Robmm76

Setup Files Corrupted

10 posts in this topic

After the download I select RUN and get "Setup Files Corrupted. Please obtain a new copy of the program." I have repeated this several times with same result. How do I "obtain a new copy of the program?"

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Hi,

Please download DDS and save it to your desktop.

  • Disable any script blocking protection.
  • Double click dds.com to run the tool..
  • When done, DDS will open two logs (DDS.txt and Attach.txt).
  • Save both reports to your desktop.

Please include the contents of DDS.txt in your next reply.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please download Rootkit Unhooker and save it to your Desktop

  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop

Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

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Hi,

Please download DDS and save it to your desktop.

  • Disable any script blocking protection.
  • Double click dds.com to run the tool..
  • When done, DDS will open two logs (DDS.txt and Attach.txt).
  • Save both reports to your desktop.

Please include the contents of DDS.txt in your next reply.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please download Rootkit Unhooker and save it to your Desktop

  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop

Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

DDS.txt follows *****************

DDS (Ver_10-10-10.03) - NTFSx86

Run by Laila at 13:37:51.07 on Fri 10/15/2010

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.256.105 [GMT -5:00]

AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\WINDOWS\System32\svchost.exe -k imgsvc

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\Explorer.EXE

svchost.exe

C:\Program Files\Alwil Software\Avast5\avastUI.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Ditto\Ditto.exe

C:\Documents and Settings\Laila\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = about:blank

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/yme/*http://www.yahoo.com/ext/search/search.html

uInternet Connection Wizard,ShellNext = iexplore

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mSearchAssistant = hxxp://www.google.com/ie

uURLSearchHooks: H - No File

BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: WormRadar.com IESiteBlocker.NavFilter: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - AVG Safe Search

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File

TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File

TB: {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - No File

TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File

EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll

EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File

uRun: [TClockEx] c:\program files\tclockex\TCLOCKEX.EXE

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [ccleaner] "c:\program files\ccleaner\CCleaner.exe" /AUTO

mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

StartupFolder: c:\docume~1\laila\startm~1\programs\startup\dittoe~1.lnk - c:\program files\ditto\Ditto.exe

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683}

IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll

Trusted Zone: devry.net\www

DPF: {0000000A-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/8/B/E/8BE028EC-F134-4AA0-84AB-64F76D6B9842/wmsp9dmo.cab

DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\laila\applic~1\mozilla\firefox\profiles\pnf96dz6.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.hotmail.com/

FF - plugin: c:\documents and settings\laila\application data\mozilla\plugins\npgoogletalk.dll

FF - plugin: c:\documents and settings\laila\application data\mozilla\plugins\npgtpo3dautoplugin.dll

FF - plugin: c:\documents and settings\laila\local settings\application data\google\update\1.2.183.29\npGoogleOneClick8.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\google updater\2.4.1970.7372\npCIDetect14.dll

FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll

FF - plugin: c:\program files\opera\program\plugins\npqtplugin8.dll

FF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dll

FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

FF - user.js: network.cookie.cookieBehavior - 0

FF - user.js: privacy.clearOnShutdown.cookies - false

FF - user.js: security.warn_viewing_mixed - false

FF - user.js: security.warn_viewing_mixed.show_once - false

FF - user.js: security.warn_submit_insecure - false

FF - user.js: security.warn_submit_insecure.show_once - false

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-9-26 165584]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-9-26 17744]

R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-9-26 40384]

R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-9-26 40384]

R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-9-26 40384]

R3 ess;ESS Audio Driver (WDM);c:\windows\system32\drivers\ess.sys [2004-5-29 63360]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-16 136176]

S3 G200;G200;c:\windows\system32\drivers\G200m.sys [2004-5-29 320384]

S3 PID_0900_V;Logitech ClickSmart 310(PID_0900_V);c:\windows\system32\drivers\LV551AV.sys [2010-2-12 220079]

S4 LMIRescue;LogMeIn Rescue (5c96247d-338a-4120-9ecd-4ed8ba42813f);c:\windows\lmia2.tmp\lmi_rescue.exe [2010-2-16 1738544]

