Bob-PC\Desktop\FRST64.exe2014-07-31 23:07 - 2014-07-31 23:07 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys2014-07-31 23:07 - 2014-07-31 23:07 - 00001104 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk2014-07-31 23:07 - 2014-07-31 23:07 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware2014-07-31 23:07 - 2014-07-31 23:07 - 00000000 ____D () C:\ProgramData\Malwarebytes2014-07-31 23:07 - 2014-07-31 23:07 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware2014-07-31 23:07 - 2014-05-12 07:26 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys2014-07-31 23:07 - 2014-05-12 07:26 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys2014-07-31 23:07 - 2014-05-12 07:25 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys2014-07-31 23:05 - 2014-07-31 23:05 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Robert.Bob-PC\Desktop\mbam-setup-2.0.2.1012.exe2014-07-31 23:04 - 2014-07-31 23:05 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Robert.Bob-PC\Downloads\mbam-setup-2.0.2.1012.exe2014-07-31 22:44 - 2014-07-31 22:44 - 00321848 _____ (Malwarebytes Corporation) C:\Users\Robert.Bob-PC\Desktop\mbam-clean-2.1.1.1001 (1).exe2014-07-31 22:43 - 2014-07-31 22:44 - 00321848 _____ (Malwarebytes Corporation) C:\Users\Robert.Bob-PC\Downloads\mbam-clean-2.1.1.1001 (1).exe2014-07-31 19:45 - 2014-07-31 19:45 - 44432855 _____ () C:\Users\Robert.Bob-PC\Downloads\mbam.zip2014-07-31 19:43 - 2014-07-31 19:43 - 44432855 _____ () C:\Users\Robert.Bob-PC\Desktop\mbam.zip2014-07-31 19:42 - 2014-07-31 19:42 - 129157117 _____ () C:\Users\Robert.Bob-PC\Desktop\mbam.dmp2014-07-31 19:38 - 2014-07-31 19:37 - 02925760 _____ (Sysinternals - www.sysinternals.com) C:\Users\Robert.Bob-PC\Desktop\procexp.exe2014-07-31 19:37 - 2014-07-31 19:37 - 02925760 _____ (Sysinternals - www.sysinternals.com) C:\Users\Robert.Bob-PC\Downloads\procexp.exe2014-07-31 10:48 - 2014-07-31 23:01 - 00000000 ____D () C:\ProgramData\Malwarebytes' Anti-Malware (portable)2014-07-31 10:47 - 2014-07-31 11:14 - 00000000 ____D () C:\Users\Robert.Bob-PC\Desktop\mbar2014-07-31 10:47 - 2014-07-31 10:47 - 14349744 _____ (Malwarebytes Corp.) C:\Users\Robert.Bob-PC\Downloads\mbar-1.07.0.1012.exe2014-07-31 10:42 - 2014-07-31 10:45 - 00002040 _____ () C:\Users\Robert.Bob-PC\Desktop\Rkill.txt2014-07-31 10:42 - 2014-07-31 10:42 - 01942776 _____ (Bleeping Computer, LLC) C:\Users\Robert.Bob-PC\Downloads\rkill.exe2014-07-30 23:30 - 2014-07-30 23:30 - 00778152 _____ (AirInstaller ) C:\Users\Robert.Bob-PC\Downloads\AdobeFlashPlayer.exe2014-07-27 21:07 - 2014-07-27 21:07 - 00321848 _____ (Malwarebytes Corporation) C:\Users\Robert.Bob-PC\Downloads\mbam-clean-2.1.1.1001.exe2014-07-27 19:30 - 2014-07-27 19:31 - 00000000 ____D () C:\Users\Robert.Bob-PC\Desktop\New folder (2)2014-07-27 19:30 - 2014-07-27 19:30 - 04872677 _____ () C:\Users\Robert.Bob-PC\Downloads\mbam-chameleon-3.1.4.0.zip2014-07-27 16:57 - 2014-07-27 16:57 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Robert.Bob-PC\Downloads\Bobo.exe2014-07-27 16:44 - 2014-07-27 16:44 - 00002257 _____ () C:\Users\Public\Desktop\Google Chrome.lnk2014-07-27 16:44 - 2014-07-27 16:44 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome2014-07-27 16:42 - 2014-07-27 16:42 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job2014-07-27 16:08 - 2014-06-17 22:18 - 00692736 _____ (Microsoft Corporation) C:\Windows\system32\osk.exe2014-07-27 16:08 - 2014-06-17 21:51 - 00646144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\osk.exe2014-07-27 16:08 - 2014-06-17 21:10 - 03157504 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys2014-07-27 16:07 - 2014-06-18 22:12 - 02239488 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll2014-07-27 16:07 - 2014-06-18 22:12 - 01366528 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll2014-07-27 16:07 - 2014-06-18 22:12 - 00051712 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe2014-07-27 16:07 - 2014-06-18 22:11 - 19277312 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll2014-07-27 16:07 - 2014-06-18 22:11 - 00197120 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll2014-07-27 16:07 - 2014-06-18 22:11 - 00097792 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll2014-07-27 16:07 - 2014-06-18 22:10 - 15369728 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll2014-07-27 16:07 - 2014-06-18 22:10 - 03959296 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll2014-07-27 16:07 - 2014-06-18 22:10 - 02650624 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll2014-07-27 16:07 - 2014-06-18 22:10 - 00855552 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll2014-07-27 16:07 - 2014-06-18 22:10 - 00603136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll2014-07-27 16:07 - 2014-06-18 22:10 - 00526336 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll2014-07-27 16:07 - 2014-06-18 22:10 - 00452096 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll2014-07-27 16:07 - 2014-06-18 22:10 - 00281600 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll2014-07-27 16:07 - 2014-06-18 22:10 - 00255488 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll2014-07-27 16:07 - 2014-06-18 22:10 - 00136704 _____ (Microsoft Corporation) C:\Windows\system32\iesysprep.dll2014-07-27 16:07 - 2014-06-18 22:10 - 00067072 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll2014-07-27 16:07 - 2014-06-18 22:10 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll2014-07-27 16:07 - 2014-06-18 22:10 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll2014-07-27 16:07 - 2014-06-18 22:09 - 01508864 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl2014-07-27 16:07 - 2014-06-18 20:53 - 14368768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll2014-07-27 16:07 - 2014-06-18 20:53 - 01766400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll2014-07-27 16:07 - 2014-06-18 20:53 - 01141760 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll2014-07-27 16:07 - 2014-06-18 20:53 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll2014-07-27 16:07 - 2014-06-18 20:53 - 00163840 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll2014-07-27 16:07 - 2014-06-18 20:53 - 00080896 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll2014-07-27 16:07 - 2014-06-18 20:52 - 13732352 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll2014-07-27 16:07 - 2014-06-18 20:52 - 02863616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll2014-07-27 16:07 - 2014-06-18 20:52 - 