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  • Root Admin

Hello @Horse and :welcome:

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed, please print out these instructions.

  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large, then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
  • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
  • Removing malware can be unpredictable, it is unlikely, but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive
  • Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
  • The removal of malware is not instantaneous; please be patient. Often we are also in a different Time Zone.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
  • You can check here if you're not sure if your computer is 32-bit or 64-bit
  • Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.
  • When we are done, I'll give you instructions on how to clean up all the tools and logs
  • Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
  • Your topic will be closed if you haven't replied within 3 days
  • (If I have not responded within 24 hours, please send me a Private Message as a reminder)

STEP 01
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes so that your normal security software can then run and clean your computer of infections.
When RKill runs, it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process and does not delete any files, after running it, you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill, you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1 | Link 2

  • On Windows XP Double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear, this is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer; you will need to run the application again.

STEP 02
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it's always wise to create a backup before doing so.

  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double-clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.
  • Make sure that at least the first two check boxes are selected.
  • Click on OK
  • Then click on YES to create the folder.
  • Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

STEP 03
Please run a Threat Scan with MBAM. If you're unable to run or complete the scan as shown below, please see the following:
MBAM Clean Removal Process 2x
When reinstalling the program, please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.

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ran the program exactly as stated.  here are the results.  Should I press 'remove selected'?

 

Malwarebytes Anti-Malware
www.malwarebytes.org


Protection, 7/30/2016 5:12 PM, SYSTEM, HPHORSE, Protection, Malware Protection, Starting,
Protection, 7/30/2016 5:12 PM, SYSTEM, HPHORSE, Protection, Malware Protection, Started,
Protection, 7/30/2016 5:12 PM, SYSTEM, HPHORSE, Protection, Malicious Website Protection, Starting,
Protection, 7/30/2016 5:12 PM, SYSTEM, HPHORSE, Protection, Malicious Website Protection, Started,
Update, 7/30/2016 5:13 PM, SYSTEM, HPHORSE, Manual, Remediation Database, 2016.2.12.1, 2016.7.23.1,
Update, 7/30/2016 5:13 PM, SYSTEM, HPHORSE, Manual, Rootkit Database, 2016.2.8.1, 2016.5.27.1,
Update, 7/30/2016 5:13 PM, SYSTEM, HPHORSE, Manual, IP Database, 2016.2.8.1, 2016.7.30.1,
Update, 7/30/2016 5:13 PM, SYSTEM, HPHORSE, Manual, Domain Database, 2016.2.16.8, 2016.7.30.2,
Update, 7/30/2016 5:13 PM, SYSTEM, HPHORSE, Manual, Malware Database, 2016.2.16.6, 2016.7.30.13,
Protection, 7/30/2016 5:13 PM, SYSTEM, HPHORSE, Protection, Refresh, Starting,
Protection, 7/30/2016 5:13 PM, SYSTEM, HPHORSE, Protection, Malicious Website Protection, Stopping,
Protection, 7/30/2016 5:13 PM, SYSTEM, HPHORSE, Protection, Malicious Website Protection, Stopped,
Protection, 7/30/2016 5:13 PM, SYSTEM, HPHORSE, Protection, Refresh, Success,
Protection, 7/30/2016 5:13 PM, SYSTEM, HPHORSE, Protection, Malicious Website Protection, Starting,
Protection, 7/30/2016 5:13 PM, SYSTEM, HPHORSE, Protection, Malicious Website Protection, Started,
Detection, 7/30/2016 5:34 PM, SYSTEM, HPHORSE, Protection, Malware Protection, File, PUP.Optional.MyAppsCloud, C:\Users\Chuck\AppData\Roaming\AppCloudUpdater\UpdateProc\UpdateTask.exe, Quarantine, [76bf81a9702a9b9b0a5ab30660a237c9]
Detection, 7/30/2016 5:38 PM, SYSTEM, HPHORSE, Protection, Malware Protection, File, PUP.Optional.MyAppsCloud, c:\users\chuck\appdata\roaming\appcloudupdater\updateproc\updatetask.exe, Quarantine Failed, 2, The system cannot find the file specified.  , [76bf81a9702a9b9b0a5ab30660a237c9]
Detection, 7/30/2016 5:39 PM, SYSTEM, HPHORSE, Protection, Malware Protection, File, PUP.Optional.MyAppsCloud, c:\users\chuck\appdata\roaming\appcloudupdater\updateproc\updatetask.exe, Quarantine Failed, 2, The system cannot find the file specified.  , [76bf81a9702a9b9b0a5ab30660a237c9]
Detection, 7/30/2016 5:40 PM, SYSTEM, HPHORSE, Protection, Malware Protection, File, PUP.Optional.MyAppsCloud, c:\users\chuck\appdata\roaming\appcloudupdater\updateproc\updatetask.exe, Quarantine Failed, 2, The system cannot find the file specified.  , [76bf81a9702a9b9b0a5ab30660a237c9]

