j the teacher

IE8 auto exit & print spooler stops

11 posts in this topic

Running IE8 on XP

periodically IE8 exits for no reason

now I cannot reinstall printer--"print spooler service has stopped"

ran malwarebytes anti malware - no detections

rean avira- no detections

GME stopps with Blue Screen of death (windows shut down to protect...)

see DDS below

Attach.txt zipped

.

DDS (Ver_2011-06-02.02) - NTFSx86

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07

Run by jennifer at 23:03:14 on 2011-07-26

.

============== Running Processes ===============

.

C:\WINDOWS\system32\acs.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\Avira\AntiVir Desktop\avshadow.exe

C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\Program Files\NETGEAR\WNA1100\WifiSvc.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\NETGEAR\WNA1100\WNA1100.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe

C:\WINDOWS\regedit.exe

C:\WINDOWS\system32\mmc.exe

C:\Program Files\Audacity\audacity.exe

C:\WINDOWS\system32\mmc.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\WINDOWS\system32\taskmgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Documents and Settings\jennifer.32DB736A8C104A3\Desktop\virus protection stuff\dds.scr

C:\WINDOWS\system32\svchost.exe -k DcomLaunch

C:\WINDOWS\system32\svchost.exe -k rpcss

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k imgsvc

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.yahoo.com/

uInternet Settings,ProxyOverride = *.local

uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\progra~1\yahoo!\companion\installs\cpn0\YTNavAssist.dll

BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll

BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn0\YTSingleInstance.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll

uRun: [NBJ] "c:\progra~1\ahead\neroba~1\NBJ.exe"

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet

mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe

mRun: [soundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe

mRun: [iAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"

mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min

mRun: [jswtrayutil] "c:\program files\netgear\wna1100\jswtrayutil.exe"

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1301174659789

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{EFA2D128-8DB1-4677-A32C-6240E2354442} : DhcpNameServer = 192.168.1.1

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: igfxcui - igfxdev.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\jennifer.32db736a8c104a3\application data\mozilla\firefox\profiles\gm344bx9.default\

FF - prefs.js: network.proxy.type - 4

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

.

============= SERVICES / DRIVERS ===============

.

R? jswpsapi;JumpStart Wi-Fi Protected Setup

S? AntiVirSchedulerService;Avira AntiVir Scheduler

S? AntiVirService;Avira AntiVir Guard

S? AR9271;Atheros AR9271 Wireless Network Adapter Service

S? ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor

S? avgio;avgio

S? avgntflt;avgntflt

S? JSWSCIMD;jswscimd Service

S? WSWNA1100;WSWNA1100

.

=============== Created Last 30 ================

.

2011-07-26 01:40:52 -------- d--h--w- c:\documents and settings\all users.windows\application data\CanonIJEGV

2011-07-25 16:24:43 -------- d-----w- c:\documents and settings\jennifer.32db736a8c104a3\application data\ElevatedDiagnostics

2011-07-19 21:54:25 -------- d--h--w- c:\documents and settings\all users.windows\application data\CanonIJScan

2011-07-19 21:52:55 -------- d-----w- c:\documents and settings\all users.windows\application data\CanonIJPLM

2011-07-19 21:48:59 362496 ----a-w- c:\windows\system32\CNMNPPM.DLL

2011-07-19 21:48:59 142336 ----a-w- c:\windows\system32\CNMNPUI.DLL

2011-07-16 15:22:00 58208 ----a-w- c:\windows\system32\drivers\wsimd.sys

2011-07-09 21:29:28 -------- d-----r- c:\documents and settings\all users.windows\application data\Atheros

2011-07-09 21:26:57 -------- d-----w- C:\temp

.

==================== Find3M ====================

.

2011-07-08 03:33:33 66616 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2011-07-07 00:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2011-07-07 00:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys

2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll

2011-04-29 17:25:27 151552 ----a-w- c:\windows\system32\schannel.dll

2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys

2011-01-11 20:17:54 361089264 ----a-w- c:\program files\WordPerfectOfficeInstaller.exe

2010-03-20 14:49:50 2114184 ----a-w- c:\program files\Install_Facebook_Plug-In_1.0.3[1]

2003-03-21 18:45:22 250544 ----a-w- c:\program files\common files\keyhelp.ocx

2008-04-14 00:12:40 73728 --sha-w- c:\windows\registeredpackages\{dd90d410-1823-43eb-9a16-a2331bf08799}$backup$\system\wmplayer.exe

.

