I wasn't too bothered at the time as nothing appeared wrong, surely if he was successful I'd have no connection at all, so all I did was switch my router off and went to bed, woke up this morning and turned my router back on in hope that I would have been assigned a new IP. (which I was)
Like I said, had no problems at the time, but today I've noticed a couple of DNS errors when trying to load websites and my whole system seems more sluggish than usual.
I ran a quick scan on Malwarebytes but nothing came back, so proceeded in running a full scan (results below in a handy spoiler tag) and it came back with 2 casino spyware things (wasn't too worried) and "Backdoor.Cycbot.Gen". I quarantined all, deleted all, restarted computer, and for some reason had to re-install Malwarebytes (found rather peculiar).
I then ran another quick scan, to which nothing came back. But am still experiencing things rather sluggishness.
Other things to note:
Couple of months ago had a "xp security 2012" virus, assumed it was fully removed.
Last week my mother answared the phone to one of them scam artists claiming to be working with Microsoft and that they would help her remove some malware (she isn't very tech savy, the had got her to install the remote access software before she could tell me what was going on, I quickly took the phone off her, told them "politely" I knew what they were doing and hung up. I then restored her laptop to factory settings (as it was pritty new anyway) and re-installed Malwarebytes on her system, scans came back clean, ran scans on my laptop and the two other computers on the network and they were all clean. (all were off at the time off the phone call so i assumed they would be)
Logs as required in sticky post attached and full scan results.
Full scan results:
Any help would be much appreciated. Thank you in advance.