=============== Created Last 30 ================

2010-10-04 00:44:01 -------- dc----w- C:\RMS Express

2010-09-27 02:44:41 38848 ----a-w- c:\windows\avastSS.scr

2010-09-26 16:47:01 -------- dc----w- C:\QUICKEN

2010-09-20 01:30:52 -------- dc----w- c:\docume~1\alluse~1\applic~1\PC Tools

==================== Find3M ====================

2010-02-06 22:20:21 3370400 -c--a-w- c:\program files\ccsetup228.exe

2010-02-05 01:51:37 267597 ----a-w- c:\program files\nistime-32bit.exe

============= FINISH: 13:40:30.79 ===============

RKUnhooker report follows *****************

RkU Version: 3.8.388.590, Type LE (SR2)

==============================================

OS Name: Windows XP

Version 5.1.2600 (Service Pack 3)

Number of processors #1

==============================================

ntoskrnl.exe-->NtClose, Type: Address change 0x805678CD-->F7A67CF0 [C:\WINDOWS\System32\Drivers\aswSP.SYS]

ntoskrnl.exe-->NtCreateKey, Type: Address change 0x80570833-->F7A67BAC [C:\WINDOWS\System32\Drivers\aswSP.SYS]

ntoskrnl.exe-->NtDeleteKey, Type: Address change 0x80595316-->F7A68160 [C:\WINDOWS\System32\Drivers\aswSP.SYS]

ntoskrnl.exe-->NtDeleteValueKey, Type: Address change 0x80592D64-->F7A6808A [C:\WINDOWS\System32\Drivers\aswSP.SYS]

ntoskrnl.exe-->NtDuplicateObject, Type: Address change 0x805717C5-->F7A67782 [C:\WINDOWS\System32\Drivers\aswSP.SYS]

ntoskrnl.exe-->NtOpenKey, Type: Address change 0x80568D48-->F7A67C86 [C:\WINDOWS\System32\Drivers\aswSP.SYS]

ntoskrnl.exe-->NtOpenProcess, Type: Address change 0x805719AC-->F7A676C2 [C:\WINDOWS\System32\Drivers\aswSP.SYS]

ntoskrnl.exe-->NtOpenThread, Type: Address change 0x8058E5C4-->F7A67726 [C:\WINDOWS\System32\Drivers\aswSP.SYS]

ntoskrnl.exe-->NtQueryValueKey, Type: Address change 0x8056A1F9-->F7A67DA6 [C:\WINDOWS\System32\Drivers\aswSP.SYS]

ntoskrnl.exe-->NtRenameKey, Type: Address change 0x8064EAEA-->F7A6822E [C:\WINDOWS\System32\Drivers\aswSP.SYS]

ntoskrnl.exe-->NtRestoreKey, Type: Address change 0x8064EFDD-->F7A67D66 [C:\WINDOWS\System32\Drivers\aswSP.SYS]

ntoskrnl.exe-->NtSetValueKey, Type: Address change 0x80572A6E-->F7A67EE6 [C:\WINDOWS\System32\Drivers\aswSP.SYS]

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Hi,

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Here is a guide on how to disable them:
    Click me
    If you can't disable them then just continue on.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.

Share this post


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Hi,

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Here is a guide on how to disable them:
    Click me
    If you can't disable them then just continue on.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.

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ComboFix 10-10-15.01 - Laila 10/15/2010 20:14:09.1.1 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.256.124 [GMT -5:00]

Running from: c:\documents and settings\Laila\Desktop\ComboFix.exe

AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\program files\Common Files\Uninstall

c:\program files\Common Files\Uninstall\AV\Uninstall.lnk

.

((((((((((((((((((((((((( Files Created from 2010-09-16 to 2010-10-16 )))))))))))))))))))))))))))))))

.