(end)

 

malware text.txt

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Found it. Here it is

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 7/30/2016
Scan Time: 5:15 PM
Logfile:
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.07.30.13
Rootkit Database: v2016.05.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: Chuck

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 371893
Time Elapsed: 27 min, 20 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 35
PUP.Optional.MySearchDial, HKLM\SOFTWARE\CLASSES\APPID\{CA5CAA63-B27C-4963-9BEC-CB16A36D56F8}, , [d85d1f0bff9b95a1310eeba7837f08f8],
PUP.Optional.MySearchDial, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\GamesAppIntegrationService, , [d85d1f0bff9b95a1310eeba7837f08f8],
PUP.Optional.MySearchDial, HKLM\SOFTWARE\WOW6432NODE\CLASSES\APPID\{CA5CAA63-B27C-4963-9BEC-CB16A36D56F8}, , [d85d1f0bff9b95a1310eeba7837f08f8],
PUP.Optional.MySearchDial, HKLM\SOFTWARE\CLASSES\WOW6432NODE\APPID\{CA5CAA63-B27C-4963-9BEC-CB16A36D56F8}, , [d85d1f0bff9b95a1310eeba7837f08f8],
PUP.Optional.Iminent, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}, , [87aee4462278ca6c2aaad2c462a0e818],
PUP.Optional.Iminent, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}, , [87aee4462278ca6c2aaad2c462a0e818],
PUP.Optional.MySearchDial, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, , [bc79c169851566d0fa44553d57ab1fe1],
PUP.Optional.MySearchDial, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, , [bc79c169851566d0fa44553d57ab1fe1],
PUP.Optional.MySearchDial, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{219046AE-358F-4CF1-B1FD-2B4DE83642A8}, , [2510131741592a0c36067c16f012d030],
PUP.Optional.Iminent, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{68B81CCD-A80C-4060-8947-5AE69ED01199}, , [ae8736f4cdcd0a2c88cfbcd48a7840c0],
PUP.Optional.Iminent, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{E6B969FB-6D33-48d2-9061-8BBD4899EB08}, , [9c991b0fbbdf3afcd18bb2de4ab8e31d],
PUP.Optional.Spigot, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{3A787631-66A2-4634-B928-A37E73B58FB6}, , [ee4743e76832e3530d5cd3fee31f659b],
PUP.Optional.Spigot, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Search Protection, , [42f335f5acee5ed896d0229405fe1ae6],
PUP.Optional.DataMngr.AppFlsh, HKLM\SOFTWARE\DataMngr, , [67cef337f1a9132376c24d9126dd758b],
PUP.Optional.MySearchDial, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}, , [9a9b65c5f5a5f6408cbbc3ea16ed837d],
PUP.Optional.DigitalSites, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{F5514F09-5217-41EC-8343-612AEE39833A}, , [0f2680aa4b4fe0563bb242ae2dd6b848],
PUP.Optional.DigitalSites, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Digital Sites, , [ab8ab674c2d8da5c75ec534dc0437f81],
PUP.Optional.DigitalSite, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\DigitalSite, , [3401ed3d7327c76ff16c653bef140af6],
PUP.Optional.FoxTab, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\FoxTab, , [46ef58d2f8a2e94d29bea63acd362dd3],
PUP.Optional.Iminent, HKLM\SOFTWARE\WOW6432NODE\Iminent, , [053034f6168477bf16b703a355aef40c],
PUP.Optional.Bandoo.AppFlsh, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{3EC1A45C-8BC3-4BFE-B226-4051C5D3D068}, , [02336ac0c5d53105e4413da160a33bc5],
PUP.Optional.SearchQu, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}, , [082dc96116844fe79939496a55aeb34d],
PUP.Optional.MyAppsCloud, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\AppCloudUpdater, , [86afef3bcfcbe056c4339a1235ce748c],
PUP.Optional.DataMngr.AppFlsh, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\Datamngr, , [b67f9d8d47532c0a92a4da04659e46ba],
PUP.Optional.DataMngr.AppFlsh, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\DataMngr_Toolbar, , [2510db4f1b7fb38359de8559e71cbb45],
PUP.Optional.DigitalSites, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\DSiteProducts, , [1b1a26046931e74f8ad6ced202011be5],
PUP.Optional.Iminent, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\Iminent, , [fd387dadbbdfc670e2dcd1d50cf7867a],
PUP.Optional.InstallCore, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\InstallCore, , [9d984dddaaf0a98d91c6e2c5b54e3bc5],
PUP.Optional.MySearchDial, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\mysearchdial, , [d26358d25644a59152f0654813f0e020],
PUP.Optional.GetSavin, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\APPDATALOW\SOFTWARE\GetSavin, , [5bdac763207a0531e6246143c63d4db3],
PUP.Optional.MyEmoticons, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\APPDATALOW\SOFTWARE\Search Protection, , [181de248acee11253bceaeff3bc89070],
PUP.Optional.BrowserExtensions, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\APPDATALOW\SOFTWARE\BROWSER EXTENSIONS, , [83b212180793ad89c06205957a89cd33],
PUP.Optional.MySearchDial, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}, , [1d1883a7e5b5a98d61e049645fa40bf5],
PUP.Optional.Spigot, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}, , [25100b1f42581e18363d9224ed16b64a],
PUP.Optional.VideoPerformer, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\PERFORMERSOFT LLC\Video Performer, , [40f5f6348e0cb2849ce966549b6831cf],

