Unable to access update server after install

[hipjamz]

So my laptop came with windows 8.1 preinstalled and i downgraded to windows 7. I started to install all my programs but when in installed malwarebytes it said unable to access update server. i have no viruses, pups etc as it is a fresh install. Ive tired removing and reinstalling malwarebytes and tried installing it when using the administrator account and none of this has worked. Can someone help me fix the problem.

[hipjamz]

3 hours ago, hipjamz said:

So my laptop came with windows 8.1 preinstalled and i downgraded to windows 7. I started to install all my programs but when in installed malwarebytes it said unable to access update server. i have no viruses, pups etc as it is a fresh install. Ive tired removing and reinstalling malwarebytes and tried installing it when using the administrator account and none of this has worked. Can someone help me fix the problem.

UPDATE/FIXED: I managed to fix this issue. For anyone who wants help fixing this this is how i did it.

1> Go to your advanced windows firewall settings.

2>Click on outbound rules

3>Go into the properties and select "Allow the connection" and press ok. Do this for all 3 rules. It should look like this.

 

4> Restart your computer and Malwarebytes should now update.

[AdvancedSetup]

Hello @hipjamz and

Glad you were able to get your issue resolved and thanks for you post and follow-up

Ron