AntiVirus Pro 2009 infection?

Christine · November 28, 2008

Good Evening,

I have ran the three programs requested. Here are the 3 log files in order as requested:

Malwarebytes-Anti-Malware Scan:

Malwarebytes' Anti-Malware 1.30

Database version: 1430

Windows 5.1.2600 Service Pack 3

11/27/2008 3:41:50 PM

mbam-log-2008-11-27 (15-41-50).txt

Scan type: Quick Scan

Objects scanned: 50282

Time elapsed: 4 minute(s), 13 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 3

Registry Values Infected: 1

Registry Data Items Infected: 1

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c2cede86-1453-4e0e-91ff-c818d2caba50} (Trojan.BHO.H) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{c2cede86-1453-4e0e-91ff-c818d2caba50} (Trojan.BHO.H) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\The Weather Channel (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\yiwobisige (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\fijadizo.dll (Trojan.BHO.H) -> Delete on reboot.

PandaActive Scan:

;*******************************************************************************

********************************************************************************

*

*******************

ANALYSIS: 2008-11-27 22:32:47

PROTECTIONS: 2

MALWARE: 31

SUSPECTS: 2

;*******************************************************************************

********************************************************************************

*

*******************

PROTECTIONS

Description Version Active Updated

;===============================================================================

================================================================================

=

===================

Symantec Antivirus Corporate Edition 10.1 No Yes

Zone Alarm Security Suite 7.0.483.000 No No

;===============================================================================

================================================================================

=

===================

MALWARE

Id Description Type Active Severity Disinfectable Disinfected Location

;===============================================================================

================================================================================

=

===================

00139059 Cookie/Traffic Marketplace TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.trafficmp.com/]

00139061 Cookie/Doubleclick TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.doubleclick.net/]

00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Documents and Settings\CMC\Application Data\Netscape\NSB\Profiles\c4cy50x4.default\cookies.txt[.doubleclick.net/]

00139064 Cookie/Atlas DMT TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.atdmt.com/]

00145453 Cookie/Bfast TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.bfast.com/]

00145731 Cookie/Tribalfusion TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.tribalfusion.com/]

00145738 Cookie/Mediaplex TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.mediaplex.com/]

00167642 Cookie/Com.com TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.com.com/]

00167656 Cookie/Hitbox TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.ehg-idg.hitbox.com/]

00167753 Cookie/Statcounter TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.statcounter.com/]

00168048 Cookie/Overture TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.perf.overture.com/]

00168061 Cookie/Apmebf TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.apmebf.com/]

00168076 Cookie/BurstNet TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.burstnet.com/]

00168090 Cookie/Serving-sys TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.serving-sys.com/]

00168101 Cookie/Falkag TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.as-us.falkag.net/]

00169190 Cookie/Advertising TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.advertising.com/]

00169190 Cookie/Advertising TrackingCookie No 0 Yes No C:\Documents and Settings\CMC\Application Data\Netscape\NSB\Profiles\c4cy50x4.default\cookies.txt[.advertising.com/]

00169190 Cookie/Advertising TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.advertising.com/]

00170304 Cookie/WebtrendsLive TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][statse.webtrendslive.com/]

00170495 Cookie/PointRoll TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.ads.pointroll.com/]

00170554 Cookie/Overture TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.overture.com/]

00170556 Cookie/RealMedia TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.realmedia.com/]

00171982 Cookie/QuestionMarket TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.questionmarket.com/]

00172221 Cookie/Zedo TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.zedo.com/]

00184846 Cookie/Adrevolver TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.adrevolver.com/]

00187950 Cookie/bravenetA TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.bravenet.com/]

00194327 Cookie/Go TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.go.com/]

00207862 Cookie/did-it TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.did-it.com/]

00262020 Cookie/Atwola TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.atwola.com/]

00286739 Cookie/Hitbox TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][.ehg-dig.hitbox.com/]

00325830 Cookie/Bridgetrack TrackingCookie No 0 No No C:\Program Files\support.com\backup\co\cookies.txt\47718_5b912b86b_[cookies.txt][citi.bridgetrack.com/]

00377802 Spyware/PeoplePC Spyware No 0 Yes No C:\Program Files\Online Services\PeoplePC\ISP5900\Dll\RAS.DLL

00450614 Adware/2Search Adware No 0 No No C:\Program Files\Online Services\PeoplePC\ISP5900\Branding\ppal3ppc.exe[PPCToolbar.dll]

