AmyA

Says I'm clean, but new Firefox windows keep opening

55 posts in this topic

Hello. I got that annoying XP defender malware (name may be a bit off) and it got cleaned pretty quickly. Now, however, I am getting clean logs but Firefox will start opening new windows in mid search. I bought the protection version of Malwarebytes so it won't open the website, but the window opening while I am in mid search is pretty hard to swallow. Malware just stopped a trojan dropper (n.exn) & the protection log has about 4 IPs hitting me every few minutes.

Ran Avira, Malwarebytes & HijackThis. Here are logs:

Malware log (ran a few days ago, but protection is on):

Malwarebytes' Anti-Malware 1.45

www.malwarebytes.org

Database version: 3977

Windows 5.1.2600 Service Pack 2

Internet Explorer 7.0.5730.11

4/11/2010 1:07:46 PM

mbam-log-2010-04-11 (13-07-46).txt

Scan type: Full scan (C:\|)

Objects scanned: 297351

Time elapsed: 3 hour(s), 47 minute(s), 43 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Hijack this

=====================

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:58:54 PM, on 4/13/2010

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.17023)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\xampp\mysql\bin\mysqld-nt.exe

C:\Program Files\NewTech Infosystems\Backup Now EZ\BackupNowEZSvr.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe

C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\NewTech Infosystems\Backup Now EZ\BackupNowEZtray.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe

C:\Program Files\HPQ\SHARED\HPQWMI.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Avira\AntiVir Desktop\avshadow.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [backupNowEZtray] "C:\Program Files\NewTech Infosystems\Backup Now EZ\BackupNowEZtray.exe" -k

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: PMB Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: FileZilla Server FTP server (FileZilla Server) - FileZilla Project - C:\Program Files\xampp\filezillaftp\filezillaserver.exe

O23 - Service: Google Update Service (gupdate1c9d81a1f056e6e) (gupdate1c9d81a1f056e6e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: MySql - Unknown owner - C:/Program Files/xampp/mysql/bin/mysqld-nt.exe

O23 - Service: NTI BackupNowEZSvr - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\Backup Now EZ\BackupNowEZSvr.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--

End of file - 10281 bytes

Thank you for any help!

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Hello AmyA

Welcome to Malwarebytes.

=====================

  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Under Custom scan's and fixes section paste in the below in bold


    netsvcs

    %SYSTEMDRIVE%\*.exe

    /md5start

    eventlog.dll

    scecli.dll

    netlogon.dll

    cngaudit.dll

    sceclt.dll

    ntelogon.dll

    logevent.dll

    iaStor.sys

    nvstor.sys

    atapi.sys

    IdeChnDr.sys

    viasraid.sys

    AGP440.sys

    vaxscsi.sys

    nvatabus.sys

    viamraid.sys

    nvata.sys

    nvgts.sys

    iastorv.sys

    ViPrt.sys

    eNetHook.dll

    ahcix86.sys

    KR10N.sys

    nvstor32.sys

    ahcix86s.sys

    nvrd32.sys

    symmpi.sys

    adp3132.sys

    mv61xx.sys

    /md5stop

    %systemroot%\*. /mp /s

    CREATERESTOREPOINT

    %systemroot%\system32\*.dll /lockedfiles

    %systemroot%\Tasks\*.job /lockedfiles

    %systemroot%\system32\drivers\*.sys /lockedfiles

    %systemroot%\System32\config\*.sav


  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

====================

Download the following GMER Rootkit Scanner from Here

  • Download the randomly named EXE file to your Desktop. Remember what its name is since it is randomly named.
  • Double click on the new random named exe file you downloaded and run it. If prompted about the Security Warning and Unknown Publisher go ahead and click on Run
  • It may take a minute to load and become available.
  • If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
  • In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED


  • IAT/EAT

  • Drives/Partition other than Systemdrive (typically only C:\ should be checked)

  • Show All (don't miss this one)


  • Then click the Scan button & wait for it to finish.
  • Once done click on the [save..] button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop
  • **Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
  • Click OK and quit the GMER program.
  • Note: On Firefox you need to go to Tools/Options/Main then under the Downloads section, click on Always ask me where to save files so that you can choose the name and where to save to, in this case your Desktop.
  • Post that log in your next reply.

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Thanks so much for all the instructions. I've got the otl.txt and extras.txt done - the Rootkit scanner is still going. Will post all 3 as soon as it's done. I do have a quesiton tho - these logs have a ton of info on what is on my computer - couldn't hackers do a lot of damage with that info? Is it possible to remove these threads once solved?

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You are welcome ans there is nothing in the logs that anyone could use to do anything.

It is basically an output of what is on your system that is running and installed nothing personal is revealed.

But yes if you still want to have the threads removed then that can be done as well.

Post when you can.

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Okay. Here goes. Fingers crossed that I'm not totally hosed...

OTL.txt:

OTL logfile created on: 4/14/2010 1:13:13 PM - Run 1

OTL by OldTimer - Version 3.2.1.1 Folder = C:\Documents and Settings\Amy *********\Desktop

Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 7.0.5730.11)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,014.00 Mb Total Physical Memory | 636.00 Mb Available Physical Memory | 63.00% Memory free

2.00 Gb Paging File | 2.00 Gb Available in Paging File | 81.00% Paging File free

Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 74.32 Gb Total Space | 8.09 Gb Free Space | 10.89% Space Free | Partition Type: NTFS

D: Drive not present or media not loaded

E: Drive not present or media not loaded

F: Drive not present or media not loaded

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Computer Name: *********

Current User Name: Amy *********

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: Current user

Company Name Whitelist: Off

Skip Microsoft Files: Off

File Age = 30 Days

Output = Minimal

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Amy *********\Desktop\OTL.exe (OldTimer Tools)

PRC - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)

PRC - C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)

PRC - C:\Program Files\Avira\AntiVir Desktop\avguard.exe (Avira GmbH)

PRC - C:\Program Files\Avira\AntiVir Desktop\avgnt.exe (Avira GmbH)

PRC - C:\Program Files\Avira\AntiVir Desktop\sched.exe (Avira GmbH)

PRC - C:\Program Files\Avira\AntiVir Desktop\avshadow.exe (Avira GmbH)

PRC - C:\Program Files\NewTech Infosystems\Backup Now EZ\BackupNowEZtray.exe (NewTech Infosystems, Inc.)