02051072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll2014-07-27 16:07 - 2014-06-18 20:52 - 01440768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl2014-07-27 16:07 - 2014-06-18 20:52 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll2014-07-27 16:07 - 2014-06-18 20:52 - 00391168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll2014-07-27 16:07 - 2014-06-18 20:52 - 00357888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll2014-07-27 16:07 - 2014-06-18 20:52 - 00226816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll2014-07-27 16:07 - 2014-06-18 20:52 - 00226816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll2014-07-27 16:07 - 2014-06-18 20:52 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll2014-07-27 16:07 - 2014-06-18 20:52 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll2014-07-27 16:07 - 2014-06-18 20:52 - 00039936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll2014-07-27 16:07 - 2014-06-18 20:52 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll2014-07-27 16:07 - 2014-06-18 20:33 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb2014-07-27 16:07 - 2014-06-18 20:30 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb2014-07-27 16:07 - 2014-06-18 19:37 - 00089600 _____ (Microsoft Corporation) C:\Windows\system32\RegisterIEPKEYs.exe2014-07-27 16:07 - 2014-06-18 19:34 - 00071680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe2014-07-27 16:07 - 2014-05-30 02:45 - 00497152 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\afd.sys2014-07-27 16:06 - 2014-06-05 10:45 - 01460736 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll2014-07-27 16:06 - 2014-06-05 10:26 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll2014-07-27 16:06 - 2014-06-05 10:25 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll2014-07-27 16:05 - 2014-06-06 06:10 - 00624128 _____ (Microsoft Corporation) C:\Windows\system32\qedit.dll2014-07-27 16:05 - 2014-06-06 05:44 - 00509440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qedit.dll2014-07-27 16:04 - 2014-04-24 22:34 - 00801280 _____ (Microsoft Corporation) C:\Windows\system32\usp10.dll2014-07-27 16:04 - 2014-04-24 22:06 - 00626688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\usp10.dll2014-07-27 16:04 - 2014-04-04 22:47 - 01903552 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tcpip.sys2014-07-27 16:04 - 2014-04-04 22:47 - 00288192 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\FWPKCLNT.SYS2014-07-27 16:04 - 2014-03-26 10:44 - 02002432 _____ (Microsoft Corporation) C:\Windows\system32\msxml6.dll2014-07-27 16:04 - 2014-03-26 10:44 - 01882112 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll2014-07-27 16:04 - 2014-03-26 10:41 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml6r.dll2014-07-27 16:04 - 2014-03-26 10:41 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll2014-07-27 16:04 - 2014-03-26 10:27 - 01389056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml6.dll2014-07-27 16:04 - 2014-03-26 10:27 - 01237504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll2014-07-27 16:04 - 2014-03-26 10:25 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml6r.dll2014-07-27 16:04 - 2014-03-26 10:25 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3r.dll2014-07-27 16:04 - 2013-11-26 07:40 - 00376768 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\netio.sys2014-07-27 16:02 - 2014-03-24 22:43 - 14175744 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll2014-07-27 16:02 - 2014-03-24 22:09 - 12874240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll2014-07-27 16:02 - 2014-03-04 05:47 - 05550016 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe2014-07-27 16:02 - 2014-03-04 05:44 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll2014-07-27 16:02 - 2014-03-04 05:44 - 00722944 _____ (Microsoft Corporation) C:\Windows\system32\objsel.dll2014-07-27 16:02 - 2014-03-04 05:44 - 00424960 _____ (Microsoft Corporation) C:\Windows\system32\KernelBase.dll2014-07-27 16:02 - 2014-03-04 05:44 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll2014-07-27 16:02 - 2014-03-04 05:44 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll2014-07-27 16:02 - 2014-03-04 05:43 - 00455168 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe2014-07-27 16:02 - 2014-03-04 05:20 - 03969984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe2014-07-27 16:02 - 2014-03-04 05:20 - 03914176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe2014-07-27 16:02 - 2014-03-04 05:17 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll2014-07-27 16:02 - 2014-03-04 05:17 - 00538112 _____ (Microsoft Corporation) C:\Windows\SysWOW64\objsel.dll2014-07-27 16:02 - 2014-03-04 05:17 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll2014-07-27 16:01 - 2014-04-11 22:22 - 00155072 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys2014-07-27 16:01 - 2014-04-11 22:22 - 00095680 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys2014-07-27 16:01 - 2014-04-11 22:19 - 00136192 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll2014-07-27 16:01 - 2014-04-11 22:19 - 00031232 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe2014-07-27 16:01 - 2014-04-11 22:19 - 00029184 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll2014-07-27 16:01 - 2014-04-11 22:19 - 00028160 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll2014-07-27 16:01 - 2014-03-04 05:44 - 00340992 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll2014-07-27 16:01 - 2014-03-04 05:44 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll2014-07-27 16:01 - 2014-03-04 05:44 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\wincredprovider.dll2014-07-27 16:01 - 2014-03-04 05:43 - 00057344 _____ (Microsoft Corporation) C:\Windows\system32\cngprovider.dll2014-07-27 16:01 - 2014-03-04 05:43 - 00056832 _____ (Microsoft Corporation) C:\Windows\system32\adprovider.dll2014-07-27 16:01 - 2014-03-04 05:43 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\capiprovider.dll2014-07-27 16:01 - 2014-03-04 05:43 - 00052736 _____ (Microsoft Corporation) C:\Windows\system32\dpapiprovider.dll2014-07-27 16:01 - 2014-03-04 05:43 - 00044544 _____ (Microsoft Corporation) C:\Windows\system32\dimsroam.dll2014-07-27 16:01 - 2014-03-04 05:43 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll2014-07-27 16:01 - 2014-03-04 05:17 - 00247808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll2014-07-27 16:01 - 2014-03-04 05:17 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll2014-07-27 