Registry Values: 21
PUP.Optional.SearchQu, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}|SuggestionsURL_JSON, http://www.searchqu.com/suggest.php?src=ieb&gct=ds&appid=100&systemid=410&apn_dtid=BND410&apn_ptnrs=AGA&o=APN10649&apn_uid=3925430515034763&qu={searchTerms}&ft=json, , [1a1be545bfdb1521686a09aaa85b0df3]
PUP.Optional.MySearchDial, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}|URL, http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites02_14_16_ff&cd=2XzuyEtN2Y1L1QzuyBzz0A0C0CtD0CtD0EyDyEtD0B0E0E0CtN0D0Tzu0CzztAyEtN1L2XzutBtFtBtDtFtCtFtDtN1L1CzutCyEtDtAtDyD1V1PtN1L1G1B1V1N2Y1L1Qzu2SyB0DyEtDzz0A0B0FtGtC0Fzy0BtGtByDyB0FtG0AyE0EyCtGyD0F0F0C0E0BtD0DtBtAtByB2QtN1M1F1B2Z1V1N2Y1L1Qzu2StA0C0FyByCyCyCtDtG0FzyyE0DtG0BtD0EtBtG0CtD0FyDtGtB0DyB0E0E0FtC0Ezz0FyB0C2Q&cr=1042470903&ir=, , [9a9b65c5f5a5f6408cbbc3ea16ed837d]
PUP.Optional.MySearchDial, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}|TopResultURLFallback, http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites02_14_16_ff&cd=2XzuyEtN2Y1L1QzuyBzz0A0C0CtD0CtD0EyDyEtD0B0E0E0CtN0D0Tzu0CzztAyEtN1L2XzutBtFtBtDtFtCtFtDtN1L1CzutCyEtDtAtDyD1V1PtN1L1G1B1V1N2Y1L1Qzu2SyB0DyEtDzz0A0B0FtGtC0Fzy0BtGtByDyB0FtG0AyE0EyCtGyD0F0F0C0E0BtD0DtBtAtByB2QtN1M1F1B2Z1V1N2Y1L1Qzu2StA0C0FyByCyCyCtDtG0FzyyE0DtG0BtD0EtBtG0CtD0FyDtGtB0DyB0E0E0FtC0Ezz0FyB0C2Q&cr=1042470903&ir=, , [76bff03a6f2bdc5aee59c6e7887b6c94]
PUP.Optional.MySearchDial, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}|FaviconPath, C:\Program Files (x86)\Mysearchdial\1.8.29.0\FavIcon.ico, , [ce6709212872f145f94e258815eee51b]
PUP.Optional.MySearchDial, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}, Mysearchdial, , [ca6bd951c7d3989ec0870ba20df6f50b]
PUP.Optional.MySearchDial, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}|DisplayName, Mysearchdial, , [ef46a3870991d75f8eb9d9d44bb8d828]
PUP.Optional.SearchResults, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}|URL, http://dts.search-results.com/sr?src=ieb&gct=ds&appid=100&systemid=410&apn_dtid=BND410&apn_ptnrs=AGA&o=APN10649&apn_uid=3925430515034763&q={searchTerms}, , [57dec1695e3c7cba41e7ece69969b34d]
PUP.Optional.DigitalSites, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{F5514F09-5217-41EC-8343-612AEE39833A}|Path, \Digital Sites, , [0f2680aa4b4fe0563bb242ae2dd6b848]
PUP.Optional.Bandoo.AppFlsh, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{3ec1a45c-8bc3-4bfe-b226-4051c5d3d068}|AppPath, C:\Program Files (x86)\SearchProtect\Datamngr\SRTOOL~1, , [02336ac0c5d53105e4413da160a33bc5]
PUP.Optional.SearchQu, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}|SuggestionsURL_JSON, http://www.searchqu.com/suggest.php?src=ieb&gct=ds&appid=100&systemid=410&apn_dtid=BND410&apn_ptnrs=AGA&o=APN10649&apn_uid=3925430515034763&qu={searchTerms}&ft=json, , [082dc96116844fe79939496a55aeb34d]