PRC - C:\Program Files\NewTech Infosystems\Backup Now EZ\BackupNowEZSvr.exe (NewTech Infosystems, Inc.)

PRC - C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe (Sony Corporation)

PRC - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe (Intuit Inc.)

PRC - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe ()

PRC - C:\Program Files\xampp\mysql\bin\mysqld-nt.exe ()

PRC - C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)

PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)

PRC - C:\Program Files\WinZip\WZQKPICK.EXE (WinZip Computing LP)

PRC - C:\Program Files\HPQ\Quick Launch Buttons\eabservr.exe (Hewlett-Packard )

PRC - C:\Program Files\Synaptics\SynTP\SynTPLpr.exe (Synaptics, Inc.)

PRC - C:\WINDOWS\system32\HPZipm12.exe (HP)

PRC - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe (Ulead Systems, Inc.)

========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Amy *********\Desktop\OTL.exe (OldTimer Tools)

MOD - C:\Program Files\NewTech Infosystems\Backup Now EZ\Pehook.dll (NewTech Infosystems, Inc.)

MOD - C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll (Microsoft Corporation)

MOD - C:\WINDOWS\system32\SynTPFcs.dll (Synaptics, Inc.)

========== Win32 Services (SafeList) ==========

SRV - (ACDaemon) -- File not found

SRV - (MBAMService) -- C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)

SRV - (AntiVirService) -- C:\Program Files\Avira\AntiVir Desktop\avguard.exe (Avira GmbH)

SRV - (Lavasoft Ad-Aware Service) -- C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft)

SRV - (AntiVirSchedulerService) -- C:\Program Files\Avira\AntiVir Desktop\sched.exe (Avira GmbH)

SRV - (NTI BackupNowEZSvr) -- C:\Program Files\NewTech Infosystems\Backup Now EZ\BackupNowEZSvr.exe (NewTech Infosystems, Inc.)

SRV - (IntuitUpdateService) -- C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe (Intuit Inc.)

SRV - (Symantec Core LC) -- C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe ()

SRV - (MySql) -- C:/Program Files/xampp/mysql/bin/mysqld-nt.exe ()

SRV - (FileZilla Server) -- C:\Program Files\xampp\FileZillaFTP\FileZillaServer.exe (FileZilla Project)

SRV - (Macromedia Licensing Service) -- C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe ()

SRV - (Pml Driver HPZ12) -- C:\WINDOWS\system32\HPZipm12.exe (HP)

SRV - (W3SVC) -- C:\WINDOWS\system32\inetsrv\inetinfo.exe (Microsoft Corporation)

SRV - (SMTPSVC) Simple Mail Transfer Protocol (SMTP) -- C:\WINDOWS\system32\inetsrv\inetinfo.exe (Microsoft Corporation)

SRV - (IISADMIN) -- C:\WINDOWS\system32\inetsrv\inetinfo.exe (Microsoft Corporation)

SRV - (UleadBurningHelper) -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe (Ulead Systems, Inc.)

========== Driver Services (SafeList) ==========

DRV - (MBAMProtector) -- C:\WINDOWS\system32\drivers\mbam.sys (Malwarebytes Corporation)

DRV - (avipbb) -- C:\WINDOWS\system32\drivers\avipbb.sys (Avira GmbH)

DRV - (avgntflt) -- C:\WINDOWS\system32\drivers\avgntflt.sys (Avira GmbH)

DRV - (eeCtrl) -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys (Symantec Corporation)

DRV - (EraserUtilRebootDrv) -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)

DRV - (Lbd) -- C:\WINDOWS\system32\DRIVERS\Lbd.sys (Lavasoft AB)

DRV - (avgio) -- C:\Program Files\Avira\AntiVir Desktop\avgio.sys (Avira GmbH)

DRV - (ssmdrv) -- C:\WINDOWS\system32\drivers\ssmdrv.sys (Avira GmbH)

DRV - (NTIDrvr) -- C:\WINDOWS\system32\drivers\NTIDrvr.sys (NewTech Infosystems, Inc.)

DRV - (UBHelper) -- C:\WINDOWS\system32\drivers\UBHelper.sys (NewTech Infosystems Corporation)

DRV - (w29n51) Intel® -- C:\WINDOWS\system32\drivers\w29n51.sys (Intel

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Kahdah, you still with me? I didn't realize paying customers could open a ticket with support. They said to keep working through it here. Just let me know if there's anything I can do to help or if a ticket would be better. Thanks.

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Sorry didn't see that you had posted those logs.

One or more of the identified infections is a backdoor trojan or rootkit.

This type of infection has the capabilities to allows hacker to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identity Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

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Wow. Can you tell me what it is you saw specifically that tells you the severity of the infection?

I'll change all the passwords right away. And as luck would have it, I do all my financial stuff on it. Typing this from a different computer.

If we try to rid the coomputer of the infection, can we tell if it's gone? I'd like to try since I really don't have any other options (in other words, money to buy another one).

Tell me about the data - I've got pictures of my newborn baby that I just can't loose. I've got an external hard drive back-up. Is all the data on there bad?? Is the infection mostly in the operating system?

Please help. This sucks!

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Wow. Can you tell me what it is you saw specifically that tells you the severity of the infection?

Yes the files listed below are legitimate files patched with a rootkit called TDL3 or a Tdssrv variant.

EIther way I wanted to let you know the severity and capabilities of what we are dealing with.

Yes I can clean itoff and your computer will be fine but it is my responsiblity to inform you of the dangers.