03839851 Trj/Downloader.MDW Virus/Trojan No 1 Yes No C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP629\A0041813.sys

;===============================================================================

================================================================================

=

===================

SUSPECTS

Sent Location JJ

;===============================================================================

================================================================================

=

===================

No C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP629\A0041804.dll JJ

No C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP629\A0041805.dll JJ

;===============================================================================

================================================================================

=

===================

VULNERABILITIES

Id Severity Description JJ

;===============================================================================

================================================================================

=

===================

;===============================================================================

================================================================================

=

===================

And finally HiJackThis scan:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:35:13 PM, on 11/27/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Juniper Networks\Common Files\dsNcService.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\igfxtray.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\USBDeviceService.exe

C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe

C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\Google\Gmail Notifier\gnotify.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\Skype\Plugin Manager\SkypePM.exe

C:\Program Files\Support.com\bin\tgcmd.exe

C:\Program Files\Internet Explorer\iexplore.exe

c:\program files\common files\installshield\updateservice\isuspm.exe

C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netflix.com/MemberHome

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll

O2 - BHO: (no name) - {c2cede86-1453-4e0e-91ff-c818d2caba50} - C:\WINDOWS\system32\fijadizo.dll (file missing)

O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe

O4 - HKLM\..\Run: [DetectorApp] C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf

O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [yiwobisige] Rundll32.exe "C:\WINDOWS\system32\ruhisaba.dll",s

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [yiwobisige] Rundll32.exe "C:\WINDOWS\system32\ruhisaba.dll",s (User 'LOCAL SERVICE')

O4 - S-1-5-18 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'SYSTEM')

O4 - .DEFAULT Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')

O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: C:\WINDOWS\system32\volapego.dll

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe

O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

O23 - Service: USBDeviceService - Unknown owner - C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\USBDeviceService.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--

End of file - 12514 bytes

Maurice Naggar · November 28, 2008

Hello Christine and welcome to Malwarebytes forums.

You will want to print out or copy these instructions to Notepad for Safe Mode/offline reference!

These steps are for member Christine only. If you are a lurker, do NOT try this on your system!

If you are not Christine and have a similar problem, do NOT post here; start your own topic

Do not run or start any other programs while these utilities and tools are in use!

Do NOT run any other tools on your own or do any fixes other than what is listed here.

If you have questions, please ask before you do something on your own.

But it is important that you get going on these following steps.

Set Windows to show all files and all folders.

On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.

Next, un-check Hide extensions for known file types.

Next un-check Hide protected operating system files.

Use your browser to go here at Virustotal website

Click the Browse button and then navigate to C:\WINDOWS\system32\volapego.dll, then click the Submit button.

The various virus scanners will identify the file and if it is not identified, the AV vendors will then have a copy of it for analysis. Save the results, and post back here in a reply.

Repeat the same steps for C:\WINDOWS\system32\ruhisaba.dll

Save the results, and post back here in a reply.

==

Use your browser to go here at Viruscan.org website

Click the Browse button and then navigate to C:\WINDOWS\system32\volapego.dll, then click the Submit button.

Save the results, and post back here in a reply.

Repeat the same steps for C:\WINDOWS\system32\ruhisaba.dll

Save the results, and post back here in a reply.

2. Take out the trash (temporary files & temporary internet files)

Please download ATF Cleaner by Atribune, saving it to your desktop. It is used to cleanout temporary files & temp areas used by internet browsers.

Start ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser, do this also:

Click Firefox at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

Click Opera at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

ATF-Cleaner should be run per the above in every user-login account {User Profile}

=

3. Important! => Open Notepad > Click on Format > Uncheck Word wrap, if checked. Exit Notepad.

=

Start HijackThis. Look for these lines and place a checkmark against each of the following, if still present

O2 - BHO: (no name) - {c2cede86-1453-4e0e-91ff-c818d2caba50} - C:\WINDOWS\system32\fijadizo.dll (file missing)
O4 - HKLM\..\Run: [yiwobisige] Rundll32.exe "C:\WINDOWS\system32\ruhisaba.dll",s
O4 - HKUS\S-1-5-19\..\Run: [yiwobisige] Rundll32.exe "C:\WINDOWS\system32\ruhisaba.dll",s (User 'LOCAL SERVICE')

Click on Fix Checked when finished and exit HijackThis.

Make sure your Internet Explorer (& or any other window) is closed when you click Fix Checked!