PUP.Optional.SearchResults, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}|URL, http://dts.search-results.com/sr?src=ieb&gct=ds&appid=100&systemid=410&apn_dtid=BND410&apn_ptnrs=AGA&o=APN10649&apn_uid=3925430515034763&q={searchTerms}, , [4fe68f9b17833df9bb6db61ca959758b]
PUP.Optional.FreeMakeConverter, HKLM\SOFTWARE\WOW6432NODE\MOZILLA\FIREFOX\EXTENSIONS|fmconverter@gmail.com, V:\DVD ripper\Freemake\Freemake Video Converter\BrowserPlugin\Firefox\, , [ca6bfd2dc8d239fda69da7fc6f9411ef]
PUP.Optional.BrowserExtensions, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\APPDATALOW\SOFTWARE\BROWSER EXTENSIONS|SS_Ver, 2.8, , [83b212180793ad89c06205957a89cd33]
PUP.Optional.SearchQu, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}|SuggestionsURL_JSON, http://www.searchqu.com/suggest.php?src=ieb&gct=ds&appid=100&systemid=410&apn_dtid=BND410&apn_ptnrs=AGA&o=APN10649&apn_uid=3925430515034763&qu={searchTerms}&ft=json, , [171ecc5e25751c1ab61b08abfa0953ad]
PUP.Optional.MySearchDial, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}|URL, http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites02_14_16_ff&cd=2XzuyEtN2Y1L1QzuyBzz0A0C0CtD0CtD0EyDyEtD0B0E0E0CtN0D0Tzu0CzztAyEtN1L2XzutBtFtBtDtFtCtFtDtN1L1CzutCyEtDtAtDyD1V1PtN1L1G1B1V1N2Y1L1Qzu2SyB0DyEtDzz0A0B0FtGtC0Fzy0BtGtByDyB0FtG0AyE0EyCtGyD0F0F0C0E0BtD0DtBtAtByB2QtN1M1F1B2Z1V1N2Y1L1Qzu2StA0C0FyByCyCyCtDtG0FzyyE0DtG0BtD0EtBtG0CtD0FyDtGtB0DyB0E0E0FtC0Ezz0FyB0C2Q&cr=1042470903&ir=, , [1d1883a7e5b5a98d61e049645fa40bf5]
PUP.Optional.MySearchDial, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}|TopResultURLFallback, http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites02_14_16_ff&cd=2XzuyEtN2Y1L1QzuyBzz0A0C0CtD0CtD0EyDyEtD0B0E0E0CtN0D0Tzu0CzztAyEtN1L2XzutBtFtBtDtFtCtFtDtN1L1CzutCyEtDtAtDyD1V1PtN1L1G1B1V1N2Y1L1Qzu2SyB0DyEtDzz0A0B0FtGtC0Fzy0BtGtByDyB0FtG0AyE0EyCtGyD0F0F0C0E0BtD0DtBtAtByB2QtN1M1F1B2Z1V1N2Y1L1Qzu2StA0C0FyByCyCyCtDtG0FzyyE0DtG0BtD0EtBtG0CtD0FyDtGtB0DyB0E0E0FtC0Ezz0FyB0C2Q&cr=1042470903&ir=, , [02330d1d237767cf231e0ba26a99e917]
PUP.Optional.MySearchDial, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}|FaviconPath, C:\Program Files (x86)\Mysearchdial\1.8.29.0\FavIcon.ico, , [37fe39f13c5ed363d56cfbb20ef5fd03]
PUP.Optional.MySearchDial, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}, Mysearchdial, , [ea4b1911722887af172aaeffed16c53b]
PUP.Optional.MySearchDial, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}|DisplayName, Mysearchdial, , [a88d2a000694d3632b16cedf14ef5fa1]
PUP.Optional.Spigot, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}|URL, https://search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=523482&p={searchTerms}, , [25100b1f42581e18363d9224ed16b64a]
PUP.Optional.SearchResults, HKU\S-1-5-21-465260579-1686491523-1455581155-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}|URL, http://dts.search-results.com/sr?src=ieb&gct=ds&appid=100&systemid=410&apn_dtid=BND410&apn_ptnrs=AGA&o=APN10649&apn_uid=3925430515034763&q={searchTerms}, , [1025d6543466a393889fa230c141d030]