These files in the rootkit scan log show the reason for the popup window in Firefox:

init C:\WINDOWS\system32\drivers\tifm21.sys entry point in "init" section [0xF68C3ABF]
.rsrc C:\WINDOWS\system32\DRIVERS\tcpip.sys entry point in ".rsrc" section [0xAA2D1614]
Device -> \Driver\atapi \Device\Harddisk0\DR0 856A6AC8
File C:\WINDOWS\system32\DRIVERS\tcpip.sys suspicious modification
File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

If we try to rid the coomputer of the infection, can we tell if it's gone?
Yes we can tell if it is gone and it can be removed.
Tell me about the data - I've got pictures of my newborn baby that I just can't loose. I've got an external hard drive back-up. Is all the data on there bad?? Is the infection mostly in the operating system?
No this infection does not jump computers or drives it infects the main drive and that is it.

The data on your external is more than likely safe.

Before we are done we will check that as well.

===============================================

To proceed please do the following to start off with.

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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Here is the log. I am still trying to decide to reformat or not. Big question is can you tell when I got it? Trying to see if I can figure out where I got it from - cause if I reformat and go to the same site I'll be in the same world of hurt. Thanks in advance!

ComboFix 10-04-14.04 - Amy ******** 04/15/2010 17:21:19.2.1 - x86

Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.650 [GMT -7:00]

Running from: c:\documents and settings\Amy ********\Desktop\ComboFix.exe

AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

C:\emails.txt

C:\Thumbs.db

Infected copy of c:\windows\system32\DRIVERS\tcpip.sys was found and disinfected

Restored copy from - Kitty had a snack :D

.

((((((((((((((((((((((((( Files Created from 2010-03-16 to 2010-04-16 )))))))))))))))))))))))))))))))

.

2010-04-16 00:06 . 2010-04-16 00:06 -------- d-----w- c:\documents and settings\Amy ********\Application Data\Avira

2010-04-14 02:58 . 2010-04-14 02:58 -------- d-----w- c:\program files\Trend Micro

2010-04-14 02:48 . 2010-03-01 16:05 124784 ----a-w- c:\windows\system32\drivers\avipbb.sys

2010-04-14 02:48 . 2010-02-16 20:24 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2010-04-14 02:48 . 2009-05-11 18:49 45416 ----a-w- c:\windows\system32\drivers\avgntdd.sys

2010-04-14 02:48 . 2009-05-11 18:49 22360 ----a-w- c:\windows\system32\drivers\avgntmgr.sys

2010-04-14 02:48 . 2010-04-14 02:48 -------- d-----w- c:\program files\Avira

2010-04-14 02:48 . 2010-04-14 02:48 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira

2010-03-20 18:40 . 2010-03-20 18:41 -------- d-----w- c:\program files\Common Files\Config

2010-03-20 18:39 . 2010-03-20 18:39 6301696 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\191127-191222.dll

2010-03-20 18:38 . 2010-03-20 18:38 241512 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\QWPATCH.EXE

2010-03-20 18:38 . 2010-03-20 18:38 7410688 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\191319-191429.dll

2010-03-20 18:38 . 2010-03-20 18:38 7032320 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\191222-191319.dll

2010-03-20 18:37 . 2010-03-20 18:37 5686272 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\19153-191714.dll

2010-03-20 18:36 . 2010-03-20 18:36 2844160 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\191714-19188.dll

2010-03-20 18:36 . 2010-03-20 18:36 2776576 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\191429-19153.dll

2010-03-20 18:35 . 2010-03-20 18:35 230752 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\patchw32.dll

2010-03-20 18:35 . 2010-03-20 18:35 956 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\rebase.cmd

2010-03-20 18:34 . 2009-10-01 01:22 4199784 ----a-w- c:\windows\system32\cdintf400.dll

2010-03-20 18:34 . 2009-10-01 01:19 26472 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Sku\Deluxe\Custom\billmind.exe

2010-03-20 18:34 . 2009-10-01 01:19 26472 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Sku\Hab\Custom\billmind.exe

2010-03-20 18:34 . 2009-10-01 01:19 26472 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Sku\Premier\Custom\billmind.exe

2010-03-20 18:34 . 2009-10-01 01:19 26472 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Sku\RPM\Custom\billmind.exe

2010-03-20 18:33 . 2010-03-20 18:41 -------- d-----w- c:\program files\Quicken2010

2010-03-20 17:54 . 2010-03-20 17:54 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard

2010-03-18 04:57 . 2010-03-18 04:57 52224 ----a-w- c:\documents and settings\Amy ********\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-04-13 23:42 . 2006-03-02 10:16 -------- d-----w- c:\program files\Quicken

2010-04-07 19:31 . 2009-05-24 20:38 -------- d-----w- c:\program files\SUPERAntiSpyware

2010-04-07 16:42 . 2009-05-24 16:55 -------- d-----w- c:\documents and settings\Amy ********\Application Data\Malwarebytes

2010-04-07 02:59 . 2009-05-24 16:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-04-01 17:00 . 2010-02-02 22:35 5632 --sha-w- c:\program files\Thumbs.db

2010-03-31 21:32 . 2005-04-10 13:09 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec

2010-03-31 21:32 . 2005-04-10 13:09 -------- d-----w- c:\program files\Common Files\Symantec Shared

2010-03-30 07:46 . 2009-05-24 16:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-03-30 07:45 . 2009-05-24 16:55 20824 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-03-22 01:04 . 2009-05-24 20:38 117760 ----a-w- c:\documents and settings\Amy ********\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL

2010-03-20 18:35 . 2009-02-28 19:19 -------- d-----w- c:\program files\Common Files\AnswerWorks 5.0

2010-03-20 18:35 . 2005-04-10 12:14 -------- d--h--w- c:\program files\InstallShield Installation Information

2010-03-20 18:33 . 2006-03-07 00:48 -------- d-----w- c:\documents and settings\Amy ********\Application Data\Intuit

2010-03-20 18:31 . 2006-03-07 00:46 -------- d-----w- c:\documents and settings\All Users\Application Data\Intuit