=

Next, we're going to use OTMoveIt3 to move a malware file.

Please download the OTMoveIt3 by OldTimer.

Save it to your desktop.
Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
```
:filesC:\WINDOWS\system32\ruhisaba.dll
:servicesyiwobisige
```
Return to OTMoveIt3, right click in the "Paste List of Files/Folders to Move" window (under the yellow bar) and choose Paste.
Click the red Moveit! button.
Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
Close OTMoveIt3

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

=

Next, Close all applications and windows.

If you have an older copy of SDFix, delete it now.

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%

(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual user account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back in a Reply here.

=

Please download SmitfraudFix (by S!Ri)

Don't download SmitfraudFix until you're ready to run/use it. It's very important that you be using the most recent version (v2.378 as of this post).

Extract the contents of the zip file (a folder named SmitfraudFix) to your Desktop.

Please then reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual user account.

1. Once in Safe Mode, open the SmitfraudFix folder and double-click smitfraudfix.cmd

2. Select option #2 - Clean by typing 2 and pressing Enter to delete infected files.

3. You will be prompted: "Registry cleaning - Do you want to clean the registry ?" Answer "Yes" by typing Y and pressing Enter in order to remove the desktop background and clean registry keys associated with the infection.

4. The tool will then check if wininet.dll is infected. If prompted to replace the infected file (if found), answer "Yes" by typing Y and pressing Enter.

5. The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

6. A text file will appear onscreen with results from the cleaning process. Please copy/paste the content of that report into your next reply along with the Report.txt from above.

The report also may be found at the root of the system drive, usually at C:\rapport.txt

Notes:

process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. More on this at http://www.beyondlogic.org/consulting/proc...processutil.htm
Running option #2 on a non-infected computer will remove your Desktop background. No need to worry, you're infected :twisted:

=

If you have a prior copy of Combofix, delete it now :!:

Download ComboFix from one of these locations:

Link 1

Link 2

Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

-------------------------------------------------------

A caution - Do not run Combofix more than once.

Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock.

The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled.

If this occurs, please reboot to restore the desktop.

Even when ComboFix appears to be doing nothing, look at your Drive light.

If it is flashing, Combofix is still at work.

=

Reply back with copy of

the Report.txt from above,
C:\rapport.txt from SmitFraudFix run,
C:\Combofix.txt
and a new Hijackthis log {after running a new HJT Scan And Save}
and, Tell me, How is your system now ?

Be sure to do a Preview prior to pressing Submit because all reports may not fit into 1 single reply. You'll likely have to do more than 1 reply.

Edited November 28, 2008 by Maurice Naggar

Christine · November 30, 2008

Hi Maurice,

Thanks for responding so quickly. First, a comment: the ruhisaba.dll file is missing from my windows/system32/ folder. We did a full search of the computer and were unable to find it. Funny thing - yesterday when I was creating my first post to you, I restarted my laptop after doing a Quick Scan using the Malwarebytes Anti-Malware app. I got a RUNDLL error saying the the ruhisaba.dll module could not be found. I just clicked OK, two command prompt windows opened quickly and disappeared and that was all.

OK - here are the two logs for the volapego.dll file. And then the third one is for HijackThis. Thank you - I'll move on to the OTMoveIt3 step next!

+++ Virustotal: +++

File volapego.dll received on 11.30.2008 02:47:15 (CET)

Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED

Result: 9/37 (24.33%)

Loading server information...

Your file is queued in position: ___.

Estimated start time is between ___ and ___ .

Do not close the window until scan is complete.

The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.

If you are waiting for more than five minutes you have to resend your file.

Your file is being scanned by VirusTotal in this moment,

results will be shown as they're generated.

Compact Compact

Print results Print results

Your file has expired or does not exists.

Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.

Email:

Antivirus Version Last Update Result

AhnLab-V3 2008.11.28.2 2008.11.29 -

AntiVir 7.9.0.36 2008.11.29 TR/Vundo.MY

Authentium 5.1.0.4 2008.11.30 -

Avast 4.8.1281.0 2008.11.29 -

AVG 8.0.0.199 2008.11.29 Generic12.QGX

BitDefender 7.2 2008.11.30 -

CAT-QuickHeal 10.00 2008.11.29 -

ClamAV 0.94.1 2008.11.29 -

DrWeb 4.44.0.09170 2008.11.29 -

eSafe 7.0.17.0 2008.11.27 Suspicious File

eTrust-Vet 31.6.6234 2008.11.28 -

Ewido 4.0 2008.11.29 -

F-Prot 4.4.4.56 2008.11.29 -

F-Secure 8.0.14332.0 2008.11.29 Trojan:W32/Vundo.BU

Fortinet 3.117.0.0 2008.11.29 -

GData 19 2008.11.30 -

Ikarus T3.1.1.45.0 2008.11.29 -

K7AntiVirus 7.10.538 2008.11.29 -

Kaspersky 7.0.0.125 2008.11.30 -

McAfee 5449 2008.11.29 -

McAfee+Artemis 5449 2008.11.29 -

Microsoft 1.4104 2008.11.30 Trojan:Win32/Vundo.JD.dll

NOD32 3650 2008.11.28 a variant of Win32/Adware.Virtumonde.NDI

Norman 5.80.02 2008.11.28 -

Panda 9.0.0.4 2008.11.29 -

PCTools 4.4.2.0 2008.11.29 -

Prevx1 V2 2008.11.30 -

Rising 21.05.52.00 2008.11.29 Trojan.Win32.VUNDO.bus

SecureWeb-Gateway 6.7.6 2008.11.29 Trojan.Vundo.MY

Sophos 4.36.0 2008.11.29 Troj/Virtum-Gen

Sunbelt 3.1.1832.2 2008.11.27 -

Symantec 10 2008.11.30 -

TheHacker 6.3.1.1.169 2008.11.29 -

TrendMicro 8.700.0.1004 2008.11.28 -

VBA32 3.12.8.9 2008.11.29 -

ViRobot 2008.11.29.1492 2008.11.29 -

VirusBuster 4.5.11.0 2008.11.29 -

Additional information

File size: 60416 bytes

MD5...: 4e5a570ad074635b7d0a3583e7f9c573

SHA1..: 60f5b09dab30d45eb3524f9f98ccfe0b7e4d2769

SHA256: 4cb4d71789a11bbea414a27d9b3f8d694a6bc84244f2fb7d297c17bb96e59854

SHA512: 8518e00e07415f3de52cc308fbf5a5e3b1e86245476b576e69551f107eb21b32

d6f3369b46c7d393049f11c4549fae3791bf10b49fc8de0db52703234ae4be76

ssdeep: 1536:ZGu1IBBurzsU/nqnpXbdug6alqy+h4THjwwsIWqF5:Te8mpXbdu1b6THia5

PEiD..: -

TrID..: File type identification

Win32 Executable Generic (42.3%)

Win32 Dynamic Link Library (generic) (37.6%)

Generic Win/DOS Executable (9.9%)

DOS Executable Generic (9.9%)

Autodesk FLIC Image File (extensions: flc, fli, cel) (0.0%)

PEInfo: PE Structure information

( base data )

entrypointaddress.: 0x100010e7

timedatestamp.....: 0x0 (Thu Jan 01 00:00:00 1970)

machinetype.......: 0x14c (I386)

( 6 sections )

name viradd virsiz rawdsiz ntrpy md5

text 0x1000 0x49f3 0x4a00 7.90 140559c7567a4de2487e77b71812642c

.rdata 0x6000 0x2dbb 0x2e00 7.82 887077c51deecb5b1562f406895bf66a

.data 0x9000 0x5fa3 0x6000 7.99 c6f0fb9657f075fd9aec96a93706e470

.idata 0xf000 0x399 0x400 0.00 0f343b0931126a20f133d67c2b018a3b

.rsrc 0x10000 0x400 0x400 3.40 8f0949d8ab1f0156905e439a59cf8a00

.reloc 0x11000 0xcfa4 0x800 0.89 763668ab21173171287c58dee84e9612

( 4 imports )

> user32.dll: ToAscii, EndPaint, EndDeferWindowPos, DestroyWindow, DestroyMenu, DestroyCursor, CreatePopupMenu, CreateDesktopW, CloseWindow

> KERNEL32.dll: GetProcessHeap, HeapValidate, HeapDestroy, GetACP, ExitProcess, EnterCriticalSection, TerminateProcess, WriteFile, SetStdHandle

> advapi32.dll: RegOpenKeyExA, RegEnumValueA, RegCloseKey

> comdlg32.dll: GetOpenFileNameW, GetFileTitleW

( 0 exports )

ATENTION ATTENTION: VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.