Registry Data: 0
(No malicious items detected)

Folders: 42
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\BrowserExtensions, , [ee4743e76832e3530d5cd3fee31f659b],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\chrome, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\chrome\content, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\extensionData, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\locale, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\locale\en-US, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Search Protection, , [42f335f5acee5ed896d0229405fe1ae6],
PUP.Optional.IBUpdater, C:\ProgramData\IBUpdaterService, , [a98c6dbd6931063082674a6b05fdd62a],
PUP.Optional.MyAppsCloud, C:\Users\Chuck\AppData\Roaming\AppCloudUpdater, , [d16436f43565a78f135103b6b44ede22],
PUP.Optional.MyAppsCloud, C:\Users\Chuck\AppData\Roaming\AppCloudUpdater\UpdateProc, , [d16436f43565a78f135103b6b44ede22],
PUP.Optional.MySearchDial, C:\Users\Chuck\AppData\Roaming\mysearchdial, , [d46183a7f9a12f07ccb17d3c20e21fe1],
PUP.Optional.MySearchDial, C:\Users\Chuck\AppData\Roaming\mysearchdial\icons_2.20.1.0, , [d46183a7f9a12f07ccb17d3c20e21fe1],
PUP.Optional.MySearchDial, C:\Program Files (x86)\Mysearchdial, , [d4614ae0edaddc5a5230fabff40e0bf5],
PUP.Optional.MySearchDial, C:\Program Files (x86)\Mysearchdial\1.8.29.0, , [d4614ae0edaddc5a5230fabff40e0bf5],
PUP.Optional.MySearchDial, C:\Program Files (x86)\Mysearchdial\1.8.29.0\bh, , [d4614ae0edaddc5a5230fabff40e0bf5],
PUP.Optional.Updater, C:\Users\Chuck\AppData\Roaming\DigitalSites\UpdateProc, , [191c44e6debc02342169f1ce09f94db3],
PUP.Optional.SearchProtect.AppFlsh, C:\Users\Chuck\AppData\Local\SearchProtect, , [71c4e545059557df5732dfe5e22017e9],
PUP.Optional.SearchProtect.AppFlsh, C:\Users\Chuck\AppData\Local\SearchProtect\Logs, , [71c4e545059557df5732dfe5e22017e9],
PUP.Optional.SearchProtect.AppFlsh, C:\Users\Chuck\AppData\Local\SearchProtect\SearchProtect, , [71c4e545059557df5732dfe5e22017e9],
PUP.Optional.SearchProtect.AppFlsh, C:\Users\Chuck\AppData\Local\SearchProtect\SearchProtect\Logs, , [71c4e545059557df5732dfe5e22017e9],
PUP.Optional.SearchProtect.AppFlsh, C:\Users\Chuck\AppData\Local\SearchProtect\SearchProtect\rep, , [71c4e545059557df5732dfe5e22017e9],
PUP.Optional.SearchProtect.AppFlsh, C:\Users\Chuck\AppData\Local\SearchProtect\UI, , [71c4e545059557df5732dfe5e22017e9],
PUP.Optional.SearchProtect.AppFlsh, C:\Users\Chuck\AppData\Local\SearchProtect\UI\rep, , [71c4e545059557df5732dfe5e22017e9],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\Main, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\Main\Logs, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\Main\rep, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\SearchProtect, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\SearchProtect\rep, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\protection, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\settings, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\rep, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\extensions\{2369aefd-ed1a-4467-a465-4133cf52a543}, , [37fe50daecae71c5caf407949470d729],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\extensions\{2369aefd-ed1a-4467-a465-4133cf52a543}\chrome, , [37fe50daecae71c5caf407949470d729],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\extensions\{2369aefd-ed1a-4467-a465-4133cf52a543}\chrome\content, , [37fe50daecae71c5caf407949470d729],

