10Hippo

Trojan.Agent/Gen-Nullo [micro] and [short] variant

5 posts in this topic

I appear to have received script infections , possibly part of FREEware downloads , Any ideas on proper removal??

Tks

system is Win Vista 32 with MBAM and MSSE

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Hello 10Hippo! Welcome to MalwareBytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.

Please follow these instructions:

http://forums.malwarebytes.org/index.php?showtopic=9573

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Hello 10Hippo! Welcome to MalwareBytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.

Please follow these instructions:

http://forums.malwarebytes.org/index.php?showtopic=9573

Hi, Borislav.

Sorry I only notice the group FAQ after first post..

I have just run scan, can't say seen anything obvious??

Tell me what your opinion is..

but symptoms have been rather annoying even if not sinister

Tks

Cheers

Ash

Malwarebytes_stuff.rar

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Ash, I don't want to scare you, but things looks bad. This should not bother you because we'll fix them! :welcome:

Step 1

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

Step 2

Your MBAM version and database version are very old, so please:

Windows Vista and Windows 7:

  • Click on the Start vista-7-start.png button and select Control Panel
  • Click on Programs and Features
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

Step 3

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s) in this sequence:

  1. JavaRa log
  2. MalwareBytes' Anti-Malware log
  3. a new fresh DDS log only

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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