2010-10-04 00:44 . 2010-10-11 01:38 -------- dc----w- C:\RMS Express

2010-09-27 02:45 . 2010-09-07 14:47 17744 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys

2010-09-27 02:45 . 2010-09-07 14:52 165584 ----a-w- c:\windows\system32\drivers\aswSP.sys

2010-09-27 02:45 . 2010-09-07 14:47 23376 ----a-w- c:\windows\system32\drivers\aswRdr.sys

2010-09-27 02:45 . 2010-09-07 14:52 46672 ----a-w- c:\windows\system32\drivers\aswTdi.sys

2010-09-27 02:45 . 2010-09-07 14:47 100176 ----a-w- c:\windows\system32\drivers\aswmon2.sys

2010-09-27 02:45 . 2010-09-07 14:47 94544 ----a-w- c:\windows\system32\drivers\aswmon.sys

2010-09-27 02:45 . 2010-09-07 14:46 28880 ----a-w- c:\windows\system32\drivers\aavmker4.sys

2010-09-27 02:44 . 2010-09-07 15:12 38848 ----a-w- c:\windows\avastSS.scr

2010-09-27 02:44 . 2010-09-07 15:11 167592 ----a-w- c:\windows\system32\aswBoot.exe

2010-09-26 16:47 . 2010-09-26 16:47 -------- dc----w- C:\QUICKEN

2010-09-20 01:30 . 2010-09-27 02:19 -------- dc----w- c:\documents and settings\All Users\Application Data\PC Tools

2010-09-20 01:13 . 2010-09-20 01:14 -------- dc----w- c:\documents and settings\All Users\Application Data\Google Updater

2010-09-16 15:06 . 2010-09-16 15:06 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google

2010-09-16 15:01 . 2010-09-16 15:01 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"TClockEx"="c:\program files\TClockEx\TCLOCKEX.EXE" [2000-03-09 89088]

"ccleaner"="c:\program files\CCleaner\CCleaner.exe" [2010-09-24 1786168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]

"avast5"="c:\program files\Alwil Software\Avast5\avastUI.exe" [2010-09-07 2838912]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]

c:\documents and settings\Laila\Start Menu\Programs\Startup\

Ditto.exe (2).lnk - c:\program files\Ditto\Ditto.exe [2009-8-16 716800]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]

backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microtek Scanner Finder.lnk]

backup=c:\windows\pss\Microtek Scanner Finder.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\2Wire Wireless Manager]

2007-10-01 22:56 61440 -c--a-w- c:\program files\2Wire Wireless Manager\2Wire.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]

2010-09-21 18:37 932288 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]

2010-06-20 02:04 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]

2008-04-14 00:12 15360 ----a-w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]

2010-08-30 17:15 136176 ----atw- c:\documents and settings\Laila\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]

2006-09-26 00:52 50736 -c--a-w- c:\program files\Common Files\AOL\1187406851\ee\aolsoftware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

2010-02-16 00:07 141608 -c--a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechGalleryRepair]

2002-12-11 00:32 155648 -c--a-w- c:\program files\Logitech\ImageStudio\ISStart.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechImageStudioTray]

2002-12-11 00:31 61440 -c--a-w- c:\program files\Logitech\ImageStudio\LogiTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LVCOMS]

2002-12-10 23:54 127022 -c--a-w- c:\program files\Common Files\Logitech\QCDriver3\LVComS.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OneTouch Monitor]

2002-09-13 13:22 86016 ----a-w- c:\program files\Visioneer OneTouch\OneTouchMon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2010-03-18 02:53 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]

2004-05-29 17:56 26112 ----a-w- c:\program files\Real\RealPlayer\realplay.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2009-10-11 10:17 149280 -c--a-w- c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]

2010-09-20 01:13 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"SNDSrvc"=3 (0x3)

"Nero BackItUp Scheduler 4.0"=2 (0x2)

"LMIRescue"=2 (0x2)

"LightScribeService"=2 (0x2)

"idsvc"=3 (0x3)

"Creative Service for CDROM Access"=2 (0x2)

"wuauserv"=2 (0x2)

"mnmsrvc"=3 (0x3)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"c:\\WINDOWS\\system32\\sessmgr.exe"=

"c:\\Program Files\\Opera\\opera.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Documents and Settings\\Laila\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=

"c:\\Program Files\\Google\\Google Earth\\plugin\\geplugin.exe"=

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [9/26/2010 9:45 PM 165584]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [9/26/2010 9:45 PM 17744]

R3 ess;ESS Audio Driver (WDM);c:\windows\system32\drivers\ess.sys [5/29/2004 2:59 AM 63360]

S3 G200;G200;c:\windows\system32\drivers\G200m.sys [5/29/2004 2:59 AM 320384]

S3 PID_0900_V;Logitech ClickSmart 310(PID_0900_V);c:\windows\system32\drivers\LV551AV.sys [2/12/2010 3:10 PM 220079]

.