Files: 106
PUP.Optional.MySearchDial, C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe, , [d85d1f0bff9b95a1310eeba7837f08f8],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\BrowserExtensions\Button.exe, , [0a2b76b40f8b4cea49512571669ef010],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\BrowserExtensions\Button64.exe, , [181d5bcfebaf63d3ebaf276f867e22de],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\BrowserExtensions\ButtonWrap.dll, , [b2837eac13874beb64365b3b2dd70df3],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\BrowserExtensions\ButtonWrap64.dll, , [91a47ab0c5d5bf7727736b2bc440db25],
PUP.Optional.DownLoadAdmin, C:\Users\Chuck\Downloads\cbsidlm-tr1_12-Topmost_Clock-SEO-10148420.exe, , [cd68c664722877bff9214f50847d629e],
PUP.Optional.InstallCore, C:\Users\Chuck\Desktop\setup extras\Firefox_Setup.exe, , [4de861c94c4ea690ab9dff26926e1fe1],
PUP.Optional.OpenCandy, C:\Users\Chuck\Desktop\setup extras\FreemakeVideoConverterSetup.exe, , [39fc3beff5a558de40bb2282be4244bc],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\BrowserExtensions\startpage.xpi, , [ee4743e76832e3530d5cd3fee31f659b],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\BrowserExtensions\coupons.xpi, , [ee4743e76832e3530d5cd3fee31f659b],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\BrowserExtensions\saebay.xpi, , [ee4743e76832e3530d5cd3fee31f659b],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\BrowserExtensions\Uninstall.exe, , [ee4743e76832e3530d5cd3fee31f659b],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\BrowserExtensions\~xpD7CB.tmp, , [ee4743e76832e3530d5cd3fee31f659b],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\crossrider_statusbar.png, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\button1.png, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\button2.png, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\button3.png, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\button4.png, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\button5.png, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\icon128.png, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\icon16.png, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\icon24.png, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\icon48.png, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\panelarrow-up.png, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\popup.html, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\skin.css, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\skin\update.css, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\install.rdf, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\chrome\content\background.html, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\chrome\content\browser.xul, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\chrome\content\options.xul, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\chrome\content\search_dialog.xul, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\extensionData\manifest.xml, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\extensionData\plugins.json, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.CrossRider, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com\locale\en-US\translations.dtd, , [80b576b42575a3935278a6f7f40f827e],
PUP.Optional.NewTab, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\extensions\{5ebdca98-43b3-45bb-87e0-716029fb42ab}.xpi, , [ec4971b94b4f7db939808e1f20e3eb15],
PUP.Optional.SearchResults, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\searchplugins\Search_Results.xml, , [75c0fd2d8e0c072f4f847142669d3bc5],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Search Protection\Uninstall.exe, , [42f335f5acee5ed896d0229405fe1ae6],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\searchplugins\yahoo_ff.xml, , [0d28b9715c3e979f8ae55b5be71ca45c],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\searchplugins\yahoo_ff.xml, , [61d482a811897db95817a61016ed1fe1],
PUP.Optional.FoxTab, C:\Windows\Tasks\FoxTab.job, , [73c2f03a0e8c80b6a046c31d8182f40c],
PUP.Optional.IBUpdater, C:\ProgramData\IBUpdaterService\repository.xml, , [a98c6dbd6931063082674a6b05fdd62a],
PUP.Optional.MyAppsCloud, C:\Users\Chuck\AppData\Roaming\AppCloudUpdater\UpdateProc\config.dat, , [d16436f43565a78f135103b6b44ede22],
PUP.Optional.MySearchDial, C:\Program Files (x86)\Mysearchdial\1.8.29.0\FavIcon.ico, , [d4614ae0edaddc5a5230fabff40e0bf5],
PUP.Optional.MySearchDial, C:\Program Files (x86)\Mysearchdial\1.8.29.0\Sqlite3.dll, , [d4614ae0edaddc5a5230fabff40e0bf5],
PUP.Optional.SearchProtect.AppFlsh, C:\Users\Chuck\AppData\Local\SearchProtect\SearchProtect\rep\UserRepository.dat, , [71c4e545059557df5732dfe5e22017e9],
PUP.Optional.SearchProtect.AppFlsh, C:\Users\Chuck\AppData\Local\SearchProtect\SearchProtect\rep\UserSettings.dat, , [71c4e545059557df5732dfe5e22017e9],
