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Removal instructions for Tide Search


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What is Tide Search?

The Malwarebytes research team has determined that Tide Search is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is effected by Tide Search?

This is how the first screen of the installer looks:

main.png

And you may see this Chrome extension:

warning2.png

with this information sheet:

warning1.png

and this entry in your list of installed programs:

warning4.png

How did Tide Search get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove Tide Search?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted application.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Tide Search?
  • No, Malwarebytes Anti-Malware removes Tide Search completely.
  • If you are using Chrome, you may have to remove the Extension manually under Tools > Settings > Extensions. Remove the checkmark and click on the bin behind the Tide Search entry.
  • You should have a look at our Restore Browser page. You can read there how to fix additional browser redirect methods.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Tide Search hijacker. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.
 

protection1.png


Technical details for experts

Possible signs in FRST logs:
 
 CHR HomePage: Default -> nt.tidesearch.net/
 CHR DefaultSearchURL: Default -> hxxp://search.tidesearch.net/search?q={searchTerms}
 CHR DefaultSearchKeyword: Default -> Tide Search
 CHR Extension: (Tide Search) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce [2016-05-03]
 CHR HKLM-x32\...\Chrome\Extension: [ddmjcpmnojdjnhgahifmgilboffjpbce] - hxxps://clients2.google.com/service/update2/crx
 C:\Program Files (x86)\Tide Search

Tide Search (HKLM-x32\...\Tide Search) (Version: 2.0.5966.39828 - Tide Search) <==== ATTENTION
Alterations made by the installer:
File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Program Files (x86)\Tide Search
       Adds the file Uninstaller.exe"="5/3/2016 7:07 AM, 355800 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{99415057-7C50-439D-AA20-02D83C071B61}]
       "(Default)"="REG_SZ", "1"
       "{99415057-7C50-439D-AA20-02D83C071B61}"="REG_SZ", "{99415057-7C50-439D-AA20-02D83C071B61}"
       "1"="REG_SZ", ""
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}]
       "(Default)"="REG_SZ", "46d08b77-040d-4bb9-83a5-592e6520c405"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce]
       "update_url"="REG_SZ", "https://clients2.google.com/service/update2/crx"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Tide Search]
       "DisplayIcon"="REG_SZ", ""C:\Program Files (x86)\Tide Search\uninstaller.exe""
       "DisplayName"="REG_SZ", "Tide Search"
       "DisplayVersion"="REG_SZ", "2.0.5966.39828"
       "EstimatedSize"="REG_DWORD", 347
       "HelpLink"="REG_SZ", "mailto:"
       "InstallDate"="REG_SZ", "20160503"
       "InstallLocation"="REG_SZ", "C:\Program Files (x86)\Tide Search"
       "NoModify"="REG_DWORD", 1
       "NoRepair"="REG_DWORD", 1
       "Publisher"="REG_SZ", "Tide Search"
       "QuietUninstallString"="REG_SZ", ""C:\Program Files (x86)\Tide Search\uninstaller.exe""
       "UninstallString"="REG_SZ", ""C:\Program Files (x86)\Tide Search\uninstaller.exe""
       "URLInfoAbout"="REG_SZ", "http://www.tidesearch.net/support"
       "URLUpdateInfo"="REG_SZ", "http://www.tidesearch.net"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TideSearch]
       "cg"="REG_SZ", "46d08b77-040d-4bb9-83a5-592e6520c405"
Malwarebytes Anti-Malware log:
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 5/3/2016
Scan Time: 8:40 AM
Logfile: mbamTideSearch.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.05.03.01
Rootkit Database: v2016.04.17.01
License: Premium
Malware Protection: Disabled
Malicious Website Protection: Enabled
Self-protection: Enabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {username}

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 365301
Time Elapsed: 9 min, 12 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 6
PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{99415057-7C50-439D-AA20-02D83C071B61}, Quarantined, [6617b918207961d5c41d725bdc26dc24], 
PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{99415057-7C50-439D-AA20-02D83C071B61}, Quarantined, [6617b918207961d5c41d725bdc26dc24], 
PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}, Quarantined, [225bbd14e4b524127c669b32e02237c9], 
PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}, Quarantined, [225bbd14e4b524127c669b32e02237c9], 
PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Tide Search, Quarantined, [d8a5864b3861152121622017966c05fb], 
PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\TideSearch, Quarantined, [710c5978eeabbb7b067baa114cb84fb1], 

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 9
PUP.Optional.Yontoo, C:\Program Files (x86)\Tide Search, Quarantined, [ea9321b0534641f502936ad7679c50b0], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Temp\Tide Search, Quarantined, [aad3b8197a1f6dc9870f96ab808302fe], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\html, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\images, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\newtab, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\scripts, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\_metadata, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 

Files: 11
PUP.Optional.Yontoo, C:\Users\{username}\Desktop\TideSearch.exe, Quarantined, [fe7fddf4356420166009f73d3bc7c43c], 
PUP.Optional.Yontoo, C:\Program Files (x86)\Tide Search\Uninstaller.exe, Quarantined, [d8a5864b3861152121622017966c05fb], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\manifest.json, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\html\modal.css, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\html\modal.html, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\images\icon48.png, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\newtab\newtab.html, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\scripts\background.js, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\scripts\foreground.js, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\_metadata\computed_hashes.json, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddmjcpmnojdjnhgahifmgilboffjpbce\1.0.5962.40055_0\_metadata\verified_contents.json, Quarantined, [0c7168690b8ec0760718245a1aeb42be], 

Physical Sectors: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
Edited by Metallica
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