16:01 - 2014-03-04 05:17 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll2014-07-27 16:01 - 2014-03-04 05:17 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cngprovider.dll2014-07-27 16:01 - 2014-03-04 05:17 - 00049664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adprovider.dll2014-07-27 16:01 - 2014-03-04 05:17 - 00048128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\capiprovider.dll2014-07-27 16:01 - 2014-03-04 05:17 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dpapiprovider.dll2014-07-27 16:01 - 2014-03-04 05:17 - 00036864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dimsroam.dll2014-07-27 16:01 - 2014-03-04 05:17 - 00035328 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wincredprovider.dll2014-07-27 16:01 - 2014-03-04 05:17 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll2014-07-27 16:01 - 2014-03-04 05:16 - 00274944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KernelBase.dll2014-07-27 15:52 - 2014-07-27 15:52 - 00272808 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe2014-07-27 15:52 - 2014-07-27 15:52 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe2014-07-27 15:52 - 2014-07-27 15:52 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe2014-07-27 15:52 - 2014-07-27 15:52 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll2014-07-27 13:53 - 2014-07-27 13:53 - 00000000 ____D () C:\Users\Robert.Bob-PC\AppData\Local\Macromedia2014-07-27 13:45 - 2014-07-27 13:46 - 00000000 ____D () C:\Users\Robert.Bob-PC\AppData\Roaming\Mozilla2014-07-27 13:45 - 2014-07-27 13:46 - 00000000 ____D () C:\Users\Robert.Bob-PC\AppData\Local\Mozilla2014-07-27 13:45 - 2014-07-27 13:45 - 00000000 ____D () C:\ProgramData\Mozilla2014-07-19 09:33 - 2014-07-19 09:34 - 04314624 _____ () C:\Users\Robert.Bob-PC\Downloads\pswrgvwall.xls2014-07-17 21:03 - 2014-07-17 21:23 - 00000000 ____D () C:\Users\Robert.Bob-PC\Desktop\New folder ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2014-07-31 23:13 - 2014-07-31 23:13 - 00019305 _____ () C:\Users\Robert.Bob-PC\Desktop\FRST.txt2014-07-31 23:13 - 2014-07-31 23:12 - 00000000 ____D () C:\FRST2014-07-31 23:12 - 2014-07-31 23:12 - 02094080 _____ (Farbar) C:\Users\Robert.Bob-PC\Downloads\FRST64.exe2014-07-31 23:12 - 2014-07-31 23:12 - 02094080 _____ (Farbar) C:\Users\Robert.Bob-PC\Desktop\FRST64.exe2014-07-31 23:10 - 2009-07-14 00:45 - 00014240 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A02014-07-31 23:10 - 2009-07-14 00:45 - 00014240 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A02014-07-31 23:07 - 2014-07-31 23:07 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys2014-07-31 23:07 - 2014-07-31 23:07 - 00001104 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk2014-07-31 23:07 - 2014-07-31 23:07 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware2014-07-31 23:07 - 2014-07-31 23:07 - 00000000 ____D () C:\ProgramData\Malwarebytes2014-07-31 23:07 - 2014-07-31 23:07 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware2014-07-31 23:07 - 2009-07-14 01:10 - 01947737 _____ () C:\Windows\WindowsUpdate.log2014-07-31 23:05 - 2014-07-31 23:05 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Robert.Bob-PC\Desktop\mbam-setup-2.0.2.1012.exe2014-07-31 23:05 - 2014-07-31 23:04 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Robert.Bob-PC\Downloads\mbam-setup-2.0.2.1012.exe2014-07-31 23:05 - 2013-12-05 17:04 - 00001846 _____ () C:\Users\Public\Desktop\McAfee AntiVirus.lnk2014-07-31 23:05 - 2013-09-16 23:56 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee2014-07-31 23:02 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT2014-07-31 23:02 - 2009-07-14 00:51 - 00053347 _____ () C:\Windows\setupact.log2014-07-31 23:01 - 2014-07-31 10:48 - 00000000 ____D () C:\ProgramData\Malwarebytes' Anti-Malware (portable)2014-07-31 23:01 - 2011-01-30 14:29 - 00113784 _____ () C:\Windows\PFRO.log2014-07-31 22:46 - 2013-11-15 23:53 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job2014-07-31 22:44 - 2014-07-31 22:44 - 00321848 _____ (Malwarebytes Corporation) C:\Users\Robert.Bob-PC\Desktop\mbam-clean-2.1.1.1001 (1).exe2014-07-31 22:44 - 2014-07-31 22:43 - 00321848 _____ (Malwarebytes Corporation) C:\Users\Robert.Bob-PC\Downloads\mbam-clean-2.1.1.1001 (1).exe2014-07-31 19:45 - 2014-07-31 19:45 - 44432855 _____ () C:\Users\Robert.Bob-PC\Downloads\mbam.zip2014-07-31 19:43 - 2014-07-31 19:43 - 44432855 _____ () C:\Users\Robert.Bob-PC\Desktop\mbam.zip2014-07-31 19:42 - 2014-07-31 19:42 - 129157117 _____ () C:\Users\Robert.Bob-PC\Desktop\mbam.dmp2014-07-31 19:37 - 2014-07-31 19:38 - 02925760 _____ (Sysinternals - www.sysinternals.com) C:\Users\Robert.Bob-PC\Desktop\procexp.exe2014-07-31 19:37 - 2014-07-31 19:37 - 02925760 _____ (Sysinternals - www.sysinternals.com) C:\Users\Robert.Bob-PC\Downloads\procexp.exe2014-07-31 11:16 - 2011-01-30 12:53 - 00000000 ____D () C:\Windows\PCHEALTH2014-07-31 11:14 - 2014-07-31 10:47 - 00000000 ____D () C:\Users\Robert.Bob-PC\Desktop\mbar2014-07-31 10:47 - 2014-07-31 10:47 - 14349744 _____ (Malwarebytes Corp.) C:\Users\Robert.Bob-PC\Downloads\mbar-1.07.0.1012.exe2014-07-31 10:45 - 2014-07-31 10:42 - 00002040 _____ () C:\Users\Robert.Bob-PC\Desktop\Rkill.txt2014-07-31 10:42 - 2014-07-31 10:42 - 01942776 _____ (Bleeping Computer, LLC) C:\Users\Robert.Bob-PC\Downloads\rkill.exe2014-07-30 23:57 - 2014-06-29 09:01 - 00000000 ____D () C:\Program Files\SupraSavings2014-07-30 23:30 - 2014-07-30 23:30 - 00778152 _____ (AirInstaller ) C:\Users\Robert.Bob-PC\Downloads\AdobeFlashPlayer.exe2014-07-27 21:07 - 2014-07-27 21:07 - 00321848 _____ (Malwarebytes Corporation) C:\Users\Robert.Bob-PC\Downloads\mbam-clean-2.1.1.1001.exe2014-07-27 19:31 - 2014-07-27 19:30 - 00000000 ____D () C:\Users\Robert.Bob-PC\Desktop\New folder (2)2014-07-27 19:30 - 2014-07-27 19:30 - 04872677 _____ () C:\Users\Robert.Bob-PC\Downloads\mbam-chameleon-3.1.4.0.zip2014-07-27 19:02 - 2013-01-09 01:25 - 00033280 _____ () C:\Users\Robert.Bob-PC\Documents\Passwords.xls2014-07-27 16:57 - 2014-07-27 16:57 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Robert.Bob-PC\Downloads\Bobo.exe2014-07-27 16:52 - 2014-06-08 14:11 - 00000000 ____D () C:\Program Files\0032014-07-27 16:44 - 2014-07-27 16:44 - 00002257 _____ () C:\Users\Public\Desktop\Google Chrome.lnk2014-07-27 16:44 - 2014-07-27 16:44 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome2014-07-27 16:44 - 2013-09-16 22:45 - 00000000 ____D () C:\Program Files (x86)\Google2014-07-27 16:42 - 2014-07-27 16:42 