PUP.Optional.SearchProtect.AppFlsh, C:\Users\Chuck\AppData\Local\SearchProtect\UI\rep\UIRepository.dat, , [71c4e545059557df5732dfe5e22017e9],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\EULA.txt, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\Main\rep\SystemRepository.dat, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\settings.html, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\style.css, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.css, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.html, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-default.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-onclick.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-Rollover.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg-with-logo.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgNotif.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgSettings.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgUninstall.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnBlue.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnClose.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnSilver.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_checked.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_def.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-def.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-over-click.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\gray-bg.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-def.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-selected.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\icon-win.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\info-icon.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-rollover.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-selected.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-def.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-selected.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button2.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Settings-icon.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\text-field.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\v.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\x.png, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.css, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.html, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.css, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.html, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.css, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.SearchProtect.AppFlsh, C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.html, , [43f275b52b6fb185b6f4cff8c83afa06],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\prefs.js, Good: (), Bad: (user_pref("keyword.URL", "https://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=523482&p=");), ,[0d2860ca6f2ba78f942ce9b07b891de3]
PUP.Optional.Iminent, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\prefs.js, Good: (), Bad: (user_pref("iminent.webbooster.scripts.minibar.ShowThankyouPixel", "0");), ,[93a2c763a7f3043248a76b2ea75d2ed2]
PUP.Optional.Iminent, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\prefs.js, Good: (), Bad: (
 *
 * If you make changes to this file while the application is running,
 * the chang), ,[94a160cafb9f64d2cf201c7d818305fb]
PUP.Optional.Iminent, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\prefs.js, Good: (), Bad: (ke changes to this file while the application is running,
 * the changes will be overwri), ,[a98c9793554585b17f70dcbdd72d9070]
PUP.Optional.Iminent, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\prefs.js, Good: (), Bad: (ke changes to this file while the application is running,
 * the changes will be overwritte), ,[50e5fb2f4159b1859a555f3a42c2dc24]
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\extensions\{2369aefd-ed1a-4467-a465-4133cf52a543}\install.rdf, , [37fe50daecae71c5caf407949470d729],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\extensions\{2369aefd-ed1a-4467-a465-4133cf52a543}\chrome.manifest, , [37fe50daecae71c5caf407949470d729],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\extensions\{2369aefd-ed1a-4467-a465-4133cf52a543}\icon.png, , [37fe50daecae71c5caf407949470d729],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\extensions\{2369aefd-ed1a-4467-a465-4133cf52a543}\chrome\content\config.json, , [37fe50daecae71c5caf407949470d729],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\extensions\{2369aefd-ed1a-4467-a465-4133cf52a543}\chrome\content\ebay.png, , [37fe50daecae71c5caf407949470d729],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\extensions\{2369aefd-ed1a-4467-a465-4133cf52a543}\chrome\content\main.js, , [37fe50daecae71c5caf407949470d729],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\extensions\{2369aefd-ed1a-4467-a465-4133cf52a543}\chrome\content\prefs.txt, , [37fe50daecae71c5caf407949470d729],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\extensions\{2369aefd-ed1a-4467-a465-4133cf52a543}\chrome\content\spigot.js, , [37fe50daecae71c5caf407949470d729],
PUP.Optional.Spigot, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\wolj81w7.default-1411564893263\prefs.js, Good: (), Bad: (user_pref("keyword.URL", "https://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=523482&p=");), ,[3afb85a50f8bd0663b859cfd9a6afb05]

