mbam.exe - Bad Image - after installation , opengl32.dll

[MKWest]

Done. Results attached.

sfcdetails.txt

[TwinHeadedEagle]

I think I know what is the problem. We need to run two different sets of commands. If first one doesn't work, let me know and don't start second one.

 

System File Checker

• Press the on your keyboard. Type cmd and right click >> Run as Administrator.
• Copy/Enter the command below and press Enter:

• DISM.exe /Online /Cleanup-image /Restorehealth

• Windows will begin with system scan.
• When done, please reboot your system.

System File Checker report:

• Press + R on your keyboard at the same time. Type cmd and click OK.
• Copy/Enter the command below and press Enter:

• findstr /c:"CBS" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\dism.txt"

   

• Attach dism.txt from your Desktop in your next reply.

---

System File Checker

• Press the on your keyboard. Type cmd and right click >> Run as Administrator.
• Copy/Enter the command below and press Enter:

• sfc /scannow

• Windows will begin with system scan.
• When done, please reboot your system.

System File Checker report:

• Press + R on your keyboard at the same time. Type cmd and click OK.
• Copy/Enter the command below and press Enter:

• findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

• Attach sfcdetails.txt from your Desktop in your next reply.

 

Edited October 20, 2016 by TwinHeadedEagle

[MKWest]

OK, ran the first one and it did not run. Got the following:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

Image Version: 6.1.7601.18489

Error: 87

The restorehealth option is not recognized in this context.
For more information, refer to the help.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>

 

Rebooted and ran the second and it would not run in regular mode. Had to do it from an elevated CP.  dism.txt attached

dism.txt

[TwinHeadedEagle]

Sorry, that was my mistake. Let's try something else. Please run this command:

DISM.exe /Online /Cleanup-image /scanhealth

When done, attach %windir%\Logs\CBS\Checksur.log report.

[MKWest]

OK, that's done. File attached.

CheckSUR.log

[TwinHeadedEagle]

That shows that everything is okay. Let's run this again:

 

System File Checker

• Press the  on your keyboard. Type cmd and right click >> Run as Administrator.
• Copy/Enter the command below and press Enter:

• sfc /scannow

• Windows will begin with system scan.
• When done, please reboot your system.

System File Checker report:

• Press  + R on your keyboard at the same time. Type cmd and click OK.
• Copy/Enter the command below and press Enter:

• findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

• Attach sfcdetails.txt from your Desktop in your next reply.

 

---

FRST search

Once again we shall use FRST for additional checks. Re-run FRST/FRST64 by double-clicking:

• Copy opengl32.dll into the Search: field in FRST then click the Search Files button.
• FRST will search your computer for files and when finished it will produce a log Search.txt in the same directory the tool is run.
• Please attach it to your reply.
  

[MKWest]

OK, did that. When I ran the scan, I got the following:

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

Ran the File Checker report script (sfcdetails.txt attached)

Ran FRST Search on opengl32.dll. (Search.txt attached)

sfcdetails.txt

Search.txt

[TwinHeadedEagle]

Okay, let's see if this is going to help.

• Please download and unpack this archive: opengl32.zip
• Make sure to have unpacked opengl32.dll file on your Deskop.
• Now run FRST fix below

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

---

System File Checker

• Press the on your keyboard. Type cmd and right click >> Run as Administrator.
• Copy/Enter the command below and press Enter:

• sfc /scannow

• Windows will begin with system scan.
• When done, please reboot your system.

System File Checker report:

• Press + R on your keyboard at the same time. Type cmd and click OK.
• Copy/Enter the command below and press Enter:

• findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

• Attach sfcdetails.txt from your Desktop in your next reply.

 

fixlist.txt

Edited October 21, 2016 by TwinHeadedEagle

[MKWest]

Done and files attached.

sfcdetails.txt

Fixlog.txt

[MKWest]

FYI, Malwarebytes is now running! Not sure if everything is fixed but that was the most important issue.

[TwinHeadedEagle]

Excellent. Anything else I can help with?

[MKWest]

No, everything seems to be working now. Even direct downloads from Dropbox which weren't working are working now. I really appreciate your help!

[TwinHeadedEagle]

Since there are no more problems, we can declare this PC clean

Now, we can proceed with post-cleanup procedures. Let's remove my tools and create a new, non infected restore point concurrently deleting old ones.

Step 1. - Creation of system restore point and tools removal.

Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the icon and Run as administrator option.
• Make sure that these ones are checked:
  
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
    
  
  
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt). I don't need it for review.
  

Tool deletes old system restore points and creates a fresh system restore point after cleaning.

Step 2. - Tips and tricks to keep your computer clean, safe and in a good shape.

Security tips - highly recommended reading:

• Simple and easy ways to keep your computer safe and secure on the Internet
  

Maintenance tips:

• Optimize Windows for better performance
  

Additional software that I personally use and install on all my clients devices:

• Malwarebytes' Anti-Malware(paid version highly recommended) - to scan your system from time to time in search for malware.
• Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
• McShield - to prevent infections spread by removable media.
• Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
• CryptoPrevent - tool for protection against Cryptolocker and similar ransomware infections.
• Adblock - to surf the web without annoying ads!
• Qualys BrowserCheck - cloud service that scans your browsers and plugins to see if they’re all up-to-date.
  

My help is free for everybody.

If you're happy with the help provided and/or wish to show your appreciaton, please consider a donation:
Thank you!

Stay safe,
TwinHeadedEagle