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job2014-07-27 16:42 - 2013-09-16 22:45 - 00000000 ____D () C:\Users\Robert.Bob-PC\AppData\Local\Deployment2014-07-27 16:34 - 2009-07-14 00:45 - 00424872 _____ () C:\Windows\system32\FNTCACHE.DAT2014-07-27 16:33 - 2013-09-17 00:04 - 00000000 ____D () C:\Program Files\Microsoft Silverlight2014-07-27 16:33 - 2013-09-17 00:04 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight2014-07-27 16:31 - 2009-07-14 03:45 - 00000000 ____D () C:\Program Files\Windows Journal2014-07-27 16:28 - 2013-09-17 00:05 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight2014-07-27 16:24 - 2013-11-15 23:58 - 00000000 ____D () C:\Windows\system32\MRT2014-07-27 16:19 - 2013-09-16 17:11 - 00000000 ____D () C:\ProgramData\Microsoft Help2014-07-27 16:12 - 2013-11-16 00:00 - 00018744 _____ () C:\Windows\IE11_main.log2014-07-27 15:57 - 2013-11-15 23:52 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk2014-07-27 15:55 - 2014-01-22 13:54 - 00000000 ____D () C:\Users\Robert.Bob-PC\AppData\Roaming\Skype2014-07-27 15:55 - 2013-11-15 23:53 - 00699056 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe2014-07-27 15:55 - 2013-11-15 23:53 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl2014-07-27 15:54 - 2011-01-30 13:18 - 00000000 ____D () C:\ProgramData\Skype2014-07-27 15:52 - 2014-07-27 15:52 - 00272808 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe2014-07-27 15:52 - 2014-07-27 15:52 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe2014-07-27 15:52 - 2014-07-27 15:52 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe2014-07-27 15:52 - 2014-07-27 15:52 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll2014-07-27 15:52 - 2011-01-30 12:38 - 00000000 ____D () C:\Program Files (x86)\Java2014-07-27 15:41 - 2013-09-16 15:21 - 00000000 ____D () C:\Users\Robert.Bob-PC2014-07-27 15:40 - 2014-06-08 14:13 - 00000000 ____D () C:\Program Files (x86)\SupraSavings2014-07-27 15:39 - 2013-11-15 23:53 - 00000000 ____D () C:\Windows\system32\Macromed2014-07-27 15:39 - 2013-09-16 16:08 - 00000000 ____D () C:\Users\Kay.ROBERTSDELL2014-07-27 15:39 - 2011-01-30 12:37 - 00000000 ____D () C:\Windows\SysWOW64\Macromed2014-07-27 15:39 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\system32\NDF2014-07-27 15:38 - 2013-11-02 14:06 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes2014-07-27 15:38 - 2013-11-02 14:05 - 00000000 ____D () C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF692014-07-27 15:38 - 2013-11-02 14:05 - 00000000 ____D () C:\Program Files\iTunes2014-07-27 15:38 - 2013-11-02 14:05 - 00000000 ____D () C:\Program Files (x86)\iTunes2014-07-27 15:37 - 2014-06-08 14:12 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox2014-07-27 15:37 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\registration2014-07-27 15:34 - 2013-09-16 22:45 - 00000000 ____D () C:\Users\Robert.Bob-PC\AppData\Local\Google2014-07-27 15:31 - 2013-11-14 09:14 - 00000000 ____D () C:\Program Files\Common Files\McAfee2014-07-27 15:31 - 2013-11-02 14:05 - 00000000 ____D () C:\Program Files\iPod2014-07-27 15:31 - 2013-09-30 20:18 - 00000000 ____D () C:\ProgramData\Apple2014-07-27 15:29 - 2013-09-16 17:11 - 00000000 __RHD () C:\MSOCache2014-07-27 13:53 - 2014-07-27 13:53 - 00000000 ____D () C:\Users\Robert.Bob-PC\AppData\Local\Macromedia2014-07-27 13:46 - 2014-07-27 13:45 - 00000000 ____D () C:\Users\Robert.Bob-PC\AppData\Roaming\Mozilla2014-07-27 13:46 - 2014-07-27 13:45 - 00000000 ____D () C:\Users\Robert.Bob-PC\AppData\Local\Mozilla2014-07-27 13:45 - 2014-07-27 13:45 - 00000000 ____D () C:\ProgramData\Mozilla2014-07-27 11:41 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\SchCache2014-07-19 09:34 - 2014-07-19 09:33 - 04314624 _____ () C:\Users\Robert.Bob-PC\Downloads\pswrgvwall.xls2014-07-18 21:39 - 2013-09-30 20:21 - 00000000 ____D () C:\Users\Robert.Bob-PC\AppData\Roaming\Apple Computer2014-07-17 21:23 - 2014-07-17 21:03 - 00000000 ____D () C:\Users\Robert.Bob-PC\Desktop\New folder2014-07-15 19:25 - 2014-06-01 22:23 - 00000656 _____ () C:\Users\Robert.Bob-PC\advanced_ip_scanner_MAC.bin Some content of TEMP:====================C:\Users\Robert.Bob-PC\AppData\Local\Temp\DesktopWeatherAlertsSetup.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\dlLogic.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\dltr.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpuzyhkd.dllC:\Users\Robert.Bob-PC\AppData\Local\Temp\GCVerifier.dllC:\Users\Robert.Bob-PC\AppData\Local\Temp\jre-7u45-windows-i586-iftw.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\nse2302.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\nse9B7A.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\nseC874.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\nsf629E.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\nsj60FD.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\nsk5F14.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\nsk9110.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\nspCD95.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\nsu9545.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\nsv31CD.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\ose00000.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\Quarantine.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\speedmax_30731.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\spstub.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\verifier.exeC:\Users\Robert.Bob-PC\AppData\Local\Temp\{9096AD25-7F2B-44BA-B17E-82A5AC137498}-30.0.1599.69_30.0.1599.66_chrome_updater.exe ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signedC:\Windows\System32\wininit.exe => File is digitally signedC:\Windows\SysWOW64\wininit.exe => File is digitally signedC:\Windows\explorer.exe => File is digitally signedC:\Windows\SysWOW64\explorer.exe => File is digitally signedC:\Windows\System32\svchost.exe => File is digitally signedC:\Windows\SysWOW64\svchost.exe => File is digitally signedC:\Windows\System32\services.exe => File is digitally signedC:\Windows\System32\User32.dll => File is digitally signedC:\Windows\SysWOW64\User32.dll => File is digitally signedC:\Windows\System32\userinit.exe => File is digitally signedC:\Windows\SysWOW64\userinit.exe => File is digitally signedC:\Windows\System32\rpcss.dll => File is digitally signedC:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-05-31 08:57 ==================== End Of Log ============================ Additional scan result of Farbar Recovery Scan Tool (x64) Version: 31-07-2014 02Ran by Robert at 2014-07-31 23:13:57Running from C:\Users\Robert.Bob-PC\DesktopBoot Mode: Normal========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: McAfee Anti-Virus and Anti-Spyware (Disabled - Up to date) {ADA629C7-7F48-5689-624A-3B76997E0892}AS: McAfee Anti-Virus and Anti-Spyware (Disabled - Up to date) {16C7C823-5972-5907-58FA-0004E2F9422F}AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) 64 Bit HP CIO Components Installer (Version: 4.2.1 - Hewlett-Packard) HiddenAdobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)Advanced IP Scanner 2.3 (HKLM-x32\...