+++ Viruscan.org: +++

File information

File Name : volapego.dll

File Size : 60416 byte

File Type : PE32 executable for MS Windows (DLL) (GUI) Intel 80386 32-bi

MD5 : 4e5a570ad074635b7d0a3583e7f9c573

SHA1 : 60f5b09dab30d45eb3524f9f98ccfe0b7e4d2769

Scanner results

Scanner results : 15% Scanner(6/39) found malware!

Time : 2008/11/29 21:12:36 (PST)

Scanner ↓ Engine Ver Sig Ver Sig Date Scan result Time

a-squared 4.0.0.26 20081127213325 2008-11-27

-

12.251

AhnLab V3 2008.11.30.00 2008.11.30 2008-11-30

-

4.302

AntiVir 7.9.0.36 7.1.0.159 2008-11-29

TR/Vundo.MY

1.608

Antiy 2.0.18 20081129.1772504 2008-11-29

-

0.122

Arcavir 1.0.5 200811291125 2008-11-29

Trojan.Inject.Kkw

1.255

Authentium 5.1.1 200811292253 2008-11-29

-

1.160

AVAST! 3.0.1 081129-0 2008-11-29

-

0.009

AVG 7.5.52.442 270.9.11/1820 2008-11-29

Generic12.QGX

1.777

BitDefender 7.81008.2289375 7.22188 2008-11-30

-

2.104

CA (VET) 9.0.0.143 31.6.6234 2008-11-28

-

11.348

ClamAV 0.94.1 8697 2008-11-30

-

0.017

Comodo 2.11 2.0.0.712 2008-11-20

-

4.064

CP Secure 1.1.0.715 2008.11.30 2008-11-30

-

8.104

Dr.Web 4.44.0.9170 2008.11.29 2008-11-29

-

3.793

ewido 4.0.0.2 2008.11.29 2008-11-29

-

7.364

F-Prot 4.4.4.56 20081129 2008-11-29

-

1.323

F-Secure 5.51.6100 2008.11.29.01 2008-11-29

-

2.936

Fortinet 2.81-3.117 9.758 2008-11-29

-

0.757

GData 19.1733/19.128 20081130 2008-11-30

-

6.870

Ikarus T3.1.01.45 2008.11.30.71933 2008-11-30

-

5.344

JiangMin 11.0.706 2008.11.29 2008-11-29

-

2.554

Kaspersky 5.5.10 2008.11.30 2008-11-30

-

0.041

KingSoft 2008.9.8.18 2008.11.29.22 2008-11-29

-

7.981

McAfee 5.3.00 5449 2008-11-29

-

2.520

Microsoft 1.4104 2008.11.29 2008-11-29

Trojan:Win32/Vundo.JD.dll

12.626

mks_vir 2.01 2008.11.30 2008-11-30

-

2.677

Norman 5.93.01 5.93.00 2008-11-28

-

5.700

nProtect 2008-11-28.00 2630992 2008-11-28

-

6.181

Panda 9.05.01 2008.11.29 2008-11-29

-

2.614

Quick Heal 10.00 2008.11.29 2008-11-29

-

1.010

Rising 20.0 21.05.52.00 2008-11-29

Trojan.Win32.VUNDO.bus

1.036

Sophos 2.81.2 4.36 2008-11-30

Troj/Virtum-Gen

1.931

Sunbelt 4674 4674 2008-11-04

-

8.659

Symantec 1.3.0.24 20081129.002 2008-11-29

-

0.152

The Hacker 6.3.1.1 v00169 2008-11-29

-

0.551

Trend Micro 8.700-1004 5.682.30 2008-11-29

-

0.037

VBA32 3.12.8.9 20081129.1054 2008-11-29

-

1.565

ViRobot 20081129 2008.11.29 2008-11-29

-

0.828

VirusBuster 4.5.11.10 10.94.10/729492 2008-11-29

-

1.003

+++ HijackThis +++

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:24:55 PM, on 11/29/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Juniper Networks\Common Files\dsNcService.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\igfxtray.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\USBDeviceService.exe

C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe

C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\Google\Gmail Notifier\gnotify.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\WINDOWS\system32\ctfmon.exe

C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\Skype\Plugin Manager\SkypePM.exe

C:\Program Files\Support.com\bin\tgcmd.exe

C:\Program Files\Internet Explorer\iexplore.exe

c:\program files\common files\installshield\updateservice\isuspm.exe

C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\notepad.exe

C:\Program Files\Windows NT\Accessories\wordpad.exe

C:\Program Files\Mozilla Firefox\firefox.exe