Contents of the 'Scheduled Tasks' folder

2010-10-15 c:\windows\Tasks\Google Software Updater.job

- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2010-09-20 01:13]

2010-10-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-16 17:15]

2010-10-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-16 17:15]

2010-10-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1202660629-764733703-1957994488-1005Core.job

- c:\documents and settings\Laila\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-08-30 17:15]

2010-10-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1202660629-764733703-1957994488-1005UA.job

- c:\documents and settings\Laila\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-08-30 17:15]

2010-10-15 c:\windows\Tasks\Symantec NetDetect.job

- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2004-09-28 22:26]

.

.

------- Supplementary Scan -------

.

uStart Page = about:blank

mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/yme/*http://www.yahoo.com/ext/search/search.html

uInternet Connection Wizard,ShellNext = iexplore

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000

Trusted Zone: devry.net\www

FF - ProfilePath - c:\documents and settings\Laila\Application Data\Mozilla\Firefox\Profiles\pnf96dz6.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.hotmail.com/

FF - plugin: c:\documents and settings\Laila\Application Data\Mozilla\plugins\npgoogletalk.dll

FF - plugin: c:\documents and settings\Laila\Application Data\Mozilla\plugins\npgtpo3dautoplugin.dll

FF - plugin: c:\documents and settings\Laila\Local Settings\Application Data\Google\Update\1.2.183.29\npGoogleOneClick8.dll

FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\Google\Google Updater\2.4.1970.7372\npCIDetect14.dll

FF - plugin: c:\program files\Google\Update\1.2.183.29\npGoogleOneClick8.dll

FF - plugin: c:\program files\Opera\program\plugins\npqtplugin8.dll

FF - plugin: c:\program files\QuickTime\Plugins\npqtplugin8.dll

FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----

FF - user.js: network.cookie.cookieBehavior - 0

FF - user.js: privacy.clearOnShutdown.cookies - false

FF - user.js: security.warn_viewing_mixed - false

FF - user.js: security.warn_viewing_mixed.show_once - false

FF - user.js: security.warn_submit_insecure - false

FF - user.js: security.warn_submit_insecure.show_once - false

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);

.

- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

.

Completion time: 2010-10-15 20:38:44

ComboFix-quarantined-files.txt 2010-10-16 01:38

Pre-Run: 6,043,729,920 bytes free

Post-Run: 6,031,228,928 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

- - End Of File - - AFE74C855B3718939866D82C840B0AE3

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Hi,

Download TFC to your desktop

  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Download this randomly named MBAM installer to your desktop.

Double-click this file and try to install MBAM. If you can't install it, just continue to the next step (the ESET Online Scanner).

Start Malwarebytes' Anti-Malware

  • Once the program has loaded, click the "Update" tab and click the "Check For updates" button.
  • Once the updates were downloaded, click the "Scanner" tab, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I'd like us to scan your machine with ESET OnlineScan

  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the esetOnline.png button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    1. Click on esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the esetSmartInstallDesktopIcon.png icon on your desktop.

    3. Check esetAcceptTerms.png
    4. Click the esetStart.png button.
    5. Accept any security warnings from your browser.
    6. Check esetScanArchives.png
    7. Push the Start button.
    8. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    9. When the scan completes, push esetListThreats.png
    10. Push esetExport.png, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    11. Push the esetBack.png button.
    12. Push esetFinish.png

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My reply did not get posted so I am repeating it here.

********************************************************************************

**********

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4855

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

10/16/2010 9:11:42 PM

mbam-log-2010-10-16 (21-11-42).txt

Scan type: Quick scan

Objects scanned: 135510

Time elapsed: 23 minute(s), 57 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 3

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\.pox (Rogue.FixTool) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\pofile (Rogue.FixTool) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Miracle (PUP.PerfectOptimizer) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_CURRENT_USER\Environment\evuninst (Rogue.Antivir2010) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

********************************************************************************

**********

ESET OnlineScan found 0 threats and produced no report.

