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balakrishnarao

error code

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Greetings! Please try this

Show Hidden Files and Folders in Windows XP:

  • Click Start and select My Computer
  • Click the Tools item from the menu at the top of the window (if you don't see Tools press the Alt key on your keyboard and it will appear)
  • Select Folder Options
  • Click the View tab and make sure Show hidden files and folders is selected under Hidden files and folders
  • Next, uncheck the box next to Hide protected operating system files (Recommended)
  • Then, uncheck the box next to Hide extensions for known filetypes
  • Click Apply then click OK

Then go to C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware and delete rules.ref. Once you've done that, start MBAM and when it shows the error and asks to update, let it do so and see if that corrects it.

Show Hidden Files and Folders in Windows Vista and Windows 7:

  • Click on the Start vista-7-start.png button and select Computer
  • Press the Alt key on your keyboard and click on Tools
  • Select Folder Options
  • Click the View tab and make sure that Show hidden files and folders is selected under Hidden files and folders
  • Next, uncheck the box next to Hide protected operating system files (Recommended)
  • Then, uncheck the box next to Hide extensions for known filetypes
  • Click Apply then click OK

Then go to C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware and delete rules.ref. Once you've done that, start MBAM and when it shows the error and asks to update, let it do so and see if that corrects it.

Reset Hidden Files and Folders in Windows XP:

  • Click Start and select My Computer
  • Click the Tools item from the menu at the top of the window (if you don't see Tools press the Alt key on your keyboard and it will appear)
  • Select Folder Options
  • Click the View tab and make sure Do not show hidden files and folders is selected under Hidden files and folders
  • Next, check the box next to Hide protected operating system files (Recommended)
  • Then, check the box next to Hide extensions for known filetypes
  • Click Apply then click OK

Reset Hidden Files and Folders in Windows Vista and Windows 7:

[*]Click on the Start vista-7-start.png button and select Computer

[*]Press the Alt key on your keyboard and click on Tools

[*]Select Folder Options

[*]Click the View tab and make sure that Do not show hidden files and folders is selected under Hidden files and folders

[*]Next, check the box next to Hide protected operating system files (Recommended)

[*]Then, check the box next to Hide extensions for known filetypes

[*]Click Apply then click OK

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Thanks for the directions. I did as you directed. You wrote very clear instructions, BUT, after trying to update the dataset, I get a Mbyte error message that says:

An error occurred. Please report the following error code to the Malwarebytes' Anti-Malware support team.

Error code: 732(12029, 0)

There's some digital storm on my machine that began yesterday by shutting down Avira and then won't let Malwarebytes update, so am keeping it offline. I ran a full scan from a very old update. It found two items, a trojan and an ad and quarantined them. But the above prevents updating.

Since this machine I am writing you on is current with its updates and apparently healthy, can I move the dataset by flash drive from this machine to the infected one and then run Malwarebytes with the current dataset? If so what's the name of the file and where do I find it? Is it Rules.Ref

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