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"The instruction at "0x75606eb5" referenced memory at "0x00000008". The memory could not be "read". Click on OK to terminate the program."


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Please provide following details, so that someone may be able to assist you:

  • What is your current version of windows (XP, Vista, or Win7)?
  • Is your windows OS 32-bit or 64-bit?
  • What is your OS Service Pack?
  • What version (if any) of MBAM are you running (current is 1.51.2.1300) and is it the Free or Pro version?
  • What MBAM database version do you have now (current is 7800)?
  • What brand and version of antivirus software do you have?
  • What firewall software do you use if any?
  • Is this error occur when launching Malwarebytes Software?
  • Has your computer been infected recently, or is it currently showing any other abnormal behavior (browser redirects, IP blocks, etc.) to suggest an infection?

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  • 4 weeks later...

Please provide following details, so that someone may be able to assist you:

  • What is your current version of windows (XP, Vista, or Win7)?
    XP Pro
  • Is your windows OS 32-bit or 64-bit?
    32 bit

  • What is your OS Service Pack?
    SP3
  • What version (if any) of MBAM are you running (current is 1.51.2.1300) and is it the Free or Pro version?
    1.51.2.1300
  • What MBAM database version do you have now (current is 7800)?
    7797

  • What brand and version of antivirus software do you have?
    None at present. Previous: Avast,; Commodo
  • What firewall software do you use if any?
    ZoneAlarm
  • Is this error occur when launching Malwarebytes Software?
    When closing or ending an operation
  • Has your computer been infected recently, or is it currently showing any other abnormal behavior (browser redirects, IP blocks, etc.) to suggest an infection?
    None found. No re-directs. Some drive churning when idle.

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Greetings :)

Please do the following:

Create a Minidump using Sysinternals Process Explorer:

  • Please download Sysinternals Process Explorer from here and save it to your desktop.
    • Note: If using Windows Vista or Windows 7 then you also need to do the following:
      1. Right-click on ProcExp.exe and select Properties
      2. Click on the Compatibility tab
      3. Under Privilege Level check the box next to Run this program as an administrator
      4. Click on Apply then click OK

    [*]Double-click ProcExp.exe to run it.

    [*]Once the crash happens, leave the error window open and find mbam.exe in the process list in Process Explorer and right-click on it and hover your mouse over Create Dump and select Create Minidump...

    [*]Save the mbam.dmp file to your desktop and close Process Explorer

    [*]Right-click on the mbam.dmp file you just created and hover your mouse over Send To and select Compressed (zipped) Folder

    [*]Attach the ZIP file you just created to your next reply if it is small enough. If it isn't then please upload it to RapidShare

Thanks :)

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