Jump to content

Removal instructions for PrivacyKey


Recommended Posts

  • Staff

What is PrivacyKey?

The Malwarebytes research team has determined that PrivacyKey is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with PrivacyKey?

This is how the main screen of the rogue application looks:

main.png

You will find these icons on your desktop and in your taskbar:

icons.png

And see these warnings:

warning1.png

warning2.png

warning3.png

warning4.png

How did PrivacyKey get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was downloaded from their site.

How do I remove PrivacyKey?

Our program Malwarebytes' Anti-Malware can detect and remove this rogue application.

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware

    [*]Then click Finish.

    [*]If an update is found, it will download and install the latest version.

    [*]Once the program has loaded, select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.

    [*]When completed, a log will open in Notepad. The rogue application should now be gone.

Is there anything else I need to do to get rid of PrivacyKey?

  • The shortcut called ?????????? on the desktop can be deleted if it belonged to the rogue. If you are in doubt compare the icon to the one posted above.

How would the full version of Malwarebytes' Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes' Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes' Anti-Malware would have protected you against the PrivacyKey rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

protection.png

Technical details for experts

Signs in a HijackThis log:

C:\Program Files\PrivacyKey\PrivacyKey.exe
C:\Program Files\PrivacyKey\PrivacyKeyMon.exe

O4 - HKLM\..\Run: [PrivacyKey] "C:\Program Files\PrivacyKey\PrivacyKey.exe" /run1

Alterations made by the installer:


File System
===============
In the existing folder C:\Documents and Settings\All Users\Desktop
Adds the file ??????????.lnk"="14:48 07/05/11 710 bytes
Adds the folder C:\Documents and Settings\All Users\Start Menu\Programs\??????????
Adds the file ??????????.lnk"="14:48 07/05/11 718 bytes
Adds the file ?????????? ????.lnk"="14:48 07/05/11 521 bytes
Adds the folder C:\Program Files\PrivacyKey
Adds the file uninst.exe"="14:48 07/05/11 106997 bytes
Adds the file PrivacyKeyMon.exe"="07:16 25/04/11 864768 bytes
Adds the file PrivacyKeycfg.exe"="04:57 29/03/11 565248 bytes
Adds the file PrivacyKey.exe"="07:17 25/04/11 5530624 bytes
Adds the file AddScheduler.exe"="11:13 06/01/11 388608 bytes


Registry
===============
[HKEY_LOCAL_MACHINE\SOFTWARE\PrivacyKey]
"Environment"="'11111111111111'"
"UpdateVersion"="'1.000'"
"Version"="'1.001'"
"InstallDate"="'20110507'"
"pid"="'home'"
[HKEY_LOCAL_MACHINE\SOFTWARE\PrivacyKeyPartner]
"install"="'install_check'"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\intmedialab]
"PrivacyKey"="'2011050714'"
"name"="'PrivacyKey,'"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\PrivacyKey.exe]
"(Default)"="'C:\Program Files\PrivacyKey\PrivacyKey.exe'"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PrivacyKey"="'"C:\Program Files\PrivacyKey\PrivacyKey.exe" /run1'"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PrivacyKey]
"DisplayVersion"="'1.001'"
"DisplayIcon"="'C:\Program Files\PrivacyKey\PrivacyKey.exe'"
"UninstallString"="'C:\Program Files\PrivacyKey\uninst.exe'"
"DisplayName"="'??????????'"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\International]
"W2KLpk"="1"

Malwarebytes' Anti-Malware log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6530

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/8/2011 11:32:04 AM
mbam-log-2011-05-08 (11-32-04).txt

Scan type: Quick scan
Objects scanned: 127299
Time elapsed: 3 minute(s), 51 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
c:\program files\privacykey\privacykey.exe (Rogue.PrivacyKey) -> 516 -> Unloaded process successfully.
c:\program files\privacykey\privacykeymon.exe (Rogue.PrivacyKey) -> 1700 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PrivacyKey (Rogue.PrivacyKey) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\PrivacyKey (Rogue.PrivacyKey) -> Value: PrivacyKey -> Quarantined and deleted successfully.

Folders Infected:
c:\program files\privacykey (Rogue.PrivacyKey) -> Quarantined and deleted successfully.

Files Infected:
c:\program files\privacykey\privacykeycfg.exe (Rogue.PrivacyKey) -> Quarantined and deleted successfully.
c:\program files\privacykey\addscheduler.exe (Rogue.PrivacyKey) -> Quarantined and deleted successfully.
c:\program files\privacykey\privacykey.exe (Rogue.PrivacyKey) -> Quarantined and deleted successfully.
c:\program files\privacykey\privacykeymon.exe (Rogue.PrivacyKey) -> Quarantined and deleted successfully.
c:\program files\privacykey\uninst.exe (Rogue.PrivacyKey) -> Quarantined and deleted successfully.

As mentioned before the full version of Malwarebytes' Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention

Save yourself the hassle and get protected.

Link to post
Share on other sites

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.