============= FINISH: 23:04:12.09 ===============

attach.zip

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Hi and welcome to Malwarebytes.

Do you still need help?

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yes and no.

yes---IE8 still randomly exits for no reason-(send/dont sent message box doesnt appear)

No-- the spooler issue has resolved itself and the printer is now working correctly.

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Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Next, please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.

-screen317

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Combofix report Zipped and Attached

MBAM log and DDS log below.

MBAM log Malwarebytes' Anti-Malware 1.51.1.1800

www.malwarebytes.org

Database version: 7412

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

8/9/2011 2:41:21 PM

mbam-log-2011-08-09 (14-41-21).txt

Scan type: Quick scan

Objects scanned: 330356

Time elapsed: 11 minute(s), 43 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

DDS log

DDS (Ver_2011-06-02.02) - NTFSx86

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07

Run by jennifer at 15:36:03 on 2011-08-09

.

============== Running Processes ===============

.

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\acs.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Avira\AntiVir Desktop\avshadow.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\Program Files\NETGEAR\WNA1100\WifiSvc.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\Canon\MyPrinter\BJMyPrt.exe

C:\Program Files\NETGEAR\WNA1100\WNA1100.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\internet explorer\iexplore.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Program Files\internet explorer\iexplore.exe

C:\WINDOWS\system32\ctfmon.exe

C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe

C:\Documents and Settings\jennifer.32DB736A8C104A3\Desktop\virus protection stuff\dds.scr

C:\WINDOWS\system32\svchost.exe -k DcomLaunch

C:\WINDOWS\system32\svchost.exe -k rpcss

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k imgsvc

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.yahoo.com/

uInternet Settings,ProxyOverride = *.local

uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\progra~1\yahoo!\companion\installs\cpn0\YTNavAssist.dll

BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll

BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn0\YTSingleInstance.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll

uRun: [NBJ] "c:\progra~1\ahead\neroba~1\NBJ.exe"

uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe

mRun: [soundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe

mRun: [iAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"

mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min

mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon

mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1301174659789

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{EFA2D128-8DB1-4677-A32C-6240E2354442} : DhcpNameServer = 192.168.1.1

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: igfxcui - igfxdev.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\jennifer.32db736a8c104a3\application data\mozilla\firefox\profiles\gm344bx9.default\

FF - prefs.js: network.proxy.type - 4

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

.

============= SERVICES / DRIVERS ===============

.

R? jswpsapi;JumpStart Wi-Fi Protected Setup

S? AntiVirSchedulerService;Avira AntiVir Scheduler

S? AntiVirService;Avira AntiVir Guard

S? AR9271;Atheros AR9271 Wireless Network Adapter Service

S? ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor

S? avgio;avgio

S? avgntflt;avgntflt

S? JSWSCIMD;jswscimd Service

S? WSWNA1100;WSWNA1100

.

=============== Created Last 30 ================

.

2011-08-09 19:59:37 -------- d-----w- C:\ComboFix

2011-07-29 05:36:17 98304 ----a-w- c:\windows\system32\CNC620I.DLL

2011-07-29 05:36:17 270336 ----a-w- c:\windows\system32\CNC620L.DLL

2011-07-29 05:36:17 188416 ----a-w- c:\windows\system32\CNC620O.DLL

2011-07-29 05:36:17 1339392 ----a-w- c:\windows\system32\CNC620C.DLL

2011-07-26 01:40:52 -------- d--h--w- c:\documents and settings\all users.windows\application data\CanonIJEGV

2011-07-25 16:24:43 -------- d-----w- c:\documents and settings\jennifer.32db736a8c104a3\application data\ElevatedDiagnostics

2011-07-19 21:54:25 -------- d--h--w- c:\documents and settings\all users.windows\application data\CanonIJScan

2011-07-19 21:48:59 362496 ----a-w- c:\windows\system32\CNMNPPM.DLL

2011-07-19 21:48:59 142336 ----a-w- c:\windows\system32\CNMNPUI.DLL

2011-07-16 15:22:00 58208 ----a-w- c:\windows\system32\drivers\wsimd.sys

.

==================== Find3M ====================

.