2010-03-12 19:20 . 2010-03-12 19:20 -------- d-----w- c:\program files\Common Files\SWF Studio

2010-03-11 12:38 . 2004-08-04 08:00 832512 ----a-w- c:\windows\system32\wininet.dll

2010-03-11 12:38 . 2004-08-04 08:00 78336 ----a-w- c:\windows\system32\ieencode.dll

2010-03-11 12:38 . 2004-08-04 08:00 17408 ------w- c:\windows\system32\corpol.dll

2010-03-10 03:26 . 2010-03-10 03:26 68696 ---ha-w- c:\windows\system32\mlfcache.dat

2010-03-04 20:21 . 2009-05-27 00:33 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton

2010-02-28 02:42 . 2007-06-23 18:56 -------- d-----w- c:\documents and settings\Amy ********\Application Data\Image Zone Express

2010-02-23 08:24 . 2010-02-23 08:24 27764 ----a-w- c:\documents and settings\Amy ********\Start Menu.zip

2010-02-13 19:12 . 2010-02-13 19:12 10134 ----a-r- c:\documents and settings\Amy ********\Application Data\Microsoft\Installer\{14291118-0C19-45EA-A4FA-5C1C0F5FDE09}\ARPPRODUCTICON.exe

2009-03-17 21:01 . 2009-03-17 21:01 194140 ----a-w- c:\program files\amyage40.jpg

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-30 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-11-04 98394]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-11-04 688218]

"eabconfg.cpl"="c:\program files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-12-03 290816]

"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2004-11-05 233534]

"hpWirelessAssistant"="c:\program files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe" [2005-01-21 790528]

"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-12 49152]

"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2010-03-01 524632]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]

"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-08-20 150016]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-22 149280]

"BackupNowEZtray"="c:\program files\NewTech Infosystems\Backup Now EZ\BackupNowEZtray.exe" [2009-09-17 562944]

"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2010-03-30 437584]

"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-03-02 282792]

c:\documents and settings\Amy ********\Start Menu\Programs\Startup\

PMB Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe [2010-2-13 333088]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

HP Digital Imaging Monitor.lnk - c:\program files\Hp\Digital Imaging\bin\hpqtra08.exe [2005-5-11 282624]

WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2006-11-17 389120]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.exe.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.exe.lnk

backup=c:\windows\pss\Adobe Gamma Loader.exe.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk

backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Audible Download Manager.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Audible Download Manager.lnk

backup=c:\windows\pss\Audible Download Manager.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BTTray.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\BTTray.lnk

backup=c:\windows\pss\BTTray.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Pandion.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Pandion.lnk

backup=c:\windows\pss\Pandion.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Photo Loader supervisory.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Photo Loader supervisory.lnk

backup=c:\windows\pss\Photo Loader supervisory.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Scheduled Updates.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Quicken Scheduled Updates.lnk

backup=c:\windows\pss\Quicken Scheduled Updates.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Amy ********^Start Menu^Programs^Startup^Picaboo.lnk]

path=c:\documents and settings\Amy ********\Start Menu\Programs\Startup\Picaboo.lnk

backup=c:\windows\pss\Picaboo.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Amy ********^Start Menu^Programs^Startup^WinMySQLadmin.lnk]

path=c:\documents and settings\Amy ********\Start Menu\Programs\Startup\WinMySQLadmin.lnk

backup=c:\windows\pss\WinMySQLadmin.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]

2005-01-22 18:31 126976 ----a-w- c:\windows\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]

2005-01-22 18:36 155648 ----a-w- c:\windows\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

2009-09-21 23:36 305440 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LSBWatcher]

2004-10-14 20:54 253952 ----a-w- c:\hp\drivers\hplsbwatcher\LSBurnWatcher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2009-09-05 08:54 417792 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]

2009-04-16 20:36 24264488 ----a-r- c:\program files\Skype\Phone\Skype.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2006-10-12 11:10 49263 ----a-w- c:\program files\Java\jre1.5.0_09\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TCOYFReminder]

2005-06-28 19:35 139264 ----a-w- c:\progra~1\TCOYF\tcoyftray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"btwdins"=2 (0x2)

"Apple Mobile Device"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqscnvw.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqCopy.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpfccopy.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqpse.exe"=

"c:\\Program Files\\Common Files\\HP\\Digital Imaging\\Bin\\hpqPhotoCrm.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqsudi.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqpsapp.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [5/18/2009 3:07 PM 64160]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [4/13/2010 7:48 PM 135336]

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [5/24/2009 9:55 AM 303952]

R2 NTI BackupNowEZSvr;NTI BackupNowEZSvr;c:\program files\NewTech Infosystems\Backup Now EZ\BackupNowEZSvr.exe [9/17/2009 3:32 PM 45312]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [5/24/2009 9:55 AM 20824]

S2 gupdate1c9d81a1f056e6e;Google Update Service (gupdate1c9d81a1f056e6e);c:\program files\Google\Update\GoogleUpdate.exe [5/18/2009 5:36 PM 133104]

S2 IPSECEXT;Nortel Extranet Access Protocol;c:\windows\system32\drivers\ipsecw2k.sys [8/23/2006 9:41 AM 114016]

S2 mrtRate;mrtRate; [x]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [1/21/2010 6:33 PM 102448]

S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 12:06 PM 1029456]

S4 Herofsl;Herofsl; [x]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs

wpnkvqax

.

Contents of the 'Scheduled Tasks' folder

2010-04-12 c:\windows\Tasks\Ad-Aware Update (Weekly).job

- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 23:08]

2010-03-26 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 19:34]

2010-04-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-19 00:35]

2010-04-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-19 00:35]

2010-04-16 c:\windows\Tasks\WGASetup.job

- c:\windows\system32\KB905474\wgasetup.exe [2009-04-22 05:18]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

IE: Send To &Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

Trusted Zone: turbotax.com

FF - ProfilePath - c:\documents and settings\Amy ********\Application Data\Mozilla\Firefox\Profiles\wy6b75a8.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\NPUploader.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----

c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.debug", false);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("html5.enable", false);

c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr

ef", true);

c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");

c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);

c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);

c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-04-15 17:38

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe??????????5?n??|?????? ?,?B?????????????hLC? ??????