\{A02F51A7-1982-4B69-8BD3-7D2B86179752}) (Version: 2.3.2161 - Famatech)Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.23 - Atheros Communications Inc.)ATI Catalyst Control Center (HKLM-x32\...\{055EE59D-217B-43A7-ABFF-507B966405D8}) (Version: 2.010.0122.0857 - )Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) HiddenCatalyst Control Center Core Implementation (x32 Version: 2010.0122.858.16002 - ATI) HiddenCatalyst Control Center Graphics Full Existing (x32 Version: 2010.0122.858.16002 - ATI) HiddenCatalyst Control Center Graphics Full New (x32 Version: 2010.0122.858.16002 - ATI) HiddenCatalyst Control Center Graphics Light (x32 Version: 2010.0122.858.16002 - ATI) HiddenCatalyst Control Center Graphics Previews Common (x32 Version: 2010.0122.858.16002 - ATI) HiddenCatalyst Control Center Graphics Previews Vista (x32 Version: 2010.0122.858.16002 - ATI) HiddenCatalyst Control Center InstallProxy (x32 Version: 2010.0122.858.16002 - ATI Technologies, Inc.) HiddenCatalyst Control Center Localization All (x32 Version: 2010.0122.858.16002 - ATI) HiddenCCC Help Chinese Standard (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help Chinese Traditional (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help Danish (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help Dutch (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help English (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help Finnish (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help French (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help German (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help Italian (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help Japanese (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help Korean (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help Norwegian (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help Portuguese (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help Russian (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help Spanish (x32 Version: 2010.0122.0857.16002 - ATI) HiddenCCC Help Swedish (x32 Version: 2010.0122.0857.16002 - ATI) Hiddenccc-core-static (x32 Version: 2010.0122.858.16002 - ATI) Hiddenccc-utility64 (Version: 2010.0122.858.16002 - ATI) HiddenConsumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)Cozi (HKLM-x32\...\{2DA5F129-11AC-4F11-8188-B2F07EAAC20A}) (Version: 1.0.4323.24051 - Cozi Group, Inc.)Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{043645C8-48EC-458F-B9BD-9C8F15CEF6F7}) (Version: - Microsoft)Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: - Dell)Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.47 - Dell)Dell DataSafe Online (HKLM-x32\...\{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}) (Version: 1.2.0011 - Dell, Inc.)Dell Dock (HKLM-x32\...\Dell Dock) (Version: 2.0 - Stardock Corporation)Dell Dock (Version: 2.0 - Stardock Corporation) HiddenDell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)Dell Support Center (Support Software) (HKLM-x32\...\{E3BFEE55-39E2-4BE0-B966-89FE583822C1}) (Version: 2.5.09100 - Dell)Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 1.40.05 - Creative Technology Ltd)DW WLAN Card (HKLM\...\DW WLAN Card) (Version: 5.60.48.35 - Dell Inc.)eBay (HKLM-x32\...\{A8B88634-7F90-402F-B66A-86429755F6A5}) (Version: 1.4.0 - eBay Inc.)Epson Event Manager (HKLM-x32\...\{48F22622-1CC2-4A83-9C1E-644DD96F832D}) (Version: 2.30.01 - SEIKO EPSON Corporation)EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version: - )EPSON WorkForce 610 Series Printer Uninstall (HKLM\...\EPSON WorkForce 610 Series) (Version: - SEIKO EPSON Corporation)EPSON WorkForce 645 Series Printer Uninstall (HKLM\...\EPSON WorkForce 645 Series) (Version: - SEIKO EPSON Corporation)Fotosizer 2.08 (HKLM-x32\...\Fotosizer) (Version: 2.08.0.545 - Fotosizer.com)Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.125 - Google Inc.)Google Earth (HKLM-x32\...\{A2264E8F-1649-11E3-8BED-B8AC6F98CCE3}) (Version: 7.1.2.2019 - Google)Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) HiddenGoToAssist 8.0.0.514 (HKLM-x32\...\GoToAssist) (Version: - )Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)Intel® Turbo Boost Technology Monitor (HKLM\...\{39F4C6F9-618A-4E5B-8FB2-6BD661174E32}) (Version: 1.0.186.6 - Intel)iTunes (HKLM\...\{A04DCB25-7040-4935-A30D-8E0A893ABF2D}) (Version: 11.1.2.32 - Apple Inc.)Java 7 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217065FF}) (Version: 7.0.650 - Oracle)Java Auto Updater (x32 Version: 2.1.65.20 - Oracle, Inc.) HiddenJava 6 Update 22 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416022FF}) (Version: 6.0.220 - Oracle)Junk Mail filter update (x32 Version: 14.0.8089.726 - Microsoft Corporation) HiddenLG VZW United Drivers (HKLM-x32\...\{767618CE-02D4-40FA-9D6D-2DA69ACED9CA}) (Version: 2.11.1 - LG Electronics)Live! Cam Avatar Creator (HKLM-x32\...\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}) (Version: 4.6.3009.1 - Creative Technology Ltd)LoJack Factory Installer (HKLM-x32\...\{40F4FF7A-B214-4453-B973-080B09CED019}) (Version: 1.0.0 - Absolute Software)Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)McAfee AntiVirus (HKLM-x32\...\MSC) (Version: 12.8.958 - McAfee, Inc.)McAfee Virtual Technician (HKLM-x32\...\McAfee Virtual Technician) (Version: 7.1.0.2483 - McAfee, Inc.)Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) HiddenMicrosoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) HiddenMicrosoft Choice Guard (x32 Version: 2.0.48.0 - Microsoft Corporation) HiddenMicrosoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)Microsoft Office Access MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Excel MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Groove MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office InfoPath MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Office 32-bit Components 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office OneNote MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Outlook MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUS) (Version: 14.0.4734.1000 - Microsoft Corporation)Microsoft Office Professional Plus 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Proof (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Proof (French) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Proof (Spanish) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Proofing (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Publisher MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Shared MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Office Word MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) HiddenMicrosoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM-x32\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)Microsoft Sync Framework Services Native v1.0 (x86) (HKLM-x32\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) HiddenPDFCreator (HKLM-x32\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.7.2 - pdfforge)Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.6.2 - Dell Inc.)QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6088 - Realtek Semiconductor Corp.)Roxio Burn (HKLM-x32\...\{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}) (Version: 1.01 - Roxio)Roxio Burn (x32 Version: 1.01 - Roxio) HiddenShared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)Skins (x32 Version: 2010.0122.858.16002 - ATI) HiddenSkype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.105 - Skype Technologies S.A.)SupraSavings (x32 Version: 1.0.0.0 - SupraSavings) Hidden <==== ATTENTIONSynaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.3.15.1 - Synaptics Incorporated)TurboTax 2013 (HKLM-x32\...\TurboTax 2013) (Version: 2013.0 - Intuit, Inc)TurboTax 2013 WinPerFedFormset (x32 Version: 013.000.1986 - Intuit Inc.) HiddenTurboTax 2013 WinPerReleaseEngine (x32 Version: 013.000.0492 - Intuit Inc.) HiddenTurboTax 2013 WinPerTaxSupport (x32 Version: 013.000.0168 - Intuit Inc.) HiddenTurboTax 2013 wrapper (x32 Version: 013.000.0135 - Intuit Inc.) HiddenUpdate for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2468871) (Version: 1 - Microsoft Corporation)Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2836939v3) (Version: 3 - Microsoft Corporation)Update for Microsoft Office 2010 (KB2494150) (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{428CB7A0-1068-4CE1-8835-39C7ECD297ED}) (Version: - Microsoft)Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{B6AD7E27-012A-4B63-82BA-AF62893E5435}) (Version: - Microsoft)Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{43F59F4D-7179-497E-BE99-BC6F7D1DDCBA}) (Version: - Microsoft)Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition (HKLM\...\{90140000-0044-0409-1000-0000000FF1CE}_Office14.PROPLUS_{43F59F4D-7179-497E-BE99-BC6F7D1DDCBA}) (Version: - Microsoft)WhoCrashed 5.00 (HKLM\...\WhoCrashed_is1) (Version: - Resplendence Software Projects Sp.)WIDCOMM Bluetooth Software (HKLM\...\{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}) (Version: 6.2.1.1100 - Broadcom Corporation)WildTangent Games (HKLM-x32\...\WildTangent dell Master Uninstall) (Version: 1.0.0.71 - WildTangent)Windows Live Call (x32 Version: 14.0.8064.0206 - Microsoft Corporation) HiddenWindows Live Communications Platform (x32 Version: 14.0.8064.206 - Microsoft Corporation) HiddenWindows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)Windows Live Essentials (x32 Version: 14.0.8089.726 - Microsoft Corporation) HiddenWindows Live Mail (x32 Version: 14.0.8089.0726 - Microsoft Corporation) HiddenWindows Live Messenger (x32 Version: 14.0.8089.0726 - Microsoft Corporation) HiddenWindows Live Movie Maker (x32 Version: 14.0.8091.0730 - Microsoft Corporation) HiddenWindows Live Photo Gallery (x32 Version: 14.0.8081.709 - Microsoft Corporation) HiddenWindows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)Windows Live Writer (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-1588845632-3782551119-251524606-1001_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Robert.Bob-PC\AppData\Roaming\Dropbox\bin\Dropbox.exe /autoplay No File ==================== Restore Points ========================= 03-06-2014 03:02:30 Scheduled Checkpoint28-06-2014 01:52:38 Windows Update28-06-2014 01:58:39 Windows Defender Checkpoint27-07-2014 19:25:16 Restore Operation27-07-2014 19:50:38 McAfee Vulnerability Scanner27-07-2014 20:09:09 Windows Update27-07-2014 20:51:47 Windows Defender Checkpoint31-07-2014 15:13:41 Malwarebytes Anti-Rootkit Restore Point ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-13 22:34 - 2009-06-10 17:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {0036BC77-005E-464A-A42E-EB1B7B9D7BC0} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-07-27] (Adobe Systems Incorporated)Task: {0D8708D9-0014-482C-9771-F6594629C188} - System32\Tasks\LoJack for Laptops Install => C:\Program Files (x86)\Absolute Software\LoJack Install\FactoryInstaller.exe [2009-11-26] (Absolute Software)Task: {2ACC980B-579E-4755-AD1D-D186AB253B76} - System32\Tasks\ViewPassword Update => C:\Program Files (x86)\ViewPassword-soft\ViewPasswordX30.exeTask: {874301AB-2005-4B44-AE5A-3FA77AE0315F} - System32\Tasks\pcreg => C:\Program Files\pcmax\service.exe [2014-05-29] ()Task: {EF9157DE-76EB-4362-86E7-2B05CFC4CBD5} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)Task: {F12928DD-1100-4A1C-8A28-055C524C55D6} - System32\Tasks\PC Speed Maximizer Schedule => C:\Program Files (x86)\PC Speed Maximizer\SPMLauncher.exeTask: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exeTask: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (whitelisted) ============= 2014-05-29 07:16 - 2014-05-29 07:16 - 00241344 _____ () C:\Program Files\pcmax\pcmax.exe2010-01-09 20:17 - 2010-01-09 20:17 - 04254560 _____ () C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Cultures\OFFICE.ODF2010-01-21 01:40 - 2010-01-21 01:40 - 08794464 _____ () C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll2009-10-15 05:10 - 2009-10-15 05:10 - 00498160 _____ () C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe2010-02-09 15:34 - 2010-02-09 15:34 - 01807680 _____ () C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe2010-03-08 13:02 - 2010-03-08 13:02 - 00016384 ____R () c:\Program Files (x86)\ATI