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hidden file - not sure if its a virus or general pc registry problem


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PC issue with the registry-I am not sure if I am infected or if its an issue with the system (corrupt registry or something else). I have been using comodo with malwarebytes and avira. After a major scan, I am told that no malware was found, but one issue, a hidden object in the registry was:-

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DbgagD\1

I have been told that its possibly an infection, yet everything is running as normal, and both IE and Firefox are working, nothing happening out of the ordinary. The reason I thought I should post here is because this entry cannot even be viewed. When I highlight this value set to "1", I am told 'an error is preventing this key in being opened: the system cannot find the file specified'.

Changing the registry rights for Dbgag to admin makes no difference, nothing will set. Could the registry simply be corrupt? I have googled DbgagD up, I have posted elsewhere, but it does seem a common issue with users who think they are also infected. This registry entry does not seem to be linked as a the sole cause of any virus, but why cant it be viewed or edited? Could it be the result of a recent poor ms update thats having issues? I have also tried a system recovery with my vista disc, but I get a blue screen-so I have no option but to load back up as normal. I have noticed that blue screens on recovery may not always be likely the result of an infected system (it has happened to me on xp), but its still not a good sign. Perhaps only microsoft can tell me if this DbgagD registry entry is needed, corrupt or infected 100%, and what can cause the system not being able to find it-but any help would be great. Thanks.

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PC issue with the registry-I am not sure if I am infected or if its an issue with the system (corrupt registry or something else). I have been using comodo with malwarebytes and avira. After a major scan, I am told that no malware was found, but one issue, a hidden object in the registry was:-

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DbgagD\1

I have been told that its possibly an infection, yet everything is running as normal, and both IE and Firefox are working, nothing happening out of the ordinary. The reason I thought I should post here is because this entry cannot even be viewed. When I highlight this value set to "1", I am told 'an error is preventing this key in being opened: the system cannot find the file specified'.

Changing the registry rights for Dbgag to admin makes no difference, nothing will set. Could the registry simply be corrupt? I have googled DbgagD up, I have posted elsewhere, but it does seem a common issue with users who think they are also infected. This registry entry does not seem to be linked as a the sole cause of any virus, but why cant it be viewed or edited? Could it be the result of a recent poor ms update thats having issues? I have also tried a system recovery with my vista disc, but I get a blue screen-so I have no option but to load back up as normal. I have noticed that blue screens on recovery may not always be likely the result of an infected system (it has happened to me on xp), but its still not a good sign. Perhaps only microsoft can tell me if this DbgagD registry entry is needed, corrupt or infected 100%, and what can cause the system not being able to find it-but any help would be great. Thanks.

Update: Im not sure if this helps determine whether its an infection or not, but combofix shows the same registry entry as

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DbgagD\1*]

"value"="?\09\06\18\0b73Y"

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  • Root Admin

Hello and Welcome to Malwarebytes

Well it sure does not look normal. I would suggest having someone assist you in scanning your system for malware.

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the
General Malwarebytes' Anti-Malware Forum
, you need to start a topic in the
Malware Removal forum
so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the
    directions here
    , skipping any steps you are unable to complete. Then post a
    NEW topic here
    .

  • After posting your new post, make sure under
    options
    , you select
    Track this topic
    and choose
    Immediate Email Notification
    , so that you're alerted when someone has replied to your post.

  • One of the
    expert helpers
    there will give you one-on-one assistance when one becomes available.

  • Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

NOTE:

Please DO NOT post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.
    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.

      Or

    • You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk at
support@malwarebytes.org
or
here
.

OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our
Malwarebytes Premium Services
support site.

Please be patient, someone will assist you as soon as it is possible.

PS: Please use the "ADDREPLY" Add-Reply.png button instead of other ones when you start replying. :)

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