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MySql]

"ImagePath"="C:/Program Files/xampp/mysql/bin/mysqld-nt.exe"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MySql]

"ImagePath"="C:/Program Files/xampp/mysql/bin/mysqld-nt.exe"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SAVRT]

"ImagePath"="-"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SNDSrvc]

"ImagePath"="-"

.

Completion time: 2010-04-15 17:40:41

ComboFix-quarantined-files.txt 2010-04-16 00:40

Pre-Run: 12,832,980,992 bytes free

Post-Run: 16,904,114,176 bytes free

- - End Of File - - 09FB8810CA0E3F7C7D8DEC4E51D2FE51

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Me again. So I saw this in the above log - it did't stick out to me in the log file until I posted it here and the smiley face rendered:

Infected copy of c:\windows\system32\DRIVERS\tcpip.sys was found and disinfected

Restored copy from - Kitty had a snack :D

After I changed all my passwords from an un-infected computer I got back on and sure enough, FF windows are still opening. So does the above mean that the infected tcpip.sys got restored? I have since disconnected it from the internet. Is it a fair assumption that this infected file will just keep replicating itself? What do these hackers want to get from me? I have nothing of importance, trust me!

Many thanks.

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It is not just you the hackers just set up these infections to try to get anything they can even if there is nothing.

Typically what they are after are passwords and login info.

I do not know where it came from though I would suspect the same location that you received the other infections.

The tcpip.sys was only one that was restored there were 2 files so we are not through the windows will keep opening until we are finished.

Were are halfway there I would stick with it.

===========================

Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1

Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :filefind
    tcpip.sys
    tifm21.sys


  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

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I'm back and ready for your next steps:

SystemLook v1.0 by jpshortstuff (11.01.10)

Log created at 08:49 on 16/04/2010 by Amy ***** (Administrator - Elevation successful)

========== filefind ==========

Searching for "tcpip.sys"

C:\WINDOWS\$hf_mig$\KB913446\SP2QFE\tcpip.sys --a--- 360448 bytes [07:42 02/03/2006] [17:07 13/01/2006] 5562CC0A47B2AEF06D3417B733F3C195

C:\WINDOWS\$hf_mig$\KB917953\SP2QFE\tcpip.sys --a--- 360576 bytes [12:18 20/04/2006] [12:18 20/04/2006] B2220C618B42A2212A59D91EBD6FC4B4

C:\WINDOWS\$hf_mig$\KB941644\SP2QFE\tcpip.sys --a--- 360832 bytes [16:53 30/10/2007] [16:53 30/10/2007] 64798ECFA43D78C7178375FCDD16D8C8

C:\WINDOWS\$hf_mig$\KB951748\SP2QFE\tcpip.sys --a--- 360960 bytes [10:44 20/06/2008] [10:44 20/06/2008] 744E57C99232201AE98C49168B918F48

C:\WINDOWS\$hf_mig$\KB951748\SP3GDR\tcpip.sys --a--- 361600 bytes [11:51 20/06/2008] [11:51 20/06/2008] 9AEFA14BD6B182D61E3119FA5F436D3D

C:\WINDOWS\$hf_mig$\KB951748\SP3QFE\tcpip.sys --a--- 361600 bytes [11:59 20/06/2008] [11:59 20/06/2008] AD978A1B783B5719720CFF204B666C8E

C:\WINDOWS\$NtUninstallKB913446$\tcpip.sys -----c 359040 bytes [11:00 02/03/2006] [08:00 04/08/2004] 9F4B36614A0FC234525BA224957DE55C

C:\WINDOWS\$NtUninstallKB917953$\tcpip.sys -----c 359808 bytes [15:46 17/06/2006] [02:28 13/01/2006] 583E063FDC888CA30D05C2724B0D7EF4

C:\WINDOWS\$NtUninstallKB941644$\tcpip.sys -----c 359808 bytes [18:02 15/01/2008] [11:51 20/04/2006] 1DBF125862891817F374F407626967F4

C:\WINDOWS\$NtUninstallKB951748$\tcpip.sys -----c 360064 bytes [17:52 12/07/2008] [17:20 30/10/2007] 90CAFF4B094573449A0872A0F919B178

C:\WINDOWS\ERDNT\cache\tcpip.sys --a--- 360320 bytes [00:39 16/04/2010] [10:45 20/06/2008] 2A5554FC5B1E04E131230E3CE035C3F9

C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\tcpip.sys --a--- 361344 bytes [22:52 27/08/2008] [19:20 13/04/2008] 93EA8D04EC73A85DB02EB8805988F733

C:\WINDOWS\system32\dllcache\tcpip.sys --a--- 360320 bytes [08:00 04/08/2004] [10:45 20/06/2008] 2A5554FC5B1E04E131230E3CE035C3F9

C:\WINDOWS\system32\drivers\tcpip.sys --a--- 360320 bytes [08:00 04/08/2004] [10:45 20/06/2008] 2A5554FC5B1E04E131230E3CE035C3F9

Searching for "tifm21.sys"

C:\SwSetup\Misc2\tifm21.sys --a--- 157056 bytes [10:57 10/04/2005] [00:52 11/02/2005] 8778A553003A3D37A550A1F9CFF6BE28

C:\SwSetup\Misc2\Windows\tiinst\tifm21.sys --a--- 157056 bytes [10:57 10/04/2005] [00:52 11/02/2005] 8778A553003A3D37A550A1F9CFF6BE28

C:\WINDOWS\system32\drivers\tifm21.sys --a--- 157056 bytes [10:57 10/04/2005] [00:52 11/02/2005] 8778A553003A3D37A550A1F9CFF6BE28