Technologies\ATI.ACE\Branding\Branding.dll2011-01-30 12:44 - 2011-01-30 12:44 - 00270336 _____ () C:\Windows\assembly\GAC_MSIL\CLI.Aspect.CrossDisplay.Graphics.Dashboard\1.0.0.0__90ba9c70f846762e\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll2014-07-03 13:20 - 2013-09-13 19:51 - 00087952 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll2014-07-03 13:19 - 2013-09-13 19:51 - 01242952 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll2013-09-20 22:15 - 2009-03-12 15:45 - 00135168 _____ () C:\Program Files (x86)\Epson Software\Event Manager\Assistants\Scan Assistant\ScanEngine.dll2013-09-20 22:15 - 2008-11-21 13:58 - 00057344 _____ () C:\Program Files (x86)\Epson Software\Event Manager\Assistants\Scan Assistant\Satwain.dll2010-02-09 15:34 - 2010-02-09 15:34 - 00275776 _____ () C:\Program Files (x86)\Dell DataSafe Online\SdbShared.dll2010-02-09 15:34 - 2010-02-09 15:34 - 00058688 _____ () C:\Program Files (x86)\Dell DataSafe Online\BalloonWindow.dll2010-02-09 15:34 - 2010-02-09 15:34 - 00095552 _____ () C:\Program Files (x86)\Dell DataSafe Online\SdbUI.dll2010-02-09 15:34 - 2010-02-09 15:34 - 00152896 _____ () C:\Program Files (x86)\Dell DataSafe Online\SdbShared.XmlSerializers.dll2010-02-09 15:34 - 2010-02-09 15:34 - 00017728 _____ () C:\Program Files (x86)\Dell DataSafe Online\cpputils.dll2010-01-09 20:18 - 2010-01-09 20:18 - 04254560 _____ () C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF2010-01-21 01:34 - 2010-01-21 01:34 - 08793952 _____ () C:\Program Files (x86)\Microsoft Office\Office14\1033\GrooveIntlResource.dll2014-07-27 16:44 - 2014-07-15 05:24 - 00718664 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\libglesv2.dll2014-07-27 16:44 - 2014-07-15 05:24 - 00126280 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\libegl.dll2014-07-27 16:44 - 2014-07-15 05:24 - 08537928 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\pdf.dll2014-07-27 16:44 - 2014-07-15 05:24 - 00353096 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\ppGoogleNaClPluginChrome.dll2014-07-27 16:44 - 2014-07-15 05:24 - 01732936 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\ffmpegsumo.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""=""HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\GoToAssist => ""="Service"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc => ""="Service"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""=""HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Driver"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Driver"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Driver"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Driver" ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) ==================== Faulty Device Manager Devices ============= Name: Teredo Tunneling Pseudo-InterfaceDescription: Microsoft Teredo Tunneling AdapterClass Guid: {4d36e972-e325-11ce-bfc1-08002be10318}Manufacturer: MicrosoftService: tunnelProblem: : This device cannot start. (Code10)Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. Name: netfilter64Description: netfilter64Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}Manufacturer: Service: netfilter64Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.Devices stay in this state if they have been prepared for removal.After you remove the device, this error disappears.Remove the device, and this error should be resolved. ==================== Event log errors: ========================= Application errors:==================Error: (07/31/2014 11:10:07 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: mbam.exe, version: 1.0.0.532, time stamp: 0x53518532Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1eException code: 0x40000015Fault offset: 0x0008d6fdFaulting process id: 0xfbcFaulting application start time: 0xmbam.exe0Faulting application path: mbam.exe1Faulting module path: mbam.exe2Report Id: mbam.exe3 Error: (07/31/2014 11:07:29 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: mbam.exe, version: 1.0.0.532, time stamp: 0x53518532Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1eException code: 0x40000015Fault offset: 0x0008d6fdFaulting process id: 0x12d0Faulting application start time: 0xmbam.exe0Faulting application path: mbam.exe1Faulting module path: mbam.exe2Report Id: mbam.exe3 Error: (07/31/2014 11:03:39 PM) (Source: SupraSavingsService64) (EventID: 1) (User: )Description: SupraSavingsService64SvcInit, failed to connect to driver, status: -1 failed with 2 Error: (07/31/2014 11:03:26 PM) (Source: Swapdrive Backup) (EventID: 0) (User: )Description: Swapdrive Backup: Web Service Error: System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 66.77.66.221:443 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at System.Net.HttpWebRequest.GetRequestStream() at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Swapdrive.Shared.com.backup.uswsvcdell.Service.GetInfo(GetInfoRequest req) at Swapdrive.Shared.ActivationWsvcs.GetInfo() Error: (07/31/2014 10:59:39 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: mbam.exe, version: 1.0.0.532, time stamp: 0x53518532Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1eException code: 0x40000015Fault offset: 0x0008d6fdFaulting process id: 0x6d0Faulting application start time: 0xmbam.exe0Faulting application path: mbam.exe1Faulting module path: mbam.exe2Report Id: mbam.exe3 Error: (07/31/2014 10:30:37 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: mbam.exe, version: 1.0.0.532, time stamp: 0x53518532Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1eException code: 0x40000015Fault offset: 0x0008d6fdFaulting process id: 0x12dcFaulting application start time: 0xmbam.exe0Faulting application path: mbam.exe1Faulting module path: mbam.exe2Report Id: mbam.exe3 Error: (07/31/2014 10:12:23 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: mbam.exe, version: 1.0.0.532, time stamp: 0x53518532Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1eException code: 0x40000015Fault offset: 0x0008d6fdFaulting process id: 0x11dcFaulting application start time: 0xmbam.exe0Faulting application path: mbam.exe1Faulting module path: mbam.exe2Report Id: mbam.exe3 Error: (07/31/2014 09:32:14 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: mbam.exe, version: 1.0.0.532, time stamp: 0x53518532Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1eException code: 0x40000015Fault offset: 0x0008d6fdFaulting process id: 0x880Faulting application start time: 0xmbam.exe0Faulting application path: mbam.exe1Faulting