Physical Sectors: 0
(No malicious items detected)


(end)

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I removed and rebooted and century link is still there. I ran the  complete scan process again and found 6 items, deleted them and ran again for two items that time. Still there. Did it one more time and found 1 That file is attached. But....Centurylink.net is still hijacking my homepage.4th scan.txt

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 7/31/2016
Scan Time: 5:13 PM
Logfile: 4th scan.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.07.31.05
Rootkit Database: v2016.05.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: Chuck

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 371863
Time Elapsed: 27 min, 39 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.Iminent, C:\Users\Chuck\AppData\Roaming\Mozilla\Firefox\Profiles\4a48vkly.default\prefs.js, Good: (), Bad: (user_pref("iminent.webbooster.scripts.sslminibar.registerToolbarEvent102", "1364241987239");), ,[662be2482a70ab8b02ed3d5ca163718f]

Physical Sectors: 0
(No malicious items detected)


(end)

 

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  • Root Admin

Please restart the computer first and then run the following steps and post back the logs when ready.

STEP 04
Please download Junkware Removal Tool to your desktop.

  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus

STEP 05
Let's clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista / Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done, you'll see: Pending: Please uncheck elements you don't want to be removed.
  • Now click on the Report button and a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look at the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up, click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want to be restored > now click on Restore.

STEP 06
Download Sophos Free Virus Removal Tool and save it to your desktop.
 

  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View Log file (bottom left-hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program
  • If no threats were found, please confirm that result.

STEP 07
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

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  • Root Admin

Please visit each of the following sites and let's reset all of your browsers back to defaults to prevent unexpected issues.
If you are not using one of the browsers but it is installed then you may want to consider uninstalling it as older versions of some software can pose an increase in the potential for an infection to get in.

Internet Explorer
How to reset Internet Explorer settings

Firefox
Click on Help / Troubleshooting Information then click on the Reset Firefox button.

Chrome

I would like to reset Chrome back to defaults to completely clear out what is going on with Chrome.

You can keep your “Bookmarks” if you want to keep them, but you have to export them first – >> Export Bookmarks << – Everything else should be removed.

Then I need you to go to >> Google Sync << and sign into your account.
Scroll down until you see the reset sync button and click on the button
At the prompt click on Ok.

.
Reset Your Browser Settings
.

  1. In the top-right corner of the browser window, click the “Chrome Menu” icon (Three horizontal lines)
  2. Select Settings.
  3. At the bottom, click Show advanced settings…
  4. Scroll down until you see “Reset settings”, Then click on the button Reset Settings.
  5. In the dialog that appears, click Reset.

.
Close Chrome and restart it and check it out for me please

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  • Root Admin

Well there is either a policy on Firefox or your clean up did not succeed. Currently not seeing anything that would lock it. Please export your bookmarks to an HTML file and save to a location outside of your firefox folders. Then uninstall Firefox and reboot. Then delete the folders associated with Firefox.

 

C:\Users\<your user name>\AppData\Local\Mozilla

C:\Users\ <your user name> \AppData\Roaming\Mozilla

C:\ProgramData\Mozilla

C:\Program Files (x86)\Mozilla Firefox

C:\Program Files (x86)\Mozilla Maintenance Service

Then restart the computer again.

Then using Internet Explorer or Chrome make sure the issue is gone. If so then reinstall Firefox and import your bookmarks back in.

 

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  • Root Admin

Please run the following.

 

Please Run TFC by OldTimer to clear temporary files:

  • Download TFC from here and save it to your desktop.
  • http://oldtimer.geekstogo.com/TFC.exe
  • Close any open programs and Internet browsers.
  • Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
  • Please be patient as clearing out temp files may take a while.
  • Once it completes you may be prompted to restart your computer, please do so.
  • Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

Next,

Please run a Threat Scan with MBAM. If you're unable to run or complete the scan as shown below, please see the following:
MBAM Clean Removal Process 2x
When reinstalling the program, please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.

Next,

Then run the following.

Internet Explorer
How to reset Internet Explorer settings

Then restart the computer and let me know how it's running.

 

 

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