shiro

Slow Internet, Possibly Still Infected

6 posts in this topic

I have already gotten rid of a Windows Security Alerts virus, but I think I might still be infected with something, as the internet is still slow. I have been trying to run the ESET Online Scanner for two days now. Despite trying nearly every suggestion on the internet I could find, I still keep getting the "Unexpected Error 2002" and "Cannot get update. Is proxy configured?" problems.

Logs for Malwarebytes, ComboFix, and GMER are below and attached. Also, I can't run DDS.

======================================================

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 7298

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

7/27/2011 4:44:26 PM

mbam-log-2011-07-27 (16-44-26).txt

Scan type: Full scan (C:\|)

Objects scanned: 385460

Time elapsed: 2 hour(s), 5 minute(s), 52 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 2

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

c:\documents and settings\Jonathan\Desktop\eXplorer.exe (Heuristics.Reserved.Word.Exploit) -> Not selected for removal.

ComboFix and ark.zip

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Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Download OTL.exe by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe.
  • Click Run Scan and let the program run uninterrupted.
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.

Please describe the issues you are experiencing, in detail.

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When I say slow internet, I mean that my downloading speed is only in bytes or kilobytes per second, despite having a cable connection. And this is after I stopped using the hardware accelerator. It takes a long time for some images to load and it takes forever for videos to load. Normally downloading wouldn't take that long, I only noticed this problem in the past month or so.

Malwarebytes' Anti-Malware 1.51.1.1800

www.malwarebytes.org

Database version: 7383

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

8/5/2011 4:45:52 PM

mbam-log-2011-08-05 (16-45-51).txt

Scan type: Quick scan

Objects scanned: 226362

Time elapsed: 23 minute(s), 11 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

OTL and Extras.zip

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Hi,

This doesn't look like malware and sound like an issue with your ISP. I suggest calling them and having them run a line test on your connection. Could be a problem on their end or nearby your location.

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Are you still with us? This topic will be closed in a few days if you do not respond.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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