C:\WINDOWS\tiinst\tifm21.sys --a--- 157056 bytes [00:52 11/02/2005] [00:52 11/02/2005] 8778A553003A3D37A550A1F9CFF6BE28

-=End Of File=-

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1. Please open Notepad

  • Click Start , then Run
  • type in notepad in the Run Box then hit ok.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

KILLALL::

Fcopy::
C:\WINDOWS\$hf_mig$\KB913446\SP2QFE\tcpip.sys|C:\WINDOWS\system32\drivers\tcpip.sys
C:\SwSetup\Misc2\tifm21.sys|C:\WINDOWS\system32\drivers\tifm21.sys

NetSvc::
wpnkvqax

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

CFScriptB-4.gif

5. After reboot, (in case it asks to reboot), please post the following report/log into your next reply:

  • Combofix.txt

=============

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I got an update box "There's a newer version of ComboFix available. Would you like to update ComboFix?"

This malware has got me mistrusting everything...

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Should I get the newer version? Lemme know...

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No just bypass that for now let it run it's course please.

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Latest ComboFix log:

Eagerly awaiting your response!

c:\swsetup\Misc2\tifm21.sys --> c:\windows\system32\drivers\tifm21.sys

.

((((((((((((((((((((((((( Files Created from 2010-03-16 to 2010-04-16 )))))))))))))))))))))))))))))))

.

2010-04-16 00:06 . 2010-04-16 00:06 -------- d-----w- c:\documents and settings\Amy *********\Application Data\Avira

2010-04-14 02:58 . 2010-04-14 02:58 -------- d-----w- c:\program files\Trend Micro

2010-04-14 02:48 . 2010-03-01 16:05 124784 ----a-w- c:\windows\system32\drivers\avipbb.sys

2010-04-14 02:48 . 2010-02-16 20:24 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2010-04-14 02:48 . 2009-05-11 18:49 45416 ----a-w- c:\windows\system32\drivers\avgntdd.sys

2010-04-14 02:48 . 2009-05-11 18:49 22360 ----a-w- c:\windows\system32\drivers\avgntmgr.sys

2010-04-14 02:48 . 2010-04-14 02:48 -------- d-----w- c:\program files\Avira

2010-04-14 02:48 . 2010-04-14 02:48 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira

2010-03-20 18:40 . 2010-03-20 18:41 -------- d-----w- c:\program files\Common Files\Config

2010-03-20 18:34 . 2009-10-01 01:22 4199784 ----a-w- c:\windows\system32\cdintf400.dll

2010-03-20 18:33 . 2010-03-20 18:41 -------- d-----w- c:\program files\Quicken2010

2010-03-20 17:54 . 2010-03-20 17:54 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-04-13 23:42 . 2006-03-02 10:16 -------- d-----w- c:\program files\Quicken

2010-04-07 19:31 . 2009-05-24 20:38 -------- d-----w- c:\program files\SUPERAntiSpyware

2010-04-07 16:42 . 2009-05-24 16:55 -------- d-----w- c:\documents and settings\Amy *********\Application Data\Malwarebytes

2010-04-07 02:59 . 2009-05-24 16:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-04-01 17:00 . 2010-02-02 22:35 5632 --sha-w- c:\program files\Thumbs.db

2010-03-31 21:32 . 2005-04-10 13:09 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec

2010-03-31 21:32 . 2005-04-10 13:09 -------- d-----w- c:\program files\Common Files\Symantec Shared

2010-03-30 07:46 . 2009-05-24 16:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-03-30 07:45 . 2009-05-24 16:55 20824 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-03-22 01:04 . 2009-05-24 20:38 117760 ----a-w- c:\documents and settings\Amy *********\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL

2010-03-20 18:39 . 2010-03-20 18:39 6301696 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\191127-191222.dll

2010-03-20 18:38 . 2010-03-20 18:38 241512 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\QWPATCH.EXE

2010-03-20 18:38 . 2010-03-20 18:38 7410688 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\191319-191429.dll

2010-03-20 18:38 . 2010-03-20 18:38 7032320 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\191222-191319.dll

2010-03-20 18:37 . 2010-03-20 18:37 5686272 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\19153-191714.dll

2010-03-20 18:36 . 2010-03-20 18:36 2844160 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\191714-19188.dll

2010-03-20 18:36 . 2010-03-20 18:36 2776576 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\191429-19153.dll

2010-03-20 18:35 . 2010-03-20 18:35 230752 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\patchw32.dll

2010-03-20 18:35 . 2010-03-20 18:35 956 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\rebase.cmd

2010-03-20 18:35 . 2009-02-28 19:19 -------- d-----w- c:\program files\Common Files\AnswerWorks 5.0

2010-03-20 18:35 . 2005-04-10 12:14 -------- d--h--w- c:\program files\InstallShield Installation Information

2010-03-20 18:33 . 2006-03-07 00:48 -------- d-----w- c:\documents and settings\Amy *********\Application Data\Intuit

2010-03-20 18:31 . 2006-03-07 00:46 -------- d-----w- c:\documents and settings\All Users\Application Data\Intuit

2010-03-18 04:57 . 2010-03-18 04:57 52224 ----a-w- c:\documents and settings\Amy *********\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll

2010-03-12 19:20 . 2010-03-12 19:20 -------- d-----w- c:\program files\Common Files\SWF Studio

2010-03-11 12:38 . 2004-08-04 08:00 832512 ----a-w- c:\windows\system32\wininet.dll

2010-03-11 12:38 . 2004-08-04 08:00 78336 ----a-w- c:\windows\system32\ieencode.dll

2010-03-11 12:38 . 2004-08-04 08:00 17408 ------w- c:\windows\system32\corpol.dll

2010-03-10 03:26 . 2010-03-10 03:26 68696 ---ha-w- c:\windows\system32\mlfcache.dat

2010-03-04 20:21 . 2009-05-27 00:33 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton

2010-02-28 02:42 . 2007-06-23 18:56 -------- d-----w- c:\documents and settings\Amy *********\Application Data\Image Zone Express

2010-02-23 08:24 . 2010-02-23 08:24 27764 ----a-w- c:\documents and settings\Amy *********\Start Menu.zip

2010-02-13 19:12 . 2010-02-13 19:12 10134 ----a-r- c:\documents and settings\Amy *********\Application Data\Microsoft\Installer\{14291118-0C19-45EA-A4FA-5C1C0F5FDE09}\ARPPRODUCTICON.exe

2009-03-17 21:01 . 2009-03-17 21:01 194140 ----a-w- c:\program files\amyage40.jpg

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-30 68856]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-11-04 98394]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-11-04 688218]

"eabconfg.cpl"="c:\program files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-12-03 290816]

"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2004-11-05 233534]

"hpWirelessAssistant"="c:\program files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe" [2005-01-21 790528]

"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-12 49152]

"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2010-03-01 524632]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]

"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-08-20 150016]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-22 149280]

"BackupNowEZtray"="c:\program files\NewTech Infosystems\Backup Now EZ\BackupNowEZtray.exe" [2009-09-17 562944]

"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2010-03-30 437584]

"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-03-02 282792]

c:\documents and settings\Amy *********\Start Menu\Programs\Startup\

PMB Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe [2010-2-13 333088]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

HP Digital Imaging Monitor.lnk - c:\program files\Hp\Digital Imaging\bin\hpqtra08.exe [2005-5-11 282624]

WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2006-11-17 389120]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.exe.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.exe.lnk

backup=c:\windows\pss\Adobe Gamma Loader.exe.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk

backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Audible Download Manager.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Audible Download Manager.lnk

backup=c:\windows\pss\Audible Download Manager.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BTTray.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\BTTray.lnk

backup=c:\windows\pss\BTTray.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Pandion.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Pandion.lnk

backup=c:\windows\pss\Pandion.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Photo Loader supervisory.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Photo Loader supervisory.lnk

backup=c:\windows\pss\Photo Loader supervisory.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Scheduled Updates.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Quicken Scheduled Updates.lnk

backup=c:\windows\pss\Quicken Scheduled Updates.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Amy *********^Start Menu^Programs^Startup^Picaboo.lnk]

path=c:\documents and settings\Amy *********\Start Menu\Programs\Startup\Picaboo.lnk

backup=c:\windows\pss\Picaboo.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Amy *********^Start Menu^Programs^Startup^WinMySQLadmin.lnk]

path=c:\documents and settings\Amy *********\Start Menu\Programs\Startup\WinMySQLadmin.lnk

backup=c:\windows\pss\WinMySQLadmin.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]

2005-01-22 18:31 126976 ----a-w- c:\windows\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]

2005-01-22 18:36 155648 ----a-w- c:\windows\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

2009-09-21 23:36 305440 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LSBWatcher]

2004-10-14 20:54 253952 ----a-w- c:\hp\drivers\hplsbwatcher\LSBurnWatcher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2009-09-05 08:54 417792 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]

2009-04-16 20:36 24264488 ----a-r- c:\program files\Skype\Phone\Skype.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2006-10-12 11:10 49263 ----a-w- c:\program files\Java\jre1.5.0_09\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TCOYFReminder]

2005-06-28 19:35 139264 ----a-w- c:\progra~1\TCOYF\tcoyftray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"btwdins"=2 (0x2)

"Apple Mobile Device"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqscnvw.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqCopy.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpfccopy.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqpse.exe"=

"c:\\Program Files\\Common Files\\HP\\Digital Imaging\\Bin\\hpqPhotoCrm.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqsudi.exe"=

"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqpsapp.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [5/18/2009 3:07 PM 64160]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [4/13/2010 7:48 PM 135336]

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [5/24/2009 9:55 AM 303952]

R2 NTI BackupNowEZSvr;NTI BackupNowEZSvr;c:\program files\NewTech Infosystems\Backup Now EZ\BackupNowEZSvr.exe [9/17/2009 3:32 PM 45312]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [5/24/2009 9:55 AM 20824]

S2 gupdate1c9d81a1f056e6e;Google Update Service (gupdate1c9d81a1f056e6e);c:\program files\Google\Update\GoogleUpdate.exe [5/18/2009 5:36 PM 133104]

S2 IPSECEXT;Nortel Extranet Access Protocol;c:\windows\system32\drivers\ipsecw2k.sys [8/23/2006 9:41 AM 114016]

S2 mrtRate;mrtRate; [x]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [1/21/2010 6:33 PM 102448]

S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 12:06 PM 1029456]

S4 Herofsl;Herofsl; [x]

.

Contents of the 'Scheduled Tasks' folder

2010-04-12 c:\windows\Tasks\Ad-Aware Update (Weekly).job

- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 23:08]

2010-04-16 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 19:34]

2010-04-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-19 00:35]

2010-04-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-19 00:35]

2010-04-16 c:\windows\Tasks\WGASetup.job

- c:\windows\system32\KB905474\wgasetup.exe [2009-04-22 05:18]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

IE: Send To &Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

Trusted Zone: turbotax.com

FF - ProfilePath - c:\documents and settings\Amy *********\Application Data\Mozilla\Firefox\Profiles\wy6b75a8.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\NPUploader.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----

c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.debug", false);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("html5.enable", false);

c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr

ef", true);

c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");

c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);

c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);

c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-04-16 10:53

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe????????5?3?3?7??????? ?,?B?????????????hLC? ??????

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MySql]

"ImagePath"="C:/Program Files/xampp/mysql/bin/mysqld-nt.exe"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MySql]

"ImagePath"="C:/Program Files/xampp/mysql/bin/mysqld-nt.exe"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SAVRT]

"ImagePath"="-"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SNDSrvc]

"ImagePath"="-"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3716)

c:\windows\system32\WININET.dll

c:\program files\NewTech Infosystems\Backup Now EZ\Pehook.dll

c:\windows\system32\ieframe.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Avira\AntiVir Desktop\avguard.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

c:\program files\Avira\AntiVir Desktop\avshadow.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Common Files\LightScribe\LSSrvc.exe

c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\program files\xampp\mysql\bin\mysqld-nt.exe

c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

c:\program files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

c:\windows\system32\wdfmgr.exe

c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe

c:\program files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe

c:\program files\HPQ\SHARED\HPQWMI.exe

.