********************************************************************************

**********

In summary:

1. I needed the randomly named remover.

2. Malwarebytes' Anti-Malware found everything that ESET OnlineScan would have found.

Is this correct?

I assume that this problem is solved.

Thank you for your assistance.

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Hi,

1. I needed the randomly named remover.

It's a randomly named installer of MBAM, not a 'remover'. I'm not sure if this was the solution. TFC could have been the solution as well.

2. Malwarebytes' Anti-Malware found everything that ESET OnlineScan would have found.

No. MBAM found some leftovers in the registry. The ESET Online Scanner doesn't scan the registry.

Your logs appear to be clean now. There is only a bit of cleanup that we will deal with in this post, as well as prevention from future infections. :)

Remove Combofix now that we're done with it.

  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
    CF_Uninstall-1.jpg
  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please download JavaRa to your desktop and unzip it to its own folder

  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Keep a backup of your important files

Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Make proper use of your anti-virus and firewall

You should keep your anti-virus and firewall guard enabled at all times, don't shut them off unless there's a specific reason to do so.

Also, regularly performing a full system scan with your anti-virus program is a good idea to make sure nothing has slipped through your protection. Once every two weeks works well for many people. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Keep in mind that anti-virus programs are far from perfect. They don't protect you against every piece of malware that's out there, so don't trust them blindly. If an anti-virus reports a file as 'clean' then it's doesn't necessarily has to mean it is.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Keep all your software updated

It is important to keep up on system updates from Microsoft by regularly checking their website at: http://windowsupdate.microsoft.com/, as these patch critical security vulnerabilities and help to keep you safe.

It's also important to keep programs up to date so that malware doesn't exploit any old security flaws. FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Java and Adobe Reader are two of the main security vulnerabilities. You can find the latest version of Java here, you will want the Java SE Runtime Environment (JRE) one. You can find the latest version of Adobe Reader here.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Use a safer web browser

Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a couple good free alternatives: Firefox and Opera. Both are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial here which will help you to make IE much safer.

If you decide to use the Firefox browser, the McAfee SiteAdvisor add-on will nicely help to enhance your security. This add-on tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Some other security programs

It is wise these days to have a few security programs installed and running on your machine except from just an anti-virus and a firewall. I will list some of them.

  • A good anti-spyware program installed on your pc is very important to help remove any spyware that may have gotten on your computer. I highly recommend Malwarebytes' Anti-Malware.
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites in the future.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Be careful

Having security programs installed is very helpful to you, but none of them have the gift of human thought. The best way to make sure you don't get infected is to exercise common sense. Be careful of what websites you visit - if a site looks suspicious, trust your instincts and get out of there. Be careful of what attachments you open in emails and files you download from websites - check them over carefully to make sure that you know what you're getting.

Using peer-to-peer programs (eg: LimeWire, BitTorrent, uTorrent, Kazaa) or downloading cracks and keygens is something else to avoid. These are the most common way to get infected. Malware writers use these programs to spread infections as it is the easiest way for them. The majority of infections we see in the Malware Removal forum are due to people using p2p programs to download cracks/keygens/warez. These are not only illegal, but will always contain some form of malware. You have no way of verifying that the things you download are legitimate or that they don't contain malware. Even with an up to date anti-virus and firewall, some of these things will still infect you. It is highly recommend that you uninstall all peer-to-peer programs. It just isn't worth it.

Other common ways of getting infected are dis-reputable sites forcing you to download and install a codec. Or viruses using Instant Messaging programs (Windows Live Messenger, MSN Messenger, AIM) to send a file claiming it to be "photos" from a friend, only for it to turn out to be a virus.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Slow computer?

If your computer begins to slow down in the future for no particular reason, your first step should not be to come to the malware forum. As your computer ages and is used, it's parts wear, files and programs accumulate, and its performance can decrease. To restore your computer's performance to its best possible level, follow the steps in this page written by malware expert Miekiemoes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I'll leave this thread open for a couple days in case you come across any lingering problems that need fixing, then I'll close it up. If you need it reopened for any reason just shoot me a PM. It's been a pleasure working with you, now best of luck!

Cheers,

Gammo :)

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Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.

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