wildphilldude

firefox, IE keep crashing

6 posts in this topic

got stung with a virus that keept popping up a fake security center saying i was infected, malwarebytes seemed to have got rid of it can connect to the internet but soon as try to go off google to other sites that need login such as google mail or my youtube channel firefox crashes as does internet explorer cannot download either as that causes a crash.

Malwarebytes' Anti-Malware log

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6353

Windows 6.0.6001 Service Pack 1

Internet Explorer 7.0.6001.18000

17/04/2011 12:36:45

mbam-log-2011-04-17 (12-36-45).txt

Scan type: Full scan (C:\|)

Objects scanned: 364403

Time elapsed: 2 hour(s), 9 minute(s), 6 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS/GMER log

.

DDS (Ver_11-03-05.01) - NTFSx86

Run by Test Account at 20:23:49.41 on 16/04/2011

Internet Explorer: 7.0.6001.18000

Microsoft

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Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Next, please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.

-screen317

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Here are the new logs, the problem seems fixed at the moment.

Malwarebytes' Anti-Malware log

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6405

Windows 6.0.6001 Service Pack 1

Internet Explorer 7.0.6001.18000

20/04/2011 11:46:34

mbam-log-2011-04-20 (11-46-34).txt

Scan type: Quick scan

Objects scanned: 191498

Time elapsed: 10 minute(s), 27 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS Log

.

DDS (Ver_11-03-05.01) - NTFSx86

Run by Test Account at 15:35:02.40 on 20/04/2011

Internet Explorer: 7.0.6001.18000

Microsoft

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Hi,

Next, please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan.

  1. Tick the box next to YES, I accept the Terms of Use.
  2. Click Start
  3. When asked, allow the ActiveX control to install
  4. Click Start
  5. Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  6. Click Scan
    Wait for the scan to finish
  7. Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  8. Copy and paste that log as a reply to this topic

Next, download my Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Let me know how things are running now and what issues remain.

-screen317

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Here are the logs

Eset Log

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

Security Check Log

Results of screen317's Security Check version 0.99.10

Windows Vista Service Pack 1 (UAC is enabled)

Out of date service pack!!

Internet Explorer 7 Out of date!

``````````````````````````````

Antivirus/Firewall Check:

Windows Firewall Disabled!

ESET Online Scanner v3

WMI entry may not exist for antivirus; attempting automatic update.

```````````````````````````````

Anti-malware/Other Utilities Check:

Out of date HijackThis installed!

Malwarebytes' Anti-Malware

HijackThis 1.99.1

Adobe Flash Player 10.1.102.64

Mozilla Firefox (x86 en-GB..)

````````````````````````````````

Process Check:

objlist.exe by Laurent

``````````End of Log````````````

Eset found two infected files in quarentine folders from the Combo-Fix scan. No problems have occorued though and everything appears normal. Both firefox and IE have stopped crashing, so it appears that no issues remain.

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Hi,

Next, it is absolutely essential that you upgrade to Vista Service Pack 2. Service Pack 1, which is what you currently have, has vulnerabilities that leave you wide open for re-infection. To upgrade, please click Start, type in Windows Update, and click Windows Update. Download all critical updates, including Service Pack 2.

Navigate to Start --> Run, and type Combofix /uninstall in the box that appears. Click OK afterward. Notice the space between the X and the /uninstall

This uninstalls all of ComboFix's components.

Delete SecurityCheck.

Next, uninstall HijackThis 1.99.1 from Add or Remove Programs. Also uninstall Adobe Flash Player 10.1.102.64

Get the latest version of Adobe Flash Player.

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