**************************************************************************

.

Completion time: 2010-04-16 11:03:19 - machine was rebooted

ComboFix-quarantined-files.txt 2010-04-16 18:03

ComboFix2.txt 2010-04-16 00:40

Pre-Run: 16,830,435,328 bytes free

Post-Run: 16,806,371,328 bytes free

- - End Of File - - 1EB4D5C20C6066D98932DFF136217A4E

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Hello Kahdah - log above but I've been discussing this with some people and we're stumped. If the hackers are looking for passwords and logins - do the keep a log of your keystrokes so they can determine what website they login/password goes to? In other words, do they always know what site the logins go to?

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If the hackers are looking for passwords and logins - do the keep a log of your keystrokes so they can determine what website they login/password goes to? In other words, do they always know what site the logins go to?
That was just my initial info on it.

I don't know exactly what they are after, it is possible with infections like this to control the computer as is hidden from windows and can run with admin privileges so they could pretty much do what they want with the computer.

How is the computer behaving now?

Please run Gmer once more and post that log.

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Did the ComboFix show anything? I haven't used the computer yet - I wasn't sure if it was okay to do so. I did notice that the IPs were not hitting the machine as malwarebytes was no longer reporting them. I will run it GMER again right now and post asap. Man, I hope this works. Thanks so much!

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Here's the GMER log again:

GMER 1.0.15.15281 - http://www.gmer.net

Rootkit scan 2010-04-16 20:46:27

Windows 5.1.2600 Service Pack 2

Running: cp0j5cig.exe; Driver: C:\DOCUME~1\AMYASD~1\LOCALS~1\Temp\axdyypod.sys

---- System - GMER 1.0.15 ----

SSDT F7C8059E ZwCreateKey

SSDT F7C80594 ZwCreateThread

SSDT F7C805A3 ZwDeleteKey

SSDT F7C805AD ZwDeleteValueKey

SSDT F7C805B2 ZwLoadKey

SSDT F7C80580 ZwOpenProcess

SSDT F7C80585 ZwOpenThread

SSDT F7C805BC ZwReplaceKey

SSDT F7C805B7 ZwRestoreKey

SSDT F7C805A8 ZwSetValueKey

---- Kernel code sections - GMER 1.0.15 ----

? Combo-Fix.sys The system cannot find the file specified. !

init C:\WINDOWS\system32\drivers\tifm21.sys entry point in "init" section [0xF68E5ABF]

? C:\ComboFix\catchme.sys The system cannot find the path specified. !

? C:\WINDOWS\system32\Drivers\PROCEXP113.SYS The system cannot find the file specified. !

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

---- EOF - GMER 1.0.15 ----

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Yes combofix did overwrite the file but I do not think it did it completely.

===============First===============

Please go to Start > Run then type in cmd then hit the ok button.

In the black box that comes up please copy the text in bold below into the command prompt window and hit enter.

copy /y "C:\WINDOWS\tiinst\tifm21.sys" C:\

If it works correctly you will see a 1 file(s) copied message.

If you do not see that message then DO NOT PROCEED but rather stop and alert me to it.

===============Second===============

If you do see the 1 file(s) copied message then do the following.

1. Please download The Avenger2 by Swandog46 to your Desktop.

  • Right click on the Avenger.zip folder and select "Extract All..."
  • Follow the prompts and extract the avenger folder to your desktop

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to move:
C:\tifm21.sys | C:\WINDOWS\system32\drivers\tifm21.sys

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, open the avenger folder and start The Avenger program by clicking on its icon.

  • Right click on the window under Input script here:, and select Paste.
  • You can also Paste the text copied to the clipboard into this window by pressing (Ctrl+V), or click on the third button under the menu to paste it from the clipboard.
  • Click on Execute
  • Answer "Yes" twice when prompted.

4. The Avenger will automatically do the following:

[*]It will Restart your computer. ( In cases where the code to execute contains "Drivers to Delete" or "Drivers to Disable", The Avenger will actually restart your system twice.)

[*]On reboot, it will briefly open a black command window on your desktop, this is normal.

[*]After the restart, it creates a log file that should open with the results of Avenger

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All steps work, although I believe the results of GMER may mean we're not out of the woods:

GMER 1.0.15.15281 - http://www.gmer.net

Rootkit scan 2010-04-17 12:37:01

Windows 5.1.2600 Service Pack 2

Running: cp0j5cig.exe; Driver: C:\DOCUME~1\AMYASD~1\LOCALS~1\Temp\axdyypod.sys

---- System - GMER 1.0.15 ----

SSDT F7BB2CC6 ZwCreateKey

SSDT F7BB2CBC ZwCreateThread

SSDT F7BB2CCB ZwDeleteKey

SSDT F7BB2CD5 ZwDeleteValueKey

SSDT F7BB2CDA ZwLoadKey

SSDT F7BB2CA8 ZwOpenProcess

SSDT F7BB2CAD ZwOpenThread

SSDT F7BB2CE4 ZwReplaceKey

SSDT F7BB2CDF ZwRestoreKey

SSDT F7BB2CD0 ZwSetValueKey

---- Kernel code sections - GMER 1.0.15 ----

? hualwej.sys The system cannot find the file specified. !

init C:\WINDOWS\system32\drivers\tifm21.sys entry point in "init" section [0xF6A22ABF]

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

---- EOF - GMER 1.0.15 ----

Still looks like the tifm32.sys lives on, yes? I'm ready when you are....

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First do you still get the firefox window popup?

Any search redirects?

Can you please post the Avenger log located here > C:\Avenger.txt

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