2011-07-08 03:33:33 66616 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2011-07-07 00:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2011-07-07 00:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-06-26 06:45:56 256000 ----a-w- c:\windows\PEV.exe

2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys

2011-01-11 20:17:54 361089264 ----a-w- c:\program files\WordPerfectOfficeInstaller.exe

2010-03-20 14:49:50 2114184 ----a-w- c:\program files\Install_Facebook_Plug-In_1.0.3[1]

2003-03-21 18:45:22 250544 ----a-w- c:\program files\common files\keyhelp.ocx

2008-04-14 00:12:40 73728 --sha-w- c:\windows\registeredpackages\{dd90d410-1823-43eb-9a16-a2331bf08799}$backup$\system\wmplayer.exe

.

============= FINISH: 15:37:43.28 ===============

combofix log 8-8-11.zip

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Hi,

Next, please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan.

  1. Tick the box next to YES, I accept the Terms of Use.
  2. Click Start
  3. When asked, allow the ActiveX control to install
  4. Click Start
  5. Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  6. Click Scan
    Wait for the scan to finish
  7. Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  8. Copy and paste that log as a reply to this topic

Next, download my Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Let me know how things are running now and what issues remain.

-screen317

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Here are my logs....

log.txt

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

esets_scanner_update returned -1 esets_gle=53251

# version=7

# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)

# OnlineScanner.ocx=1.0.0.6528

# api_version=3.0.2

# EOSSerial=db6e303f8ec8d548af7912fa8f8c84cd

# end=finished

# remove_checked=true

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=false

# utc_time=2011-08-13 08:20:45

# local_time=2011-08-13 03:20:45 (-0600, Central Daylight Time)

# country="United States"

# lang=9

# osver=5.1.2600 NT Service Pack 3

# compatibility_mode=1797 16775125 100 93 0 48805030 0 0

# compatibility_mode=8192 67108863 100 0 4705828 4705828 0 0

# scanned=405386

# found=0

# cleaned=0

# scan_time=8365

Checkup.txt

Results of screen317's Security Check version 0.99.18

Windows XP Service Pack 3

Internet Explorer 8

``````````````````````````````

Antivirus/Firewall Check:

Windows Firewall Enabled!

Avira AntiVir Personal - Free Antivirus

ESET Online Scanner v3

Avira successfully updated!

```````````````````````````````

Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware

Java 6 Update 7

Java 2 Runtime Environment, SE v1.4.2

Out of date Java installed!

Flash Player Out of Date!

Adobe Flash Player 10.2.153.1

Mozilla Firefox (x86 en-US..)

````````````````````````````````

Process Check:

objlist.exe by Laurent

Avira Antivir avgnt.exe

Avira Antivir avguard.exe

jennifer.32DB736A8C104A3 Desktop virus protection stuff SecurityCheck.exe

ESET ESET Online Scanner OnlineCmdLineScanner.exe

``````````End of Log````````````

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Hi,

Navigate to Start --> Run, and type Combofix /uninstall in the box that appears. Click OK afterward. Notice the space between the X and the /uninstall

This uninstalls all of ComboFix's components.

Delete SecurityCheck.

After that, navigate to Start --> Control Panel --> Add or Remove Programs, and uninstall the following program (if present):

Java™ 6 Update 7

Java 2 Runtime Environment, SE v1.4.2

ESET Online Scanner v3

Adobe Flash Player 10.2.153.1

Adobe Reader 8.0

Restart your computer.

Get the latest version of Java, Adobe Reader, and Adobe Flash Player.

Let me know what issues remain.

-screen317

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Great!

I highly recommend the PRO version of MBAM; with it, it's likely that this issue would have been prevented in the first place.

Now that your computer seems to be in proper working order, please take the following steps to help prevent reinfection:

1) Download and install Javacool's SpywareBlaster, which will prevent malware from being installed on your computer. A tutorial on it can be found here.

2) Go to Windows Update frequently to get all of the latest updates (security or otherwise) for Windows.

3) Make sure your programs are up to date! Older versions may contain security risks. To find out what programs need to be updated, please run Secunia's Software Inspector.

4) WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

  • Green to go
  • Yellow for caution
  • Red to stop

WOT has an addon available for both Firefox and IE.

5) Be sure to update your Antivirus and Antispyware programs often!

Finally, please also take the time to read Tony Klein's excellent article on: So How Did I Get Infected in the First Place?

Safe surfing,

-screen317

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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