module path: mbam.exe2Report Id: mbam.exe3 Error: (07/31/2014 08:24:26 PM) (Source: Application Hang) (EventID: 1002) (User: )Description: The program NOTEPAD.EXE version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 174c Start Time: 01cfad1eebf8548d Termination Time: 6 Application Path: C:\Windows\system32\NOTEPAD.EXE Report Id: 2e4bf358-1912-11e4-8834-f04da26a1446 Error: (07/31/2014 08:11:54 PM) (Source: Application Hang) (EventID: 1002) (User: )Description: The program NOTEPAD.EXE version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: d18 Start Time: 01cfad1cc273dd07 Termination Time: 38 Application Path: C:\Windows\system32\NOTEPAD.EXE Report Id: 6d93cb35-1910-11e4-8834-f04da26a1446 System errors:=============Error: (07/31/2014 11:07:51 PM) (Source: Service Control Manager) (EventID: 7024) (User: )Description: The Windows Connect Now - Config Registrar service terminated with service-specific error %%-2147024662. Error: (07/31/2014 11:03:58 PM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147467259 Error: (07/31/2014 11:03:58 PM) (Source: Service Control Manager) (EventID: 7023) (User: )Description: The Function Discovery Resource Publication service terminated with the following error: %%-2147467259 Error: (07/31/2014 11:03:39 PM) (Source: Service Control Manager) (EventID: 7026) (User: )Description: The following boot-start or system-start driver(s) failed to load: netfilter64 Error: (07/31/2014 11:03:39 PM) (Source: Service Control Manager) (EventID: 7024) (User: )Description: The SupraSavingsService64 service terminated with service-specific error %%-1. Error: (07/31/2014 11:03:39 PM) (Source: Service Control Manager) (EventID: 7000) (User: )Description: The netfilter64 service failed to start due to the following error: %%2 Error: (07/31/2014 11:03:39 PM) (Source: Service Control Manager) (EventID: 7022) (User: )Description: The SupraSavingsService64 service hung on starting. Error: (07/31/2014 11:03:39 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC) Error: (07/31/2014 10:12:56 PM) (Source: Service Control Manager) (EventID: 7024) (User: )Description: The Windows Connect Now - Config Registrar service terminated with service-specific error %%-2147024662. Error: (07/31/2014 09:32:08 PM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147467259 Microsoft Office Sessions:=========================Error: (07/31/2014 11:10:07 PM) (Source: Application Error) (EventID: 1000) (User: )Description: mbam.exe1.0.0.53253518532MSVCR100.dll10.0.40219.3254df2be1e400000150008d6fdfbc01cfad35bfdd8149C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dll56644ace-1929-11e4-92d8-f04da26a1446 Error: (07/31/2014 11:07:29 PM) (Source: Application Error) (EventID: 1000) (User: )Description: mbam.exe1.0.0.53253518532MSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd12d001cfad35b91af8e2C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dllf89ed439-1928-11e4-92d8-f04da26a1446 Error: (07/31/2014 11:03:39 PM) (Source: SupraSavingsService64) (EventID: 1) (User: )Description: SupraSavingsService64SvcInit, failed to connect to driver, status: -1 failed with 2 Error: (07/31/2014 11:03:26 PM) (Source: Swapdrive Backup) (EventID: 0) (User: )Description: Swapdrive Backup: Web Service Error: System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 66.77.66.221:443 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at System.Net.HttpWebRequest.GetRequestStream() at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Swapdrive.Shared.com.backup.uswsvcdell.Service.GetInfo(GetInfoRequest req) at Swapdrive.Shared.ActivationWsvcs.GetInfo() Error: (07/31/2014 10:59:39 PM) (Source: Application Error) (EventID: 1000) (User: )Description: mbam.exe1.0.0.53253518532MSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd6d001cfad349a8746c3C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dlle08d655a-1927-11e4-8834-f04da26a1446 Error: (07/31/2014 10:30:37 PM) (Source: Application Error) (EventID: 1000) (User: )Description: mbam.exe1.0.0.53253518532MSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd12dc01cfad2e154e2614C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dlld21312d2-1923-11e4-8834-f04da26a1446 Error: (07/31/2014 10:12:23 PM) (Source: Application Error) (EventID: 1000) (User: )Description: mbam.exe1.0.0.53253518532MSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd11dc01cfad2de82bcea2C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dll45bf6ace-1921-11e4-8834-f04da26a1446 Error: (07/31/2014 09:32:14 PM) (Source: Application Error) (EventID: 1000) (User: )Description: mbam.exe1.0.0.53253518532MSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd88001cfad2862dc4e82C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dllaa3124c1-191b-11e4-8834-f04da26a1446 Error: (07/31/2014 08:24:26 PM) (Source: Application Hang) (EventID: 1002) (User: )Description: NOTEPAD.EXE6.1.7600.16385174c01cfad1eebf8548d6C:\Windows\system32\NOTEPAD.EXE2e4bf358-1912-11e4-8834-f04da26a1446 Error: (07/31/2014 08:11:54 PM) (Source: Application Hang) (EventID: 1002) (User: )Description: NOTEPAD.EXE6.1.7600.16385d1801cfad1cc273dd0738C:\Windows\system32\NOTEPAD.EXE6d93cb35-1910-11e4-8834-f04da26a1446 ==================== Memory info =========================== Percentage of memory in use: 45%Total physical RAM: 3956.52 MBAvailable physical RAM: 2170.47 MBTotal Pagefile: 7911.23 MBAvailable Pagefile: 5661.52 MBTotal Virtual: 8192 MBAvailable Virtual: 8191.83 MB ==================== Drives ================================ Drive c: (OS) (Fixed) (Total:451.01 GB) (Free:373.74 GB) NTFS ==================== MBR & Partition Table ================== ========================================================Disk: 0 (MBR Code: Windows 7 or 8) (Size: 466 GB) (Disk ID: 07F2837E)Partition 1: (Not Active) - (Size=102 MB) - (Type=DE)Partition 2: (Active) - (Size=15 GB) - (Type=07 NTFS)Partition 3: (Not Active) - (Size=451 GB) - (Type=07 NTFS) ==================== End Of Log ============================ CheckResults.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 1, 2014 Root Admin ID:861181 Share Posted August 1, 2014 The logs show the computer is infected. I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.Thank you Link to post Share on other sites More sharing options...
Robar1 Posted August 1, 2014 Author ID:861264 Share Posted August 1, 2014 Thanks. Link to post Share on other sites More sharing options...
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