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Pop Ups

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Im having some very minor but very annoying issues with pop ups. heres what ive been experiencing-

-Obviously, lots of pop ups. i probably get one about every three minutes, give or take.

-I am currently typing this on Mozilla FireFox. i searched their website on how to stop pop ups, followed their instructions, and i havent seen any changes yet.

-Keep in mind that i also have Windows Explorer installed on my computer, but i do not use it.

-One of the steps was to find out the source of the pop ups. It said that the pop-ups tell you which browser they are coming from, but it is very confusing. When one shows up, (it opens in a completely different window), it has the firefox logo in the upper left hand corner, but then it tells me that it is coming from Internet Explorer. Forgive me if that is hard to understand, that is the only way i can explain it.

-I have pop ups blocked on firefox, still no change. on Internet explorer, not only do i have pop-ups blocked, but i have set the blocking level to high and still no change.

-I have no allowed sites for pop-ups in neither my firefox or IE.

-I have no virus or spyware. i did a full system scan earlier today, and it found nothing. i am also doing another full system scan as i am typing this, and so far it has found no threats. i do all my scanning with AVG Anti-Virus Free.

I read that it is recommended that I should download another anti-virus to find things that the other missed, but due to past experiences, ive learned that this is one thing i should not do. am i wrong?

Hopefully this is just a minor problem, and any help i can get would be great!

Thanks for your time,


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Hello Adam, and welcome to the forums here at ;)

Unfortunately you are most likely infected. Please read the following:

We don't work on Malware removal in the general forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read.

Thank you ;)

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